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|On Sep 5, 2018, OhioDave2 Mentor, OH wrote:
This company is definitely a piece of work. All previous comments regarding it being difficult and a waste of time are true. I purchased seeds that failed to sprout like others have. I've grown plants from seeds for decades so I'm not new to gardening. The seeds from another package had approx. 40% germination, they claim they have high germination ratio. I wrote to them, they were just as others said. I will give them this , they did send me another package of seeds. The package that did germinate and grow , produced bright pink flowers. They were supposed to be blue. Amazingly bad quality control. Do not bother with "Outsidepride"
|On May 9, 2018, dboy53 Milwaukee, WI wrote:
Beware - this is a company to avoid. I ordered grass seed from this company and spent a few hundred dollars. All down the drain. While some of the seeds germinated, most did not and much of what germinated did not survive, despite being planted and cared for by an experienced landscaper. But here's what's really BAD about this company - their complete lack of customer service. They have a 24 hr call center for orders but NO number for customer service. If you have a problem you're told to email the company and then guess what? - NO RESPONSE. My recommendation: Avoid this company. Period.
|On May 9, 2018, VooDooU Yankton, SD wrote:
Please allow this post as I want to warn fellow gardeners about a shady company who sells online, on Ebay and on Amazon... a US company that appears to be on the up and up. Please share this warning to other garden groups I would hate for anyone else to go through what I have and lose money like I have.
|On Mar 30, 2018, andrew4ceo Garden Grove, CA wrote:
Purchased their blackjack bermuda seeds directly from their site and none of it germinated. Should have read their warranty / return policies before I spent any money on this shady company.
|On Jul 24, 2017, slylikea Cutchogue,
United States wrote:
Purchased 2- 25 bags of fescue for heavily shaded area. Also purchased 5 lbs. of pure POA which should be mixed at about a 10-20 to one ratio due to the high cost of poa. ( 5lbs. @ $ 180.00 ) The theory is the poa will eventually become the dominate grass. The problem is it will not grow. I set up 3 pots to start a sample batch to see what each seed looks like after it sprouts. The two fescues filled in nicely and nothing grew in the poa planter. I tried the poa again and got the same results. It seems as though the POA seed I rec'd must have been sterile ?? Don't know why it won't grow but my emails to Outsidepride go unanswered. Pretty much tossed away $ 180.00 I matters to me but evidently not to outsidepride.. Lesson learn Shame on them. Unhappy customer from eastern LI farm country
|On Apr 19, 2017, iridescentpixi Livingston, MT wrote:
The product I received from Outsidepride had a large number of mystery seeds mixed in with the seeds I had ordered, as well as viable parasites. I contacted the company about the problem and for a refund. My claim was dismissed, and I was treated with contempt and blame.
|On Oct 20, 2016, morganhill wrote:
Ordered Myosotis Sylvatica, Purple Coneflower Echinacea, Rudbeckia Hirta Gloriosa Daisy, Plains Coreopsis, and Lychnis Coronary seeds from Outside Pride in march 2016.
|On Jun 30, 2015, tr_garden Hillsboro, NH wrote:
I purchased China Aster Seeds in 2014 and I had great germination success. The following year (2015) I bought more seeds but NO seeds germinated and the seeds from 2014 had poor results. I contacted Outside Pride and got a response basically interrogating me about how the seeds were started. I have been gardening for more than 30 years, I am a Master Gardener and I have a small greenhouse business and also a vendor at our local Farmers' Market. Frankly, I know what I'm doing but the huge number of questions asked by Outside Pride made it sound like I didn't know what I was doing. After I was responded about how I started the plants I have not heard anything back from them. It's not the money but the reliability of a company's products that bothers me and lack of getting back to me for an explanation. Apparently the sides were old and not viable, especially the 2015 seeds
|On Jun 26, 2015, Homers4737 Marble Hill, GA wrote:
Customer NO service. Let me explain that when calling the number listed for Outsidepride, it appears to be ONLY an ANSWERING ORDER SERVICE (who can only TAKE ORDERS or SEND EMAILS in regards to orders) even during normal business hours. THREE times I have called to resolve this and I'm told some one will be in touch via email. I requested to speak with some one from this company and was told I could not. I CANNOT GET ANY ONE ON THE PHONE but and ANSWERING SERVICE to help me, nor have I received any email. It has been two days (48 hours) since I first called and I have yet to get a response. June 20th I placed an order. On June 22 received email seeds had shipped. On Wed June 22 I received seeds other than what I ordered. The invoice included confirmed I had ordered correctly. I immediately called the listed number only to have an ANSWERING SERVICE operator tell me she would let the company know and that I would receive an email, as, that is the way Outsidepride communicates. I should have already received a replacement for what I ordered. If they mailed the correct seeds today it would be too late. I see a copy of this will be sent to the company. Perhaps this is the best way to get a response. Good bye, Outsidepride.
|On Mar 12, 2015, WeekendPlanter Sugar Land, TX wrote:
I concur with Parrydox and had a similar, horrible experience with their customer service. I am currently looking to purchase some sedum and succulent seeds. The have a wide selection however my previous experience made me hesitant. Reading Parrydox's review reminded me of my experience and why 1 have stayed away thus far.
|On Feb 18, 2015, furryloo Yacolt, WA wrote:
It has been three years since I ordered from outside pride. What spurred me to write a review is I recently saw they had items for sale on Amazon. I trust Amazon usually but was immediately turned off for buying seeds on there when I saw they are a supplier.
|On Feb 18, 2015, parrydox Birmingham, AL wrote:
The emails sum it up, read for yourself and you be the judge.
|On Oct 30, 2013, seniorlady Cleveland, GA wrote:
This past year I ordered snow in summer seeds (plus the shaker bottle) from this company. I was looking forward to having my entire bank covered with these beautiful flowers and I faithfully followed the directions yet had no plants come up all year. I emailed the company expressing my frustration (remember I'm a senior lady not a computer genius.) I received what I thought was a sarcastic response from someone (in customer service?) informing me that they hadn't had any complaints in the last 13 years. Considering it inappropriate, I told them so and suggested they consider customer service. The same person again responded sarcastically about me expecting good customer service when I was using caps and exclamation marks. I would never order from this company again and would discourage others from doing so. It seems customer service and manners are a thing of the past.
|On Sep 30, 2013, scejka Saint Louis, MO wrote:
this company is a sham. I ordered $74. of seeds. they never arrived. there is no phone number with which to contact them. they do not provide a shipping tracker. most importantly you will waste you money because they wont send you your seeds.
|On Mar 30, 2013, Lamarkia Williamsburg, VA wrote:
I bought minclover from Outside Pride and was told by the owner that it was comparable in size to DLF's microclover. I wanted a fescue/small clover mix in my yeard where the clovers did not grow large.
|On Aug 15, 2012, tootsbunny Churchill, PA wrote:
Early this spring I bought 50 lbs of Combat Extreme grass seed from this company. After having a landscaper do all the work of de-thatching, liming (pursuant to a pH test), overseeding and fertilizing, the grass came up nicely within about 4 weeks. Three months later (following faithful watering through the dry spell) it looks awful. I sent an email to OutsidePride hoping for advise or a place to rate the product. The "Customer Service" person just called me an idiot and extolled the virtues of this product, borne out by thousands of happy customers who KNOW what they're doing - unlike stupid me. I was floored by the meanness of the response and will not do business with this company again. It's certainly possible that I did something wrong, though I can't imagine what. When a business cares more about its product than its customers, something is seriously wrong. I'm finished with Outsidepride.com.
|On Jul 12, 2012, azphyl Indio, CA wrote:
The "Web Site" indicated the product as 3.0 oz. of nut killer.
|On Oct 5, 2011, farmshopper MacKinleyville, CA wrote:
I ordered a product from this company and it worked well. I was considering making a large purchase of product to cover a pasture on a agricultural parcel, so I went shopping around for competitors as well as opinions of the products.
|On Sep 25, 2011, jsimon41 Tegucigalpa ,
I bought over $500.00 from outside pride. I am completely disapointed. Soil doctor is no good. Bought hundreds of dollar in seeds, all I got were bottles with lime. I actually spread the contents of the bottles on cookie sheets to find the seeds, not a single seed even under a magnifying glass was found
On Sep 25, 2011, Outsidepride.com responded with:
"On Sep 25, 2011 9:10 PM, Outsidepride.com responded with:
This posting was just simply absurd. Bottles of lime?? Our Shake 'N Seed bottles are filled with soil, starter fertilizer, and micronutrients. The seed is sold separately. We have not sold bottles premixed in lime in almost a year and the seed was definitely in the bottles. Many ground cover seeds are dustlike and the hydrated lime coats the seed pure white. There is no way you can see the seed in the lime, although I don't believe this person has ever even bought from us. I believe this post was completely fabricated. Our A+ BBB rating speaks for itself and so does our 97% lifetime approval rating in Amazon. It is unfortunate this forum just gets used by those who try going around try to damage companies that have been in business over a decade."
|On Aug 10, 2011, Turtlegaby Decatur, AL (Zone 8a) wrote:
I've ordered from them several times Morning Glory Ipomoea tricolor Heavenly Blue, and got every time Ipomoea purpurea purple. The last time I ordered 50 pounds which was drop shipped from an other company. When I realized the seeds, that were marked as Heavenly Blue did not look like Heavenly Blue and called them, I was told, complaints can only be made through email. They allegedly had to get back with the first supplier in India to obtain a photo identification, and i was assured that it is indeed heavenly blue what I got and that seeds from different crops can look differentely and be lighter than usual. I was doubtful, but believed and kept the seeds. Some weeks later after growing, they turn out to be purpurea. Now I am stuck with 50 pounds of seeds that I didn't want. I emailed the company again to let them know and was ignored. Of course! How could they respond to their own lies. They have no idea what they are selling, because they use drop shippers for their orders. Bad business practice. I certainly won't order from them again.
On Aug 10, 2011, Outsidepride.com responded with:
"On Aug 11, 2011 6:40 AM, Outsidepride.com responded with:
There was no mistake made at all with this order. Unfortunately, we believe this person was trying to pull a scam on us. They ordered from us several times, always got the wrong seed, but kep on ordering from us?? This last time they ordered they even increased their order up to 50 lbs. It was immediately shipped to them via a 3rd party vendor. The received the seed very quickly, but did not believe it was the correct seed. We offered to pick the seed up at our expense and refund the order. They said no and they would keep the seed. Almost a month later they said it is the wrong seed and they have 50 lbs of seed that is worthless. Through a long email exchange it can obvious of many fabrications. One of which they did not even have 50 lbs of seed any more because they had been selling it all along. Even though 10 lbs were already sold, we offered to pick up the seed and issue a full reimbursement if it was the incorrect seed. If it was the correct seed we would issue a refund on every pound returned and we would pay all the shipping costs. The customer refused! They wanted to keep all the seed and be us just pay them! Even though the seed was worthless, it couldn't be used, they did not even want us to pick it up and refund them for it? They wanted to keeping sell all the seed and get a refund for the seed which was exactly what they ordered. They also refused to talk to one of our seed experts who could identify and prove the seed was correct. This person refused every option we presented them and all they were looking for was free money. We believe the recession is taking a toll on people and some of them are resorting to nefarious means to get extra cash even though it involves complete dishonesty. We have a A+ BBB rating and a 97% Amazon.com approval rating for our quality and service."
|On Apr 6, 2011, jlively Spring Branch, TX wrote:
Don't deal with these crooks!!! After I placed my order I received a confirmation, an email stating that my order had been processed, another email stating that my order had shipped along with a UPS tracking number. Come to find out it never shipped. I was stuck losing a rental deposit because the seed didn't arrive when it was supposed to. There is no phone number to customer service so I emailed and the person that responded was rude and didn't help at all. I ended up charging back my credit card AND filing a BBB Complaint!
On Apr 6, 2011, Outsidepride.com responded with:
"On Aug 11, 2011 6:31 AM, Outsidepride.com responded with:
Unfortunately, this person was a victim of an inventory malfunction. The web site inventory was off so it allowed an order to be process even though there was no inventory. The next day when this was noticed and the order was to be shipped, the customer was immediately notified we did not have the inventory and he was immediately refunded. He did not issued a chargeback as he was immediately refunded so this is a complete lie. He also never filed a BBB complaint at all as he was immediately taken care of so this is also a complete lie. We wish customers would at least tell the truth about their experience with us. We did make a mistake, but we took care of it immediately."
|On Aug 11, 2006, tombaak High Desert, NV (Zone 5a) wrote:
I ordered a couple hundred dollars of prairie grasses (Buffalo and Blue Grama) Zoysia, clover and alfalfa two years ago. It germinated ok, not great, but ok. I later found the seed quite a bit cheaper which was a drag. I would have given this company a neutral if it hadn't been for their blatant misuse of their mailing list. Not only do i not share their opinion, i am offended by it.
On August 11th, 2006, tombaak added the following:
FYI Outsidepride, my reference number was 1817-5984-3107.
|On Aug 11, 2006, ratchick73 Philadelphia, PA wrote:
You can garuntee I wont be ordering from tis company, again. After receiving an email SPAM about some political boloney he sent after his policy on his site clearly states that you email addy will only be used for ordering information, I was not thrilled. Then to find out that it is some junk about homosexuals and how it's on TV???
|On Aug 10, 2006, greenergrass wrote:
I USED to be a customer. How can a person send hate mail like that to "literally tens of thousand [sic] of you reading this email right now" and think that it's okay? All because he didn't like that he saw gay people on TV??? People are human beings and we all deserve to be treated fairly. Anyone that explicity tells me that he doesn't have basic respect for another person is not someone I want to do business with (particularly when I didn't ask for his opinion). He won't be seeing another dime of my money. This guy is a crazy bigot and I'll be telling everyone I know.
On August 13th, 2006, greenergrass added the following:
Oh man, this just keep getting better. 64% of the positive comments were from THE COMPANY? I'd like to emphasize CRAZY from my earlier posting. And I will continue to tell everyone I know.
|On Aug 10, 2006, MdwstShakespere Rockford, IL wrote:
I am a former customer of Outside Pride. The recent hateful e-mail sent by the company president has cost them my future business. First of all, using your company newsletter to express your point of view on moral issues is bad business practice. He is certainly entitled to his viewpoint, but I subscribed to the newsletter to learn about gardening products, not so he could rant about how the country is being taken over by homosexuals. The God I worship sent his Son to save ALL human beings who choose to believe in Him, even those who are born--yes born--with differences in whom and how they love. If you base your business on the principle of "In God We Trust," then you'd better quit putting that God in a box by assuming He is not capable of loving all persons. I will NEVER do business with this company again, and I will be telling all my gardening friends to avoid the site as well.
|On Aug 10, 2006, h8outsidepride Columbia, SC wrote:
Also a previous customer of OP (my earlier comment got deleted as well since I didn't actually SAY I had ordered from them [marigold seed], but if you end up on a company mailing list, generally its because you've done business with them).
On August 10th, 2006, h8outsidepride changed the rating from negative to neutral and added the following:
Please note that if you would like to comment on the recent email, you must indicate that you have been a customer of this company. DG will remove the comments that make no reference to an actual
transaction. (I bought seed from them per my previous post).
On August 10th, 2006, h8outsidepride changed the rating from neutral to negative and added the following:
On August 11th, 2006, h8outsidepride added the following:
|On Aug 9, 2006, BQ87 San Antonio, TX wrote:
As a previous customer of Outsidepride.com (Reference order #51836 so that DGs admin does not sensor out my comment again), I think it is completely and totally inappropraite to send hate mail to a customer base, let alone sensor out someones experiences with a company because there was no order number. Do not do business with this company that encites hate toward others.
On August 11th, 2006, BQ87 added the following:
This company violated their posted privacy statement by sending hate mail to its customer base (if you don't think it is hate mail, replace homosexual with BLACK or JEWISH or some other group and re-read the letter). To file a complaint with the better business bureau:
|On Aug 9, 2006, uPaw Seattle, WA wrote:
I used OutsidePride a year ago to order some wildflower seed. It was fine, not great. Maybe 1/4 of the flowers that they said were in the mixture bloomed. Fine, I've added additional seed and it's been OK. Then today I received the completely inappropriate email from their president. I don't care what your personal opinions are - you're a seed company. How dare you spam your customers with your political agenda? I will never use them again.
|On Aug 9, 2006, chunx San Diego, CA wrote:
Last year I ordered their soil aerator which didn't work at all, the Jerry Baker method of baby shampoo did work very well and cost pennies compared to their product. Then I received the comments regarding gays on TV in their newsletter and condemning it. When a country is built on equal rights, obviously this company doesn't believe in that. The email was pure hate and unfounded.
|On Aug 9, 2006, bubba007 Spring, TX wrote:
I live in The Woodlands Texas. I have ordered products from this company but NEVER again after the ridiculous email I received from them today concerning their stupid personal ideas!! That is NOT a way to gain or keep customers!! Keep your personal opinions to yourself and just maintain your garden business!!!! They lost lots of customers today.
|On May 21, 2006, deejal Cincinnati, OH wrote:
I ordered their Combat Supreme grass seed at the end of fall 2005 and seeded my trouble spots in my yard. Unfortunately, a very eary and heavy frost set in and I thought most of the seed was doomed. However, much to my surprise, some seed germinated. I ordered more of the Combat Supreme grass seed and it arrived promptly. I explained to outside pride that I planted my seed too late in the year and they provided a 20% discount on my order. They are prompt to respond to emails and right now, everything is looking good!
On September 9th, 2006, deejal changed the rating from positive to negative and added the following:
The combat supreme grass is misleading. It took forever to germinate and then didn't do well at all. I was in contact with the email customer care department and they were helpful and provided some ideas but then they faded away. I cannot recommend this company anymore nor can I recommend combat supreme grass seed. it's just not that good as to what they make it sound to be. And, after reviewing my email, I cannot associate with a company that uses it's email list to spam customers with their political viewpoints.
I tried Combat Supreme at two locations, Cincinnati and Dayton, OH. Neither location did well and both locations had different types of terrain, sun, shade etc.
|On Aug 24, 2005, ryang Kearney, NE wrote:
I ordered Buffalo grass seed from Outside pride. I followed the same planting procedure and pre-germination technique that I had used with good success on seed from a different source. The seed from Outside pride did not germinate at all. NOT A SINGLE SEED GERMINATED. I contacted Outsidepride via e-mail detailing the planting and pre-germination, and asked for a refund or different seed. Their reply was rude, and they did not offer any suggestions as to what might have been the reason the seed did not germinate. I will not do business with them again.
|On Jun 30, 2005, Bellingham Bellingham, WA wrote:
I purchased a variety of seed in two seperate orders. I subsequently discovered that the prices I paid were about three times what I might have paid elsewhere. Almost nothing germinated out of about 150 dollars worth of seed, including some really, really easy stuff, like clover, yarrow, English daisy. I'm in Washington State, and the conditions were ideal for germination.
On June 1st, 2006, Bellingham added the following:
It's been almost a year since I wrote my original comments. I've received dozens of spam emails from this company, despite my opting out of their mailings via their website, and despite my use of spam filters (they change the headings with each new mailing to fool the filters).
So, on top of poor quality at a premium price, you can also expect to receive lots of unwanted solicitation if you choose to do business with this company.
On August 8th, 2006, Bellingham added the following:
Bad to worse.
I just received another email from Troy Hake, the owner of Outside Pride. It's rather long and rambling, but the essential message is that he is encouraging all his customers to join him in his Christian Crusade to stamp out homosexuality.
Lovely. First bad seeds, then spam, now lunatic, ranting, hate mail.
|On May 5, 2005, lfngsng Igo, CA wrote:
The seeds I purchased were expensive and had a VERY poor germination rate. I also had an unpleasant response from the "customer service rep" about what I felt was misrepresenting seed I received. The emails were rude and dismissive. I won't ever order from them again. There are too many good companies out there to bother with this one.
|On Apr 12, 2005, frebitz Owings Mills, MD wrote:
I have had extraordinary luck with my on-line purchases except for the quality of the ground cover seed I got from this company. The germination rate was awful despite the seed being sown in tilled and fertilized beds where other plants were doing well.
|On Aug 6, 2003, MerryBeekeeper wrote:
I am a beekeeper. I ordered borage seeds for a large garden area and enough Dutch White Clover to fill my lawn. (Inoculant for the clover as well.) I had very poor germination from the borage (3 plants) but I was willing to write that off to bad weather or birds. I was pleased with the germination that I saw on my yard. Unfortunately, as the lawn grew in it became obvious that what was growing was NOT Dutch White Clover. I have sent the company photos and asked for assistance. They assure me that I am mistaken and this plant is white clover. I have gotten a positive ID on the plant as being Common Lespediza, or Japanese Clover: not helpful when it comes to bees as it has only very inconspicuous flowers that are not good nectar producers. What bothers me more than losing a growing season and having to re-work this land is that the company persists in trying to tell me that this apple is an orange.