Comments regarding Black Jungle Terrarium SupplyClick here to return to Black Jungle Terrarium Supply's listing.
|On Nov 20, 2006, toddottgardener Grand Rapids, MI wrote:
the prices are outrageous for the microscopic size of the plants. i ordered previously, spent lots of money and received almost nothing for it. i decided to give them the benefit of the doubt. i ordered again - a nepenthes, begonia foliosa and a couple others. the nepenthes arrived looking sickly and the begonia was missing. i practically needed a magnifying glass to see the others. i called them and they did ship the begonia. it was two inched tall, had three leaves, and barely a root (all for the bargain price of $6.99). it was almost comical, but what was really funny was the size of the pot it arrived in. it's size made the "plant" look even smaller.
On February 20th, 2007, toddottgardener added the following:
no, i didn't mention plant size because i was more concerned about whether this nepenthes would live or not. you do mention sizes on your website - either pot size or leaf span - but does that really tell the size of the plant? if you say the leaf span is 3-4", does that tell me how tall the plant is, or how many leaves it has? i ordered a nepenthes from another company for about the same price. it was in a four inch pot with a 3-4" leaf span - it was over a foot long with at least 20 leaves. compare that with your five inch plant with four leaves. and no, the plant isn't dead. what i meant was, that you implied it would be my fault if it did. yes, the plant is still alive, but not surprisingly it is the same size after all these months. but i think i see a new leaf just starting to emerge? and yes, the humidity is above 90%. and i'm sorry i used the term microscopic. the plants are very, very, very small. would you be happy paying $6.99 for a begonia, and receiving a two inch plant with three leaves? (That plant did die, by the way, presumably from lack of a mature root system.) If your website says they're growing in 3" deep pots, i would assumed the plant would be at least the same size as the pot, with healthy 3" roots.
anyway, the point i was trying to make... i have orded from you twice, and both times have been disappointed. i'm sure as a business, you need to do what you can to survive, but compared with the many companies i've ordered from, your plants are very small and very expensive. in the words of another person who wrote in, "the size of the plants for the price was laughable", and so was the 10% coupon that you send to disappointed customers.
On Nov 20, 2006, Black Jungle Terrarium Supply responded with:
On Nov 20, 2006 2:57 PM, Black Jungle Terrarium Supply added:
|On Nov 19, 2006, CTMGGardener Waterbury, CT wrote:
I placed a web order with Black Jungle for carnivorous plants. All the plants were reasonably priced. They arrived well packaged and without damage. I was especially happy with the 3 pitcher plants regarding size for the price. The two sundews were fine. The 2 venus flytraps were small plants though (young, not winter dormancy small) and they did substitute one with the dente variety which I would have preferred they ask before doing so. Their website has a lot of great information regarding terrariums which is how I found them.
|On Aug 3, 2006, indigowells2 Carbondale, IL wrote:
I am very disappointed in the plants I received from Black Jungle. All told our order came to nearly $200 for anthuriums, philodendrons, ferns, and miscellaneous. While the shipping was timely and the packaging good, the size of the plants for the price was laughable. Here is the letter I sent to them complaining of the problem:
|On Jul 28, 2006, ShelfLife Clearwater, FL (Zone 9b) wrote:
Two plants ordered and two beautiful, healthy, and extremely well-packaged plants arrived in a timely manner. Two of the best looking plants I've received via mail order.
|On Jul 26, 2006, NematanthusNut Mandeville, LA (Zone 9a) wrote:
Purchased a Jewel Orchid and Cytosperma johnstonii from this company. Great plants, great shipping and excellent customer communication. Great prices too! Would definitely recommend this company.
|On May 18, 2006, dixie_angel Trenton, TN wrote:
Just received my plants and they were the best packed and healthiest have received online YET.......shipping a tad slow but worth it for the quality of plants received! Thanks SO much! I will be ordering from them again in the near future! :0) oh, and their prices beat 98% of the sites I have visited!!
|On May 16, 2006, Asufrin Pittsburgh, PA (Zone 5b) wrote:
Order arrived very quickly - all plants ordered arrived in good health, well packed, and as described in their online catalog.
|On Apr 25, 2005, bellenova Columbia, MD wrote:
I ordered several plants from Black Jungle, and was impressed with the fast shipment and the wonderful condition of the plants when I received them. I found the customer service to be very knowledgeable and accomodating to my requests. Their catalog is great - they have so many interesting plants I can find nowhere else. Their selection of pitchers is wonderful! I will definitely order from them again.
|On Mar 4, 2005, Equilibrium wrote:
I've ordered carnivorous plants from right around 20 different nurseries. I too, hesitated to place an order in February being that I'm from the Chicago land area. Much to my surprise, I received a box from them that was not only insulated but outfitted with heat packs. The box sat outside in 31F weather until I got home from work and the heatpacks were still radiating. Black Jungle refers to this as their "winter shipping". Incredible. Add to this that each plant was painstakingly prepared for shipment then individually wrapped and I have to say that if this nursery has what I want in the future, I will order from them over others who might be cheaper. The plants arrived perfectly healthy and not even one trap was so much as even bruised. Incidentally, their prices were beyond competitive. Impressive, very impressive.
|On Feb 26, 2005, ooojen Lewiston, MN wrote:
When got an email letting me know some great-looking plants were on sale, I had to take a chance, even though February is not the best tme to have plants shipped to Minnesota. The plants were healthy, and packaged very carefully so they made it in fine shape! It has been over a week, and they're all doing very well. I'd recommend Black Jungle as a good source of some unusual, hard-to-find plants.
|On Jul 29, 2004, Nan SW, WI (Zone 4b) wrote:
Have ordered numerous times.
On October 8th, 2004, Nan added the following:
New shipment rec'd today - plant and t-shirt.
Exceptionally fast shipping and a beautiful healthy plant as always.
A really cool T-shirt, too!
On August 31st, 2005, Nan added the following:
Another order of totally funky-cool (!) plants....always packaged well and in great health.