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|On Jun 27, 2014, LupineNight Bethany, OK wrote:
I placed an order for 5 plants on 6/22. I received e-mail notification on 6/24 that it was being shipped. My order arrived 6/26. All 5 plants were correct (not substitutes etc) and appear very healthy. They were well-packed and individually marked. I am very happy with my purchase.
|On May 4, 2013, shayrose Somerville, MA wrote:
I ordered an assortment of air plants recently. The package arrived quickly and all plants were individually wrapped and labeled. One of the plants I ordered was out of stock and they replaced it with 2 substitutions,both very nice plants. All the plants are doing well and look beautiful. I am very pleased, thank you Black Jungle:)
|On Oct 15, 2012, waterBear Middlefield, OH wrote:
Good service every time I deal with them. Plants are healthy and packed with care. Customer service is good if you can get a hold of someone, but hey its a green house thats alot of work and walking to be going back and forth to answer a phone. I guess the spam would explain why my message was never replied to, but I figured it out. Some of the negative comments are a joke. You need to know your plants before jumping into buying an expensive one. Its expensive for a reason. Its rare or slow growing or it needs proper growing care and time. And as for the listings of other complaints made on here you can clearly see the care in there replies. They are not covering there butts. They care and know their business.
|On Jan 21, 2012, Toni05 Brookfield, IL wrote:
Posted on December 11, 2011, updated January 21, 2012
On January 21st, 2012, Toni05 added the following:
Although it's icy cold, 'single digits' Black Jungle not only shipped my order with super-speed, but added a heating pad to boot.
I received four beautiful plants.
Sinningia 'Periodoot's Darth Vader'
Peperomia sp Ecuador
Each have very pretty leaves..Smithiantha even sprouted a few blooms.
Black Jungle is on my list of Favorite Nurseries.
|On Dec 22, 2010, redscarf Evanston, IL wrote:
I was extremely impressed with my Black Jungle order. I ordered the plants to fill a terrarium I'm giving as a christmas gift, and the week I ordered, the forecast declared that temps would not rise above 20ºF until late in the week. It turned out that they barely even got up to 20º all that week, but my order shipped and I opened the box to discover ten perfect young tropical plants had weathered cross-country UPS travel in winter. The plants were excellently packed, disease and pest free and still thriving a week later, so Black Jungle gets a thumbs up in that department.
|On Sep 16, 2010, Roger1322 Amarillo, TX wrote:
Posted on August 14, 2010, updated September 16, 2010
On September 16th, 2010, Roger1322 added the following:
Following my initial review I have placed two orders with Black Jungle. The first order was perfect with very fast service. The second order was fast but the plant looked a little bit off so I emailed Black Jungle asking if the condition of the plant I described was normal and whether or not it would "green up" - Richard immediately responded that the plant I was questioning probably needed to be replaced - a replacement was sent the same day and received in superb condition a few days later. Kudos to Black Jungle and their customer service. I highly recommend this company.
|On Mar 13, 2010, chris_himself San Jose, CA wrote:
My girlfriend ordered me a bunch of plants for Chinese New Year. So I waited patiently, til about the 2nd week when my order didn't come.
|On Mar 5, 2010, jgrady3 Searcy, AR wrote:
I was worried about the store because someone recently had a bad experience so I gave it a shot. My plants came in great shape and are doing good. If I know how to take care of them (which may be a problem since they are my first CP's) they will live for a long time. I recommend Black Jungle to anyone looking for carnivorous plants. Expect about 5 business days for the item to ship, even though the email says 1 -5. Good luck with your CP's.
|On Jan 22, 2010, jerryhoran Bethel, OH wrote:
On Wednesday January 20, I ordered 1 hoffmannia and 1 citronella geranium. They arrived on Friday January 22. If you are not familiar with hoffmannia it is a tall slender tropical plant. Both plants arrived extremely well packaged, broken in no way. They also had the heat pack in with the plants. I read the negative reviews and decided to make a small order anyway. I am very pleased with the selection, prices, timeliness of delivery, packing, and the size and condition of the plants on arrival. I will be using this company again!
|On Oct 28, 2009, julia654 Brooklyn, NY wrote:
Black Jungle is awesome! I've ordered several times from them and my plants always arrive quickly and in good shape.
|On Jul 3, 2009, rmlawless Garner, NC (Zone 7b) wrote:
I've ordered from Black Jungle several times over the last few months. My plants have always arrived well-packed and in a reasonable amount of time. Their prices are quite good and they occasionally offer plants I've never seen for sale elsewhere.
|On May 3, 2009, balberth (Zone 9a) wrote:
I have ordered from Black Jungle on many occasions, the last being a couple months ago. I get aroids, jewel orchids, some ferns and ant plants, and some nepenthes from them. Most recently, I ordered several highland nepenthes species.
|On Sep 23, 2008, jskidchicagobot Chicago, IL wrote:
I am a professional horticulturist and taxonomic botanist in Chicago. I have ordered plants and dry goods from Black Jungle Terrarium Supply on approximately 10 occasions. I collect carnivorous plants and rare tropicals.
|On Jun 6, 2008, Nuni Bronx, NY wrote:
I read the unfavorable comments on here about black jungle, but I decided to go with them anyway because I liked their selection. I also spoke with them & they were very well-informed and answered all the questions I had & were very nice on top of it. Shipping was incredibly fast, I ordered some dry goods along with a creeping fig & sinningia rio das padres. Altho the plants shipped separately, everything arrived at the same time. My plants were well-packed & are very healthy-looking and well developed. Only problem I had was that the substrate divider I ordered was not cut properly & was short by 2". A forgivable error though; I will order from them again.
|On Nov 19, 2007, stevesze Belchertown, MA wrote:
I have ordered twice from BJ and visited the store/internet fufillment center twice. All four times have been a pleasure. Mail orders arrived quickly, well packed, and healthy. My physical visits found friendly and very informed personnel and owners who never rushed through my questions and browsing. I have found their pricing competative or superior to local competitors in the MA area I previously frequented. Having spent 26 yrs in retail it is my experience that dissatified customers are much more prone to leave ratings than happy ones. Human nature, I guess.Still with the service I got from BJ, I am nevertheless suprised by any negative comments. Of course, only one Guy I know is Perfect.
|On Jul 12, 2007, RUK Fair Lawn, NJ (Zone 6b) wrote:
We recently visited the store and we had a great time checking out the beautiful plants and adorable little frogs and we learned how to set up a bog garden. They have a thriving one right in front of their store. Once we have our bog garden set up I am looking forwards to order the pitcher plants from this place.
|On Jul 4, 2007, boojum Shelburne Falls, MA (Zone 5a) wrote:
I recently brought some DG orchid friends to the store nearby me. It was a wonderful experience. We bought a bunch of orchids, got great advice and individual attention and the sample bog garden was just wonderful! My friends are now going to get some of the plants to make their own bog garden. BJ made me look good as a plant hostess!
|On Dec 28, 2006, begoniacrazii Northern California, CA (Zone 9a) wrote:
Placed an order for some more unusual plants. Plants were shipped quickly but two arrived so small that they had fallen out of the pot and were DOA. The other plants were of good size and very acceptable.
|On Nov 19, 2006, CTMGGardener Waterbury, CT wrote:
I placed a web order with Black Jungle for carnivorous plants. All the plants were reasonably priced. They arrived well packaged and without damage. I was especially happy with the 3 pitcher plants regarding size for the price. The two sundews were fine. The 2 venus flytraps were small plants though (young, not winter dormancy small) and they did substitute one with the dente variety which I would have preferred they ask before doing so. Their website has a lot of great information regarding terrariums which is how I found them.
|On Jul 28, 2006, ShelfLife Clearwater, FL (Zone 9b) wrote:
Two plants ordered and two beautiful, healthy, and extremely well-packaged plants arrived in a timely manner. Two of the best looking plants I've received via mail order.
|On Jul 26, 2006, NematanthusNut Mandeville, LA (Zone 9a) wrote:
Purchased a Jewel Orchid and Cytosperma johnstonii from this company. Great plants, great shipping and excellent customer communication. Great prices too! Would definitely recommend this company.
|On May 18, 2006, dixie_angel Trenton, TN wrote:
Just received my plants and they were the best packed and healthiest have received online YET.......shipping a tad slow but worth it for the quality of plants received! Thanks SO much! I will be ordering from them again in the near future! :0) oh, and their prices beat 98% of the sites I have visited!!
|On May 16, 2006, Asufrin Pittsburgh, PA (Zone 5b) wrote:
Order arrived very quickly - all plants ordered arrived in good health, well packed, and as described in their online catalog.
|On Apr 25, 2005, bellenova Columbia, MD wrote:
I ordered several plants from Black Jungle, and was impressed with the fast shipment and the wonderful condition of the plants when I received them. I found the customer service to be very knowledgeable and accomodating to my requests. Their catalog is great - they have so many interesting plants I can find nowhere else. Their selection of pitchers is wonderful! I will definitely order from them again.
|On Mar 4, 2005, Equilibrium wrote:
I've ordered carnivorous plants from right around 20 different nurseries. I too, hesitated to place an order in February being that I'm from the Chicago land area. Much to my surprise, I received a box from them that was not only insulated but outfitted with heat packs. The box sat outside in 31F weather until I got home from work and the heatpacks were still radiating. Black Jungle refers to this as their "winter shipping". Incredible. Add to this that each plant was painstakingly prepared for shipment then individually wrapped and I have to say that if this nursery has what I want in the future, I will order from them over others who might be cheaper. The plants arrived perfectly healthy and not even one trap was so much as even bruised. Incidentally, their prices were beyond competitive. Impressive, very impressive.
|On Feb 26, 2005, ooojen Lewiston, MN wrote:
When got an email letting me know some great-looking plants were on sale, I had to take a chance, even though February is not the best tme to have plants shipped to Minnesota. The plants were healthy, and packaged very carefully so they made it in fine shape! It has been over a week, and they're all doing very well. I'd recommend Black Jungle as a good source of some unusual, hard-to-find plants.
|On Jul 29, 2004, Nan SW, WI (Zone 4b) wrote:
Have ordered numerous times.
On October 8th, 2004, Nan added the following:
New shipment rec'd today - plant and t-shirt.
Exceptionally fast shipping and a beautiful healthy plant as always.
A really cool T-shirt, too!
On August 31st, 2005, Nan added the following:
Another order of totally funky-cool (!) plants....always packaged well and in great health.