On Jun 19, 2018, collectorpalms College Station, TX wrote:
Rating should be based on how willing they are to accommodate any requests no matter how small. Not how friendly they are when they take your money. This is a classic case of NO customer service. I placed an order and called back less than one week later wanting to make a small change. When the word Change came out of mouth I was disrespected and was told that after your charged there are no changes to orders!... but you can buy more. I can understand had the order shipped it was late, but IT HAD NOT SHIPED, Boxed or Packed doesn't matter, they could have gone out of their way to make a small change to make a happy customer. Nevertheless, they could not even give me the exact date it would ship, but just to watch for an email. After my complaint it magically shipped
Nevertheless, when they had my money and not shipped the product I called my Bank and they contested the transaction and refunded my 220 dollars, due to the fact the order had not shipped and was not what I wanted. I am sorry, But I am not going to be made to feel bad. You are more than welcome to have the UPS guy pick up the package as I never planted them! Or listen to the custom and not talk over them like a baby and hear them out, then I would have spent a few more hundred dollars. You lost a good customer. Also one other think stuck with me, I asked a lady owner some caladium questions, and she acted ignorant. Even i knew more than her. Why sell sizzle if you cant tell the difference between Florida sweetheart she says. So the UofF gives Sizzle high ratings, how can I be sure by looking at a tuber i was sent its a genuine Sizzle and a less superior sweetheart? she seemed shady! Whole business is shady in my feeling. Glad I found another honest Caladium dealer .