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Comments regarding River Rock Nursery

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You are viewing only neutral comments

  Feedback History and Summary  
3 positives
2 neutrals
No negatives

Comments:

RatingAuthorContent
Neutral zapp
(2 reviews)
On May 9, 2008, zapp Penn Valley, CA wrote:

I ordered from River Rock Nursery last week, 2 maples they arrived Monday and are beautiful. There site is VERY nice. There is not one complaint I have about this company. I will be doing my shopping with this company in the future for sure!!!!!


On May 12th, 2008, zapp changed the rating from positive to neutral and added the following:

I may have jumped the gun on commenting on the River Rock Nursery, I gave them a positive. The first order I received from this company went very well, I tried reordering again,but in the last week I have called R.R.N 6 times, I have emailed them 5 times, I am not receiving emails, nobody answers the phones (noting they are closed weekends) There site does read "If you need to call us do so very early mornings"....I have tried calling mornings.....nobody answers the phone, I did leave messages asking them to return my phone call or please answer my emails......I have heard nothing from them....very disappointing.
Neutral Davidsan
(17 reviews)
On Jun 24, 2006, Davidsan Springfield, IL (Zone 6a) wrote:

did not /has not answered my latest email ...I have emailed them before and the answer seemed to be more timely but not immediate...I realise many are busy this time of year but after dark a quick look at your email and appropriate responce is not too much to ask is it??? David


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