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|On May 29, 2017, widowpoole Ottumwa, IA wrote:
Posted on April 26, 2017, updated May 29, 2017
On May 29th, 2017, widowpoole added the following:
I was going to change my rating of Earl may till I discovered that the Manager lied to me and cheated me. SO SHAME ON YOU EARL MAY FOR TAKING ADVANTAGE OF A VETERANS WIDOW ON A FIXED INCOME!
Jeff the manager of the Ottumwa store told me he did not have two of my plants and had chosen a few others in the same species for me to pick from. After getting my replacement plants I saw on two of the tables the Japanese Painted Fern he said he did not have. But I know why he lied to me. They are $5.00 higher this year. Uh Huh, $5.00 that is what it is worth to him to lie and cheat his customers out of their money.
|On Aug 27, 2006, gardner12345 West Des Moines, IA wrote:
Last year in August my husband and I purchased 10 mum plants, perenial, selected by the employees at the Earl May Store at 50th and EP Tru in West Des Moines. I have done business with this store for over 13 years. These plants all had a full year guarantee to be replaced. We also bought bone meal and soil additive for clay soil. The bill was over $100. So we spent the afternoon digging 10 holes, mixing soil and bone meal, planting the plants and putting down mulch. They all survived, flowered and then the frost hit the flowers. We mulched them for the winter. In the spring we removed the mulch, raked the dead material away and waited for the new growth. I waited until late summer to see how many would survive and only 4 plants survived. I had taken pictures last fall and then I took pictures of what I have left. Then I took the pictures into the Earl May store on 50th street and showed them to the manager. The manager told me they no longer honored the full replacement of the mums. He said I could pick out plants to replace the 6 dead plants and he would only charge me half price which would be another $30. So I am doing all the work again for plants that I had to buy again that should have been replaced for no charge. I didn't care for that answer but went outside to see if the same kind of mums were there. When I looked at the mums they all had a tag on them that they were fully guaranteed for one full year for replacement. I went back into the store and told the manager about the guarantee and he said they don't honor that any more and I said that wasn't right. That is false advertisement. He told me that it wasn't anything to get upset about and to calm down and he would work with me on it. He didn't honor what he sold me from last year and then didn't honor what he was selling this year even with an advertisement on the plant the same as last year's. This is a guy that is on tv every Saturday morning advising people calling in asking for help. He lies. I will never drive the half block to this store again to do business. The store has gone down hill since he has taken it over. The selection isn't the same. I will go to another landscaping business for my plants.
|On Sep 25, 2005, bears15 Platte Center, NE (Zone 5b) wrote:
I have been a Master Gardener for over 10 years-experienced
|On Jun 11, 2004, klem_a_tis near des moines, IA (Zone 5a) wrote:
In April 2003 I ordered 12 Roses of Sharon from the ANkeny store.