this company is a total ripoff. I ordered a pound of worms out of my own money for my classroom, and never received them. I emailed, got no reply. I called, and at first got his voicemail, and it said in a very nice voice "I will call you back" of course he never did. Now his voicemail is full, and you can't get hold of him at all. I put this on a credit card, and he definitely confirmed my order and took my money. Two months later, no worms. My students are very disappointed.
On Jun 30, 2005, annswormtrial Cleveland, OH wrote:
0n 6-16-05 I placed an internet order. In an attempt to cancel the order , I found that I could not contact the company by phone. They have not responded to my e-mails. As far as I know, I haven't been charged by the company nor have I recieved the worms, but my credit card number is out there and I have not been able to resolve the issue .
I ordered worms for vermicomposting from magicworms.After waiting several weeks, I tried contacting them to check on delivery.(The web site promised delivery within two weeks.)I tried their 800 number listed on the web site -a recording stated that it was not accessable from my area.I also tried e-mailing them on four separate occasions,with no response. Luckily for me I made my payment through Pay-Pal.I filed a complaint through them. They tried contacting Magicworms,and give them ten days to respond,Magicworms did not respond to the complaint so Pay-Pal gave me a full refund.DO NOT USE MAGICWORMS!!!!