Comments regarding Santa Rosa GardensClick here to return to Santa Rosa Gardens's listing.
|On Aug 25, 2011, miltongarden Milton, FL wrote:
Posted on October 2, 2009, updated August 25, 2011
On August 25th, 2011, miltongarden added the following:
great company! This is my 3rd timeordering from them, I ordered on tues am and received them on wed afternoon. healthy looking grasses. even the bargain bench plants were nice & healthy looking. couldn't wait to unpack (love their pkg)I would recommend this co to anyone purchasing online plants!
|On Jul 25, 2011, phdler Homer, NY wrote:
First time I've ordered from Santa Rosa and other than the fact that they sold out of four of the plants I ordered, I was not disappointed at all. Prices were good, plants were healthy, packaging was carefully done. Will definitely shop with them again. They've earned their top-rated spot in the Garden Watchdog.
|On Jul 20, 2011, Sherry77 wrote:
I have placed many orders with Santa Rosa over the past two or three years and have been happy with the plants I received. Plants are small but strong and healthy. Great company!
|On Jul 15, 2011, rogersne Bartley, NE wrote:
I just received my order but I am really suprised by how nice everything looks. I could not have gotten nicer looking plants by going to the greenhouse. Every plant in its on container with netting to keep the leaves from breaking. Each wrapped separately and still damp. Great fast shipping I would order from them again and will recommend them to all my friends..
|On Jul 13, 2011, greybird Vernon, TX wrote:
Posted on June 29, 2011, updated July 13, 2011
On July 13th, 2011, greybird added the following:
Wow, my second order was as great as the first!!! Don't hesitate to order from SRG!!!!! Can't wait to order again!!!
|On Jul 11, 2011, greyandamy Pittsburgh, PA wrote:
Posted on July 6, 2011, updated July 11, 2011
On July 11th, 2011, greyandamy changed the rating from neutral to positive and added the following:
After thought, I've decided there's no reason not to rate as positive. Santa Rosa can't control shipping or extreme heat. They did contact me via email to state that they are happy to replace anything I'm not 100% satisified with, or to ship in fall. The plants were huge. And most have established nicely
|On Jul 7, 2011, Chrysalis86 CANYON COUNTRY, CA wrote:
I've been buying plants from Santa Rosa Gardens for over two years now, and am always impressed by the quality of the plants, their excellent service and prices. I've purchased plants from quite a few on-line nurseries over the years, and Santa Rosa Gardens is one of very few companies that I consistently go back to; they are that good.
|On Jul 6, 2011, susan0824 Aurora, IN (Zone 6a) wrote:
I have always had good experience with Santa Rosa Gardens in the eight years I've been ordering from them. The plants are healthy and packaged to prevent damage. The wide selection of plants is what continues to bring me back to Santa Rosa. Their quick response regarding any plant problems is a big plus as well. Dina, their Sales Manager, does a great job in keeping the customer happy.
|On Jul 1, 2011, pennylen Russellville, AR wrote:
Just received my order of 9 grasses from Santa Rosa gardens and they are in wonderful condition, packed well and the planting guide is very helpful. Their prices are very reasonable and their customer service is great. I will be doing more business with them in the future for sure.
|On Jun 30, 2011, rosebeau North Fort Myers, FL (Zone 10a) wrote:
I have ordered from Santa Rosa Gardens several times over the past few years. I am always happy with the quality of the plants I receive. They also have incredibly fast shipping and the plants are packaged very well. This is a great company!
|On Jun 29, 2011, jamiew Montgomery, AL wrote:
Awesome, large Red Hot Poker plants in 4inch containers. Shipping was so fast and packaging above average! Boy, will I order from them again.
|On Jun 27, 2011, Omegatop Hampton, VA wrote:
They ship vibrant healthy plants. Their warranty is rock solid. They have always replaced any plants, without question, when notified of a problem. A top notch company. 98% of my plants ordered from them are alive and kicking.
|On Jun 26, 2011, JABORUCKI Holley, NY wrote:
JIM " NEW YORK " SANTA ROSA GARDENS IS no.1 IN MY BOOK I'VE BEEN A CUSTERMER FOR 6 yrs. AND NEVER HAD A PROBLEM BUT IF YOU SHIP MILLIONS OF PLANTS IN AFEW MONTHS A SLIPUP JUST MAY HAPPEN SO GIVE IT A REST!!!!
|On Jun 24, 2011, CAPTAINNIPPER wrote:
Received order yesterday everything was pack great everything look good. Very happy to do business with you. I have order from a lots of plant places on the Internet but I was blow away by the size and care of the packing you sent me. I wish I know of your place years ago! MY ORDER WAS
|On Jun 20, 2011, klem_a_tis near des moines, IA (Zone 5a) wrote:
I ordered a variety of coreopsis on a Monday in mid June for delivery that week. I was notified on Tuesday (the next day) the plants were shipped. I was well pleased with the packing, and more importantly, the size and healthy appearance of the plants. I will return for future orders.
|On Jun 11, 2011, planter52 Whitestone, NY wrote:
Posted on April 25, 2011, updated June 11, 2011
On June 11th, 2011, planter52 added the following:
Third order this season. Excellent quality again, and great sale prices. One Astlbi Bridal veil seemed a bit weak and smaller than the other 2, but as I've been satisfied with all of their prior products I'm sure it will be fine. The Echinacea Milkshakes were larger than I expected, and were beautiful and sturdy. I'll definitely be using them again in the future.
|On Jun 10, 2011, meplant kelso, WA (Zone 8a) wrote:
Posted on April 22, 2010, updated June 10, 2011
On June 10th, 2011, meplant added the following:
Made another purchase of bananas (musa) from Santa Rosa...LOVED them...They were big healthy plants...Had a small issue with them, but it was fixed right away...Will keep ordering from this company for sure!!!...Thanks Dina :)
|On Jun 10, 2011, LeeAnne151 Portland, OR wrote:
Posted on June 10, 2011, updated June 10, 2011
On June 10th, 2011, LeeAnne151 added the following:
Purchased again and both my orders were great. Arrived very quickly (2 days!) and well packed with recyclable materials. I usually pot up mail ordered plants and grow them on a bit before planting in the garden but these were so nice and big that I planted right out. I'm very happy with Santa Rosa Gardens.
On June 10th, 2011, LeeAnne151 added the following:
I wanted to add that I believe I ordered in 2008, 2009 and I know I did in 2010. Very happy with all shipments.
|On Jun 8, 2011, ACA13 York, PA wrote:
I have order many plants from Santa Rosa Gardens. i have been totally satisfied. Last year, I ordered 3 flowers and this year they never came up. I did not think to much about it. This year I ordered them again and stated my situation. I did not expect anything, BUT the checked their records, saw that I had ordered them and gave me the ones I ordered for free.
|On Jun 3, 2011, lulu2001 Salem, VA wrote:
Dear Santa Rosa Gardens,
|On May 31, 2011, comaroon Morehead, KY wrote:
I'm a repeat customer of Santa Rosa and will continue to be one -- their plants are awesome, reasonably priced, and they provide excellent customer service. What more can a gardener expect from a supplier...
|On May 23, 2011, severn4 Severn, MD wrote:
Posted on July 7, 2010, updated May 23, 2011
On May 23rd, 2011, severn4 added the following:
So far I have ordered from Santa Rosa Garden about 4 times. I always received good quality plants with good root systems. Some of the Echinacea plants I received were big and already had buds on them. Their customer service was wonderful. One time I received an Agastache plant which had been wilted during the shipping and did not survive after planting. After contacting the CS, they promptly sent me a replacement with a bonus plant. I would highly recommend SRS for their plant quality, value and the excellent Customer Service!!
On May 23, 2011, Santa Rosa Gardens responded with:
"On Jul 8, 2010 7:58 AM, Santa Rosa Gardens responded with:
We stand behind our plants. If you don't succeed, neither did we. Thanks for the comment!"
|On May 19, 2011, jlc1445 Longmont, CO wrote:
Would recommend this nursery. Excellent service(I asked them to make a change on my order and they took care of it promptly). My plants arrived in 4 days and in good shape.
|On May 18, 2011, Get_growing Dallas, TX wrote:
Posted on September 10, 2010, updated May 18, 2011
On May 18th, 2011, Get_growing added the following:
Update: All plants from my first order were successful. I placed a second order, and a few plants were just too small to make it. Santa Rosa Gardens gave a speedy and friendly refund! All other plants from the second order are thriving. I'm still very pleased with this company and recommend them unconditionally.
|On May 18, 2011, sage1951 Ivoryton, CT wrote:
This was the first time I bought from Santa Rosa. What a happy surprise I had when my plants arrived just four days after placing my order and in superb condition. The ten plants were all larger than I expected for four inch pots and of high quality. The packing was also a big surprise; it was clear they were each packed with individual care. I am extremely happy with my first order from Santa Rosa and will absolutely order again. This is very high value for the cost. I highly recommend them.
|On May 15, 2011, CalyCat Haverford, PA wrote:
I ordered 24 4-inch pots of ajuga and very promptly got an e-mail advising me that they were out of the 4-inch size and offering me 48 well-established plugs for the same price. (As an alternative, I could wait 3 weeks for the larger plants.) I opted for the plugs and they arrived (with another perennial I had also ordered) very promptly.
|On May 4, 2011, Rania05 Voorhees, NJ wrote:
I'm really impressed with SRG. I sent them an e-mail in the morning to let them know about the plants that did not make it over the winter. O.K , to my great surprise they responded in a timely fashion and informed me that they will replace the plants, and they also added an extra one for free.
|On Apr 28, 2011, pattyfshr Springfield, MO wrote:
I ordered 3 helleborus from Santa Rosa. This was my 1st experience with this company. I am very happy with the size of 2 of the helleborus, but I will say the blue lady helleborus could be a little bigger. It is actually quite small. Considering the cost of the helleborus, I am still happy with my purchase and I am sure I will be ordering more in the future.
On Apr 28, 2011, Santa Rosa Gardens responded with:
"On May 5, 2011 10:18 AM, Santa Rosa Gardens responded with:
Please be sure to keep an eye on the Hellebore Blue Lady. If there are any problems, please let us know. As always, thanks for trusting us with your garden!"
|On Apr 28, 2011, ksjamison Wilmington, DE wrote:
Once again, another flawless purchase. Healthy plants and packaged perfectly.
|On Apr 28, 2011, rgross33 Perkasie, PA wrote:
Posted on May 3, 2010, updated April 28, 2011
On July 19th, 2007, rgross33 added the following:
I received another order from Santa Rosa Gardens in excellent condition, thanks to their superb packing of the order. They have made plant shipping worry free for the gardener no matter what time of year, even in extreme hot conditions in the Northeast. Excellent looking plants and a wide variety that I can't find at the local garden centers. Will order again without hesitation - Thanks again!
On May 3rd, 2010, rgross33 added the following:
I received a new order on 4/22/10 and everything was in great condition. Thanks for your excellent packing and shipping, but most especially the great plants. I love the great variety of Sedums, since I am planting a rock garden around my new water feature.
Keep up the good work and great job!
On April 28th, 2011, rgross33 added the following:
Another great order delivered on 4/21/2011 with 100% healthy plants and ease of ordering from their website. Keep up the good work supplying fantastic plants with great diversity and variety. Great job!
|On Apr 28, 2011, onemoreshot Kissimmee, FL wrote:
This was my first order with Santa Rosa Gardens and it was a perfect business transaction.
|On Apr 28, 2011, Gal8dy Knoxville, TN wrote:
I have been a customer of Santa Rosa Gardens for several years. I find that they have high quality products, efficient delivery timeframes, and helpful employees. I recommend Santa Rosa to all of my gardening friends.
|On Apr 27, 2011, lovemyhouse (Debra) Garland, TX wrote:
Made several purchases from Santa Rosa and all were outstanding for communication, speed of shipment, top-notch packaging, and quality of plants. Planning on making at least three more purchases in the next three months (gonna give them my monthly plant "allowance" LOL).
|On Apr 25, 2011, jim43054 Baton Rouge, LA wrote:
I ordered 14 Purple Coneflowers on a Tuesday and they were delivered on Thursday afternoon. They were in excellent condition and were strong, healthy plants. Price was great also, better than others that I checked on. I will definitely order from them again. A+
|On Apr 21, 2011, hmiller1987 wrote:
These have to be the best mail order plants I have ever received. Large, Healthy, and the packaging is the best. Will not ever hesitate to order from this company. Customer Service is A+
|On Apr 16, 2011, Harleygrandma Macon, GA wrote:
I was astonished to find small plugs removed from their containers and shipped with soil and roots showing. After my first email request, I was told that sometimes Santa Rosa will ship these small sprigs on a two for one basis rather than the usual 4 inch pot advertised on their website. My second conversation confirmed this practice was done without informing or giving a choice to the customer. To Santa Rosa's credit, after my second complaint, they offered to send me mature plants when they became available. The only way to prevent this from occuring again is to mark on each customer order "no two for one substitutions".
On Apr 16, 2011, Santa Rosa Gardens responded with:
"On Apr 16, 2011 5:57 PM, Santa Rosa Gardens responded with:
I will certainly look into this. It is not our intention to ever ship plants bareroot, without pots. If soil and roots were showing, those plants were not shipped per our routine. The sales person was correct that there are times when we ship 2 or 3 smaller pots in place of the larger pot in order to fill a customer's order according to their planting schedule. Those are very rare instances and we always offer our 100% replacement/refund guarantee on all of our plants. Many gardeners have planting schedules and if 1 crop out of many is not ready yet, we want to give the gardener the best solution available. In that case, holding the entire order for 1 plant is not the best option. I hope that you will give those smaller plants a chance. We would also be happy to ship the larger pot as it becomes available. I believe that sales also offered you a full refund on those plants as well. I hope we have resolved this to your satisfaction. If not, please contact us and we will be happy to discuss the order further. Thank you for understanding."
|On Apr 16, 2011, SchwarzeKraehe Los Angeles, CA wrote:
Just received orders from Santa Rosa Gardens and again marveled at how well all the plants were packed, how fresh they looked and how quickly they arrived. I love the variety of their plants and how large all the potted plants are when they are sent out. The customer service team is also very good in communicating and I appreciate their input and confirmation messages. Their excellent level of service and merchandise is why I keep coming back. And they also offer great prices, specials and deals.
|On Apr 16, 2011, Mechellita Jacksonville, FL wrote:
I ordered 20 plants from Santa Rosa Gardens on a Friday and they showed up quickly the next week. They were in excellent condition, slightly moist,very good root ball and a healthy color. I would order from them in half a heart beat again.
|On Apr 6, 2011, sillybug5 Winston Salem, NC (Zone 7a) wrote:
Excellent packing, quick to ship and beautiful, healthy plants. Would purchase again.