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Comments regarding Santa Rosa Gardens

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374 positives
5 neutrals
6 negatives

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RatingAuthorContent
Positive ncbill
(10 reviews)
On Oct 16, 2017, ncbill West Jefferson, NC wrote:

I have had very good experiences ordering from Santa Rosa. I found them because of Watchdog, and I have not been disappointed.

I've received (lots and lots of) very healthy plants, nice sized and very well packed. Customer service is stellar. Amazing. Personal. Thorough. Astonishing, really. Most plants include a very nice marker. The Santa Rosa emails are not annoying, and they often include coupon codes for substantial discounts. The selection is very good, with standard selections and quite a few things that aren't so easy to find.

Now, being really picky....

It is true that their shipments are messy. They use a planting medium that is looser than other vendors who do a better job with packing, and oftentimes the plants I have received have not been shipped damp/moist enough. Shipping is very quick, so I can only assume that the plants just aren't (consistently) adequately watered before shipping. Another vendor who does a better job with packing, adds a small plastic bag -loosely- twisted around the plant stem/s, to contain the pot and its contents. The "messy" aspect of unpacking the order (while irritating, I will agree with the other complainers) is less a concern to me, than the fact that sometimes the plant is completely out of its pot, dry and wilted. A similar small aggravation...the boxes Santa Rosa uses for most of the orders I have received, have hand cut-outs for easy handling and (I am guessing) for some ventilation. Almost always, the hand slots are covered with tape, making the slots useless for carrying, and eliminating (or nearly so) any possible ventilation.

So, Santa Rosa, like everything else, not perfect. However, with some imperfections, still an A+ vendor and highly recommended.

Positive clematisclem
(1 review)
On Jul 13, 2017, clematisclem Ypsilanti, MI wrote:

Santa Rosa Gardens, you have a new loyal customer! I've ordered many plants from a good number of companies over the years. Your shipment may have been the best of all. The Purple Love Grass and pink muhly grass I ordered from your was meticulously, neatly packed with safety for the plant being the first consideration. The plants were green and in good condition. The shipment included clear, helpful directions for easing the plants' transition to their new home. You took pains to secure each one of my grasses in its own little net bag and snug cardboard space. All he way from Florida to Michigan, arriving in great condition!

Your website is clear and informative as well. I have to say, you've blown me out of the water with your attractive, easy-to-use website, your excellent plants and your very careful and mindful shipping. You can bet your liatris aspera I will be ordering more excellent plants from your company! THANK YOU for your top-notch plants and practices! Hooray for Santa Rosa Gardens! --Laura B.

Positive Mid12nt
(12 reviews)
On Jun 18, 2017, Mid12nt Stone Mountain, GA wrote:

2017 was my first year ordering from Santa Rosa Gardens, and it was a very positive experience. I definitely plan on buying from them again. The prices were reasonable, the selection great, and all the plants I ordered (mostly ornamental grasses) arrived in fantastic shape. I am a very happy customer.

Positive dcmay
(1 review)
On Jun 17, 2017, dcmay Greenwich, CT wrote:

An excellent online nursery ... large selection of perennials, succulents, houseplants and more. Fair pricing and healthy plants. Expedite and helpful responses from customer service... I am a very happy customer!

Positive 67gt500
(4 reviews)
On Jun 15, 2017, 67gt500 Federal Heights, CO wrote:

I purchased a Banana tree from Santa Rosa gardens ( Ensete Maurelii ) plant arrived well packaged and in very health shape. Great service. I will buy from them again.🌱

Positive jenmulvey
(2 reviews)
On May 28, 2017, jenmulvey Blauvelt, NY wrote:

My order arrived yesterday. Santa Rosa Gardens did a wonderful job wrapping and packing all of the plants. I've never seen anything arrive so perfectly! I've ordered from numerous places and try to stick to Connecticut as closer. The plants are hanging out on the deck and I'm going to start planting now.

Note, they have the new white Peacock White phlox that Fine Gardening raved about? David phlox may be a "proven winner" but bombs in my beds 3 times and gave up on it.

I had additional questions about location for 2 of the plants in my order and received a prompt response over Memorial Day weekend?!! Santa Rosa rocks!

5*****++

Positive pugetblooms
(6 reviews)
On May 17, 2017, pugetblooms Port Orchard, WA wrote:

Santa Rosa Gardens was great to work with. I originally got overexcited and ordered two bargain boxes, one perennial and one shade, and two other plants but quickly remembered that I need to prep our shade garden area before ordering shade plants. I emailed them and woke up the next day to a response and confirmation of cancelling the order for the shade garden box and a timeline of when to expect my plants. As promised, they arrived on time and we immediately opened the box. Everything was as snug as could be, healthy, with established root systems potted in rich moist soil. The only complaint about packaging is that we ordered an Elephant Ears plant that was taller than the box used that was forced in there so one of the two leaves were broken and had to be pruned away. Other than that, it was quick and easy to work with them and they had a lot of varieties that we were looking for. Oh yeah! We're in Washington State and the plants were STILL moist even though they came all the way from Florida!

Positive DonnaMack
(60 reviews)
On Apr 28, 2017, DonnaMack Elgin, IL (Zone 5a) wrote:

Posted on June 16, 2016, updated April 28, 2017
Posted on May 18, 2016, updated June 16, 2016
Posted on May 11, 2016, updated May 18, 2016
Posted on May 30, 2015, updated May 11, 2016
Posted on April 25, 2013, updated May 30, 2015
Posted on March 29, 2013, updated April 25, 2013
Posted on March 29, 2013, updated March 29, 2013
I ordered from Santa Rosa based on the overwhelmingly positive feedback, but my personal experience was very disappointing. I ordered two alchemilla mollis from their half price sale last fall, and received very tiny, rather wornout plants. I had to put tags on them so I could find them, they were so tiny. I have been gardening since 1996, so I know how to install plants.I though that I would wait for spring, but they have shown no development at all, so I have ordered plants from another company.

I should add that evry single plant I ordered from other companies, however small, performed for me.


On March 29th, 2013, DonnaMack changed the rating from negative to neutral and added the following:

I received a very gracious email from Ms. Jude Groninger of Santa Rosa Gardens. She seemed genuinely concerned, and offered me a ship date of April 22 for the replacement plants.

I am changing my rating to neutral, and if this attention is any indication, I am in hopes of changing my rating to positive.
On April 25th, 2013, DonnaMack changed the rating from neutral to positive and added the following:

I received replacement plants, plus a gift, and I must say that the alchemilla mollis are amongst the finest I have ever received - beautiful, large, and well packaged. Just excellent.
On May 30th, 2015, DonnaMack added the following:

I must give credit where credit is due. I have ordered several grasses from Santa Rosa this year: calamagrostis acutifolia, calamagrostis brachtitryca, miscanthus \\\\\\\\\\\\\\\'Morning Light\\\\\\\\\\\\\\\'. All have been excellent.
On May 11th, 2016, DonnaMack added the following:

Wow, A+ this year. I fell in love with dwarf plumbago, ordered six and got these perfect gems. They are so gorgeous, I can\\\\\\\'t believe they were hauled around the country. I ordered a third calamagrostis bractitryca to go with the two I purchased last year. I don\\\\\\\'t know how they do it., but they do it very well, and I scan their lists every year for additions to my garden.
On May 18th, 2016, DonnaMack added the following:

I just realized, as I was planting my plumbagos from Santa Rosa, that I paid for six, and got 7!
On June 16th, 2016, DonnaMack added the following:

I have garden clients and some of them rely upon me for plant recommendations and suppliers. Of course, I want to impress them. I needed a trio of geranium biokovo, eragrostis spectabilis and plumbago - nine plants in all. I bought them all at deep discount - my client expressed concern. Won\'t they be duds?

The plants were all beautiful. The eragrostis was the best I have ever seen - heck, they were better than mine. I was so pleased because it reflects on me, but it also demonstrates the very high quality of the plant material from this company.
On April 28th, 2017, DonnaMack added the following:

Received another beautiful order from Santa Rosa Gardens. Gorgeous alchemilla auslese and lavenders. The lavenders were MUCH bigger than I expected. I saw them in my local, very high quality (and expensive) nursery, and these are better.

But I would like to add how much I appreciated getting an email from Ms.Groninger because my aralia 'Sun King' plants are delayed until May. Unlike another company I recently criticized, she wrote:

We apologize that we were unable to supply your order in its entirety. As we say in the nursery business: "We can grow all of the plants some of the time, some of the plants all of the time, but we cant grow all of the plants all of the time. We thank you for your understanding.

Please let us know prior to shipping beginning on Monday if you would like to choose a substitute plant, keep an item on backorder, or if you would prefer to just cancel a part of your order."

That's the way to do it! Of course, I'll wait for two more weeks. And this is why, as a manager of several private gardens, I point my clients to Santa Rosa Gardens. Wonderful plants, service, and in these days - courtesy and consideration.

Positive blondedonna12
(2 reviews)
On Apr 24, 2017, blondedonna12 Jacksonville, NC wrote:

I have ordered from this company several times in the past, and I've always been happy with how the company carefully packages each and every plant you order from them. If you have a plant that ends up not surviving the growing season, just contact customer service and they will easily send a replacement without a hassle. I unfortunately had to do that once, but it wasn't because the plant was bad, it was more I think because I had planted in an area that the flowers weren't suitable for. Santa Rosa's prices and sales are honestly some of the best I have seen online. They sometimes offer deals, and plant selections, that are far better than what can be found at your local Lowe's or Walmart stores. I highly recommend people try this company!!!

Positive ChrissieY
(1 review)
On Apr 19, 2017, ChrissieY Cary, NC wrote:

Posted on April 15, 2017, updated April 19, 2017
Posted on April 10, 2017, updated April 15, 2017
I recently moved to NC and am a novice on gardening so this comment may not have the best wordings and viewpoints. Now that I get the disclaimer out of the way, here\\\'s my review on Santa Rosa Gardens:

Their service on the ease of ordering and communication were good. The price and selections were good. What made me go ahead and ordered a bunch of plants from them was actually the vast positive reviews from various comments. However I am giving them \\\"Neutral\\\" because so,e of my plants arrived looking sad. I received a shipping notification on Tuesday and received the order on Friday (FL to NC, I thought it would be quicker than that on Fedex.) Almost all the plants were loose even though the were wrapped/sleeved individually - lots of soil were detached so the plants were loose in the pot. I planted them all on the same day and hoping they will pick up.

Well, today is Day 3 (Monday) and more than 10 plants were looking happier than Friday including 4 Heucheras. Sadly there are still a few plants that weren\\\'t returning to their healthy state. Interestingly the weeping ones are those one of the pair I ordered - I purchased 2 Ascot Rainbow, 2 Baptisia (blue false indigo), 2 violet creeping Phlox, 2 Lamium Beacon Silver, and 1 of each mentioned pairs appear to remain wilting since Friday. I do find it strange as I planted each pair at the same area next to each other (same amount of water/sun/air... etc.).

Although I was disappointed at the packing and the few wilting plants, the rest of the plants do seem to adapt without issues so far. Anyway, I am keeping my fingers crossed and will allow another 4 days hoping they will all be happy in my garden eventually. I will update the review after that.


On April 15th, 2017, ChrissieY added the following:

04/15/2017 update: it\'s now been a week and one of Ascot Rainbow is pretty much dead, although the other Ascot Rainbow has picked up and looking well. 2 Baptisia - blue false indigo, remain standing although still not looking the happiest but there\'s hope. The rest of the order (15 plants) are looking good. I have contacted the sales as suggested by their representative and am waiting for their response. Hope to have the next update with good news to report.
On April 19th, 2017, ChrissieY changed the rating from neutral to positive and added the following:

03/19/2017 update: SRG has responded and offered solutions on the wilting plants. I found them very easy and pleasant to deal with and consequently I have ordered a few more plants knowing I will be satisfied with their products and service. I will recommend and continue to order from SRG of those I couldn't find in the local nurseries.
On Apr 19, 2017, Santa Rosa Gardens responded with:

"On Apr 10, 2017 5:37 PM, Santa Rosa Gardens responded with:

Thank you for your feedback and comments. Our apologies for the poor shipping that occurred with your order. Please know that the condition of your plants arrival is not the normal for Santa Rosa Gardens. Please give sales a call and we can note the problem and help you with any plant issues that arise. We guarantee all of our plants and stand behind their performance, so we hope that we can win your trust back!"


Positive cwalke
(5 reviews)
On Apr 17, 2017, cwalke Longview, WA (Zone 8b) wrote:

Posted on April 17, 2017, updated April 17, 2017
Posted on October 17, 2011, updated April 17, 2017
Posted on October 17, 2011, updated October 17, 2011
Posted on October 3, 2011, updated October 17, 2011
I ordered several echinaceas and some grasses from Santa Rosa last month and they arrived healthy and larger than expected for mail order. Packed well. I was very pleased with this company and feel more hopeful that these late season plants will get through their first winter.


On October 17th, 2011, cwalke added the following:

17 October Well, I can\\\'t seem to stay off Santa Rosa\\\'s website...I\\\'ve made 2 more orders since the first one. This nursery has an excellent selection of native plants and especially grasses, of which I\\\'m quite fond. Sale prices are excellent and plants are good sized and healthy. This is my new favorite online nursery:)
On October 17th, 2011, cwalke added the following:

17 October Well, I can\\\'t seem to stay off Santa Rosa\\\'s website...I\\\'ve made 2 more orders since the first one. This nursery has an excellent selection of native plants and especially grasses, of which I\\\'m quite fond. Sale prices are excellent and plants are good sized and healthy. This is my new favorite online nursery:)
On April 17th, 2017, cwalke changed the rating from positive to neutral and added the following:

I have ordered from SRG for several years now. This last order (this spring) however, was somewhat disappointing. As some others have mentioned recently, the plants that arrived were mostly out of their pots with dirt falling all around the box. They have also started using some new fabric type wrap rather than the net bags to protect the plants but I found this new product a hassle to remove from the pots. Finally the plants themselves were markedly smaller than those I have become accustomed to receiving from Santa Rosa and were sort of smashed down by shipping or packing or something. I have planted all of them after giving them a day or two to recover.
My last order, made last fall was also a bit on the small and weakly side but I decided that, given the great experiences I\'ve had with Santa Rosa, one adverse experience wasn\'t that bad. I still feel that way but I do hope that they will maintain the standards that have made them such a popular company.
On April 17th, 2017, cwalke changed the rating from neutral to positive and added the following:

Positive plumtree11
(2 reviews)
On Mar 27, 2017, plumtree11 Basking Ridge, NJ wrote:

Received my hellebores; very happy with the purchase. Big healthy plants at great prices, safely packaged, shipped as scheduled.
Will order again!

Positive Viton60
(1 review)
On Mar 23, 2017, Viton60 Lakewood, NJ wrote:

Beautiful plants for a great price. Arrived as promised, super healthy with excellent root systems. If there was one negative it would have to be the packing method. While the plants were all sleeved to prevent physical damage there was nothing to hold the soil in the pots. When I opened the box there was loose soil all over the place. All 5 plants were falling out of their pots to some degree with roots exposed.That being said I think they will be fine as they were sturdy plants to begin with. I would definitely order again.

Positive carolmo
(19 reviews)
On Nov 2, 2016, carolmo Olathe, KS (Zone 5a) wrote:

Posted on October 21, 2016, updated November 2, 2016
Posted on October 11, 2012, updated October 21, 2016
Just received 15 sale plants. Wow! Best packaging I have ever seen. Beautiful plants. Received free gaura plant. Will order again.


On October 21st, 2016, carolmo added the following:

10/21/16 Just received 6 more plants from their fall sale - prices unreal - so low. Packaged very well to protect the plants. Picked up a Cantaloupe Echinacea for my daughter who admired the one I already had - it has an opening flower bud on it - wow. Also got for me - 2 plants that I had before but lost - dianthus baths pink, hosta stained glass and 2 new ones - penstemon carillo rose, sedum lime twister. I read their directions, removed paper, removed netting from the bottom, replaced any lost soil, watered them and placed in shade overnight - will plant in tubs tomorrow. Excellent company and great sale prices. Beautiful plants.
On November 2nd, 2016, carolmo added the following:

11/2/16 more plants - all beautiful - some with blooms - great packaging, great prices, fast shipping. This is a great company.
Positive 88griz
(1 review)
On Jun 24, 2016, 88griz Malmstrom AFB, MT wrote:

Posted on June 22, 2011, updated June 24, 2016
Just a note to let you know that my Echinacea Harvest Moon perennials arrived today 06/22/11. I am VERY PLEASED with the healthy looking plants and with the short time that it took for them to arrive after they were shipped. I am also pleasantly surprised at the size of the plants. You will be high on my list next year when I want more plants.


On June 24th, 2016, 88griz added the following:

07/27/2016

It is a "no brainer" to order from this company. My plants were shipped on a Monday from Florida and arrived in Montana on Wed. You simply cannot beat their excellent service.

Also, there is never any question as to getting a replacement plant if that becomes necessary. Their communication department is outstanding. I always receive an immediate response to my questions or concerns.

This is the only company that I will ever order any plants that I need.

Thank you, Jude. You are the best!
Positive Deelewny
(1 review)
On Jun 24, 2016, Deelewny Hazlet, NJ wrote:

Order several times a year from here and never disappointed. If I have a question for Jude, she always finds time to respond. This year I needed plants for a new garden bed but I waited a bit too long and a lot of plants I needed were sold out, as that's how popular they are. Order early. Plants are nice and healthy. If you wait for their sales you won't believe what you are getting for the price, but like I said you may not get the specific plant you wanted/needed.
If you never tried Santa Rosa Gardens then just order a couple of plants and I bet you will be back again and again. If for some reason you aren't happy with the plants, they stand behind what they sell. As a matter of fact, I am getting ready for my Fall order.

Positive BJames1
(14 reviews)
On Jun 19, 2016, BJames1 Elizabeth City, NC (Zone 8a) wrote:

Posted on August 16, 2009, updated June 19, 2016
I love this company. Santa Rosa Gardens is great all-around: superb customer service, high quality plants, great shipping rates, guaranteed live-on-arrival, a wide assortment of varieties (especially grasses), and friendly and quick customer service. I have done business with them for several years and I look forward to ordering from them in the future. Actually, I can\'t wait!


On June 19th, 2016, BJames1 added the following:

A company I return to each year for making plant purchases. My only complaint is that plants have gotten a little smaller and packaging a little less secure.
Positive nlhannamd
(2 reviews)
On May 15, 2016, nlhannamd White Oak, MD wrote:

I've been ordering from this nursery since 2012 and have been very happy. The packaging has always been top-rate and the plants, good quality. Sometimes the plants are on the small side but the website is clear that almost all plants come in a 4-inch pot so I know that now.

Positive GardenRanger
(5 reviews)
On May 6, 2016, GardenRanger Lynchburg, VA wrote:

1st experience ordering from this vendor.

Ordered 5 "Blue Bayou" cortaderia that are difficult to locate here in central Virginia. All good.

The plugs are healthy, large... very well grown. Grasses arrived in a timely manner and were securely... beautifully packaged.

Very happy with them. Shall be ordering from this vendor again in the near future.

Positive jdlcav
(3 reviews)
On May 3, 2016, jdlcav Huntsville, AL wrote:

I have placed several orders with Santa Rosa Gardens. The selection is excellent. If it turned out that something was not available, I was told right away and given the option of replacing it with something else or obtaining a refund. In each instance, the order was promptly delivered. Most importantly, everything I planted has come up looking great. I really like this company and highly recommend it.

Positive GStickler
(9 reviews)
On Apr 21, 2016, GStickler Marshallville, GA (Zone 8a) wrote:

Ordered some coneflowers as well as Pink Muhly grass. Plants came quickly, were securely packaged, identified, and in good shape.

Being listed on Dave's Garden Watchdog Top 30 says it all, and they deserve it. I'll be back often.

Positive jheisser
(2 reviews)
On Apr 17, 2016, jheisser Fairland, IN wrote:

I ordered 2 Tiarella plants this year and several plants last year. All the plants were in excellent health and of the expected size. My only complaint is that their otherwise good packaging makes no provision for keeping the soil in the pot. As a result the plant could slip out of the pot and/or the roots dry out.

Positive mrickett
(7 reviews)
On Apr 12, 2016, mrickett Lawrenceville, GA wrote:

I ordered seven perennials from Santa Rosa Gardens. They are beautiful plants! The foliage is dense and the root system is well formed without being pot bound. I was impressed with how well they were prepared for shipping. I have received plants from other vendors where all the soil had fallen out of the pots and the plants were damaged. These were in excellent condition. There was netting around each individual plant as well as paper. Also there was enough material added to the box to prevent the plants from being tossed around during shipping. Santa Rosa Gardens is now at the top of my list for mail order plants.

Positive DavidLMo
(8 reviews)
On Oct 16, 2015, DavidLMo St Joseph, MO wrote:

Posted on October 17, 2014, updated October 16, 2015
Best packaging I have ever seen and I have internet purchased plants from over 50 vendors.

And their Fall Sale prices are GREAT! Great value, great selection, great delivery and packaging.

Highly recommended and WILL return again.


On October 16th, 2015, DavidLMo added the following:

Looking for Awesome rating .... :-) Email to the company today:

You folks are awesome!!

I received Order 88184 today which was a replacement for Order 87918 which I had just received a week ago today. On the earlier order, I was concerned as to whether the plants would even make it. One was in particularly bad shape. They were received bone dry and all the soil had fallen out of the pots. I called
just Monday of this week.

The replacement plants are MUCH better than those I originally received. They look great --- EVEN though, they too were received bone dry and most of the soil
was not in the pots.

I have given you highly rated evaluations on the net at sites I WILL continue doing so as you guys are great. Quality is good, prices are reasonable and customer service is some of the best I have ever encountered.

Order 87918 was my third order with you and I am so happy, I may place yet another order in the next few days.
Positive Shaken
(5 reviews)
On Oct 15, 2015, Shaken Scottdale, PA wrote:

This, along with 3 orders from other online nurseries, were my first online plant orders. The largest was from Santa Rosa Gardens and with 3 of 4 orders received, these are the nicest. All of the 25 plants I ordered are beautiful. The packaging was first class.

A few of the plants in a package I ordered weren't in stock but a quick email resolved that. All the questions I had were responded to very quickly. Will definitely be ordering from them again.

Positive Carolinaflower8
(2 reviews)
On Oct 12, 2015, Carolinaflower8 Greensboro, NC (Zone 7b) wrote:

I was nervous about ordering live plants online, as I had never done that before. My experience was AWESOME. I ordered during a sale and still received a % off code for signing up for emails. One plant was not available when it came time to ship (I had ordered some time in advance), but I was offered very acceptable alternatives. Emails are nearly always answered very quickly (and always so if I have a true question--I do tend to be a bit chatty).

The plants arrived looking great, except for perhaps one. I called with a question and received an immediate answer. I did not expect anything to really bloom or grow much this year, but three of my six plants did bloom. They all grew at least somewhat (and some more than that), which is great considering they are first year perennials (and we had a a very rough NC summer). One plant did not do well and ended up dying. I emailed to ask if it would potentially come back in the spring. My response was an apology and an order for a replacement plant (plus an extra free one of something I ordered previously). That tells me this company really does stand behind their plants!

I cannot say enough good things about this company--great plants, great customer service, personal service, and coupons. I just put in another large order for spring 2016, and I am excited!!

Positive smcatl
(2 reviews)
On Aug 8, 2015, smcatl Atlanta, GA wrote:

Santa Rosa Gardens is extraordinary. Their customer service is prompt, their packaging is great, their shipping is precise and prompt. Everything I've ever ordered from them has thrived, far outstripping plants I've ordered from other mail order nurseries. Even the clearance plants I ordered and planted in mid-July (in Atlanta, no less) perked right up and look great now. I may stop ordering from anybody else!

Positive 1lolita1
(9 reviews)
On Jul 20, 2015, 1lolita1 Elgin, IL wrote:

Highly recommend this nursery. Good prices and excellent sales prices. Plants arrived in stretchy mesh sleeves that held them all in their pots nicely, and then each was wrapped in several layers of brown paper for added support. And the paper had vents for air circulation. Excellent communication, even though I was confused and probably aggravated the beans out of them lol! They emailed me a discount coupon to cover the difference of a pricey plant that went on sale right after I bought it, but I felt it was only fair to decline it since by that time they were probably ready to scream from frustration with me lol! (As an added plus, I ended up with a whole bunch of mesh sleeves that I can use to bag my bar soaps. I usually use the netting from bags of fruit, it makes a great exfoliator & quickly produces tons of suds. But these are so much more sturdy & a bit softer. And of course, I used the brown paper as a weed barrier when I planted my new babies. Probably the most usefull packing I've ever run across!)

Positive randibear
(3 reviews)
On Jun 26, 2015, randibear Deerfield, MA wrote:

I ordered 35 perennial plants on 6/23/15 and received them on 6/26/15 all in perfect condition. Each plant was meticulously placed in a heavy net covering and then was wrapped in heavy cushioned brown paper and came damp. Plants on the bottom were as perfect as the ones on top. I got these on sale at a great deal and they were substantial plants They came in 3 1/2 inch square pots with plenty of soil which the netting keeps in the pots. I would highly recommend this company for plants as their size is decent and their shipping method is very protective and prevents damage in shipping. Very, very happy. Thanks! Randi

Positive GreyMamma
(1 review)
On Jun 11, 2015, GreyMamma Fairport, NY wrote:

I've ordered and have been very pleased with Santa Rosa in the past. This last order I did have a problem however. The plants were very wet, (I was told they had dealt with a lot of rain which was true and forgivable), and one plant was suffering terribly. It had lost most leaves and what was left were yellow. They were very quick to offer a replacement and even sent a free gift plant as well. The replacement and gift plant were in very good shape. The Bell Flower was even in bloom. Not the largest plants I've received from them, (although the two lewisias were larger than my local nurseries offered and beautiful!) but I'm very pleased. I'll definitely order from them again.

Positive Wiesendangen
(2 reviews)
On Jun 1, 2015, Wiesendangen Blairstown, NJ wrote:

Love this company! Great costumer relations person, always answers email promptly. I have ordered from them several times, plants always arrived in good shape and took in my garden. If the plants are small, they are held back with a notification. My favorite thing however is the Bargain Box! Never yet failed to delight me.

Positive narina77
(6 reviews)
On May 29, 2015, narina77 Blairstown, NJ wrote:

I placed two large orders on faith just by the positive reviews here and I was not dissapointed. Everything was large and healthy. I got their bargain boxes (shade and perennial) and they gave me very nice selections (chelone, heucheras, coreopsis, hibiscus, brunnera, hellebores and more that I can't recall right now). They have great coupons and free shipping for larger orders. As a result I have ordered hundreds of dollars worth since. Their prices are usually the cheapest and their plant sizes are bigger than other nurseries. I'm definitely a customer for life!

Positive whhdrsg
(1 review)
On May 11, 2015, whhdrsg Wilmington, DE wrote:

My first order (found them on a garden blog "An Obsessive Neurotic Gardener") and can't say enough about this organization! The plants I ordered were very healthy, a good size, well packed and shipped. I was a little worried about the flat rate longer shipping (cheap me), but they arrived in virtually perfect condition. Careful unwrapping (love the stocking-netting!) and a little water and they are just fine, waiting for just a few more days to condition from Florida to Maine on the covered front porch . . . I WILL be ordering again!

Positive saradus
(20 reviews)
On Apr 30, 2015, saradus Maple Park, IL wrote:

I love Santa Rosa Gardens, so much! I've placed several orders with them over the past two years, some super large and some small. The plants are consistently healthy and well packaged. Santa Rosa Gardens also offers a wide variety of perennials and grasses, and frequently offers coupons and specials. I've been able to try many new plants because of the affordability. Super pleased! Would be delighted if they would start to offer more shrubs.

Positive Stroudwater
(2 reviews)
On Jan 3, 2015, Stroudwater Portland, ME wrote:

I have been ordering from Santa Rosa Gardens for 2 seasons thus far. I have always been pleased with the material they send, and with the packing, etc. I cannot always plant as soon as I receive material so sometimes I have to place seedlings in a sheltered spot (I use a lg. plastic windowbox)
in the shade on my patio. In my experience, these seedlings are tough and sturdy. Yes, sometimes the plant is small and sometimes the plant is root bound. But as an experienced gardener, I know what to do with them. I have a nursery bed for babies, and I simply trim down a root bound plant at planting and give it extra attention. Always great CS, and I save alot of money. Will continue to purchase from them.

Positive MWilliams87
(2 reviews)
On Nov 10, 2014, MWilliams87 Chapel Hill, NC wrote:

I can say nothing but good things about Santa Rosa Gardens. I've ordered butterfly bush, ornamental grasses, black eyed susans, and lavenders from SRG. The plants are outstanding and arrive very healthy looking. The packaging is phenomenal, easily the best packaging I've ever seen from a online nursery. Each plant is individually placed a net sock, to keep the soil from spilling out all over then box, and then wrapped in paper. The fall clearance prices are an absolute steal! At $5 flat rate 2 day shipping... just can't be beat.

You can also pick when the order will ship overall outstanding customer service, healthy plants with well developed roots, and very reasonable prices!

Positive Treaseek
(3 reviews)
On Oct 16, 2014, Treaseek Okmulgee, OK wrote:

Great company. Great communication. Great variety of plants. Good packing. Plants arrived in perfect condition. Already planted and doing well so far. I have become a life long customer.

Positive valal
(7 reviews)
On Oct 9, 2014, valal Natick, MA wrote:

I probably would have hesitated to order from Santa Rosa Gardens because I am on the upper East Coast, figuring transit was too far for plants to go by Ground transit, had it not been for a fellow-DG'er who highly recommended them and they were having a fall sale. I ordered 15 plants at really reasonable prices and saw on their website they plainly display what size their plants are (and how they are packed).

I cannot say enough about this company or the plants that I received. They have definiltely won my business with their prompt shipping (I LOVE that you can pick the ship date and know when to expect your plants, at a time that is convenient for you!), the wonderful packing and the size of the plants did NOT dissapoint. I was impressed at how large some of the plants were, some more than 12" high and full, nice, healthy plants. Some even had blossoms or buds on them, including a foxglove, which I did not expect.

Santa Rosa can expect more business from me and I would high recommend them. The plants were shipped on the Monday I requested, and arrived on Thursday, which was VERY reasonable shipping time as well!

Positive CookieDaClown
(2 reviews)
On Oct 6, 2014, CookieDaClown New Bern, NC wrote:

I ordered several dozen perennials at Fall sale prices from Santa Rosa Gardens. Email communication on the status of my order was excellent and they quickly refunded me for an item that was not longer in stock...after giving me the option of waiting until Spring when more would be available. My order arrived quickly and the plants were in great condition...not only because they clearly had been well taken care of before shipping but because each plant had a mesh stocking and wrapping of paper that protected it in transit. This was my first transaction with their company and I was very impressed. Thank You!

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