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|On Dec 17, 2007, Eric_in_BPW Saint Louis, MO wrote:
After receiving their catalog, I ordered one of their unique Animal Planters (a cat and a dog) for a gift for Christmas. The order was placed online and all seemed to go smoothly, with a confirmation email sent that same day and my card charged.
On Dec 17, 2007, Seymour's Selected Seeds responded with:
On Dec 18, 2007 1:22 PM, Seymour's Selected Seeds added:
I am sorry the phone operator was rude to you. Your credit card was refunded last night.
|On Mar 15, 2007, SimoneB Lake Zurich, IL wrote:
I placed seed order on February 15th along with many other orders to other seed companies including Seymour Seeds and Vermont Bean Seed Co which are related to Jung. I had not had problems in the past with Jung. In early March, I rec'd my credit card statement and was billed for the items but the items had not arrived. Meanwhile, all of my other seed orders came in about 7 days of ordering. I emailed Vermont Bean Seed Co on 3/3 and no one responded. I sent a second email on 3/5 and was told they had shipped weeks earlier. They said if I didn't receive by 3/9 to email and they would express mail replacement. I emailed on 3/12 and got no response. I emailed on the 13th & 14th and received no response. What horrible service. I am so angry that I have missed the deadline to plant many of the seeds ordered. To make it worse, I ordered product from two different web sites Vermont Bean Co and Seymour Seed Co and neither of the seeds have come. I will never again use this company for seeds or materials. It is frustrating to deal with customer service who obviously are understaffed and lack training. It is more frustrating that this company bills before they ship. ALL of the other items I ordered from various companies Pinetree, Select Seeds, etc.. -- over 70 packets of seeds -- were billed upon shipment - not upon order. So now, since they are not communicating anymore I will have to contact my credit card company to refute the charges. If you are a serious gardener please buy from this company at your own risk! They get an A+ for the catalog but a complete F for service and customer support.
On Mar 15, 2007, Seymour's Selected Seeds responded with:
On Mar 20, 2007 1:35 PM, Seymour's Selected Seeds added:
this is the perfect opportunity to remind everyone that with internet ordering please watch the auto fill cities. If your zip code has more than one city listed in the directory please check that you have not just entered through the field but that you picked the correct city for us to ship your order to."
|On Apr 13, 2004, derfberger Vero Beach, FL wrote:
seymour is a rip off. Three years now (I've tried to grow various items with very poor germination. They don't refund money like the other companies, just give credit towards future orders
|On Jan 9, 2004, Kmrsy Fort Wayne, IN (Zone 5a) wrote:
I ordered 4 types of seed from Seymour's because they had everything I needed. All arrived quickly in one shipment. However, my negative comment stems from the fact that only 2 of the 4 had any planting instructions. I can find this info, but it should have been printed on the packets. There's plenty of room - the backside was blank. It would also help if they printed on their packets the year the seed was packaged for.
|On Jun 18, 2003, JulieU wrote:
I hate to give a company a negative rating, but I was not impressed with my first order from this company.
|On Jun 15, 2003, AS (Zone 7a) wrote:
I ordered seeds from this company just once, 3 years ago. The descriptions in their catalog were poor (no mention of height, etc on unfamiliar plants), and the seed germination rates were the worst I've ever seen. The planting instructions on the seed packets were also very vague, and in some cases, contrasted completely with the instructions I had from other companies or books. And only some of their seeds were true to their description. The white vinca turned out to be pink and of the wrong form (extremely upright rather than spreading). When I complained, they just replaced the vinca seeds without any explanation - I never grew them, not knowing whether I would just be wasting soil and pots on more pink plants. The Apple Blossom hollyhocks turned out to be nothing of the sort, but a fully double, of a very different shade of pink. And the Kitaibelia (spelling?), described as a very attractive, wonderful plant in their catalog, (they pictured a single blossom rather than the whole plant, and I fell for it) was a very unattractive, 3 foot tall plant with unshowy blossoms, that strongly resembled a weed. Their catalog is pretty, but I'd never buy anything from them agai
|On Apr 15, 2003, jenc wrote:
Seymour's seeds seduces you with interesting unusual flowers. No cultivation information (snare for the new or unwary) or germination rates. I fell for it 3 times in the last 5 years. TEENY seed counts are routinely undercounted - they tell you there will only be 7 then there's only 3-4 seeds. Pelleted Eustoma seeds arrived so crushed that even the SEED was broken. Germination rates were abysmal for all seeds but the Harlequin marigold (which I'm still looking for a new source for - Pine Tree Seed and Fedco have responded by telling me that it failed to meet their performance standards). I blamed myself ...but the last time, I simultaneously ordered from a couple of companies to see whether seed source would make a difference...it did.
|On Feb 21, 2003, andrewc wrote:
I ordered seeds under Seymour Seeds & Totally Tomatoes.(Both UK Based franchise from same address)
|On Feb 13, 2003, jday4444 Southwest, WI (Zone 4b) wrote:
I ordered several packets of seeds and it took about a month to get them. One variety was backordered and not until I read this site did I remember that I haven't received them. The seeds I did get had almost 0 germination rate. I won't be ordering from them again.
|On Aug 6, 2002, mandy_e wrote:
I ordered seeds via their website on 14 july. although i received a confirmation of my order, and they deducted the cost from my bank account via my visa delta, it is now 6 august and, despite me sending them numerous emails enquiring when i would receive my order, i have still not received my order ... and ... although they read my emails (i sent a read receipt with each email), they didn't even bother to respond. i am now £19.11 worse off, with no seeds!
|On Dec 3, 2001, Calalily Deep South Coastal, TX (Zone 10a) wrote:
I ordered from this company several times. All or part of the order is always back ordered. The plants listed in the catalog aren't always the ones you get. They sold datura as brugmansia and even had a brugmansia pictured. The germination was so-so. They don't have a phone number so you can call and check on the order. They do have a web page now and I've ordered from it. The service was faster ordering in this way.
|On Apr 1, 2001, Cynsity1 wrote:
I ordered from this company a few years ago because they seemed to have a similar type of selection as Thompson and Morgan, a company I like, but Seymour's was less expensive. Well, you get what you pay for. I ordered perennial seed and there's nothing quite as frustrating as waiting 2 years to find out that 'Splish Splash' Geranium , grown specifically for its striation is nothing more than a plain lavender of unknown origin. Never again.