Comments regarding Hidden Valley HibiscusClick here to return to Hidden Valley Hibiscus's listing.
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|On Jan 22, 2020, methodan Falls Church, VA wrote:
Hidden Valley Hibiscus breeds and sells the biggest, loudest, wildest flowers there are. All the orders they've sent me have been well-packed, healthy and bug-free. If you grow them as they recommend you really do get the amazing flowers in the pictures.
|On Jun 24, 2019, Fallbrookguy Fallbrook, CA wrote:
Several weeks ago I purchased a half dozen of their 4 inch pot size Hibiscus plants. They were all very healthy, vigorous plants. The plants were extremely well packed and arrived in excellent condition.
|On Apr 14, 2018, JenniferRuth San Diego, CA (Zone 10b) wrote:
I placed two orders with Hidden Valley Hibiscus, on December 29, 2017 and January 9, 2018, for spring delivery. The varieties are Carmel Dawn, Bright Hope, Love Story, and Blue Ballerina. They arrived on March 23, 2018, very well packed and in excellent condition. I ordered the 4" pot size (baby plants). The pots are extra deep, and the height of the plants ranged from 11" to 16". They look a lot bigger than they sound, though, because they have so many big, beautiful, healthy leaves. And not only that, but Blue Ballerina already had several flower buds! I'm sure this doesn't happen all the time, but it was certainly a pleasant surprise. Those buds bloomed, and new ones have formed.
|On Sep 29, 2017, BrisbaneAnne Brisbane, CA (Zone 10b) wrote:
Just got my first order from them. Really nice healthy plants and well-packaged. Very happy!
|On Jun 29, 2016, mwieder Beachwood, OH wrote:
Ordered two tropical hibiscus with a specific delivery date and received good quality plants delivered on time. Couldn't ask for more.
|On May 29, 2015, Acacius48 Fort Collins, CO wrote:
I am very pleased with my order from Hidden Valley Hibiscus! I ordered three 4 inch hibiscus and they just came in today. I am so impressed by the size of the plants. They are healthy and vigorous plants! Plants were shipped out very fast after ordering! I can't wait to see the beautiful blooms. I had such a great experience and I will definitely order from them again!
|On Apr 8, 2015, Petuniarabbit Scottsdale, AZ wrote:
I received four hibiscus today. I am very pleased. Glitz and glitter, California Beauty, True Love and Ecstatic. They are green, heathy with thick stems and many leaves. The 4" pots were well secured with two stakes to keep them safe. They came with detailed instructions for care now and repotting care. Their response time was prompt when I had post order questions.
|On Jul 10, 2014, texasbelle Mid Gulf Coast, TX (Zone 9b) wrote:
I ordered a hibiscus last Sunday night (July 6) and added a note that it was a birthday gift that I needed by tomorrow (July 11).....it came TODAY!!!! And what a gorgeous plant it is.....healthy, shiny leaves and not a speck of loose dirt in the box. This plant is MUCH nicer than the ones I found at my local nursery and about the same price even with shipping. Plus, my local nursery didn't have this particular plant and weren't interested in ordering for me. Thank you so much, Hidden Valley, for making my niece's birthday gift special!!! Ya'll ROCK!!!!!
|On Jul 1, 2013, pattygreengenes Lansdale, PA wrote:
I ordered the following:
|On Sep 5, 2010, Gibberillins Los Angeles, CA wrote:
Awesome company to buy from. Unique, well grown plants which when seen in person defy reality. Most the plants sold at HVH are unique hybrids that are thoroughly tested, so only the best of the best make it to online store. Almost all my hibiscus are from HVH, and I have never had a problem.
|On Jun 1, 2009, kelster2 Fallbrook, CA wrote:
I have purchased 10 plants from HVH and they have all been great. The service is wonderful and the plants are healthy and gorgeous....luckily I live nearby and can even attend their open houses in person. I highly recommend Hidden Valley for top quality, unique plants.
|On Apr 4, 2009, amorecuore Ft Lauderdale, FL (Zone 10a) wrote:
I have ordered from Hidden Valley Hibiscus at least 10 times and have always received good communication and prompt customer service. I received healthy plants on every occasion except once and that plant was replaced free of charge with a new healthy plant with no questions asked. That is the way to run a business and develop happy returning customers. I highly recommend this retailer.
|On Nov 8, 2008, camillefun Magnolia, TX wrote:
Love the quart size "Hot Wired" Hibiscus...covered in Blooms - Very Fast shipping also. I have ordered 3 more plants.
|On Aug 19, 2008, pattybotanic Lansdale, PA wrote:
I ordered two plants, High Voltage and Belle de Jour, from them on April 9th and received my plants May 17th. Belle de Jour was very small and I worried if it would survive much less grow. I wrote to them re my disappointment and they urged me to wait saying that it would take off. It's now August and I am still waiting.
On June 17th, 2009, pattybotanic changed the rating from neutral to positive and added the following:
Hidden Valley sent me a replacement plant this spring so I am upgrading to positive because of the good service and communication. It is bigger and has a vastly better root system that did the one last year.
On Aug 19, 2008, Hidden Valley Hibiscus responded with:
On Nov 8, 2008 4:58 AM, Hidden Valley Hibiscus added:
But Patty, you never wrote us back and told us the plant was still not doing well! Shipping is stressful for plants, and unless the plant is badly damaged, it will usually bounce back. But if it doesn't bounce back, you just need to email us again and let us know.
|On Jun 14, 2008, dottik Oakland, OR (Zone 8a) wrote:
Due to the persistantly bad weather either here in Oregon or there in California, my plants were not able to be shipped until early June. They arrived the day expected per the emails I sent and received. They were wonderfully packed and the plants were in great shape. They are healthy and just what I wanted. Will definitely purchase again, soon.
|On Oct 18, 2007, ultimateshopper Tulsa, OK wrote:
I purchased 3 plants from HVH, 2 for me and one for my mom for mother's day. Customer Service was EXCELLENT - Cindy gave me the estimated delivery dates and notified me promptly when I had questions after my plants arrived! They were packed really well and I didn't have a single damaged leaf! I'd definately recommend!
|On Sep 11, 2007, vossner East Texas,
United States (Zone 8a) wrote:
Extremely happy w/ this company. Excellent quality plants and great customer service.
|On Sep 5, 2007, ecrane3 Dublin, CA (Zone 9a) wrote:
I've placed several orders with HVH this summer, and all the plants have arrived quickly and been in great shape. Very healthy and a good size, many have bloomed already too. I'll definitely buy from them again (and again, and again!)
|On Sep 3, 2007, purplepatti Anaheim, CA wrote:
I have placed two orders with the company in the last couple of months and the plants are beautiful. The packing is perfect and there has been no damage to any of the plants. I was shorted one non plant item but after a quick email the item was shipped promptly. They responded very quickly with a return email and apology. The customer service has been great and I will continue to order these beautiful plants in the future.
|On Aug 31, 2007, amarantha00 San Bernardino, CA (Zone 8b) wrote:
I have nothing but praise for this company. I've purchased hibiscus both online and in person, at their monthly open houses. Maybe I've gotten lucky with customer service, but they've been absolutely fantastic with me. I've always gotten my plants and care products very quickly and the plants are always large and extremely healthy. Personally, I never hesitate to recommend Hidden Valley Hibiscus to others.
|On Mar 1, 2007, gordo Gulfport, FL (Zone 9b) wrote:
I am posting a neutral rating, not because of the quality of plants offered. On the contrary, the plants are great and the selection wonderful.
On March 13th, 2007, gordo changed the rating from neutral to positive and added the following:
I'm changing my rating to positive. I received a reply to my questions via email, and am well satisfied with HVH's effort to contact me. If they continue to offer prompt responses to customer inquiries...the sky's not the limit with this company.
They're Hibiscus selection is stellar, plant quality is excellent, shipped plants arrive in excellent condition and are large. You get what you pay for and more...
This is a great source for Tropical Hibiscus.
|On Aug 6, 2006, guttation Tucson, AZ wrote:
These people have great plants, but it is hard to get them to send them to you. I placed two orders, one at the end of March and one in the first week of April. By the end of June I had not received any plants, and I used the form on their website to ask about the first order. After I had sent a second message to them, they responded that they would send me both plants. One of the plants came right away. I emailed and asked what happened to the other. They responded that the ones of the size I ordered were not doing well, and offered to send me a larger size. I recieved the larger size in a few days. They did not charge me any extra for the larger size. Then I asked about the second order of one plant. I was not very happy to have to ask about a second order and asked them if it was necessary to ask them to send an order before they would actually send it. They did not respond. Maybe they are punishing me for not being happy with their service. I have used their message form to ask about this remaining plant two more times. I have not received either a plant or an answer. I emailed them again today, but I have no hope of receiving a response.
On August 6th, 2006, guttation changed the rating from negative to neutral and added the following:
I thought I should explain why I changed my rating. I really like this companies plants, and I want to buy from them in the future. I am just confused about why I have not received my plant or even a response to my questions.
On August 11th, 2006, guttation changed the rating from neutral to positive and added the following:
I was right, they didn't email me in response to my message, but they did send me the plant I ordered. I look forward to buying more plants from them next year.
|On Jun 21, 2005, poiboy Wallingford, CT wrote:
I'm surprised there aren't more EXCELELNT comments about HIDDEN VALLEY HIBISUCS. I have ordered from them twice -- 4 plants in 2003 and 6 plants in 2005.
|On May 14, 2004, Katnjoe wrote:
Compared to another hibiscus company, I was VERY pleased with my order. I had ordered 4 from the other company and one from Hidden Valley. The one from Hidden Valley was 3 and one half times larger and packed much better. I will stick to them until they prove me wrong. They also have great "advice" sites on their homepage. Keep up the good work!