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|On Dec 2, 2007, morgang North Platte, NE (Zone 5a) wrote:
BHG.com has a lovely website. I hardy ever use it, however, because of their online advertising that captures your computer for several seconds. Pop up ads come several a minute, and are placed over where you want to click to go to another page, so you are held up until you view the ad. A recent one, for subscriptions, remained for several minutes waiting for me to click on it. I refuse to click on any ads on this site. Also, the site requires you to sign up so you can log in -- otherwise it is not functional. The site used to have a "comment" feature which was useful, but became full of people complaining about the popups. There is no way to contact the company from the site unless you want to subscribe to something; there is no "complaint" form. I used a general subscription question form once to complain about the ads, and eventually received a snotty response. Now I see the comment feature has simply been removed.
|On May 2, 2007, Maria2354 Fernandina Beach, FL (Zone 8b) wrote:
A warning about Better Homes & Gardens: Although this rating does not relate to an order with BHG, it does relate to my experience with their website and deceptive advertising practices with the result that I have been receiving 400 + junk emails daily (yes, I said daily). A few months ago, I participated in a BHG online survey with the promise of a free trial for gardening planning software. After submitting my personal information (silly me!), I have been receiving all these emails and they started poring in soon after completion of that survey. Since I did not participate in any other surveys, I requested that my name & personal info, including email address be removed from all marketing lists of third party vendors of BHG immediately and received no response.