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|On Sep 24, 2017, allicobra Jamestown, NY wrote:
I got the same number of items as I ordered, and they came in a reasonable time frame.
|On Apr 5, 2012, coopdvillefarms Tucson, AZ wrote:
Posted on April 1, 2012, updated April 5, 2012
On April 5th, 2012, coopdvillefarms changed the rating from negative to neutral and added the following:
Well...here it is 5 days later and the onions I ordered last August (for fall delivery) have magically appeared on my doorstep (most likely because of the email generated from this posting). It's too late to get any bulbs out of those 150 plants but I'll at least have some scallions. I'm changing my rating to neutral because it appears that this vendor isn't dishonest or out of business but just not a good communicator or skilled in organizing the business/orders! (unfortunately many farmers don't have business skills or the time to implement them). So, I'm giving Rich's a 'Neutral' rating because they came through and integrity...following through with what was contracted... is more important to me than the onions themselves! I don't know if I'll order from them again but I wish them the best and hope they can come up with a better way to handle their orders!
|On Nov 20, 2011, vac2die4 Fanwood, NJ wrote:
Posted on October 20, 2011, updated November 20, 2011
On November 20th, 2011, vac2die4 changed the rating from negative to neutral and added the following:
received my horseradish on November 18. they never got back to my requests for more information prior to the delivery. their communication is poor but they did ship me the product so I changed my rating to "neutral."
|On Jun 1, 2010, DonFromNJ Secaucus, NJ wrote:
I ordered three each of two varieties of pepper plants in mid-May 2010. It was planting season. The plants were ordered from the current catalog and I would have expected immediate fulfillment. I heard nothing from the company. One week later I emailed the company's shipping department regarding the order, asking for a refund if immediate shipment was not possible. I had no response from this email. One week later I initiated a dispute through PayPal, requesting a full refund. A few days later I received a message from PayPal acknowledging a resolution and a refund of my payment. I never directly heard from Rich from the time that the order was placed until the refund was made.
|On May 13, 2009, wulfpak Nebraska City, NE wrote:
I placed an order on April 17, 2009 for several varieties of tomatoes and later (after a couple tries) added a pepper plant to the order. I was charged immediately. Haven't heard anything from them in terms of shipping even after sending them an email a week ago. I sent them another message today asking again. After reading these reviews, I changed my mind and requested cancellation via email. I even tried calling, but the number isn't working. Their customer service is non-existent.
On May 17th, 2009, wulfpak changed the rating from negative to neutral and added the following:
Within a couple days of requesting cancellation and a refund, my account was credited. While I appreciated that, there was still no correspondence from the company whatsovever. I changed my rating to neutral.
|On Nov 2, 2007, CaptCottrellWPD Winchester, IN wrote:
|On Aug 13, 2007, cabrlamo Alexandria, IN (Zone 5a) wrote:
In the spring of 2005 I decided to purchase seeds from this company to attempt some landscaping at our new home. I wish I had seen this profile about Rich Farm Garden. I was excited that it was a local company. (less than an hour drive away) Even though I live in Indiana, the same state in which this company is located, it took over 5 weeks to receive the seeds I ordered. After numerous phone calls and emails, I did finally receive seed. A few were what I had ordered and the rest were substitutes, even though I had expressly stated that I did not want substitutes. Would I order from them again? Absolutely not. I just ordered seed from two other companies and received them within a week and they were both located out west, not even in the same state of Indiana. If you plan to order from them, then at least expect some delay and make sure you give yourself enough time for growing before transplanting.
|On May 26, 2007, bibbykitty San Antonio, TX (Zone 8b) wrote:
I ordered in Dec, 2006.... I received the seeds today, May 26, 2007. They were supposed to arrive in February....... I would order from them again because they have seeds I can't find elsewhere, and they did send my order. Just later than I wanted it.
|On Dec 13, 2004, bears15 Platte Center, NE (Zone 5b) wrote:
Havent recieved the seeds yet, but the shipping prices were enough to keep me away from now on.