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Comments regarding African Violets by Florals of Fredericks

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You are viewing only negative comments

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12 positives
No neutrals
3 negatives

Comments:

RatingAuthorContent
Negative issac
(3 reviews)
On Dec 11, 2002, issac wrote:

Yes indeed, their cataloge is beguiling with the vast variety and selection of African Violets that are offered by this firm. There is also a list of satisfied customers as well(!). This violet vendor clearly states a six week delivery period.My advice: proceed with EXTREME caution!
My first small order with this vendor took over ten months before my order was delivered. I repeatedly called to find out what was happening with my order. I was given every excuse possible,which I believed, untill the excuses started conflicting with one another. I finally received the order; the packing was lacking and the plants were not at all up to the standards of any of the seven other mail order African Violet vendors that I have previously dealt with.There were many broken leaves on the very small plantlets.
Well, like a trusting fool I again ordered from this firm thinking that what had happened before was just bad timeing. That has been nearly a year ago, and still no order! Same excuses this time around! No one in the two african violet groups that I belong to will order from this firm; they all have had the same experience!
An african violet leaf takes about eight weeks to produce a marketable plant.A chimera,about twelve.I feel that if there is to be some sort of hold up like this, customers should be notified.I am surprised that this firm is still in buisness.I hope this company makes some real changes, as it stands, they have a well earned BAD reputation!

Negative dorothycusce
(1 review)
On Jul 1, 2002, dorothycusce wrote:

Back in May of this year, I ordered three plants from this firm. I should have known better, because I had a bad experience with them many years ago. I thought that if they were still in business, they must have improved. I sent for three plants, 2 chimeras, and one with a well variegated leaf, their choice. I received the plants yesterday, nearly four months after I placed my order. I have never gotten such a bad lot of plants mail order or otherwise. When I inquired about a month ago as to what was holding up my plants, I was told that they were waiting for one chimera, Mauna Loa, to bloom so that they would be sure it would come true to type. I accepted the excuse, but sent another E mail 3 weeks later, as they told me my waiting time was 2 weeks, more or less. This was answered by a phone call, telling me that my plants were being shipped. I got them yesterday, but what a mess. Due to careless packing, one plant had lost about half of its leaves, and none of them were even in bud. As a matter of fact, the Chimera, Concord was little more than a rooted cutting. The others were also quite small, and I don't feel I got my money's worth, even if they did put in another small plant. Little more to be said, except that it comes as no surprise that I will never order from them again. It seems, that like the leopard, this firm never changed its spots.

Negative tmcpa
(1 review)
On Apr 1, 2002, tmcpa wrote:

I have sent two orders and twice contacted this company and have never received my orders. The first order will be one year old in May of 2002; the second order was in July 2001. What is this company's problem?


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