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Negative jolen1
(1 review)
On Mar 19, 2014, jolen1 KUNKLETOWN, PA wrote:

First, let me say that I love Mother Earth News magazine! So much so that I bought all of the CDs they offered of their archived magazine issues several years ago.

I recently tried to use the CDs to look up a topic I was interested in and found that all 4 of the CDs no longer work!!

I wrote to customer service and they told me that Java version 7 or above, and/or Windows 8 effectively prevents the CDs from working. I complained and they offered me the 'opportunity' to re-purchase the complete set for 50.00!!!!

When I complained that these are just simple, searchable databases and access to this data should not become obsolete just because universal programming software has upgraded, they offered me another opportunity to buy the set for 15.00.

This is built-in obolesence - old data should be accessible by new programming otherwise every archived piece of information at every company and in every home would be worthless. In my opinion, these discs were specifically designed to fail in order to force re-purchase.

I believe that a free replacement or some sort of software bridge should be offered to keep the purchase of the original set of CDs viable. Outrageous and unconscionable behavior on the part of a company I used to admire. Beware buying these CDs because they will probably become obsolete the next time Java or Windows is updated! Ogden should be ashamed!


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