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Comments regarding Merrifield Garden Center

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12 positives
2 neutrals
6 negatives

Comments:

RatingAuthorContent
Positive elizabethnorman
(1 review)
On Jan 21, 2014, elizabethnorman Warrenton, VA wrote:

I am a landscape designer and have been shopping at MFGC since 1995.

Their prices are higher because of the quality of the plants. They buy their plants from reputable growers for a discerning clientele. I do not use another retail nursery in the Metro-DC area.

Their delivery service is great.

The staff is knowledgable. Plant death is negligible. I am a professional, and if a plant dies I can tell you that I am usually at fault. Management tends to be extremely knowledgable. If I am not at fault and a plant is not up to par, I tell them why, send it back, send a picture and the problem resolves.

I do not believe in blind trust. Of course you should be there to accept a delivery or be available during an installation.

I do not use their landscape services so I cannot comment on that.

Plant variety is terrific. If I need quantities then they can be special ordered. There are some rare plants.

You are not only paying for the plant, you are paying for the service, which is usually terrific. Not only that, the plants are very well cared for, watered, fertilized and groomed for sale.

There is no perfect nursery, but I really rely on these people. If we have problems, they get resolved.

After 20 years in the landscape business I have developed a trusted relationship with this company. There are cheaper plants out there. I don't want them. I have not found better service.


Positive LadyMLA
(1 review)
On May 6, 2010, LadyMLA Oakton, VA wrote:

I'm a Landscape Architect in N Virginia. I personally purchase the majority of my (non bulk/wholesale) products at Merrifield, and also recommend the nursery to my design clients - both DIY plant people, and those soliciting installation bids. The owners really care about customer happiness and DO honor written guarantees. The plant clinic can be a great resource for those who are pro-active in garden health/maintenance. Most sales staff very plant savvy, always pleasant. Yes, the prices are higher - but service quality and purchase guarantees are nirvana for me. If you can't 'get satisfaction', an owner WILL speak with you. This is the way to resolve any issues *if* it comes to that. It's a family-run, customer-caring nursery. The fact that it's a pretty place to wander about is a bonus.

Positive sjvmi87
(3 reviews)
On May 18, 2008, sjvmi87 Centreville, VA wrote:

I have shopped at Merrifield for about 10 years now and have been happy with their products and service every time. Yes, they are a bit pricier than their competitors but the difference is more than worth it if you consider the trove of information they provide, the helpfulness of the staff and the honesty of the business. I have had two issues with dead/unhealthy plants and they replaced them free of charge each time- even after pointing out what I did wrong with pne of the original plants. In other words, it was my fault it died but they said if the plant was healthy to begin with then it would have been okay. I will continue to go to them first when I need a plant, tree, bush whatever. The extra cost is worth it.

Positive butthole
(1 review)
On Oct 7, 2007, butthole Leesburg, VA wrote:

Best plants in town, wish they weren't as expensive but I can find what I want. Good quality, helpful staff, popcorn to munch on when hungry. Good seminiars. Purchased a groupings of hen's and chicks, diffeent names and very happy with the. Etc Etc,
Thanks, Linda hall

Positive natlaw01
(5 reviews)
On May 31, 2007, natlaw01 Vienna, VA wrote:

I have purchased several items from Merrifield over the past 10 years (Row House in DC and now house in Vienna).

The prices are a bit higher...definitely ... which is why I buy only what I can't find elsewhere (or for convenience). Most of all, I love to go because of the helpful staff. I went yesterday after having to buy to replace items from an order that did not arrive and it was great to talk with someone about the different options of heuchera that I had not considered as well as some other ideas. I had called earlier in the day to request some things to be put aside and it was nice to arrive ... see everything I wanted to the side and I appreciated the fact that what was picked out was the healthiest and most mature of the bunch. Also...I don't recall anything that I have bought from Merrifield not growing or thriving. Everything has been very healthy.

I may not go here all the time...but when I need ideas and friendly staff and to browse...I would pick Merrifield each time.

Positive sdagutis
(1 review)
On Apr 28, 2007, sdagutis Oakton, VA (Zone 7a) wrote:

After we completed renovated our house in Fairfax City, we called Merrifield Garden Center for landscaping advice, which as I recall cost nothing. We went ahead with the project which included a new driveway, entry, and an accent fence. We were completely delighted with the result. After we moved to Oakton, we continued to work with the same designer. We're busy reclaiming the woods from non-native invasives and turning it into a woodland wonderland. It's been a great experience all around.

Positive gardenlover35
(1 review)
On Feb 12, 2007, gardenlover35 Kissimmee, FL wrote:

I’ve purchased pesticides and herbicides from merrifieldgardencenter.com and I can say that their customer service has been nothing but superb. The few times I’ve had weed and insect crisis and ask their customer services representatives for help, they quickly transferred me to a so call “plant clinic” where a highly knowledgeable representative helped me, and recommended some great products. Best of all they offer great products like Bonide!!!!!!!! Five Stars for Customer Service.

Positive Brent_In_NoVa
(1 review)
On Nov 20, 2006, Brent_In_NoVa Sterling, VA (Zone 6b) wrote:

This is a primo garden center and generally regarded as one of the best in the area. They are hard to beat when it comes to selection, knowledge and plant quality. You could easily spend two hours browsing their selection. They even have some wonderful display gardens at the Fair Oaks location (the only one of the two that I have visited). The biggest drawback for MGC is the price. Many of their items are priced significantly higher than other area garden centers.

Positive ddenic
(1 review)
On Mar 28, 2006, ddenic Ashburn, VA (Zone 7a) wrote:

They have a great selection of plants and, when not busy, have some of the most helpful and knowlegeable sales staff I've seen at a nursery. I love browsing their plants.

At times they deserve a negative rating for their prices. I was charged $52 for a flat of impatients a few years ago. When I returned them before getting them to my car, even the check-out person was floored by the price. I still support Merrifield as I hope those higher prices are used to retain their above average employees.

Positive Farmerdill
(23 reviews)
On Mar 10, 2005, Farmerdill Augusta, GA (Zone 8a) wrote:

I stumbled across Merrifield Garden Center while searching for seed for Stone Mountain watermelon and discovered that they are a dealer for one of my old time favorite seed companies, Wetzels,. Thanks to the them I now have seeds for the Stone Mountain and the Blood Turnip beet. Great service, generous packets, good prices and a good selection of childhood favorites.

Positive earlax
(1 review)
On Dec 15, 2004, earlax Falls Church, VA wrote:

I have bought many things from MGC in the last four years, shopped at both locations, bought both plants and accessories, and even returned stuff. They have been nothing but friendly and helpful every time. The staff is very knowledgeable and the stock is consistently interesting and healthy. They do a good job of stocking primarily things that will do well locally. I have not made use of their landscape services (my neighbors might think I need to), but I have seen their work and it is very good. I haven't seen them plant things that will likely die so they can make money off replacing the plants. I am very lucky to live around the corner!

Positive bbyangela
(1 review)
On Sep 3, 2003, bbyangela wrote:

We thought our new home was beautiful to begin with. But now that we have added the finishing touch of a Merrifield Garden Center landscape and dramatic waterfall, it is a dream come true!


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