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|On Dec 7, 2020, HNemerov Bastrop, TX wrote:
I am a Certified Texas Master Gardener specializing in propagation, our Association's newsletter editor, and contribute research articles, too. I am cognizant that the majority of reviews are negative, which is why I was concerned about ordering from Park Seed. I was pleasantly surprised. Their seed packaging is among the best I've experienced. Their ordering and shipping processes were clear and transparent. Seeds arrived promptly. I sent two inquiries on how to best start seed and grow plants from their Echinacea 'Cheyenne Spirit' seed offering. I got helpful, concise responses from a knowledgeable horticulturist. In my experience, their sales and customer service are well above average, and I would order from Park Seed again.
|On Jul 30, 2020, vankavel Indianapolis, IN wrote:
Posted on July 6, 2020, updated July 30, 2020
On July 30th, 2020, vankavel changed the rating from negative to positive and added the following:
The company representative responded to my post and asked me to contact her directly. When I did, she quickly replied and offered me a full refund. I am completely satisfied and look forward to ordering again. I have found some items from Park Seed that I hadn't seen elsewhere.
On Jul 30, 2020, Park Seed Company (aka Park's Gardens) responded with:
"On Jul 10, 2020 9:40 AM, Park Seed Company (aka Park\'s Gardens) responded with:
First and foremost, I would like to apologize for your negative experience with our company. We are committed to working closely with our customers to resolve any service issues and will continue to focus our efforts on creating a positive experience. During this Pandemic we are working with a reduced staff and are receiving an astronomical amount emails daily, which is causing our response time to be much longer than desired. If you will email me directly with your order information and I will be more than happy to look into a resolution for you. Please reference this post.
|On May 14, 2020, Hawkster61 Rowley, MA wrote:
I have ordered seeds from many vendors over the years and my experience with Parks seeds has always been good. The seed packaging in foil makes it easy to keep the seeds in once opened and the germination rated are always top notch. One example is the coneflowers I purchased where I had 100% germination which is very unusual for those plants in my experience. I will continue to use parks for my hard to find/germinate seeds!
|On May 11, 2020, DrTW Conroe, TX wrote:
I have ordered from Park for year. Most recent order was in March 2020. Slightly slower than i liked; however, they did indicate they were behind on shipping on their website. Order was shipped piecemeal which was better than waiting two extra weeks for all items. This season I have had reasonable germination rates with their seeds.
On May 11, 2020, Park Seed Company (aka Park's Gardens) responded with:
"On May 12, 2020 10:55 AM, Park Seed Company (aka Park\'s Gardens) responded with:
We appreciate you taking the time to post on Dave’s Garden about how pleased you are with your order/product. Thank you! Your opinion is valued and we, of course, welcome feedback. It's customers like you who act as a reminder of why we do what we do and the importance of supplying only top quality products as well as to offer the best service possible. Again, thank you for sharing your thoughts!
|On Mar 2, 2019, Hermanson Rapid City, SD (Zone 5a) wrote:
I have been gardening since 1968 and always found Park Seed to be a reliable company with great prices. Last Spring I ordered 3 bottles of Algoflash from Park Seed because they had the lowest price. When they arrived, one of the bottles had a broken seal and had leaked all over the others, even though they had been taped shut before being shipped. I was was more than disappointed.
|On Jun 30, 2017, faerygardener Murphys, CA (Zone 7a) wrote:
Posted on February 12, 2008, updated June 30, 2017
On June 30th, 2017, faerygardener added the following:
Popping in to say it's June and I have plants from every packet of seed I'd ordered from Parks this past winter - germination was good. I even went ahead and ordered some additional packets of seed for my fall planting/2018 season. Happy camper here.
|On Jun 16, 2017, davepustek Whiting, IN wrote:
Posted on May 26, 2017, updated June 16, 2017 "On May 26, 2017 2:32 PM, Park Seed Company (aka Park's Gardens) responded with: Dear David,
"On May 26, 2017 2:32 PM, Park Seed Company (aka Park's Gardens) responded with:
|On Apr 18, 2017, friedaflute Bellevue, WA wrote:
My overall interaction with Park Seed is positive. A general note is: plants shipped directly from them are in better shape. I live in Zone 8, Greater Seattle area.
|On Jan 17, 2017, Rustyfork Glenmont, NY wrote:
I'm a bit flummoxed by all the negative reviews I've been reading about this company. So much so, that while I hate signing up for anything, I had to sign up here to post a review.
|On May 5, 2016, kawand33 Lansing, MI (Zone 5a) wrote:
I have ordered several seed packets from this company both last year and this year and was very satisfied with everything I received. They are one of my go-to companies for flower seeds, and I would recommend them to other gardeners.
|On May 4, 2016, DonnaMack Elgin, IL (Zone 5a) wrote:
Posted on March 31, 2016, updated May 4, 2016
On October 17th, 2015, DonnaMack added the following:
After having numerous positive results for Park Seed year after year (I grew several tender perennials for clients this past year, to great praise, and for myself year after year) I thought I was taking a crazy chance by ordering a containerized Zephirine Drouhin rose because the price was more than reasonable and shipping was free. I assumed that it was coming in spring but it arrived TODAY! e are going through a frost spell but temps will be going up to the 70's, and my only dilemma is whether to keep it in a container in my garage or plant it with extreme protection, because it is GORGEOUS! I have a two year old Kathleen Harrop and want it to have company. While I question the wisdom of shipping it to me now, I cannot question the large size of this beautiful containerized, disease free rose!
On October 19th, 2015, DonnaMack added the following:
I am happy to say that I contacted you by email last Friday and received a detailed written response the following business day (yesterday) from Steve, who not only gave me excellent advice on how to plant the rose but reminded me that I have a guarantee of replacement or refund through June 30 of next year. I am very pleased with my interaction with your company, and plan to do exactly as Steve advised.
On March 30th, 2016, DonnaMack changed the rating from positive to negative and added the following:
Well, I am afraid I spoke too soon.
My Zephinrine Drouhin rose that was shipped, as I feared, at the wrong time for my zone died. I followed the instructions that the company (Steve, the horticulturalist) gave me, and followed them to the letter. But I was also assured that the rose was guaranteed through June of 2016.
I emailed Steve, using the "reply to" address that he gave me. I did this on the 26th, receiving no response, repeated it on the 29th. I have received neither response nor acknowledgment. Worse, when I tried to email Angela, whose email is listed above, the email address appeared to go nowhere.
It was a nice specimen, but I never plant roses in zone 5a in October. And now the lack of responsiveness is very disappointing, given that I have only reached the end of March.
All of my other roses are doing very well.
It seems a shame.
On March 31st, 2016, DonnaMack changed the rating from negative to neutral and added the following:
I would like to change my rating of this company, pending the ultimate resolution. Apparently Steve was out of town for several days, and was unable to respond, but Angela stepped up, and we just had a nice discussion. While Park does not have my rose this year, their sister company Jackson and Perkins does. She offered me either a large bareroot or a smaller containerized rose (not to have a choice!). She then credited my order back and used it to create an order at Jackson and Perkins. I thought this an incredibly good resolution (and Angela is a very nice person) and will update this entry once the rose is received.
On May 4th, 2016, DonnaMack changed the rating from neutral to positive and added the following:
I received the most beautiful replacement for my Zephirine Drouhin. I chose, as I noted above what Angela referred to as a smaller containerized rose (I meant to write that it was NICE to have a choice) but if this is smaller, what is large? I thought it quite large, and it is nicely branched and already leafed out. It was easy to plant, and now is on my south parkway. I also received ample notice of its impending arrival.
Thank you Angela and Steve. You kept your promises. Making a mistake - we all do it. Making up with it so delightfully - that's hard to do. And it was done here.
On May 4, 2016, Park Seed Company (aka Park's Gardens) responded with:
"On Oct 17, 2015 3:05 PM, Park Seed Company (aka Park's Gardens) responded with:
I am sorry I am unable to contact you directly, I do not have any of your information. If your order was placed within the last few weeks, we are currently in our Fall season and this is why our order shipped now. We are happy to know your rose arrive in good condition and you are pleased with the quality. Please feel free to call us for advise for the expected frost spell and planting your rose.
On Oct 20, 2015 8:01 AM, Park Seed Company (aka Park's Gardens) added:
I am so glad that Steve our Horticulturist was able to give you some good advise. Please let us know if you need any further assistance.
On Mar 30, 2016 3:32 PM, Park Seed Company (aka Park's Gardens) added:
|On Apr 25, 2016, scarby Grovertown, IN wrote:
Ordered four honeyberry plants from them in early spring. It had been a few weeks so I emailed them asking the status. Had a reply back the next day saying my area wasn't ready and it would ship soon. No problem. Plants arrived in great shape about a 1-2 weeks later. Plants were actually bigger than I expected and were packaged well. Prices were great and bought them when they had free shipping sale.
|On Apr 20, 2016, iloveplants4 El Dorado, AR wrote:
Posted on April 11, 2016, updated April 20, 2016
On March 30th, 2016, iloveplants4 changed the rating from negative to neutral and added the following:
Hello Plant Loving Friends,
I spoke with Angela Davenport at Park Seed and she was really wonderful. I received a message from her and she wanted to know what transpired. I told her that it was a "lost cause" and she informed me that nothing is a lost cause. I received a credit for the Fire and Ice Hydrangea, as well as the Empress Wu Hosta. I am anxiously waiting for my replacements to arrive and then I will let you know how the plants look. If the plants look great, I will change my experience to positive. I will receive a hydrangea (different variety). Hopefully, it is a thumbs up!
On April 6th, 2016, iloveplants4 changed the rating from neutral to positive and added the following:
I changed my rating to positive because Angela Davenport issued a credit and that was nice of her. I ordered another hydrangea and it arrived today. I was pleasantly surprised when I opened the shipping box. The plant looks healthy and I could tell that it was watered before it left the nursery. The horticulturalist is very professional and nice! I will continue to order the company and their affiliates.
On April 11th, 2016, iloveplants4 changed the rating from positive to neutral and added the following:
On April 20th, 2016, iloveplants4 changed the rating from neutral to positive and added the following:
I spoke with Christy and she is a really polite manager. Christy resolved my issues and her customer service skills are simply wonderful. I will continue to shop at Park Seed!
On Apr 20, 2016, Park Seed Company (aka Park's Gardens) responded with:
"On Mar 29, 2016 2:00 PM, Park Seed Company (aka Park's Gardens) responded with:
I am sorry to hear you are dissatisfied with our service. I would like to help with your situation. Would you please provide me with your name, address, order # , and I will gladly work with you toward some sort of resolution in this situation.
On Apr 11, 2016 3:24 PM, Park Seed Company (aka Park's Gardens) added:
On Apr 20, 2016 11:30 AM, Park Seed Company (aka Park's Gardens) added:
|On Mar 14, 2016, airago Kamloops,
I have ordered seeds from this company for several years and have always been very happy with both the seeds and the company service. They have new varieties of plant seeds earlier than most other sources and the prices are very competitive.
|On Jun 10, 2015, mikeandflee Saginaw, MI wrote:
I've ordered seed in the past and had great luck with it. This year was no different, plants are growing and I am one happy gardener. This was the first year I order a plant, missed that it was a bare root plant, planted it and it's growing now too. Very happy!
On Jun 10, 2015, Park Seed Company (aka Park's Gardens) responded with:
"On Aug 6, 2015 12:37 PM, Park Seed Company (aka Park's Gardens) responded with:
We appreciate you taking the time to let us know how pleased you are with your product. Thank you! Your opinion is valued and we, of course, welcome feedback. It's customers like you who act as a reminder of why we do what we do and the importance of supplying only top quality products as well as to offer the best service possible. Again, thank you for sharing your thoughts!
|On May 8, 2015, dlh488s Springfield, MO wrote:
Posted on May 8, 2015, updated May 8, 2015
On May 8th, 2015, dlh488s changed the rating from negative to positive and added the following:
Angela, just emailed me again stating my order will be shipped on Monday overnight UPS. So Tuesday I can complete my garden additions for this year. As I replied to her this company should put her in charge. They have excellent products just overwhelmed employees with no follow through. Changed my rating to positive for Angela and their products.
On May 8, 2015, Park Seed Company (aka Park's Gardens) responded with:
"On May 8, 2015 3:34 PM, Park Seed Company (aka Park's Gardens) responded with:
I am so sorry for the delay in the shipment of your order. I do want to inform you that I have made arrangements with shipping to have your order shipped out Monday morning via Overnight UPS delivery due to the delay you have experienced. I also want to make you aware that The King Fern you had on order is not available due to a quality issue and was canceled. I will be emailing you with an offer. Again please accept our apology,
|On Mar 20, 2015, LucasCatChow Tulsa, OK wrote:
This is more a report about customer service then product quality. I ordered a Garden Sieve and received another product in error. I called Customer Service and she promptly took down the information, shipped me the correct item, telling me to just keep the wrong item rather then shipping it back to them. Now that's good honest customer service. It's what I would expect from a reputable company.
|On Mar 5, 2015, Lhundrup Denver, CO (Zone 5a) wrote:
I ordered a few seed packets from these guys, and received the seeds in a respectable time (holiday weekend). So far everything has sprouted nicely and are creating leaves, except for the hardy cactus blend. I've never had much luck with germinating cacti; and it has only been ~2 weeks so far, but I figured I might get lucky with at least one early-ish sprouting cactus. Everything else; however, is going about as expected with 60-90% germination rates.
|On Mar 3, 2015, 8209 Louisville, KY (Zone 6b) wrote:
Posted on February 27, 2015, updated March 3, 2015
On March 3rd, 2015, 8209 changed the rating from negative to positive and added the following:
I want to change my rating from negative to positive. I received an email from Angela of customer service and we worked out a positive solution. Thanks Angela for restoring my faith in your company. I have been a member for many years. Thanks again.
On Mar 3, 2015, Park Seed Company (aka Park's Gardens) responded with:
"On Mar 3, 2015 10:53 AM, Park Seed Company (aka Park's Gardens) responded with:
We sorry to hear you are dissatisfied with our service. We would like to hear about your situation. Would you please provide us with your name, address, order # , and phone number and we will gladly work with you toward some sort of resolution in this situation.
|On Feb 13, 2015, jimbarg Blairstown, NJ wrote:
Posted on March 21, 2013, updated February 13, 2015
On March 20th, 2013, jimbarg added the following:
Again, here in 2013, and I have NO complaints about Park Seed. I placed a large order and it was shipped, complete, in a reasonable amount of time, Much of the "early indoors" starts are doing great. Excellent germination. I have no complaints with Park at all.
On February 13th, 2015, jimbarg added the following:
Once again, Park came through for me...I placed an order on Sunday night and received the ENTIRE order, with no backorders, on Thursday. Park is really getting its shipping house in order. Their prices are reasonable for most seed items, too (unlike a few other big names!). And, they offered free shipping on my $75 order and a 20% discount to boot! I will continue to use Park for all the seed varieties I need which they carry (and their selection is HUGE). I still don't see why there are so many negatives posted for Park...they have been nothing but good, reliable, and of highest quality for many many years with me.
|On Dec 2, 2014, upstairsnun Otego, NY wrote:
Since they cater to Southern growers and I garden in Zone 4, I usually order just specialty seeds from Park: fun things I can't find elsewhere. I have followed them for years, watching the Park family squabble over their inheritance, not caring that their business was the livelihood for hundreds, if not thousands of families. Where others have turned their companies over to the employees, giving them a stake in their workplace and thus a reason to care (think King Arthur Flour; Johnnies Selected Seeds), they preferred to run their company into the ground, not even updating an antiquated and less than "transparent" bookkeeping system.
|On Oct 7, 2014, orangepassion Springfield, MO (Zone 6b) wrote:
I placed an online order with Park Seed this spring (2014) - my first time ordering from this company and I was very pleased with their packaging, fast shipping and seed quality. Excellent germination on all seeds and prolific producers in the garden. Later, I received an email promotion "Free shipping on all seeds, 1 day only, no minimum order required," so I ordered several more packages of seeds I'd been wanting to grow. They arrived in 3 days and again, I got excellent germination from all of the seed except for one variety which was a cool weather vegetable I didn't expect to grow with summer coming on. I replanted those seeds in late August when the temperatures started cooling down and they're producing a nice harvest now in October.
|On Oct 6, 2014, alejandra86 Austin, TX wrote:
My mother purchased some Jersey asparagus roots for me from Park Seeds and I have been very happy with them. They arrived fresh and are doing well in my garden to date. Looking forward to spring next year!
|On Aug 30, 2014, johnforsman Minneapolis, MN wrote:
I am surprised to read the number of negative comments. I purchase seeds from a lot of companies, and I have purchased from Parks for over 30 years without EVER having a problem. Same goes for Wayside. I also have positive experiences with Johnny's, Territorial, Burpee, Jung, Sheepers, Thompson and Morgan, and Totally Tomatoes.
On Aug 30, 2014, Park Seed Company (aka Park's Gardens) responded with:
"On Sep 29, 2014 10:12 AM, Park Seed Company (aka Park's Gardens) responded with:
We appreciate you taking the time to let us know how pleased you are with your orders and services received. Thank you! Your opinion is valued and we, of course, welcome feedback. It's customers like you who act as a reminder of why we do what we do and the importance of supplying only top quality products as well as to offer the best service possible. Again, thank you for sharing your thoughts!
|On Apr 27, 2014, brandykins09 Knoxville, TN wrote:
I'm not surprised with all the negative reviews, if I had wrote a review back in January/February it would have been neutral. But just recently, I placed an order for 3 quart sized plants on April 14th, they shipped on April 19th and I received them on April 21st. They were still alive and thriving and I planted them and they seem to be doing well. They arrived in a box surrounded in styrofoam peanuts. And I only took a chance ordering here because I hadn't found those particular plants elsewhere.
|On Feb 12, 2014, MaryArneson Minneapolis, MN (Zone 4b) wrote:
I've ordered from Park three or four times in late 2013 to 2014 and have gotten my products promptly, well-packed, and with no problems. This has included seeds and the Bio-Domes and their sponges. I haven't ordered any live plants (and probably won't, after reading the other comments). The seeds that I've started in the Bio-Domes have germinated very promptly. Based on other commenters' experiences, I'm a bit worried about how well they will transplant and whether the sponges will break down in the soil, but the initial results have looked good. Some fairly robust seedlings (Tithonia, Abutilon, and Asclepias) seem to be able to send roots down through the sponges and flourish.
|On May 10, 2013, art33 Florissant, MO wrote:
Yesterday evening I emailed this company asking about an order I had not yet received. First thing this morning I received a very polite and helpful response from a member of their customer contact team. She was very apologetic and explained that my plants were being shipped from their Michigan facility in a few days. She said that if the plants arrived too late for me, they would gladly issue a full refund for the items. With that kind of customer support, I'll certainly continue to order from Park Seed Company in the future.
|On Apr 8, 2013, M__M Camp Verde, AZ wrote:
I ordered geranium seeds from Parks. 100% germination in pots by a wood stove in January 2012. The Red is spectacular...vibrant...blooming by March 2012. It was cold at night after the fire went out but the little plants made it fine. The plants are compact and have bloomed continuously..I never thought I could grow geraniums but with these treated seeds..it is easier than tomatoes
|On Apr 6, 2013, Summerr Seattle, WA wrote:
Looks like I'm bucking the trend here, but I have had nothing but very positive results from Parks, and I have bought many plants from them over the past 3-4 years. I admit, I buy very few seeds; my patience isn't great. I do LOVE their SunPatiens, though! Every time I plant them I get loads of compliments and questions about finding impatiens that grow in the sun. They are expensive, probably too expensive, but they arrive very healthy and each plant is full and close to blooming. This year I added petunias, bacopa, & a few other items. They haven't arrived yet so I promise to update this if they arrive in anything other than stellar condition or if their customer service suddenly turns into a bunch of ogres.
|On Mar 21, 2013, Isvlives2 Huntersville, NC wrote:
I placed two seperate orders in early in March. One I cancelled and was handled well by customer service. The order status on their web page was helpful. The second order arrived in about three weeks. Both plants were packaged well and the plants looked healthy, watered, and undamaged. I would order again.
|On Mar 16, 2013, excellentjohn Binghamton, NY wrote:
Posted on April 27, 2012, updated March 16, 2013
On March 16th, 2013, excellentjohn changed the rating from negative to positive and added the following:
I swore I would never do business with this company again but they do offer some unique seeds that you can't find anywhere else. I broke down and gave them another try. I was surprised to receive my seed in a timely fashion. Everything was smooth. Not sure of the germination but I'm thinking they are trying to get there act together and I'm glad I gave them another chance. Thanks Park Seed. You have a lot of history out there. I hope you are turning the corner.
|On Feb 11, 2013, OHGardenGuy Loveland, OH wrote:
Posted on January 16, 2013, updated February 11, 2013
On April 25th, 2011, OHGardenGuy added the following:
Just an update on this year's seed starting activities. All seeds that I purchased from Park have been planted and nearly every single one has germinated (including the seed packets that had the "Packed for 2011" label covering the original label on the packet.
The pansies I already moved outdoors are blooming like crazy. Most of my other seedlings are growing so fast that I have to keep putting them under additional grow lights so they can keep growing with plenty of room. Some really exceptional ones: Sunny Lady and Cherry Blush Impatiens, Big Begonias (all types - huge plants right now), Wizard Mix and Watermelon Coleus, Arizona Sun Blanket Flowers and all the tomatoes and peppers that I have started (all ready to go out now, but I still have to wait a couple of weeks).
The only ones I didn't have much luck with were Delphiniums, but I never have any luck with them and thought I would give them one last chance.
In summary, I have had great luck with Park seeds both this year and last. Now I just need to get them into the garden - this rainy springs is maddening!
On May 6th, 2011, OHGardenGuy added the following:
One last comment on this year's purchase. The cucumber seeds I didn't receive were replaced with another variety at no cost (I was not charged for my original cucumber seed order either). The variety I ordered apparently had a crop failure hence the replacement. Not bad out of 37 seeds packets ordered. And I appreciated the free seeds.
On April 30th, 2012, OHGardenGuy added the following:
I have had nothing be excellent luck with Pard Seeds. I placed my 2012 order in late December (40 packets of flowers and veggies) and received my complete order in a couple of week. My experience with germination rates has been at least 98%.
I agree that I am not crazy about the way some packets have the current-year label placed over the previous year's "grown for" date. I still had the excellent germination rates, so I don't sweat that too much. My problem is that I tend to have too many plants to set out (and not enough room for them).
On January 16th, 2013, OHGardenGuy added the following:
I just received my seed order and seed starting materials for 2013 and as always, everything was received quickly and in order. I have always had great luck with germination rates and Park is my main seed source. Never had a bad experience yet.
On February 11th, 2013, OHGardenGuy added the following:
I must be ordering from a different Park Seed company as I have never had an issues with them. I always get my orders quickly and have always received email confirmations when they have shipped. I recently sowed the Park Whopper pansies I ordered and each and every seed germinated. I don't always have 100% germination rates, but it has always been darned close. I guess I should be thankful I haven't had any problems.
|On Jan 24, 2013, Buddy44 Eagle Rock, VA wrote:
Posted on May 4, 2004, updated January 24, 2013
On January 24th, 2013, Buddy44 added the following:
Easy ordering and quick shipping.
|On Jan 3, 2013, organic_tomato Tyrone, GA (Zone 7b) wrote:
Park's Seeds has been my staple for seed orders each year for many years now. Their seed packets almost always have almost 100% germination rate. They are one of the best seed sources for the latest AAS winners and new seed varieties.
|On Sep 22, 2012, Sos07 IJAMSVILLE, MD (Zone 7a) wrote:
Have been dealing with Park's for about 10yrs,no problem back then,no problem this past spring.I don't know what the other people had a problem with.I have never had a problem.
|On Sep 9, 2012, Sherilou Panhandle Gulf Coast, FL (Zone 8b) wrote:
I've ordered a lot of seeds from Parks and they've been great! Excellent germination rate and the shipping was fast. I love the descriptions written about each plant. They give a lot of detailed information about each variety they sell.
|On Aug 12, 2012, src84 Santa Maria, CA (Zone 9a) wrote:
this year was my first time starting seeds...parks is also the first catalog ive ever ordered out of..
|On Jun 15, 2012, isande Linden, VA wrote:
I have ordered seeds from Park Seed several times. The seeds have always arrived promptly and germinated without problems. I've never needed to contact customer service so I can't comment on that but their seeds, packaging and shipping time have been excellent in my experience.
|On May 29, 2012, denisemb Ocala, FL (Zone 9a) wrote:
Small order of 5 types seeds, but correct dating, seed count (if not a few more) and about 90% germination. Beginner's luck? Will order again.