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Comments regarding Cool Roses

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6 positives
1 neutral
2 negatives

Comments:

RatingAuthorContent
Neutral trulyro
(4 reviews)
On Jun 1, 2009, trulyro Auburndale, FL wrote:

I placed an online order in the beginning of March. I was trying to find a vendor who grew roses on Fortuniana stock, since I live in Florida, and their nursery kept popping up. After a week, I received a reply email back. I called them at their request and left my contact information but never received a call back. I also didn't receive an email confirming the order or when I would expect them to be shipped. Two weeks after that, I received a box from Cool Roses, with "Just Joey," "Sunsprite," and "Sheila's Perfume." I was very confused because I never received confirmation that the roses would be sent, nor did I receive a total for the order. Tucked in the box was an order slip stating that payment was due upon receipt. It was handwritten and I noticed that several other roses I had initially ordered were crossed off. My husband called them (I was at work at this time) and spoke to them. We ended up paying for the roses they sent, even though I had since ordered from a different vendor since I never heard back from them.
Regarding the status of the roses, Sheila's perfume is doing well. It has lots of new growth and is already in the ground. Just Joey has blackspot, which concerns me because none of my roses have blackspot. I have it set aside in my side patio, away from my other roses. Sunsprite looks just like it did when I first received it. It hasn't grown any nor does it show signs of growth but it is still green, so I am thankful for that.
I really can't make up my mind on how to rate Cool Roses, so I'm leaving a neutral rating, although I will say that I won't order roses from them again.


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