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Comments regarding Sunrise Seeds

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  Feedback History and Summary  
11 positives
4 neutrals
4 negatives

Comments:

RatingAuthorContent
Neutral mmaria
(4 reviews)
On May 2, 2011, mmaria Rockville, MD wrote:

Posted on January 17, 2011, updated May 2, 2011
Ordered mini gerbera seeds. Seeds arrived promptly. Each packet contained 5 seeds less than promised on the website. No response to email. Not a single seed sprouted. Mini gerbera seeds which I bought on ebay and planted 10 days later than Sunrise Seeds gerberas have already sprouted and are happily growing.


On May 2nd, 2011, mmaria changed the rating from negative to neutral and added the following:

Finally received a refund.
On May 2, 2011, Sunrise Seeds responded with:

"On Feb 5, 2011 4:23 PM, Sunrise Seeds responded with:

Have made several attempts to contact customer back. No reponse."


Neutral brianog
(4 reviews)
On Feb 7, 2011, brianog East Sandwich, MA wrote:

Posted on October 16, 2010, updated February 7, 2011
I ordered two packages of Xerophyllum asphodeloides, turkey's beard, from the companies' web site. A package labeled X. tenax, which is bear grass, arrived. From all the accounts for this plant, bear grass is more difficult to grow in the humid climate of the east coast where I had intended to grow out the seeds. Turkey's beard is also native to the Eastern US. Bear grass is a western US wildflower.

I sent Surise several e-mails and a letter asking if this was a labeling problem, i.e. the seeds were turkey's beard and were mislabeled as bear grass - or if the seeds were indeed X. tenax, bear grass. I just wanted to know! They never responded.

Xerophyllum asphodeloides, turkey's beard, is a rather unusual wildflower and was enthused to able to obtain seeds, but disappointed at the outcome from this company.


On February 7th, 2011, brianog changed the rating from negative to neutral and added the following:

It took forever, but they finally responded to my questions about Xerophyllum. In the, end they couldn't verify the species one way or the other, so they gave me a PayPay refund.
On Feb 7, 2011, Sunrise Seeds responded with:

"On Jan 18, 2011 11:31 AM, Sunrise Seeds responded with:

These 2 similar seeds were mixed up and I did respond to the customer explaining to him what he recieved. I also refund."


Neutral boston811
(1 review)
On Feb 7, 2011, boston811 Rockford, IL wrote:

A friend tried to contact them via email, no response. I just tried to call and apparently they don't have a business phone number. I have just sent an email through Dave's Garden and will post back what the results are.

I did order some tomato seeds and they arrived within a few days. There are a very generous amount of seeds in each little packet. Will post back later in summer when they are ready to pick.

Price of seeds and shipping cost is unbelievably low cost. That's a good thing.

Neutral dstartz
(9 reviews)
On Apr 26, 2005, dstartz Deep South Texas, TX (Zone 9a) wrote:

I ordered several varieties of seeds and received the wrong color of martagon seeds. It took multiple phone calls and emails over a period of many months to finally get the right seeds. When she finally got ready to send them she sent me an email telling me to pick another seed I would like so that she could send it as a way of saying 'Sorry'. But before I could get back to her with what I would like she emailed to say she had sent my martagon seeds.


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