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Comments regarding Klehm's Song Sparrow Perennial Farm

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112 positives
7 neutrals
6 negatives

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RatingAuthorContent
Positive vickydva
(1 review)
On May 1, 2005, vickydva wrote:

Just received my first order. I was overwhelmed by the quality of the plants and the shipping. The plants I ordered cost less than those I ordered in the fall from another vendor and the plants were at least 3-4 times the size of the ones I received in the fall. Beautiful, healthy mature plants ... what a delight. The plants I ordered are not available locally but do excellent here. They are a new variety and are superb. Thanks soooo much to Song Sparrow for offering TOP QUALITY new plants! Oh, did I mention I received the order so fast I couldn't believe it? What a pleasure to deal with this company. I just placed my second order ... if it is as good as the first I am a guaranteed repeat customer!

Positive 75751
(40 reviews)
On Apr 8, 2005, 75751 Fort Mill, SC (Zone 7b) wrote:

I just received my order of two Clematis'. WOW! The
plants are very healthy. The shipping was expensive but,
it was the best packaging I've ever seen for plants.
I am very pleased with Klehm's Spong Sparrow Perennial
Farm.

Positive janevx
(6 reviews)
On Mar 24, 2005, janevx Saint Paul, MN wrote:

This is my ABSOLUTE favorite company for ordering daylilies, hostas, peonies and tree peonies. Everything is always top quality and their customer service is great!

I've been ordering from them since before they moved from IL and became Songsparrow Farm. One year I ordered a tree peony after bloom time. I didn't discover that it was the wrong variety until it bloomed the next year- nearly a year later. They customer service rep was very nice. The variety that I had originally ordered was not available that year, but they replaced it with a similar, much more expensive variety.

Positive MaryCorbett
(15 reviews)
On Dec 25, 2004, MaryCorbett Niceville, FL (Zone 8b) wrote:

These are the NICEST people!! I placed my first order with them in late December for 2 peonies. They arrived carefully packed and right on time. They sent plants that were large and healthy. Due to rough handling in transit and through no fault of their own, one of the plants (the most expensive one, naturally) had all three of its large 'eyes' completely broken off, leaving only one small eye. I called and asked what to do, would the plant produce more eyes or would this amount of damage even kill the division....they said they would ship another immediately. I offered to send the damaged peony back to them, but they said no, that would not be necessary. True to their word, a few days later I received another plant. I only wish all the companies I have ordered from were as customer-oriented as this one! I will definitely order from them again.

Positive Kelly_M
(4 reviews)
On Jun 5, 2004, Kelly_M Fredericton,
Canada wrote:

I ordered a large number of peonies (23) last fall. The roots were very large, healthy and well packed. Only one plant failed to survive the unusually harsh winter (very cold in Jan with no snow cover). All, or almost all, the herbaceous plants are budding now, in the first spring after planting. Canada customs clearance and shipping was handled very efficiently by Yusen Air and Sea. The brokerage service itself was very reasonably priced -- Cdn$50 for handling everything -- but be aware that various other charges -- handling, terminal charge, Cdn phytosanitary (in addition to US which is charged by SongSparrow), Cdn shipping, and of course GST -- add significantly to the cost. In my case the additional cost was Cdn$325 on top of a Cdn$950 order.

Positive magnolialover
(14 reviews)
On Jun 2, 2004, magnolialover Southern, WI (Zone 5a) wrote:

My first experience with Song Sparrow was this Spring. When I received their lovely catalog by mail, I was astonished by the beautiful photos inside. Never had I seen such selection of magnolia trees, peonies and other hard to find newer plant selections.
After assessing their expensive shipping options, I gave in and ordered anyway.....
A week later came the order, exquisitely packed and the two magnolias, about 2 feet tall, were leafed out and everything. Completely healthy plants arrived with proper planting instuctions, each in their own 1gallon pot. These plants were not root bound either.
The care they took in packaging made the $21 shipping worth it... I only wish I had ordered one more thing, as it wouldn't have cost any more to ship that in addition.
In summary, this is a MUST HAVE catalog for the new or experinced gardener. The selections are second to none and the quality excellent. The quality of this catalog is the best I have seen anywhere, brilliant photos and many exclusives.

Positive moyesii
(14 reviews)
On May 24, 2004, moyesii Long Island, NY (Zone 6b) wrote:

I ordered some peonies (bare root) and hibiscus syriacus (potted) from Song Sparrow Farm last fall. The bareroot peonies were the largest and plumpest I have ever received. This spring I was very pleasantly surprised to see the plants were already making flower buds. Today, one of the peonies bloomed, and I can't believe how incredibly gorgeous the flowers are! Peonies are supposed to get better with every year, but I am so thrilled with the way these plants are performing in just their first year. The hibiscus are doing very well also, leafing out very vigorously. I can't wait to place another order.

Positive ealbr
(6 reviews)
On May 13, 2004, ealbr Racine, WI wrote:

I have ordered from this company for several years. I recently received this year's rather large order and it was wonderful. The shrubs were good sized for mail order and very healthy (one was in full bloom and continues to bloom beautifully in my garden). The plants were very large, very healthy and ready for the garden. The packing is the best I found and the plants always arrive in great condition. The order included a bonus daylily plant with four huge fans. I was definately happy with my order. Also, I've heard Mr. Klehm speak and find him to be a knowledgeable and interesting speaker. I know that he is very generous in donating plants and/or gift certificates to garden groups like the Master Gardeners - that often isn't the case with other successful nurseries in our area. All in all, I would highly recommend Song Sparrow Nursery.

Positive dpf58
(7 reviews)
On Dec 23, 2003, dpf58 wrote:

This is a follow up to my neutral entry of last spring (under mainegardener - user name seems to have changed but not by me...). I did eventually receive all the back ordered plants, the last arrived by mid September in time for fall planting even here in Zone 5. I received a replacement for the DOA cotinus. I would really like to compliment this company on their communication with customers - I was kept informed of the status of back ordered items via email several times over the summer and was notified of shipping dates in plenty of time to change them had I needed to.
At last after being disappointed by several companies over the past three years I received a (backordered) daphne Briggs Moonlight - healthy and of good size as were the other plants. Excellent company and while shipping may seem expensive No One does a better job of packing.

Positive miss_amy
(20 reviews)
On Nov 30, 2003, miss_amy Stamford, CT wrote:

Tree peonies were small but healthy. Herbaceous peonies were good sized and a bonus was included free! Nice packing but should be for $23 charge. Overall, I'd recommend (we'll see how they do in the spring).

Positive captainbartelt
(4 reviews)
On Sep 18, 2003, captainbartelt Sheboygan, WI wrote:

Just received 2 clemitas and 4 peonies, they were expertly wrapped and shiped on a scale of 1 to 10 I would have to give them a 10.


On May 31st, 2005, captainbartelt added the following:

We toured the song sparrow nursery wit a master gardener association and purchased a tree peonie which bloomed off color. I e-mailed them and within 24 hours recieved areply that they were replacing it. We are more than happy and look foreward to doing business with them again.
Positive purpleice
(22 reviews)
On Sep 4, 2003, purpleice Bridgman, MI (Zone 5a) wrote:

I ordered 4 plants from this nursery and was completely thrilled with my order! While the shipping may be expensive it is well worth it. The plants are huge and healthy and wonderful. It is nice to plant something and be able to see it without the aid of a magnifying glass. This company is my new favorite place to order plants. They are a terrific company.

Positive Coni
(14 reviews)
On Aug 29, 2003, Coni Milford, MI wrote:

There is not much more to add than what was already stated. I was impressed by the root structure of my acer. palm (strong roots not bound) and that they provided a dowel for securing the plant for the first year. Beautiful product, excellent packaging (expensive shipping) and arrival in great condition.
If you are looking for a plant product that is unique and will survive the first year, this is the place to go.

Positive Meelickmusic
(4 reviews)
On Aug 18, 2003, Meelickmusic wrote:

I have ordered from this company many times and have always been delighted with their products. Big plants in excellent condition, excellent packaging and great service.

Positive Mary_Fair
(7 reviews)
On Aug 14, 2003, Mary_Fair wrote:

I love to write nice things about a company and am happy to say my experience with Klehm's has been wonderful. I was thrown into a state of shock at the shipping charges but when the plants arrived, I understood. The plants were larger than any I have received from other companies, and I had to wonder why all companies don't pack their plants the same way. Each plant was in an individual box and all I had to do was to straighten the corners to retrieve them. A simple thing but oh, so helpful. Anyway, it was a great experience and I'll do it again.

Positive Buckbadge
(2 reviews)
On Aug 2, 2003, Buckbadge wrote:

Our gardening group recently went on a tour of Klehm's nursery and buildings and was very impressed. Roy personally gave our group the tour. The entire grounds were very clean and neat. We were able to purchace plants as well. The majority of their plants are full grown and well worth the higher than average price.

Positive cbamrick
(7 reviews)
On Jul 4, 2003, cbamrick Green Bay, WI (Zone 5a) wrote:

I could not be happier with my order from Klehm's Song Sparrow. When I placed my order I was surprised at the cost of shipping but after receiving my order, I feel I have gotten a bargain. The plants are better than what is available at most nurseries, let alone mail order. With the variety that they make available I can almost throw out ALL my other catalogs. KSS is by far the best mail order I have ever ordered from.

Positive magoo3030
(1 review)
On Jul 4, 2003, magoo3030 Kewanee, IL (Zone 5a) wrote:

I ordered a Rose of Sharon from them last fall and I could not believe the care and packaging of the order. It was so nice I emailed them my thanks and received a nice thank you for the comment on my home answering machine from the owner Roy Klemm. Great to do business with! Oh, the "Blue Satin" hibiscus syriacus is thriving in my yard today.

Positive peonygirl
(3 reviews)
On Jun 18, 2003, peonygirl Franklin, OH wrote:

I ordered several peony roots and daylillies from them last fall (2002). They were very well packaged, and the roots were very plump. Everything was very fresh and in excellent condition. I was so pleased with what I purchsed last fall that I ordered tree peonies from them this past spring. I was so excited when one of them bloomed one week after it arrived at my home. I highly recommend them, and will continue to place orders from them in the future. I can't wait to find my next box from "Khlem's Song Sparrow" waiting for me at my front door!

Positive littlerhody
(3 reviews)
On Jun 16, 2003, littlerhody Prudence Island, RI wrote:

The peonies I purchased from klehm's two years ago are in bloom now and are the most beautiful plants I have ever seen. They were top quality roots when shipped and I am looking forward to ordering more this year.

carolyn

Positive mrsjones
(9 reviews)
On Jun 3, 2003, mrsjones wrote:

Pricey plants, but you get what you pay for. Absolutely huge, healthy, gorgeous plants packed in a foolproof manner. The root systems are phenomenal on the perennials. The tree peony arrived in full bloom and pristine condition. Definitely a standout for quality and selection of some really special plants.

Positive MAplantlady
(2 reviews)
On May 28, 2003, MAplantlady Haverhill, MA wrote:

I placed a large order with Song Sparrow Farm (over $500.00) and was astonished at the quality, size, and condition of the plants. They arrived in beautiful condition and packed with care. I had also ordered from White Flower farm and for the small price difference, I will always go back to Klem's.Comparing the 2 companies is like night and day. The plant size and healthness of the plants exceeded my expectations, they were even better than my local nursery! I would recomend them to all!

Positive Jazzmom
(9 reviews)
On Apr 27, 2003, Jazzmom Syosset, NY wrote:

In 1996 I purchased several peonies from this company. One happened to be mislabelled and after 5 years when I became internet connected I saw what the actual peony was that I should have received. I contacted their customer service and would you believe they sent me the correct peony? I now have that peony in my garden and it is doing beautifully. Oh and BTW I ended up figuring out what peony the company did send me.

Positive nevadagdn
(118 reviews)
On Apr 14, 2003, nevadagdn Sparks, NV (Zone 7a) wrote:

Oh, dear...major heart attack time! Another coworker's Song Sparrow perennial order arrived today. Mine should arrive next week. The plants were stunning (in a good sense)! The quality of the plants and their condition on arrival justified every penny of the price. We aren't talking wobbly little 4" pots or liners here. We are talking full-up quart pots with robust, drop-dead gorgeous, healthy plants. If my order looks this good (and I have no reason to think it won't), I will probably switch my purchasing preference to Song Sparrow whenever possible.


On April 19th, 2003, nevadagdn added the following:

My own order arrived today. I have only one word: Superb!
On October 21st, 2003, nevadagdn added the following:

Fall 2003 update: I ordered two peonies: 'Coral Charm' and 'Elfin Beauty'. Neither was inexpensive, but I didn't expect them to be Wal-Mart priced. Both peonies arrived nicely packed in dampish (not too wet, not too dry) wood shreds, fresh, firm and plump. Both peonies still had lots of small, white roots at the top of the clump where the stem meets the roots. The 'Coral Charm' had five large, fat buds and three smaller buds. The 'Elfin Beauty' had three large, fat buds and three smaller buds. Both were a good value for the price.
On April 2nd, 2004, nevadagdn added the following:

Spring 2004: I ordered another Martagon Lily, and it was in the expected superb condition. The two peonies planted last fall have sprouted, although it appears that 'Elfin Beauty' is a bit late to appear. (That may be a species/genetic thing, though). 'Coral Charm' sprouted with a vengeance, and has husky foliage and several buds--I've NEVER had buds on a first-year peony before!
On April 8th, 2004, nevadagdn added the following:

Once 'Elfin Beauty' finally sprouted, it made up for lost time with a vengeance. It would appear that this, and perhaps some other dwarf varieties are simply genetically programmed to sprout much later in the spring.
On May 24th, 2004, nevadagdn added the following:

report from Northern Nevada: The 'Elfin Beauty' has bloomed, as has the 'Coral Charm'. Reports from my coworkers, also loyal SongSparrow customers indicate that all the peonies purchased in Fall of 2003 are blooming. It's a huge surprise (a pleasant one) for all of us!
On September 21st, 2004, nevadagdn added the following:

I just received two more peonies this Fall: 'The Fawn' and 'Early Song'. Both divisions were huge and healthy.
On April 15th, 2005, nevadagdn added the following:

No change in quality with my Spring order.
On September 27th, 2005, nevadagdn added the following:

I received my fall peony shipment today. The peony I chose, 'Do Tell' came as an absolutely enormous division, larger even than previous peony divisions.
On May 1st, 2008, nevadagdn added the following:

Two of this spring's plants are precisely the size I expected, at about the same stage of growth as similar species/varieties in my garden. The third, a tree peony, is considerably behind. It might prove to be as generously-sized as other Klehm's products, but right now it's just barely leafing out and I can't tell. I understand the midwest has been "enjoying" a very slow, late, cold spring which could explain the tree peony's condition (My own tree peonies are much further along). I'm a bit disappointed in that I'll have to put the tree peony in my nursery area to bring it along before planting it out, but weather is something beyond any plant supplier's control.
Positive mjw1955
(5 reviews)
On Jan 24, 2003, mjw1955 wrote:

The catalog is the most beautiful out there! I would love to be able to grow everything in it, but can't here in zone 9. The lilacs and the peonies are the most beautiful I have ever seen! I have bought quite a few daylilies and climatis and have been well pleased. Big and healthy. The packaging was excellent and the shipping timely. I am a repeat customer!

Positive Illinigardener
(5 reviews)
On Jan 10, 2003, Illinigardener Port Byron, IL (Zone 5a) wrote:

I've ordered from Song Sparrow for many years and have always been impressed with the quality of their stock and their service. Their prices are high in relation to other mail order companies, but the quality of their peonies and daylilies are second to none.

Positive WStoneman
(3 reviews)
On Dec 30, 2002, WStoneman Columbus, GA wrote:

The catalog from Song Sparrow is, without doubt, the most beautiful I've received. From the weight and quality of paper to the photos and general layout. I made a modest order this (late) spring of a lobelia, clematis and penstemon for my zone 8 garden. The plants were incredibly well-packed and arrived in excellent condition. They were much bigger and healthier than any I had received from other catalogs (although this was only my third plants by mail purchase). The penstemon was already passed in flowering time so I didn't get to see how it bloomed but the lobelia bloomed right on schedule and was lovely. They all grew at least half and again the size they arrived. I placed my order via the phone and my customer service rep was efficient and pleasant although I didn't quiz or ask any questions of her so I don't know if she was particularly knowledgeable or not. Their products are slightly more expensive but I attribute that to the cost of producing such a great catalog and then sending it out for free! The plants are worth the extra money for their health and vigor. I only wish I lived further North and could grow some of those gorgeous peonies. I will order from them again.

Positive jsfoster
(1 review)
On Jul 1, 2002, jsfoster wrote:

I ordered several peonies from Klehm's nursery last Fall and was very pleased with the quality of the plants I received. They were barerooted but were very large and healthy, with AT Least 4+ substantial eyes each. In the spring, they delighted me with several gorgeous blooms each (one doesn't expect a young peony to bloom like ones that are several years old) and I can't wait until next year for them to bloom even more floriferously. Klehm's Song Sparrow Perennial Farm has an absolutely GORGEOUS FREE catalogue with a fantastic selection of peonies, most bred by the Klehm family, and the daylily section is super. Also has a really nice selection of perennials. At least indulge yourself and order their free catalogue through their website. My recent 2002 catalogue is already dog-eared from looking through it so many times!

Positive squirrelmom
(3 reviews)
On May 22, 2002, squirrelmom wrote:

I was pleasantly surprised to find big, healthy plants shipped at the correct planting time. I ordered some perennials from them (speedwell/veronica), and these were so very carefully packaged. I also ordered a couple of flowering shrubs from them. Ditto on the packaging. All of these were planted about a week ago and are really looking great! Only downside is that for ordering perennials there is a four plant minimum. I wanted to order some others as well but didn't need four. Overall, this is the best place I have ordered from via mail-order. If it weren't for the fact that I'd go broke or run out of garden space, I'd place another order with them tomorrow! I highly recommend them!


On May 23rd, 2002, squirrelmom added the following:

I did want to add one caveat that I forgot about. When I had e-mailed them to find out the status of my order and shipment time, they e-mailed back a computer printout of my orders which was helpful; however, my credit account number was listed there in plain view and I know how the experts caution about sending info like credit card numbers via e-mail. That really is the only negative thing I have to say about them, and it won't stop me from ordering from them again. Great company!
Positive buffgardener
(3 reviews)
On May 21, 2002, buffgardener wrote:

I agree with the assessments so far. The plants were packaged beautifully, well protected and moist, and large plants were shipped instead of smaller varieties. Along with the daylilies and other plants came detailed planting instructions. Bravo to Klehm's.

Positive dirtyharry
(23 reviews)
On Jan 9, 2002, dirtyharry Aurora, CO (Zone 5a) wrote:

I purchased some hibiscus plants. When they arrived, they were not the color I had ordered. They promptly shipped the right plants and told me to keep the others.

Positive frankie4
(16 reviews)
On Jan 9, 2002, frankie4 Walhalla, SC wrote:

Purchased daylilies from this firm last spring and was very pleased by the quality of the plants received. Excellent catalog and website, and friendly customer service staff. Will purchase again.

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