Comments regarding Petals from the Past, Inc.Click here to return to Petals from the Past, Inc.'s listing.
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|On Oct 11, 2017, kakutula Atlanta, GA wrote:
I place an order for two plants on September 9, and over a month later, it had not been sent out and there were no plans to send it out. I had called and emailed the company several times and they only provided one excuse after another, never taking the initiative to update me about the order status. I asked if they even had the plants to send and they told me, yes. I ended up canceling the order. They were not professional about it or apologetic. This is the last attempt that I will make to order from them, because each time, I have to wait an unreasonable amount of time to get my order and I only live two hours away from them.
|On Dec 14, 2009, loveblossoms CA,
United States (Zone 8b) wrote:
Posted on June 25, 2009, updated December 13, 2009
On December 14th, 2009, loveblossoms added the following:
A dubious business practice to cover their butts with a lengthy, scripted explanation that offers to correct absolutely nothing, yet justifies their neglect and lack of professionalism AFTER the fact. nice try.
On Dec 14, 2009, Petals from the Past, Inc. responded with:
"On Jul 4, 2009 11:52 AM, Petals from the Past, Inc. responded with:
At Petals From the Past we consider customer service a top priority. We also have high standards for our plant material,that we grow at our farm, and refuse to ship any plant not meeting those standards. On an occasion when a plant has been ordered that does not meet our standards we email the recipent as a courtesy as soon as we examine it.