Comments regarding Annie's Annuals and PerennialsClick here to return to Annie's Annuals and Perennials's listing.
|On May 3, 2017, joannabecca Norfolk, NE wrote:
I wrote an email early this morning to ask when a certain plant would again be available. About one hour after they opened--I am from different time zone than they are--I got a reply. Not only was I told when the plant would again be available, I was also given very easy to follow instructions on how to make sure the plant was indeed available again.
|On Apr 17, 2017, evelyn_inthegarden Sierra Foothills, CA (Zone 8a) wrote:
Posted on April 17, 2017, updated April 17, 2017
On April 17th, 2017, evelyn_inthegarden added the following:
The reason why I mentioned this is that you do not get to select your shipping date. So if you need your order to be delayed until May, just place your order near the end of April.
Based on past experience, I found myself potting up various plant orders and then waiting for better weather.
|On Mar 28, 2017, MeLittleGarden Rockford, IL wrote:
I'm Soooo impressed with my plants from Annie's Annuals and Perennials! :0) I researched reviews online before I purchased. Now there's been folks complaining about shipping costs. Here's my two cents~Worth every penny! The shipping prices are very appropriate. This is the absolute best condition I've ever received plants in, that were shipped. I can see a lot of care, time & money went into packaging my beautiful plants. We all know 2 day shipping with Fed Ex isn't cheap but its less transit time on the plants. I don't want to save on shipping costs, I want my plants to arrive quickly and healthy. Annie's does just that! Add to that, I couldn't get most of the plants I ordered anywhere else.
|On Mar 27, 2017, mpmorey Lakewood, WA wrote:
I was blown away with the new plant packing methods that Annie's Annuals used for my latest order! No soil spilled, no damage to the plants, not even a bruised leaf! I actually took pictures and posted them to my Master Gardeners Face Book page. Not only does Annie's Annuals have fabulous, UNUSUAL plants, their prices are quite reasonable! I will be a rerurn customer for years to come. Their catalog is gorgeous, their web site is amazing!
|On Mar 24, 2017, amritarosa Portland, OR wrote:
I ordered 2 Mandragora Officinarum from Annie's this spring and have been very impressed with both the service and conditions of shipping. The plants were shipped and arrived on the days that Annie's said they would, described in the ordering process. They arrived in an extremely sturdy package in great condition. Mandrakes are notoriously fussy and fragile plants, and I fully expected to receive plants who had dropped their leaves and gone into full pout mode after spending a couple of days in transit. Instead, they are both upright, perky and green, and have shown no signs of shock since their arrival. I know that the shipping costs seem high to some people, but I am more than happy to pay the extra bit for plants that are packed with care and arrive in such good condition, especially if the plants themselves are a bit of an investment. Thank you Annie's Annuals and Perennials! I will be ordering from you again in future.
|On Mar 17, 2017, Mastergardenerv Brooklyn, NY wrote:
Hi all, I'm the master gardener for prospect heights community farm in Brooklyn for the last 20 years. I have also been a volunteer for Brooklyn botanical garden( Greenbridge outreach ) for the last 12 years. I love Annie's Annuals. Their selection is a thrill for those of us with a wandering palate and a must have nature with no room to stratify!!. To make it even better they arrive in robust health. Just top notch. If I sound really pleased it's because in my arrogance I waived responsibility as it's been in the 60's & 70's in Brooklyn this Feb./march. Annie's had the foresight to personally write me and gently suggest might I want to postpone my shipment? Convinced ( what Gardener isn't?) that I was right I said," no. Ship them. ". Then we got 7" of ice that has stayed. They arrived right quick& just beautiful. Thank you Annie's Annuals.
|On Mar 14, 2017, RSRPAC Houston, TX wrote:
I was a little hesitant to commit to the pricey 2-day shipping. However, I have never seen such superior packing of any plant order! There was not a wilted or yellow leaf on any of the plants. The soil was moist and undisturbed. It's as if I had just picked the plants off a bench at the nursery. The 2 day shipping is not cheap but given the extreme care and attention given to protect the plants during shipping it is worth it! The plants were lush, healthy and growing. Could not ask for better. Thank you and keep up the wonderful work!
|On Mar 12, 2017, Lysmata2 Crescent City, FL wrote:
Very inventive shipping techniques, and well worth the price of shipping! FedEx could punt that box through a field goal, and the plants would all arrive undamaged, with all their soil intact, and yet still easy to remove from their packing! Excellent! Oh yeah, and Annie's is a great place to locate all those hard-to-find varieties of plants. Not stuff you'll find at your big box retailer, or even local nursery.
|On Feb 27, 2017, cynwren Datil, NM wrote:
I can always count on Annie's. The plants arrive in excellent condition every time. They are never root bound and I haven't had any failures.
|On Feb 25, 2017, BobMackie44 Apple Valley, CA wrote:
We have always had a positive experience with Annie's Annuals.
|On Feb 13, 2017, Shellyjelly Castro Valley, CA wrote:
I have purchased plants from Annies Annuals both in the physical garden and online. Friday, I received two shipments and I cannot tell you happy I was when I opened the boxes. Each and every plant was in excellent condition, happy and had I been in the nursery, ones I would have chosen myself. They were also wrapped beautifully! Really, it was rather sad to remove their paper wrap and release them from their protective temporary homes to my garden! Not only are they wrapped individually to prevent dirt spills but then they are arranged in a cardboard carrier, with two taller sides to further protect the plants from becoming damaged. Annies goes above and beyond to ensure their plants arrive in the same condition as when they leave the nursery, excellent!
|On Feb 10, 2017, beaucoup Meridian, ID (Zone 7a) wrote:
Annies Annuals plants are grown with tender care, as so reflected in their upper-end cost. That cost I can overlook due to the quality. What I can't overlook are the ridiculously high shipping fees. Was preparing my order today, and though short it was, have decided I will no longer pay that much, when I could purchase at least twice the amount of same plants at a local nursery, and still pay less. Annies offers no relief with discount coupons like a lot of companies do. Also, their website states that you can choose the date you wish to have them shipped, which is incorrect... THEY select to prepare it to ship on the date your place your order. Of course right now is way too early in the season. Should you wait until later to order, the plants you want have been depleted.
On Feb 10, 2017, Annie's Annuals and Perennials responded with:
"On Feb 14, 2017 10:34 AM, Annie\'s Annuals and Perennials responded with:
We thank you very much for your feedback. We have tried diligently to be as fair as possible with our shipping structure and custom, carefully designed packaging so that plants arrive in excellent shape. We know this is not the cheapest way possible to get plants to customers, but from our 10 years of experience and many trials and tests, it is the best way to make sure they are alive and thriving when they arrive at their destination. We grow many annuals and wildflowers that will not withstand more than a couple of days in a dark box, and so we ship all plants next day or 2-day (depending on location). In your case, your plants would arrive in Idaho within two business days and shipping would be 13.95 for up to 8 plants and 18.95 for 9-12 plants.
|On Dec 6, 2016, JerryCopeland Santa Maria, CA wrote:
I made 2 purchases during 2016. Not too sure about what I would receive BUT the plants received were excellent looking and definitely well raised. Both plants were California native plants. One was a succulent. The other my favorite native Salvia species.
|On Nov 23, 2016, wjdemarest San Francisco, CA wrote:
Anisodontea sp. 'Strybing Beauty' self-sows like crazy!! I love it. And I love Annie's!
|On Sep 21, 2016, hlibebe St Petersburg, FL (Zone 9b) wrote:
Wish I had a positive experience with Annie's, but I don't-even neutral would be nice.
|On Aug 27, 2016, aimeej Albuquerque, NM wrote:
First let me say that I have ordered many plants fro Annie's in the past and most have been healthy and are doing well. I would love to continue ordering plants, but the shipping costs are now so high that I can't justify paying more than $11 for a small 4 inch pot. I live 2 states away and $26.56 shipping for 5 plants is, in my opinion, ridiculous. Sorry Annie, you have a fantastic number of hard to find plants that I want, but I can no longer afford you.
|On Jul 8, 2016, azsilvia Tempe, AZ (Zone 9b) wrote:
I've ordered twice from Annies. I've received an order of purple tree collards for myself and friends and an order that included grape soda trees (Psoralea fleta), aloes, and yacon. All plants were thriving and arrived in perfect shape with barely any soil displaced on their trek to the desert. I'm looking forward to future orders arriving in my mail box. I only wish I could go there in person someday.
|On Jul 7, 2016, Marysophia Port Townsend, WA wrote:
Order shipped promptly. Careful packaging, the best I've seen in fragile plant care. Sensible materials use. Plants wrapped so no soil got loose. Also Annie's Annuals carries
|On Jun 19, 2016, doghill6 Central Point, OR (Zone 8a) wrote:
We've gotten their catalog for years and finally ordered. It makes more sense to order from the website and use the "available now" list because then you get your stuff right away. The plants were huge and very well packaged. We got some roses we'd been looking for and they were giant and much cheaper than the little cuttings you have to pay $20+ for elsewhere. We are very happy and will certainly order again. Our only problem is, sadly, most of their plants aren't hardy here.
|On Jun 13, 2016, cspier Weimar, CA wrote:
I love the new packing system! The plants were always packed to protect them well, but now they are also easy to unpack – no scissors necessary, and I don’t risk damaging them when unpacking. I also appreciate that the soil fills the pots, and I don’t have to try to fill up the soil when unpacking as I used to have to do when they sent them in bags in their pots. Now I can unpack them late after work without fear of them drying out for lack of soil before I plant them.
|On Jun 2, 2016, katoly Mead, WA wrote:
I have purchased plants online before and had terrible experience! I hesitated to do so again, but was wonderfully surprised by my purchase from ANNIES !! The plants were robust and good size, and were packed so lovingly. I have never seen such care in readying plants for shipment!! They are growing rapidly and was so happy that the plant choices were so varied! Thank you ANNIES for your commitment to the Customer!! I will be back! Kathy Olson Washington state.
|On May 31, 2016, mglory44 Holliston, MA wrote:
My order of plants came in one box. 8 Plants were packed beautifully in separate containers with individual cardboard and plastic to keep the soil moist and in place. The plant material was in beautiful condition...great root balls, great color and no rot or blackened parts. I was very impressed with their products compared to other mail order companies I have received.
|On May 30, 2016, LouiTucker San Jose, CA wrote:
They recently upgraded their packaging and it is wonderful! It's so easy to get the plants out of the box. My hat's off to the engineer/designer who figured that out!
|On May 13, 2016, Dawnzilla78 Simpsonville, SC wrote:
I was SO thrilled at the selection and variety available.. And my plants all arrived in PERFECT condition all the way over here in South Carolina! I'm now a customer for life! You can't go wrong with Annie's!
|On May 9, 2016, hopseed Los Angeles, CA wrote:
I discovered Annie's Annuals via Dave's Garden. It's been a great source of California native plants which are hard to find locally. The plants shipped were pretty small but arrived perfectly intact and have done amazingly well. These guys know what they are doing. I have ordered mostly indigenous milkweeds and am now looking at gorgeous, robust Asclepius speciosa in bloom.
|On May 4, 2016, Botsi Puyallup, WA wrote:
They have a beautiful website and catalogue. On both web site and catalogue they print photos of the plants individuality and in a bed together with with the other plants on the page. It is such a good idea!
|On May 2, 2016, rddjgarden Bristol, FL wrote:
I had a very good experience with this nursery. The plants arrived very well-packed and healthy, especially considering their cross country trip. The plants were all the expected size or larger. Staff was extremely friendly and helpful. I'm ready to order again!
|On Apr 29, 2016, hoya9 Tucson, AZ wrote:
Annie's Annuals and Perennials is a pure delight! They have excellent quality plants, great customer service, perfect packing, and do all they say. Have had three orders come through nicely, and am very satisfied with the plants. In my opinion, they are among the top best online sellers, and I speak from considerable past experience. I would recommend them to anyone who would ask.
|On Apr 18, 2016, Thescann Eastlake, OH wrote:
I've ordered from Annie's annuals twice now. The first time I was mostly disappointed with the sizes of plants given the great reviews. I order a lot of mail order plants both professionally and personally so I know what is typical. My second order that I placed most recently was also pretty disappointing. The pots that they send are on the large side for mail order but the plants are pretty small. I got some sea holly that were just little babies not rooted well and just dwarfed in their tiny pots. They would have faired better in 2 inch pots. Everything could have been growing well or better in 2-3 inch pots.
On Apr 18, 2016, Annie's Annuals and Perennials responded with:
"On May 2, 2016 3:10 PM, Annie\'s Annuals and Perennials responded with:
Hi Thescann - We are sorry you are disappointed with the size of the plants you received. We strive to send out healthy, well-rooted plants and carefully monitor growth for each crop, waiting until they are big enough to ship. In the event that a crop was made available too early, or that your plants arrived too small, we would very much like the opportunity to hear your feedback and work something out with you. Please give us a call at 1.888.266.4370 or send an email to [email protected]
|On Apr 8, 2016, alicenick Fairview, OR wrote:
Annie's is the best internet ordering plant service ever! I have tried several other plant sites and found them to be deficient in shipping in a timely manner and also shipping less than quality plants. With Annie's my plants arrived exactly as promised and in great shape. packed expertly to preserve the integrity of the plants! Annie's has a lifetime customer now!
|On Mar 9, 2016, OlympiaAnne Olympia, WA wrote:
Ordered some plants from Annie's a few weeks ago and they arrived healthy and beautiful. Included was the print edition of the spring catalog which is lovely and has given me much pleasure to browse through. Thank you very much.
|On Mar 9, 2016, shemori Fullerton, CA wrote:
When I received my plants from Annie's I was amazed. I have placed plant orders through other mail order companies but none of them ever got this response from me. Below is the note I sent to Annie's when the plants arrived. Good job, well done!!
|On Feb 29, 2016, abutilons101 wrote:
I have never ordered from Annie's before, but because her prices were very reasonable, and Annie's was the only site that carry the flowers that I was looking for, I decided to give it a try. From my experiences when ordering on line, I did not expect my plants to be very big upon delivery. I was very pleasantly surprise when my plants from Annie's arrived. Not only was it on time, the package was beautiful. When I opened the box, to my amazement, each plant was lovingly placed in it own divider. The plants were very healthy and tall. When I repotted my plants, the root system was very well developed. Also, when I called Annie's customer service with a question, Patricia was very pleasant and helpful. I just want to say that Annie's annuals has a loyal customer for life. I will definitely order from Annie's again and again.
|On Feb 25, 2016, srhallrn Ashland, OR wrote:
This is addressing the excellent service you have given me regarding the 4 little DRAMA QUEEN poppies which arrived here in Ashland, OR looking limp and not very happy. Your packing job was as great as ever but after a few days 2 died with another one sickly and terminal.
|On Jan 20, 2016, AliGfromSC Soquel, CA wrote:
I have purchased many plants and succulent from Annies annuals and they have set the Bar on the proper way to ship plants without any damage or issues each time. I have not met the staff at Annies annuals, but with the personable emails we have exchanged, they make me feel comfortable buying anything from them and they are so kind. The next time I'm in their area I'm stopping by for sure! Thanks Annies annuals for all that you do!
|On Dec 23, 2015, lagoondon Encinitas, CA wrote:
I have bought quite a few plants from Annie's over the last few years, and I have been consistently impressed with the quality of the plants. One time the box arrived and the plants had been damaged. The box had obviously been thrown around in transit. Annie's replaced them right away. The 4" pot size is just right. Shipping live plants in soil does cost something, but Annie's is the only place that has some of the California native plants that I want, so to me it is well worth the cost.
|On Dec 17, 2015, sybilshappylife Huntington Beach, CA (Zone 10b) wrote:
Posted on December 9, 2015, updated December 17, 2015
On December 9th, 2015, sybilshappylife changed the rating from positive to neutral and added the following:
December 8, 2015 received the eagerly awaited second batch of plants from Annie\'s. HUGE DISAPPOINTMENT. Instead of wrapping the root balls in that paper and enclosing the entire pot/plant in the plastic sleeves which protect the seedlings from contact with the cardboard box and prevent the pots from tipping over, they used nothing but a piece of paper to cover the top of the pot, secured by rubber bands. The root ball was not protected at all, the rubber bands popped loose and wrapped around the seedlings resulting in broken stems and leaf tips. The soil was not encased so whenever the box was tipped the soil fell out all over the bottom of the box and the stems went crashing into the cardboard. I\'ve reported this to Annie\'s, along with my extreme disappointment, and hope they will go back to packing the plants as they advertise on their website. This way there is no protection for the plant at all. Syb
I was so excited and happy to find a mail order source that got such good reviews here and actually seemed to live up to those reviews and now.... huh. I would happily wait another month for my plants if that would give them time to do the job properly.
On December 17th, 2015, sybilshappylife changed the rating from neutral to negative and added the following:
I have finally received a reply from Annie's regarding their packaging method. They are changing to the cheaper and less time-intensive method, which I find totally inadequate, therefore the negtive.
We will process your refund today.
Annie's is changing the way it packages its plants in order to save time and money. We are still in the testing mode of the new process.
Luckily, for our other customers, the incidents of plant damage have been few and far between.
I look forward to hearing from you.
On Dec 17, 2015, Annie's Annuals and Perennials responded with:
"On Dec 23, 2015 3:30 PM, Annie\'s Annuals and Perennials responded with:
|On Dec 3, 2015, sehanley Rancho Cucamonga, CA wrote:
Posted on February 7, 2014, updated December 3, 2015
On December 3rd, 2015, sehanley added the following:
Since my original review, I've purchased plants from Annie's by mail order at least half a dozen times, and the service and rotating inventory keep getting better and more interesting, respectively.
The last order I received (after a busy Thanksgiving weekend) is my first experience with the modest upgrade to their already outstanding packaging. The custom partitions are sturdier by far, they cut down on waste from supplementary paper, and they're easier to dissemble when you're aching to get hold of your plants. There's less risk in damaging them now, and the streamlining seems less wasteful. Really nice surprise.
I also had a lovely phone conversation with Kathleen from their mail order service department on cyber Monday, and things sounded delightfully organized and calm on their end, which indicates to me a happy, well-supported staff. I love doing business with an outfit that treats employees well and fairly. Kudos to them!
|On Oct 21, 2015, bibbykitty San Antonio, TX (Zone 8b) wrote:
I am giving them a positive even though the plants were tiny, shipping outrageously expensive and plants high for the size.