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Comments regarding Annie's Annuals and Perennials

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275 positives
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22 negatives


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Positive JDFlorida
(1 review)
On Oct 14, 2017, JDFlorida Tampa,
United States wrote:

I ordered a dozen Ucinia Rubra from Annie's Annuals some weeks back. The package arrived just days before Hurricane Erma struck the state. I opened the box and kept it in the garage and kept them watered, then I broke my ankle and several bones in my other foot. So, needless to say I was seriously delayed in getting the plants in the ground. Long story short, three weeks later I was finally able to plant them. I was shocked and amazed that every single plant was not only still alive, but in great shape--even to the reddish-brown color the sedge is known for. I've ordered dozens of plants before from other companies, and never had such healthy plants, especially after such a long time in their box! I just can't speak highly enough about them--their customer service was exceptional (I'd called once about my bill), they shipped everything promptly, and their packaging kept the plants separated while also making them easy to remove. If and when I decide to order any new plants, Annie's Annuals will be the first website I shop.

Positive seashelly100
(1 review)
On Aug 28, 2017, seashelly100 Camas, WA wrote:

After being unable to find Cascading Oregano locally in Washington State, I went to the internet and found Annie's Annuals, and they had the Cascading Oregano that I was searching for. After viewing their website, I was convinced that they would take good care of any plants that were ordered by mail. I was right! The plants were securely covered and placed in a cardboard holding container so that they wouldn't move around during the shipping process. I have ordered from several nurseries, and by far, Annie's Annuals took the best care in sending me my new plants.
I will order from them again gladly.

Positive okpkpkp
(1 review)
On Aug 24, 2017, okpkpkp Sacramento, CA wrote:

Well, I have to say we had a very positive experience. I wrote Annie's and raved about their packaging. It was fantastic. The plants arrived in one day and in perfect condition. The plants are housed in their own little unit with the pot and the growth protected. A lot of thought and engineering must have gone into their box and insert design. I planted three yesterday and noticed growth already. The other three I will pot-up today. Strong, healthy plants are what they offered and that is exactly what we got. They have customers here in Sacramento for life.
Happy gardening, everyone.

Positive Horticultural99
(1 review)
On Aug 10, 2017, Horticultural99 Benicia, CA wrote:

I'm blessed to live near Annie's in the SF Bay Area. After spending $300 on assorted perennials this year, I'm extremely happy with their growth and the selection offered through the nursery. Only two plants have failed to bloom, but I'll give them another year as their growth is strong. Highly recommend!

Positive utahxericman
(3 reviews)
On Aug 10, 2017, utahxericman Provo, UT wrote:

Ordered multiple times from Annie's Annuals. On one order the Shipment was lost for over a week by the shipping company. The plants finally arrived a few were dead.

I contacted Annie's when the shipment didn't arrive the day it was suppose to arrive. They looked to see if they could find the shipment for me, they couldn't find it and neither could the shipping company, so they said they would replace the whole order which they did. The replacement order arrived on time and the plants were in great condition.

They package their plants really well and have minimal damage and soil loss. I am pleased with how well Annie's responded to the lost plants and replacing the whole order. I would recommend them to anyone, they have a wonderful selection of plants. Thanks for the great customer service!

Positive WGgarden
(1 review)
On Jul 21, 2017, WGgarden San Jose, CA wrote:

I received my order of Chilean Jasmine and Polish Spirit Clematis today as promised. Perfectly packed! The plant quality is excellent and they look beautiful! Bright green young leaves and very perky! These four inch babies are more full and healthy looking than what I have seen at my local high end nurseries in my area. I am very happy and will definitely order from Annie's again. FYI I have been searching for a Chilean Jasmine for 2 years and finally came across this nursery. So Happy!!!!

Positive clcdezines
(1 review)
On Jul 12, 2017, clcdezines Long Beach, CA wrote:

The selection from Annie's Annuals is outstanding. I found everything I wanted, which is really difficult at local nurseries.
Their descriptions and photos helped immensely in selecting plants for my location.
My plants arrived BEAUTIFULLY packaged and ready to plant. Each one was clearly labeled and protected from jostling during shipping.
Now the hardest part, waiting for them to GROW!

Positive diat0mshells
(2 reviews)
On Jun 30, 2017, diat0mshells Portland, OR wrote:

I usually wait to post reviews of companies of mail order plants after I see how the plants do. This is one of my first reviews on this website. Out of all the mail order companies I have ordered from this year, Annie's Annuals has been one of the top companies. The packaging was impeccable when sent, and all the plants arrived healthy and ready to take off. I believe that the most recent reviews are the most important, because a company can either improve or decline, and the overall rating may not be relevant anymore. As for Annie's, in my opinion, the company is currently top of the line to order from; and since planting all the plants, everything except one plant, is doing exceptionally well. The one plant that didn't do so great was a blue flax plant. It only arrived with one shoot and has since dried up and hasn't put forth any new growth from the roots. I have hopes that it still may do so though. The other blue flax came with four shoots and has since sent up new growth. I had ordered approximately 12 plants all together. All the other plants are already flowering and putting up new growth after being in the ground for a month. I highly recommend this company to anyone looking to order high quality plants online.

On Jun 30, 2017, Annie's Annuals and Perennials responded with:

"On Jun 30, 2017 12:51 PM, Annie\'s Annuals and Perennials responded with:

hi diat0mshells - thanks very much for your review! we have a 30 day guarantee on all plants, so if that blue flax is failing to thrive, give us a call and we'll set it right. 1.888.266.4370"

Positive samnorge
(1 review)
On Jun 24, 2017, samnorge Alexandria, MN wrote:

Plants arrived in good condition, quality of annuals was excellent.
Ordered amaranth's, dahlia and cephalaria.

Positive gingersroses
(2 reviews)
On Jun 20, 2017, gingersroses Fresno, CA wrote:

I highly recommend Annie's. The shipping was very reasonable, the 4 plants were excellently packed, arrived quickly and in excellent condition. This is more amazing because the current temperatures here are over 100 degrees F! Thank you so much! I look forward to planting these - when the temps cool down.


Positive skyg1831
(8 reviews)
On Jun 15, 2017, skyg1831 Lynbrook, NY wrote:

Posted on July 14, 2016, updated June 15, 2017
A couple of the plants arrived damaged likely from the heat enroute, but I knew it was risky ordering plants during this time of year and when much of the country was in a heatwave. So except for a few tips of these plants that suffered damage, the rest of the plant is fine and I know they\'ll recover easily.

great packing. Shipment arrived as communicated!

On June 15th, 2017, skyg1831 added the following:

ordered again this year, and plants were well packed and well grown. I see others complain about the size of the plants. I think it's more important on how well plants are grown and established - all which I received.
Positive Kjani
(3 reviews)
On Jun 12, 2017, Kjani Gig Harbor, WA wrote:

I had a really good experience with Annie's Annuals and would DEFINITELY order again without hesitation. I ordered Night Flox (midnight candy) and I really did not expect the plants to be as big as they were. They were not giant but these are bedding plants that I put in big hanging baskets with petunias and million bells and strawberries. I loved the plants they are better looking than expected and I will get them next year but will be doubling my order. The plants were packed meticulously- and personally I did not feel the shipping was too high - but that's just me. I have ordered from other places before and received pot bound plants or plants that were too young to make it outside the greenhouse.
These were done just right - I am a definite fan now of Annie's Annuals.

Positive floranista
(1 review)
On May 18, 2017, floranista Olympia, WA wrote:

I've been mail-ordering from nurseries since the 90s. The order I just received from Annie's Annuals were the best-packed that I've ever seen. The plants themselves were in great condition and also a good size. I wish I had all the $$ I've spent over the years from plants that died because they really weren't big enough to transplant!

I'm very pleased with Annie's Annuals and can highly recommend them to other gardeners. You won't be disappointed! When I called with a question, the staff was very friendly and accommodating. I'll definitely be ordering from them again.

Positive Shamrog
(1 review)
On May 12, 2017, Shamrog Redwood City, CA wrote:

This was my first order with Annie's. I found their customer service prompt in answering emails and when I received my plants I was very nicely surprised by the care taken in preparing them for shipment. All four plants looked healthy and larger than those I've received from other nurseries.

I wish they offered organic.

Positive PinellasParker
(1 review)
On May 11, 2017, PinellasParker Clearwater, FL wrote:

My order was shipped at the time I requested.

The order was packed intelligently:
The packing was protective to the plants so there was no shipping damage, and the plants were easily accessible within the box to the state inspector for examination upon entering the state.

The quality of the plants were first-rate:
When opening the box, one of the plants was already blooming. I received my order at work and by the end of the day, another plant's buds were opening in the box.

I have another order placed and have recommended this company to my coworkers.

Positive tamiduncan
(1 review)
On May 9, 2017, tamiduncan Albuquerque, NM wrote:

Such a WONDERFUL experience I've had shopping at Annie's! It started with the beautiful catalog - the pictures are excellent, the information about the plant including best location to grow, the zone, oftentimes even history and complementary plants to use. Then, off to the FANTASTIC website! I absolutely love how I was able to confirm my zone and then to be able to search in almost every imaginable way! I am able to search by my zone, type of plant, THE plant itself, shade/sun/ name it, I can search it. I love how I can create a Wishlist for when my pocketbook is more full or to get updated when my plants become available.

I easily created and paid for my order and was told exactly when it would ship and arrive. I love that because I was able to pre-prepare the area for planting enabling me to plant them as soon as they arrived.

I placed 2 orders - 1 with 12 plants, the 2nd with 4. I have to say I've never seen a more meticulously packaged group of plants! They were obviously handled with care and protection for their long roadtrip to my house.

10 of the 12 total plants are doing wonderfully, though I did have 2 fatalities. I wrote to Annie's and explained how they weren't looking very good but was willing to give them a little bit to adjust. I was PROMPTLY written back and offered a refund/credit if they didn't make it. I've now had to ask for the refund and I have no doubt they will process it speedily.

I give Annie's a 10-Star rating on a scale from 1 to 5! SUCH a pleasure shopping with them! I look forward to many years of being their customer and spreading the word about the wonderful company they are!

Thanks SO much! HAPPY GROWING!

Positive piscesxander
(6 reviews)
On May 9, 2017, piscesxander Sacramento, CA wrote:

I absolutely love the unique varieties Annie's Annuals has to offer. We have so many beautiful things in our yard that no one has ever seen or even heard of that all came from Annie's. Their prices are excellent and shipping has always been super fast and well packed when I can't make the long trip to the nursery. The variety of options is almost paradise if you're a high zone gardener - and they offer so many things you can't find anywhere else - from high heat succulents to cool growing tropical lovelies. All that said... they probably have the most beautiful mail order catalog I've ever seen - yet the website is so meh and ungainly to use.

Positive joannabecca
(1 review)
On May 3, 2017, joannabecca Norfolk, NE wrote:

I wrote an email early this morning to ask when a certain plant would again be available. About one hour after they opened--I am from different time zone than they are--I got a reply. Not only was I told when the plant would again be available, I was also given very easy to follow instructions on how to make sure the plant was indeed available again.

After I read the response, I ask some questions like what size pot will I need. And since I had already placed an order for some other plants I asked about them too.

Within a few minutes I had a response to that also.
I started a nonprofit center here where I live to help rural women do gardening for food security and beauty. The response I received from Annie's Annuals and Perennials was very kind and supportive. This meant a lot to me. I did not feel like we were competing one bit-instead we were working together so that everyone has the opportunity to practice their love for gardening.
I also want to add that the website is very easy to use. I am going to be using it as a model of how I will want my own website to look and also to ensure it is as easy to use.
All in all Annie's Annuals and Perennials online garden business has been one of the most pleasant moments with internet businesses that I have had. I would highly recommend them.

Positive evelyn_inthegarden
(21 reviews)
On Apr 17, 2017, evelyn_inthegarden Sierra Foothills, CA (Zone 8a) wrote:

Posted on April 17, 2017, updated April 17, 2017
A couple of weeks ago, I placed an order with Annie\'s Annuals and Perennials.

When I received the package and opened it, all of the plants were just perfect. Of course, I could not plant them in the rain, so I transplanted them all into gallon containers. I will have to wait until the soil dries out a bit until I plant them.

On April 17th, 2017, evelyn_inthegarden added the following:

The reason why I mentioned this is that you do not get to select your shipping date. So if you need your order to be delayed until May, just place your order near the end of April.

Based on past experience, I found myself potting up various plant orders and then waiting for better weather.
Positive MeLittleGarden
(1 review)
On Mar 28, 2017, MeLittleGarden Rockford, IL wrote:

I'm Soooo impressed with my plants from Annie's Annuals and Perennials! :0) I researched reviews online before I purchased. Now there's been folks complaining about shipping costs. Here's my two cents~Worth every penny! The shipping prices are very appropriate. This is the absolute best condition I've ever received plants in, that were shipped. I can see a lot of care, time & money went into packaging my beautiful plants. We all know 2 day shipping with Fed Ex isn't cheap but its less transit time on the plants. I don't want to save on shipping costs, I want my plants to arrive quickly and healthy. Annie's does just that! Add to that, I couldn't get most of the plants I ordered anywhere else.

The plants are so gorgeous and healthy and beautiful and some are already blooming and...well I could go on and on but you get the point! So if you are reading this and researching Annie's Annuals & Perennials and deciding if you want to order...I say do it! When you receive that box~It will put a huge smile on your face when you open it up! Yeah its like that! :0)

Oh and one more thing...prices are better than any of my local nurseries with better selection and better looking plants...I will be ordering from there again and again. In closing I think it is unfair to leave negative feedback for a company you have not purchased from because you don't agree with the shipping costs. Anyone who doesn't order based on the shipping costs is missing out on some gorgeous hard to find plants.

Positive mpmorey
(1 review)
On Mar 27, 2017, mpmorey Lakewood, WA wrote:

I was blown away with the new plant packing methods that Annie's Annuals used for my latest order! No soil spilled, no damage to the plants, not even a bruised leaf! I actually took pictures and posted them to my Master Gardeners Face Book page. Not only does Annie's Annuals have fabulous, UNUSUAL plants, their prices are quite reasonable! I will be a rerurn customer for years to come. Their catalog is gorgeous, their web site is amazing!

Positive amritarosa
(1 review)
On Mar 24, 2017, amritarosa Portland, OR wrote:

I ordered 2 Mandragora Officinarum from Annie's this spring and have been very impressed with both the service and conditions of shipping. The plants were shipped and arrived on the days that Annie's said they would, described in the ordering process. They arrived in an extremely sturdy package in great condition. Mandrakes are notoriously fussy and fragile plants, and I fully expected to receive plants who had dropped their leaves and gone into full pout mode after spending a couple of days in transit. Instead, they are both upright, perky and green, and have shown no signs of shock since their arrival. I know that the shipping costs seem high to some people, but I am more than happy to pay the extra bit for plants that are packed with care and arrive in such good condition, especially if the plants themselves are a bit of an investment. Thank you Annie's Annuals and Perennials! I will be ordering from you again in future.

Positive Mastergardenerv
(1 review)
On Mar 17, 2017, Mastergardenerv Brooklyn, NY wrote:

Hi all, I'm the master gardener for prospect heights community farm in Brooklyn for the last 20 years. I have also been a volunteer for Brooklyn botanical garden( Greenbridge outreach ) for the last 12 years. I love Annie's Annuals. Their selection is a thrill for those of us with a wandering palate and a must have nature with no room to stratify!!. To make it even better they arrive in robust health. Just top notch. If I sound really pleased it's because in my arrogance I waived responsibility as it's been in the 60's & 70's in Brooklyn this Feb./march. Annie's had the foresight to personally write me and gently suggest might I want to postpone my shipment? Convinced ( what Gardener isn't?) that I was right I said," no. Ship them. ". Then we got 7" of ice that has stayed. They arrived right quick& just beautiful. Thank you Annie's Annuals.

Positive RSRPAC
(1 review)
On Mar 14, 2017, RSRPAC Houston, TX wrote:

I was a little hesitant to commit to the pricey 2-day shipping. However, I have never seen such superior packing of any plant order! There was not a wilted or yellow leaf on any of the plants. The soil was moist and undisturbed. It's as if I had just picked the plants off a bench at the nursery. The 2 day shipping is not cheap but given the extreme care and attention given to protect the plants during shipping it is worth it! The plants were lush, healthy and growing. Could not ask for better. Thank you and keep up the wonderful work!

Positive Lysmata2
(1 review)
On Mar 12, 2017, Lysmata2 Crescent City, FL wrote:

Very inventive shipping techniques, and well worth the price of shipping! FedEx could punt that box through a field goal, and the plants would all arrive undamaged, with all their soil intact, and yet still easy to remove from their packing! Excellent! Oh yeah, and Annie's is a great place to locate all those hard-to-find varieties of plants. Not stuff you'll find at your big box retailer, or even local nursery.

Positive cynwren
(2 reviews)
On Feb 27, 2017, cynwren Datil, NM wrote:

I can always count on Annie's. The plants arrive in excellent condition every time. They are never root bound and I haven't had any failures.
Twice, due to weather problems. the plants have been a day late and both times they sent me an e-mail explaining the situation before I even expected the plants.
Very professional service.
Joan Hardie
Aptos, CA

Positive BobMackie44
(2 reviews)
On Feb 25, 2017, BobMackie44 Apple Valley, CA wrote:

We have always had a positive experience with Annie's Annuals.

Plants arrived in good condition with adequate protection. All plants appear to be healthy and good shipping size on arrival. We will keep ordering.

Best plant (or my favorite) is the Octopus Agave from our first order. Very cool.

Positive Shellyjelly
(1 review)
On Feb 13, 2017, Shellyjelly Castro Valley, CA wrote:

I have purchased plants from Annies Annuals both in the physical garden and online. Friday, I received two shipments and I cannot tell you happy I was when I opened the boxes. Each and every plant was in excellent condition, happy and had I been in the nursery, ones I would have chosen myself. They were also wrapped beautifully! Really, it was rather sad to remove their paper wrap and release them from their protective temporary homes to my garden! Not only are they wrapped individually to prevent dirt spills but then they are arranged in a cardboard carrier, with two taller sides to further protect the plants from becoming damaged. Annies goes above and beyond to ensure their plants arrive in the same condition as when they leave the nursery, excellent!

They are now in the ground and happy! Thanks to the staff at Annies for their care and excellent packing!


Positive JerryCopeland
(2 reviews)
On Dec 6, 2016, JerryCopeland Santa Maria, CA wrote:

I made 2 purchases during 2016. Not too sure about what I would receive BUT the plants received were excellent looking and definitely well raised. Both plants were California native plants. One was a succulent. The other my favorite native Salvia species.
In both cases the plants came in well constructed packaging and was easy to take apart to get the plants out for repotting.
My major hesitation was in whether or not my culture would prove successful in the transplanting from Annie's Annuals growth media. I am delighted to confirm that the transplanting was successful and I attribute this to the health and strength of the plants received.

Positive wjdemarest
(1 review)
On Nov 23, 2016, wjdemarest San Francisco, CA wrote:

Anisodontea sp. 'Strybing Beauty' self-sows like crazy!! I love it. And I love Annie's!

Positive carolstropicals
(4 reviews)
On Jul 21, 2016, carolstropicals Bellaire, TX wrote:

What a Great Company !!
I bought 2 plants. Their container and wrapping were Excellent. In fact, the best I have had out of all my online plant purchases.
I received one of these plants last year from another company in a smaller container. I had to move it to a slightly larger size and it died.
The containers "Annies" plants came in were oversized. I didn't have to move this replacement plant from last year to a larger container.
Especially in the Heat. The packing and plants were Over the Top in
Quality and Wrapping.
Carol Smith.

Positive azsilvia
(3 reviews)
On Jul 8, 2016, azsilvia Tempe, AZ (Zone 9b) wrote:

I've ordered twice from Annies. I've received an order of purple tree collards for myself and friends and an order that included grape soda trees (Psoralea fleta), aloes, and yacon. All plants were thriving and arrived in perfect shape with barely any soil displaced on their trek to the desert. I'm looking forward to future orders arriving in my mail box. I only wish I could go there in person someday.

Positive Marysophia
(1 review)
On Jul 7, 2016, Marysophia Port Townsend, WA wrote:

Order shipped promptly. Careful packaging, the best I've seen in fragile plant care. Sensible materials use. Plants wrapped so no soil got loose. Also Annie's Annuals carries
plants difficult to locate --able to get Asclepias speciosa.
Good experience in every way. Mary Robson

Positive doghill6
(34 reviews)
On Jun 19, 2016, doghill6 Central Point, OR (Zone 8a) wrote:

We've gotten their catalog for years and finally ordered. It makes more sense to order from the website and use the "available now" list because then you get your stuff right away. The plants were huge and very well packaged. We got some roses we'd been looking for and they were giant and much cheaper than the little cuttings you have to pay $20+ for elsewhere. We are very happy and will certainly order again. Our only problem is, sadly, most of their plants aren't hardy here.

Positive cspier
(1 review)
On Jun 13, 2016, cspier Weimar, CA wrote:

I love the new packing system! The plants were always packed to protect them well, but now they are also easy to unpack Ė no scissors necessary, and I donít risk damaging them when unpacking. I also appreciate that the soil fills the pots, and I donít have to try to fill up the soil when unpacking as I used to have to do when they sent them in bags in their pots. Now I can unpack them late after work without fear of them drying out for lack of soil before I plant them.

Positive katoly
(1 review)
On Jun 2, 2016, katoly Mead, WA wrote:

I have purchased plants online before and had terrible experience! I hesitated to do so again, but was wonderfully surprised by my purchase from ANNIES !! The plants were robust and good size, and were packed so lovingly. I have never seen such care in readying plants for shipment!! They are growing rapidly and was so happy that the plant choices were so varied! Thank you ANNIES for your commitment to the Customer!! I will be back! Kathy Olson Washington state.

Positive mglory44
(1 review)
On May 31, 2016, mglory44 Holliston, MA wrote:

My order of plants came in one box. 8 Plants were packed beautifully in separate containers with individual cardboard and plastic to keep the soil moist and in place. The plant material was in beautiful condition...great root balls, great color and no rot or blackened parts. I was very impressed with their products compared to other mail order companies I have received.

Positive LouiTucker
(1 review)
On May 30, 2016, LouiTucker San Jose, CA wrote:

They recently upgraded their packaging and it is wonderful! It's so easy to get the plants out of the box. My hat's off to the engineer/designer who figured that out!

Positive Dawnzilla78
(1 review)
On May 13, 2016, Dawnzilla78 Simpsonville, SC wrote:

I was SO thrilled at the selection and variety available.. And my plants all arrived in PERFECT condition all the way over here in South Carolina! I'm now a customer for life! You can't go wrong with Annie's!

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