Comments regarding Annie's Annuals and PerennialsClick here to return to Annie's Annuals and Perennials's listing.
You are viewing only positive comments
|On Apr 17, 2013, art56 Buffalo, NY wrote:
My mother ordered 5 plants for me for my birthday. The plants arrived healthy and well packed. Soon after, one of the five plants began to wilt and looked near death. I emailed Annie's to see if they had any ideas of how I could try to save it. To my shock and delight they immediately offered to send me a brand new plant free of charge with free shipping. They also told me that the box could fit 3 more plants if I wanted to purchase a few more and it would still ship free. Of course I have a wish list about a mile long. So I called and put in my order. So happy with this superior customer service. Amazing job!! I will definitely order from them again.
|On Apr 17, 2013, JoeyInOregon Eugene, OR wrote:
Posted on April 8, 2013, updated April 17, 2013
On April 17th, 2013, JoeyInOregon changed the rating from negative to positive and added the following:
I received a phone call from someone at Annie's, who offered me an apology, replacement of one of the plants that was so damaged from the poor packing job that it appears to be dying, and free shipping on a pending order. I'm once again very pleased with Annie's Annuals and will continue to purchase from this nursery.
|On Apr 9, 2013, zelda64 Spring Hill, FL (Zone 9a) wrote:
I recently bought a couple plants from Annies. I bought a Psoralea pinnata "Kool-Aid Bush" and a Lessertia montana "Mountain Cancer Bush". They both came to me beautifully. They were shipped to me very quickly also. Michelle over there has been great. She answered my emails promptly and was just a pleasure to deal with. They have a wonderful selection of unusual plants and I look froward to ordering some more.
|On Apr 4, 2013, cerealkiller Ramtown, NJ wrote:
Posted on April 4, 2013, updated April 4, 2013
On April 4th, 2013, cerealkiller added the following:
Actually, I am in Howell, NJ. Not sure why Ramtown is showing up.
On April 4th, 2013, cerealkiller added the following:
Just as an aside, I have read more than one comment about shipping charges which is more than annoying. We shop at these nurseries with the idea that we're looking for unique products that fit what would be our ideal gardens. You want to save money (or so you think) at big box entities that sell gallon cans of mundane plants that have been traumatized on their own during their transportation and you think that just because they are in big buckets that they are somehow "safer" from disease, will grow better, and better yet, somehow, you're not paying for their transportation costs? This is like laying the worst possible low grade shingles on a house that will last only 10 years without fraying because you want to compensate for labor costs, even though the amount as a percentage is minor. If I am going to try to find the best cultivars for what I want to represent as my house and represent as part of myself I will pay the transportation costs. Otherwise plant weeds you can pull from the roadside (although some of those might work based upon your needs being fair about it). Everyone make mistakes, especially the ones that b*tch way too much. There is way too much pettiness in this society.
|On Mar 29, 2013, funnthsun (Carisa) Raleigh, NC (Zone 7b) wrote:
Just received my order. Awesome! Healthy nice sized plants, very well packaged. I paid the " high" shipping costs. The reason it is higher is because they ship 2-day air, so that your plants get to you as quickly as possible. Annuals don't do as well as perennials, boxed up. It is always helpful to know the full story before adding a negative review just based on shipping costs.
|On Feb 23, 2013, b07ias Eureka, CA wrote:
Another perfect shipment of plants. The plants were all robust and ready to grow. The Agrostemma is already starting to take off.
|On Feb 22, 2013, hocklea Seattle, WA wrote:
I love everything about Annie's. I have only done mail order and might I say a lot of it through them. Plants always arrive in great shape, well packed and healthy. I am planning a trip from Washington State to Annie's. I am looking forward to it. In the meantime, I shall just read the wonderful catalog and look at the slide shows. You do a great job guys.
|On Jan 31, 2013, grandholly Fayetteville, AR wrote:
Lovely plants, well packed, unusual for gardens here in NW Arkansas.
|On Nov 14, 2012, Frank1965 Shreveport, LA wrote:
Posted on January 28, 2012, updated November 14, 2012
On November 14th, 2012, Frank1965 added the following:
Ordered arrived blindingly fast and in excellent shape. And there was a bonus included! Annie's has things that you cannot get anywhere else and I've never had a problem with anything.
|On Oct 31, 2012, BrisbaneAnne Brisbane, CA (Zone 10b) wrote:
Annie's Annuals is in the SF Bay Area where I live. I have heard good things about them and enjoy their lovely catalog. I finally made it to their Fall party this year. I was SO impressed with the plant quality and selection. Bought a whole bunch of plants at a great price. So far they are all growing beautifully. I look forward to visit there again come Spring.
|On Oct 4, 2012, Laurie777 Renton, WA wrote:
I cannot say enough good about Annie's Annuals. I've been buying plants online for several years now, and the plants I get in the mail are always big and very healthy and beautiful. They have great pictures of them on their website, so you know exactly what you're getting. There have only been a few plants that didn't make it, and when I called they quickly sent me replacements for free. I love the unique variety they have, also. I highly recommend them! Thanks!
|On Sep 29, 2012, Nola_Nigella Boston, MA (Zone 6b) wrote:
Annie's are so wonderful: the plants and the people. My first web order arrived banged up, and they sent out replacements right off. Their wishlist feature (they'll email you when the items come in) is a bit dangerous to the wallet, but completely enjoyable. Flower Floozies FTW!
|On Aug 22, 2012, chumort Chicago, IL (Zone 5b) wrote:
Just about every time I look up plants I find interesting on this website it seems that Annie's Annuals carries them. My favorite part of their site is that you can look through great photos and information and if the plants you want aren't in stock you have the option of starting a wish list and they'll e-mail you when they become available.
|On Aug 10, 2012, FiremanDave Red Bluff, CA (Zone 9a) wrote:
Overall excellent experience.
|On Aug 3, 2012, Gourd Mesilla Park, NM wrote:
Posted on April 21, 2012, updated August 3, 2012
On April 21st, 2012, Gourd added the following:
After reading the other negative comments, it appears that the customer service at Annie's is no longer there. I will not be purchasing anything from them in the future.
On August 3rd, 2012, Gourd changed the rating from negative to positive and added the following:
I have been in contact with Annie's Annuals and they have been great to me, very nice, and after several calls, they sent me some really well rooted plants and I couldn't be happier. It feels good to know that some companies make good on their promises.
The plants were a whole lot larger than the first ones and I am very pleased.
THANK you Annie,
On Aug 3, 2012, Annie's Annuals and Perennials responded with:
"On Apr 24, 2012 5:59 PM, Annie's Annuals and Perennials responded with:
|On Jul 4, 2012, Alegna1263 Masontown, WV wrote:
Received my first order about a month ago. Shipping is expensive but plants arrived faster than expected and packaged wonderfully. Plants are doing great in my garden! I will definitely be ordering again! Thanks Team Annie's!
|On Jun 15, 2012, samnpeb Cottonwood, CA wrote:
I had never mail ordered for plants before but found what I was looking for online a Annie's. The plants were shipped when requested, arrived the next day and I was so impressed with the size and health of the plants and the packaging kept them safe and sound. I would definitely order from Annie's again.
|On Jun 9, 2012, lisaaj Columbus, OH wrote:
I ordered from Annie's a few times in 2011 and was happy with the plants; they are super healthy and packed extremely well. This spring I received 2 lupines "Thomas Church", 2 columbines "Krystal", 1 lewisia "Sunset Strain", 1 brugsmania "Charles Grimaldi", 1 clarkia "aurora", and 1 CA poppy, "Apricot Chiffon". The CA poppy had lost most of its soil in the shipping and didn't look like it would make it, but I planted it anyway and it has started blooming the last few days. The clarkia and the 2 lupines also have been blooming, and the brugsmania is getting huge; I'm sure it will flower beautifully. I am a bit disappointed that the columbines didn't flower and have now died back for the season, but in my garden sometimes columbines only bloom the second year; we'll see. Overall very happy with this nursery, just wish the shipping wasn't so high!
|On Jun 1, 2012, chadinlg Los Gatos, CA wrote:
I have ordered from Annie's several times over the years and am always impressed with their packaging and plants. The only thing better is to visit the nursery in person.
|On May 26, 2012, islander1938 WASHINGTON ISLAND, WI wrote:
Normally I wouldn't pay to have plants shipped by air. But since I live in the mid-west that's the way they ship long distances.Their plants are interesting which is what caught my attention. The plants received seemed healthy and I'll probably have to work extra hard to kill them. Don't worry about buying from this company.
|On May 23, 2012, grik Saint Paul, MN wrote:
I ordered 3 Petunia exserta and 3 Nicotiana mutabilis. The order was confirmed 5/16 and arrived in Minnesota on 5/23. The plants were packed like they were going on a moon trip. Really I don't think anything short of a bomb could have harmed them- they looked great! It took me awhile to figure out how to remove them from the packaging but I planted them tonight. I am really excited to see these beautiful healthy plants do their stuff!
|On May 21, 2012, psychloman Brooklyn, NY (Zone 7a) wrote:
I ordered 11 plants from Annie's this year. Anthemis sancti johannis,calceolaria kentish hero,calceolaria mexicana,collinsia,delphinium,mimulus puniceus,pentstemon thorn,petunia axillaris,platystemon,schizanthus,stylomecon and zaluzianskaya.I couldn't be happier with the performance of these plants.The calceolaria mexicana,mimulus,petunia,platystemon and zaluzianskaya are blooming heavily and will need larger pots soon.The calceolaria mexicana,petunia and zaluzianskaya are incredible and are well worth growing.Ive never seen a petunia or calceolaria like this.I only wish annie would franchise on the east coast,the shipping is so high and it is a miracle these plants arrive in such good shape.I must add that the stylomecon did not make it,the neck of the plant had started to rot during shipping and came off when I removed it from the box.But all in all I am more than happy with the plants.
|On May 14, 2012, artk123 San Antonio, TX wrote:
Annie's Annuals & Perenials, what a blast! The catalog made me feel like a little kid looking at a Christmas catalog. I wanted something from each page. Not only are the plants outstanding, but the shipping and handling of the plants are outrageous! Not in 30 years of ordering plants through the mail have I ever received plants packaged so wonderfully. Thanks Annie & crew, you are truely amazing!
|On May 4, 2012, smartchick Ridgecrest, CA wrote:
This was my first order from Annie's. Looking through their beautiful catalog was such a treat, I had to give them a try. I ordered 4 Nepeta and 4 Achillea. They arrived promptly. The condition they arrived in was a revelation! Lush and perfect. Packing was excellent. I am going to place a larger order immediately. I am in California, so these plants were overnighted to me- they were so well packed, however, that I believe they would have done equally well shipping to a greater distance.
|On Apr 7, 2012, henryn Augusta, GA wrote:
I've placed several orders with Annie's Annuals, and each time I have been very happy with the huge size of the plants. They do not send tiny little twigs out like some mail order nurseries do. I've even gotten one or two that have been merrily blooming away under all those packing peanuts! Many people have commented on the high cost of shipping. The cost of shipping 1 plant is the same as the cost of shipping 8, and I have never had a plant arrive with any damage. The plants are healthy, very well watered and EXTREMELY well packaged. I am willing to spend a little more on shipping (but I buy 8 at a time to minimize the per plant cost) since they always send me big, healthy unusual plants in perfect condition.
|On Mar 30, 2012, vommarlowe Overland Park, KS wrote:
I decided to order some perennials here because they're a Top Watchdog company. I am SO GLAD that I did.
|On Mar 24, 2012, sugarbean Raleigh, NC (Zone 7a) wrote:
I was amazed at the size and condition of the plants when they arrived. They were beautiful! When I've received 4" pots from a lot of mail-order places the plants are a little on the puny side with yellowing leaves that needed trimming. These were 6 inches tall, full, with healthy leaves. There were no yellow or dead leaves I had to remove. They arrived quickly and undamaged.
|On Mar 8, 2012, jenturk71 Dallas, TX (Zone 8a) wrote:
Gorgeous plants, great service. Years ago some of my plants were in a bad state when I received them. Annie's immediately replaced them. My one complaint is that shipping is a little crazy high. I can't buy from them as often as I'd like due to the price, but lovely stuff and great company.
|On Sep 29, 2011, awb_1 Pahrump, NV wrote:
The plants I received are as healthy as can be. There is nothing that Annie's Annuals and Perennials could have done better.
|On Sep 23, 2011, jfw3 Jacksonville, FL wrote:
I've ordered twice from this nursery over the past couple of months. The staff is very helpful with advice and prompt with responses. The plants have arrived in great shape.
|On Sep 22, 2011, analyticalblond San Diego, CA (Zone 9a) wrote:
Posted on September 9, 2011, updated September 22, 2011
On September 22nd, 2011, analyticalblond added the following:
So I received my order!
Everything was beautifully package and arrived unscathed. Part of my order was not fullied in that the 6 Anchusa azurea "Alkanet" was now on back-order but that's o.k. because with Annie's website, you can make a wishlist for items that you like and when they become available, you are given priority notification via email - Sweet!
Now, over the span of 36 hours, I had two casualties. I emailed/called Annie's and received wonderful customer service. I talked with both Judy and Debbie, on two seperate calls, and both were so nice and helpful, I can't tell you how much I appreciate being treated so well.
Anyway, I was sent replacements which I received yesterday.
My experience with Annie's has been exceptional and I can vouch for their products as well as their commitment to customer satisfaction. Their products are not mainstream which means you are going to get a true selection of unique and beautiful plants (a very difficult combination for my Zone - 10).
I am very satisfied - YEAH!
|On Jul 21, 2011, stanlesmith Plover, WI wrote:
Although I couldn't justify the $$ to order annuals from CA. I did order one of the "Flower Floozie" t-shirts. It arrived promptly, is good quality, priced reasonably. The only problem is that many of the shirt sizes are out of stock, I would love to get some of these shirts as gifts for friends. Annie's, please re-stock ASAP!!
|On Jul 14, 2011, Highmtn Cliff Dweller, WA (Zone 8b) wrote:
I have purchased from Annie's Annuals and Perennials before. The plants could have been a little bigger (and maybe a little cheaper) but they were VERY WELL PACKAGED for shipping, and in very good shape when they arrived. The plants always seem to take right off and thrive. My experiences with this company have been A+!
|On Jul 7, 2011, fritzley Beaver, PA wrote:
This was the first year I ordered from Annies Annuals and WOW am I glad I did! I place orders for plants every year, especially for the variety and Annies not only has the variety it has the quality. All of the plants I received from Annies were good sized and in large pots, not plug plants. All the plants I ordered survived and I placed a large order of 20+ plants - all different. I didn't hesitate when it came to the shipping charges since I do mail order quite frequently and didn't feel the charges were out of the norm. And, Annies kept me posted with emails as to when expect my shipment which arrived on time - all plants in perfect condition. I only wish I could post pictures of my beautiful plants ordered from the west coast, and grown on the east coast for everyone to see! I plan to continue to order from Annies in the future and I check out their web page weekly. Thanks Annie!!!
|On Jun 14, 2011, greatorganics Doerun, GA wrote:
I ordered 10 plants from Annie's, all plants arrived in excellent condition and well packaged (although I don't believe the peanuts were necessary). The plants were healthy and of a good size and compared to other online plant sites I have used, they were superior in all categories.
|On Jun 3, 2011, texasbelle Mid Gulf Coast, TX (Zone 9b) wrote:
My first order from Annie's arrived yesterday and it certainly won't be my last....the plants were large and healthy. However, the beautiful catalog that was included may be my bank account's undoing....my wish list grew exponentially while I looked through it!!!! Thanks, Annie, for the beautiful plants!
|On May 31, 2011, comaroon Morehead, KY wrote:
This was my first experience with Annie's and I'll be back for more and more of their wonderful plants. Large plants arrived healthy and ready to bloom. My only complaint: I want them all...
|On May 29, 2011, Speckled_Hen San Antonio, TX (Zone 8b) wrote:
A delight to order from! This nursery has inspired me in so many ways. I just love their attitude and style and I am now a customer for life. My plants arrived in wonderful shape and were very healthy. I even got a bonus plant! Their customer service is supurb. Their catalog and plant offerings are unique and delightful - you won't believe how colorful and fun their print catalogs are! Annie's is addictive - I want more, more! They have a great Facebook page by the way where Annie posts lots of photos and answers questions. The shipping is a bit expensive but you'll see why when you get those beautifully packed plants. The only thing that's hard about ordering from Annie's is making up your mind about which plants to choose - they're all so exciting, you'll want them all. Don't hesitate to order from Annie's - you'll be glad you did.
|On May 13, 2011, bookreader451 Troy, NY (Zone 5b) wrote:
I have coveted some of the more unusual plants fron Annies and I placed my first order this year. I cannot believe the care these plants were packed with. They are all large and healthy and lovely. I will definately order again.