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Comments regarding Annie's Annuals and Perennials

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295 positives
21 neutrals
25 negatives


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Positive nevadagdn
(118 reviews)
On Aug 16, 2005, nevadagdn Sparks, NV (Zone 7a) wrote:

I placed an order last week with Annie's. It arrived today. I received an email confirmation of my order and I also received notification when my order shipped. I ended up with 6 plants for about 60 dollars (including s&h), and I'm not in the least unhappy with that. I got 6 healthy, large really unusual plants I couldn't find anywhere else. The packaging was excellent, if a bit difficult to remove. It seems the best packaging for plants is always hard to remove.

On August 22nd, 2005, nevadagdn added the following:

I just wanted to make a minor rant about all the people who fuss about shipping charges here and at other sites: Annie's isn't out of line. I work in a field where we order perishables regularly, and shipping runs us a MINIMUM of $17.95 to obtain our supplies. Annie's packaging alone must run to nearly $2/per plant, what with the pot, the plastic wrap around the root ball, the fresh rubber band, the custom insert in the box, the box itself AND all of the (much-cursed) packing peanuts.

All but one of the plants I ordered are thriving. The one that isn't thriving merely needs more water, which it will get tonight. It should be okay just as soon as it settles in. A lot of dryland plants are fussy like that.
On September 8th, 2005, nevadagdn added the following:

I'm an idiot. I placed ANOTHER order--8 plants this time. If anything, the plants were even nicer, and the root balls even more hearty than the great first shipment. I will NOT place another order this Fall. I will NOT. Maybe if I say it often enough I will succeed.
Positive RayvenStumm
(1 review)
On Aug 4, 2005, RayvenStumm Redmond, OR wrote:

I recently had the opportunity to order some plants from Annie's. I had come across their website when looking for plants on the internet. I have never done online ordering before, and it was extremely easy with their system. My plants arrived at my door just when they said they would, all healthy, looking great, and very well packed. I planted all 5 plants and they appearingly were doing alright. Within one day, one of the plants started to look very bad. I e-mailed Kelly, Annies propogator and asked what I could do to save this little guy. He/she wrote back within the same day explaining that they sometimes have trouble with their annuals and shipping. I expected some advice on what to do to try to save the plant, and what I got was a letter telling me they were going to send a replacement, and that it was already in the works. I don't even get this kind of service from my local nursery, let alone expecting this kind of service from a nursery out of state.Shocked was the least I could say about the fact that they were going to replace the plant, no questions asked. I am very pleased with the way they do business. Their packing and shipping of plants is wonderful, and their customer service as far as I am concerned is top notch. I will most certainly be doing business in the future with them, and would gladly reccomend them to anyone else. Thanks Kelly and Annie's for making it a joy to buy from your company.
Katherine GoldenEagle

On August 10th, 2005, RayvenStumm added the following:

Redmond Oregon 8-10-05
As I said in the first comment, I was losing one of the plants I got from Annie's. Well, I got the replacement today, right on time and packed as well as the first shipment.
I was again dumbfounded when I opened the box, because of finding the one replacement plant for the one I lost, there were two plants.
In other words, I lost one plant, and I got two to take it's place.
Like I said before, I can't even get this sort of service from my own local nurseries, let alone one out of state.
I don't like the $2.00 shipping charge, but for the level of service they provide and helpfulness they have given me, especially Kelly, I am not going to complain. Thanks again Annie's, you're a gem among nurseries. Wished you had a store closer to me so I could shop directly.
Katherine GoldenEagle
Positive MrsFarmerJen
(1 review)
On Jul 27, 2005, MrsFarmerJen Napa, CA wrote:

Annie's is a gem! The website is very easy to use and full of great information that I find myself continually going back to reference. I love the "plant list" search options and they have a fantastic selection of California natives which is what I have primarily been planting in my garden. My experience with them was nothing less than great - the entire ordering process went quickly and smoothly and my plants arrived in excellent condition (ordered on Friday, received on Tuesday). The plants were packed very well and were healthy and undamaged. I live close enough to drive to their nursery (45mins away) but chose to order online for convenience - no matter where I choose to buy my plants (other than online) it costs time and money to go (gas, bridge toll, etc etc) so I didn't mind the handling fee. Besides, you can't find anywhere near the selection or quality of Annie's at Lowes or Home Depot, etc (so ignore those negative comments!). And as far as the 4" pot vs gallon size pot debate - I personally prefer buying my plants in the 4" size. Sure they might be a bit smaller than the gallon size to start, but I think they take better and in the long run the plants grow more vigorously and are healthier. After all, just how long has that gallon size plant been in that pot?? My Annie's plants are taking off and have already surpassed the size of some gallon sizers I planted about the same time... At any rate, I highly recommend Annie's and know I'll be purchasing again. Thanks Annie - A+!

Positive lepidoptera
(1 review)
On Jul 27, 2005, lepidoptera Boise, ID wrote:

re: Annie's Annuals. When I discovered this web site, after having read about it in an issue of Sunset magazine, I felt as though I had struck gold. While there are wonderful local nurseries and while I am a catalogue maven, this was an unexpected surprise. The abundance of annuals I had never seen was a joy! The poppies filled my spring garden with glorious colors. While I am still waiting for the datura to bloom, most of the plants arrived vigorous and roaring to get into soil and bloomed shortly thereafter. After the initial sticker shock for handling and shipping, I tried to be careful and budget my orders over several weeks. Every plant has lived and thrived and each arrived perky and ready to go, just as though I had been to the local nursery.

Positive capwest28
(2 reviews)
On Jun 8, 2005, capwest28 Pearland, TX (Zone 9a) wrote:

Recently I emailed Annie's and asked a question about the suitability of plants they have for the Houston, Texas area. I really was amazed when their propagator Kelly responded with a large list only three days later!!! After ordering from another mail order company where I had to guess about the proper plant for my area, I was very pleased to get some information that would maximize my chance at success. All gardenders KNOW how much work goes into caring for plants. I see the poor care by the garden centers that results in dead and dying plants soon after their arrival. I will gladly pay to have plants sent to me that I cannot get here. Besides, I get to look at the gorgeous garden pictures on the website for free!! Thanks Kelly and Annie's for creating a place that I hope to visit if I am ever in the area. My order will be forthcoming!!!!!!!!!!!

Pam in Pearland, TX

Positive Kaveh
(1 review)
On Apr 30, 2005, Kaveh Santa Monica, CA (Zone 7a) wrote:

While I was doing an internship at The Mendocino Coast Botanical Garden in 2003 I was lucky enough to be given the task to be buyer for our Annie's Annuals orders. It was so exciting getting the fax of available plants each week and placing my order for the garden.

I was also lucky enough to visit the nursery itself on several occasions (where I was overwhelmed by the exciting choices) and I met Annie as well. If you live in or are visiting the area this is one nursery you must make a trip to see. And if you are lucky you might meet Annie as well because she is just as wonderful as you can imagine if you have read the articles in her newsletter or visited her website.

I was sad to move back to the east coast and not have access to this great nursery anymore but Annie assured me they would soon be doing mail order.

Well I finally placed my first order and I am as pleased with the quality of the plants as I would be if I had picked them out myself. I chose a few old favorites from my time in California and a few new things as well.

Annie is a treasure for horticulturists who are plant fanatics who are excited about learning about and growing new plants.

On June 16th, 2009, Kaveh added the following:

6 years later I am living in Southern California and decided to pay Annie's a visit while vacationing in the Bay Area. Well worth the trip. Since my first trip to the nursery in 2003 Annie has expanded to mail order and increased her retail hours but the nursery is better then ever.

The display gardens are nicer then most Botanical Gardens I have been to (all in raised beds and containers) and the selection is overwhelming. The only thing that kept my purchase under $100 was the fact that I am living in an apartment with only a 4 x 12 balcony to garden on these days.

If you are a gardener living on the west coast or visiting the SF Bay area you owe it to yourself to take a trip to this amazing place.

Positive tomocean
(1 review)
On Mar 14, 2005, tomocean Citrus Heights, CA wrote:

My wife and I love Annie's! In fact, we always seem to end up stopping whenever we visit that area (from Sacramento). They have the best California native plant selection that I've found in Northern California. A word of warning - if you love flowers and stop at Annie's, make sure you have plenty of spare time.

Positive larrytioga
(1 review)
On Feb 11, 2005, larrytioga Oakland, CA wrote:

A remarkable place! After years, scavenging through the megastores or boutique nurseries of Berkeley, Annie's arrived. All I can say, is that you owe yourself the pleasure to prowl the staggering rows of plants they have available. My greatest dilemma is which plants I need to move to the compost to make room from something from Annie's.

Positive rockclimber39
(1 review)
On Jan 31, 2005, rockclimber39 El Cerrito, CA wrote:

I am a novice gardener but have done extensive research on gardening and plants in the last year. A trip to Annie's is the ultimate experience. I love their website and I LOVE their gardens. I live near Annie's and can't stay away! It's an addictive and habit-forming experience!

Positive butterflybyrob
(8 reviews)
On Jan 29, 2005, butterflybyrob Spring, TX wrote:

In my search for unusual plants, discovering Annie's Annuals has been a dream come true. I order from her at least once a month. There is a vendor on E-Bay that sells her plants, they will bring over $20 at auction, sometimes as much as $60.

Annie's plants arrive fresh and green, always with extra containers (large 4 1/2 inch), making it easy to remove the wrapped root ball. Most of her plants are drought tolerant and have low water requirements, needing fast draining soil, which she supplies in the large root ball of her plants.

Then there is the packing, when it comes to packing plants.. most companies you learn what not to do.

Annie showed me how to pack a box of plants in a word...


Thanks Annie

On April 11th, 2005, butterflybyrob changed the rating from positive to negative and added the following:

I have e-mailed Annie's Annuals three times and have not received a response. I received a damaged plant in one of my last orders, actually two. It is such a disappointment to be ignored after 7 orders in as many months.
On April 13th, 2005, butterflybyrob changed the rating from negative to positive and added the following:

Today I received a phone call from Debi at Annie's Annuals; I was delighted with the outcome and can honestly say that the entire staff at Annie's is dedicated to the nursery. This is not the first time that AOL has left my e-mail lingering in cyber space; My order has been taken care of and the miscommunication has been, as well.
Positive Zuzu
(38 reviews)
On Jan 13, 2005, Zuzu Sebastopol, CA (Zone 9a) wrote:

Please don't be dissuaded by the negative comments on this page. If you read them, you'll see that the reasons are irrelevant. Annie's Annuals is a treasure. They carry many plants that no one else offers. They ship once a week, the packing is great, and the plants are fully established. Some of the plants in my order this week were already blooming.

They also have a wish list on the Website. You can put the currently unavailable plants you love on the list, and they'll notify you when they're available. It's a really nice extra service.

Positive jennysaunt
(1 review)
On Aug 22, 2004, jennysaunt Oakland, CA wrote:

I recently had trouble with my computer but had seen some wonderful plants on Annie's Annuals website. Because I wanted to order I called them. I had exceptional service by phone and the plants were shipped the very next Monday (they only ship on Mondays and Tuesdays). They arrived in excellent condition and are thriving in my garden. I am looking forward to ordering more plants from Annies because of the wide variety they grow and the excellent service I received. I highly recommend them.

Positive Tamma
(1 review)
On Aug 13, 2004, Tamma La Mesa, CA (Zone 8a) wrote:

I have mail ordered twice from Annie's Annuals and have received both orders in fine form and in a timely manner. I have found that Annie's Annuals offers many "hard to find" items for those of us who search for the unusual and "something different" for our gardens. I had ordered (and forgotten) a Campanula primulifolia in my first order and planted it in my garden. What a delight when it bloomed this summer! Tall spikes with bluish-purple flowers all over. Quite a sight in the garden. I liked it so much that I ordered a few more on the second order. I find the 4" plants do very well when planted. I also find the website to be very informative, giving information on the requirements of each plant. That is very useful to me. I haven't been to the nursery yet as I live in San Diego, but I have planned a trip in September just to go there and shop in person. I can hardly wait.

On September 11th, 2004, Tamma added the following:

I can now say that I have personally visited Annie's Annuals and been able to shop to my heart's content! It's a good thing that the nursery is no where close to where I live or I would be broke! The stock is amazing and everything we viewed was extremely healthy and well marked with information about each type of plant. All of the stock is in 4" pots which makes for very easy transport and actually does better when planted in the garden, giving the plants time to establish themselves. I can hardly wait until I can afford to make the trip up north again. The staff was very helpful (Thank You, Patty!)

Positive flowerelmore
(1 review)
On Apr 24, 2004, flowerelmore Forest Knolls, CA wrote:

I love Annie's Annuals! They carry an amazing range of annuals and perennials, and I have been buying their plants through my local nursery for years.
I finally made it to Annie's nursery/growing grounds in Richmond a couple of weeks ago and was very impressed. The nursery is much larger than I had realized, and even after spending 1 1/2 hours there, I didn't manage to see everything they had to offer! A lot of the plants were smaller than you see in your local nursery, but they were all very healthy, and none of the two dozen plants I bought were root-bound, unlike other growers plants found at my local nurseries.
I have yet to order online or over the phone, but their website is beautiful, easy to navigate, and provides info on every single one of their plants.
I'll be back!

Positive eje
(3 reviews)
On Feb 21, 2004, eje San Francisco, CA (Zone 10a) wrote:

I have been buying Annie's Plants at various Bay Area nurseries for a couple years now. They specialize in California Natives, Drought Tolerant Plants, Deer Proof PLants, and unusual varieties. The plants are always well started and healthy. They also sell directly at their nursery and have recently started an internet and mail order business.

I have yet to try the mail or internet order business; but, love the variety of plants they pick to supply. Many of the most successful plants in my garden are from Annie's.

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