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Comments regarding Sooner Plant Farm (Shop Smarter Shop Sooner)

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346 positives
4 neutrals
9 negatives


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Positive Cheri2057
(1 review)
On Apr 23, 2009, Cheri2057 Saranac, NY wrote:

I am very pleased with the plants I ordered on the 19th and got today the 23rd! They look healthy and already growing in a pot! They are wrapped in plastic to keep all of it in place. I had looked at other places and all you would have gotten there is a root or seeds and they charged a lot more than I paid from sooner. I am very pleased with the packs they sent for putting in the bottom of the soil and the book of info! I will be ordering from them again and again!

Positive suttersam
(1 review)
On Apr 20, 2009, suttersam Columbus, IN wrote:

I placed an order this spring for some new trees. I order from Sooner because I am interested in elm trees and they have a larger selection especially the Allee. I had placed an order for 2 of the Frontier Elms in the smaller size. The did not have the size I ordered. I contacted them and they quickly found a solution for my trees.

I had ordered one of the smaller sized Allee Elm 3 years ago. The first year the tree grew very little, but established a great root system and the second and third years it grew very quickly to over 10 feet. The tree developed a sturdy truck and nice classic vase shape.

I am very satified with the plant material and service from them

Positive Aparkplace
(6 reviews)
On Apr 20, 2009, Aparkplace Barrington, IL wrote:

I just received my purchase (my first) from them. They were extremely well packed so the plants arrived in perfect condition. They were all very healthy plants and extremely well grown. I will look forward to ordering from them again.

Positive sahoward
(2 reviews)
On Apr 20, 2009, sahoward Tulsa, OK wrote:

I live in Tulsa, Ok and Sooner Plant Farm is about 45mins from Tulsa. I wanted to check out the nursery hopping to plan a Perennial Club Trip to the nursery. What a beautiful nursery and so very clean. The greenhouses were like a painted picture inside and out. The plants were just as pretty and clean also. They are not able to handle a large group as we have but I will be telling everyone in the club that Sooner Plant Farm is an excellent mail order site. They have the perennials you only see in catalogs in one gallon pots, not those little 2inch pot with half dead plants, the pots are full and clean. Sooner is a great mail order company. Sue Howard

Positive njjpl
(18 reviews)
On Apr 19, 2009, njjpl Pequannock, NJ wrote:

Just received 2 Deutzia and a Clethra..........all arrived in great shape and well packaged. An A++++ company!!!!!!!

Positive jthompsonmd
(4 reviews)
On Apr 18, 2009, jthompsonmd Beaumont, TX wrote:

I'm a first time buyer of larger trees online. Usually the shipping is cost prohibitive. Well, I must say I'm a convert. Yes, I still had to pay for shipping, but the quality from Sooner Plant Farm made it all worth while. The large tree came very well packed with all the leaves intact. Within 5 days of planting, the new growth has been spectacular. The lavender twist redbud is a spectacular focal point of my garden. I have already placed my second order and can't wait for the arrival.

Positive SensiScholar
(3 reviews)
On Apr 13, 2009, SensiScholar Little Elm, TX wrote:

If only every online nursery was this excellent. The website isn't my favorite but this small critique is nothing other than some tweaking on navigation issues and maybe a little more information. The speed of this process with Sooner is phenomenal!!!

I ordered a blackberry online on 28MAR09 and LITERALLY 2 hours later I get an email that my order is preparing to ship. The email says my ship date is 01APR09 and my plant was delivered green and healthy on either the 2nd or the 3rd. It was packaged very, VERY well with lots of foliage that perked right up as soon as I unpacked it and watered it inside a window to ease its transition. I can already see growth and I even forgot to use the free starter fertilizer packet included in the packaging.

I wish I'd have found DG before I ordered from some other sites reviewed far less favorably than Sooner while looking for the blackberries those sites and Lowe's were sold out of.

If by chance, and each day it's looking more likely, that the lower-rated site where I've yet to receive my order (placed 5 days before the Sooner order) and have yet to get an email with a shipping estimate even after calling a week ago - having waited the 2 weeks it takes to "process" any order (listed on the FAQ page I didn't read but was informed of after I called with one week of having an "order received" email and nothing about shipment - tomorrow is 3 weeks - then I will request a refund by Friday if I have nothing in writing about shipment and I'm calling Sooner immediately.

Positive Wellsjme05
(1 review)
On Apr 11, 2009, Wellsjme05 Chatham, IL wrote:

This is a great company. Very helpful. They make sure you are pleased with your order. Will continue my business with them. A+++

Positive Daisy_Charlie
(1 review)
On Apr 7, 2009, Daisy_Charlie Miamisburg, OH wrote:

I ordered a Wisteria tree from Sooner. When I first investigated the site, they were out of the tree form of Wisteria. I contacted Brian via e-mail, he responded the same day and was able to provide me with a very healthy specimen. The tree arrived when promised and undamaged. They do package their trees very securely even the soil was uninterrupted in a 5 gallon container. I will be ordering form them again. Thanks, Sooner.

Positive schifferle
(3 reviews)
On Apr 5, 2009, schifferle Lansing, KS wrote:

I ordered a Shangtung Maple on a Sunday and within the hour I was called to clarify the delivery date. My email questions have also been very quickly responded to. My tree arrived extremely well pkg'd and was a healthy & good-looking tree. This is my first time ordering from Sooner and I have been impressed.

Positive amy1964
(1 review)
On Apr 3, 2009, amy1964 Parkton, MD wrote:

Always nervous to try plants through the mail with a new company but was pleasantly suprised by the quick service, great price, and large beautiful plants! I received a boston ivy and a vitex tree- both of which were selling for double to triple on other sites. Would definitely purchase from them again and would recommend them to anyone looking for nice sized plants at a reasonable price!

Positive plantgnome
(26 reviews)
On Mar 23, 2009, plantgnome Coram, NY wrote:

I ordered numerous shrubs from Sooner Plant Farm, and their customer service is A-1-I was just advised last week that part of my order is shipping today. I will report back when my shrubs arrive with further feedback. You have to try this company.

On March 28th, 2009, plantgnome added the following:

I received my baby winterberry shrubs and planted them today. They look healthy and came well packaged. Also they send little plant food packets to use in the planting hole. Great company, great plants, i'm also waiting on another order with them for cotoneasters and viburnums. Can't wait!
On April 12th, 2009, plantgnome added the following:

I am awaiting my delivery of viburnum, cotoneaster and sedum from Sooner PF. Due to the stupidity of UPS who took it upon themselves to say my office was closed this past Friday, my shipment was delayed and will arrive Monday. I did call Theresa at Sooner who calmed my nerves regarding the plants surviving over a week in boxes on a UPS trailer, none of this is Sooners fault and they did try to help, however as we all know UPS is not customer friendly. Sooners customer service is wonderful and will be ordering from them in the future.
Positive perfectbound
(1 review)
On Mar 16, 2009, perfectbound Saint Petersburg, FL wrote:

I discovered Azalea Autumn Sunset through Dave's Garden and ordered from Sooner's Nursery, who I also found out about through Dave's Garden.

This Azalea is beautiful. Sooners did a fantastic job in shipping safely and they also ship fast! The Azalea is bigger than I imagined and it is filled with blossoms, a nice surprise! It is now planted and has the first 2 blossoms opened.

Sooners has wonderful customer service as well. I just placed a second order from them, so you know I'm happy.

Thank you Sooners Nursery and thank you Dave's Garden.

Positive ladysun
(2 reviews)
On Mar 14, 2009, ladysun Blue Creek, OH wrote:

THIS is how all business should operate.

I was looking at another business on line for my new Apple Trees but wanted to find Reviews to ...back them up or discount the company I was first looking into. While searching for reviews, I made my way here and found Sooner Plant Farm. FAR better pricing and Reviews than the original company I had begun my search over.

I had an email exchange several times before placing my order with Sooner Plant Farm, wanting to be sure my choices in Apple Tress would work well together, grow in my zone, those kind of things. EVERY contact with Sooner was responded to in good time and with the information I needed.

I placed my order for 3 Apple Trees and before my trees ever shipped out, Sooner had contacted me twice on the phone, for various details about my order, to make sure I had an order I was happy with and to make sure they gave me the healthiest trees possible. The second call I received was from a young lady there, just confirming things....while we are talking, I'm assuming it was "Brian" but he was actually hand checking/picking my trees, making sure they were healthy and overseeing the job himself.

I was a bit worried about shipping, but my trees made it from OK all the way to Southern Ohio in just a couple of days (they arrived here yesterday evening in fact). All 3 of my new Apple Trees arrived without the first twig bent or broken. All my trees are well branched and healthy. Even the packaging was done in a novel way, to protect the trees from shifting en route).

Though I WILL be a repeat customer from here on and will be reccomending Sooner to anyone I personally know, well...I do have an issue with Brian and staff...see they included a wonderful Japanese Red Maple in with my order, UPS delivers late in the day here and my 7 year old laid claim to the Maple, as soon as we unpacked our new trees...Next time Brian can come and explain to my 7 year old that his new Maple has to wait until daytime the next day before getting planted into the ground ;)

Great experience all the way around. Business the way it should be done and a caring and ethical company. Sooner Plant Farm deserves the highest ratings I can give!

Positive 17decker
(5 reviews)
On Mar 4, 2009, 17decker Grand Junction, CO wrote:

I can honestly say that this company has it's act together! I have ordered several plants online from other companies and none even come close to compare to Sooner Plant Farm.
I ordered the Endless Summer Hydrangea from Sooner Farm and when I opened the box I was a little nervious but once I saw how they package their plants and what great quality the plant was in I knew that I had made a great purchase. Since the plant arived 2 weeks ago it has grown like crazy! I can honestly say that I will continue to order through Sooner Farms!

Thank you Sooner Plant Farms!

Positive hussion
(1 review)
On Feb 23, 2009, hussion Frankston, TX wrote:

Very nice to deal with. Excellent packaging. I'll be ordering again.!

Positive Sis_E
(1 review)
On Feb 17, 2009, Sis_E (Cissy) San Jose, CA (Zone 9b) wrote:

I ordered two dormant Burning Bushes. They arrived fast and intact. They are in pots with the proper soil. The pots were sealed off beautifullly so as to not lose the soil. Very precise directions for care until time to plant.

I hightly recommend Sooner Farms :)

On March 26th, 2009, Sis_E added the following:

I just wanted to add that my burning bushes are thriving with lots of green leaves starting to spring forth :) WTG Sooner Plant Farm!
Positive joealabama
(1 review)
On Jan 22, 2009, joealabama Lillian, AL wrote:

I ordered three trees and immediately received three good looking specimens at very reasonable prices. One, a tamukeyama Japanese maple had several branches broken off. I called and they immediately
sent out a replacement. I will order from them again without hesitation.

Positive sunloverincincy
(2 reviews)
On Jan 19, 2009, sunloverincincy Cincinnati, OH wrote:

Every plant I have ordered arrive quickly & very healthy. They have one of the most exstensive assortment of heuchera collections iI have found. Bought so much last year I definately would recommend joining their Garden Club. Saved alot of money. Would'nt buy anywhere else... and I live in Cincinnati, Ohio! A loyal Fan, Deborah

Positive bonsaikim
(1 review)
On Dec 5, 2008, bonsaikim Pensacola, FL (Zone 8b) wrote:

Quick shipping and extremely well packaged with detailed planting instructions. Very impressed with the quality of the acer palmatum dissectum Orangeola I received. Will definitely be a repeat customer!

Positive motorcop
(1 review)
On Nov 13, 2008, motorcop Quincy, IL wrote:

Very fast delivery of my trees and excellent packaging along with complete planting and care information.

Positive bjwilson
(1 review)
On Nov 10, 2008, bjwilson Kemp, TX (Zone 8a) wrote:

This past spring I ordered 5 Japanese fountain grass plants in gal size pots. They were shipped promptly, and arrived well packaged and protected. However, the plants I received could easily have been in 3" pots, not the gal sized plants I expected to receive. Two of the plants were dead on arrival. I also received a free Japanese Maple tree, bare root, and about 12" tall.
Customer service was very easy to deal with, and I received a full refund for the 2 that were doa, and partial refund for the difference between a 3" pot and a 1 gal pot size plant. And they refunded part of my shipping costs. Refund was swift and precise.

The Japanese Fountain Grass that survived the trip, also survived the summer in my garden. Although they didn't grow, nor did they spread, I understood they might not be a fast grower in my zone. They have all died back to the ground now, but since I can't find out much about their habits growing in my zone, I'm going to wait until spring to see if they come back. My fern do the same thing, and always come back. The FREE Japanese Maple, has thrived and grown at a startling rate and is now over 3' tall.

Over all, I'm very pleased with this company's customer service. I would buy from them again, and probably will in the spring.

Positive KathleenAG
(1 review)
On Nov 6, 2008, KathleenAG Hudson, OH (Zone 5b) wrote:

I ordered a 3 quart Lavender Twist Redbud tree in the spring of 2008. It arrived in a timely manner, in good shape and with planting instructions. It kept well for a few days as I was unable to plant it right away. The tree has done exceptionally well despite having served as dinner for deer on several occasions. Brian Chojnacki and his staff were also very helpful when I contacted them for information on how to winter the young Redbud. Overall, I had a good experience with the folks at Sooner Plant Farm and intend to order again.

Positive jane_stevens9
(14 reviews)
On Oct 22, 2008, jane_stevens9 Wichita, KS wrote:

I just got 2 Blue River ll hibiscus plants from Sooner Plant Farm this week. As can be expected, they were well packed and arrived in perfect condition. I've ordered from Sooner before and am always pleased with the quality of plants they ship. Thanks Sooner!

On March 26th, 2009, jane_stevens9 added the following:

26 March 2009

I've ordered 4 hydrangeas from Sooner this spring and I couldn't be more pleased. 2 IncrediBall hydrangeas were dormant on arrival, but are now forming little leaves. The Big Daddy and Endless Summer hydrangeas are large, lush, healthy plants. This is a
company I keep ordering from because I'm never disappointed and
everything thrives. Besides that, Brian does a superb job of communicating with customers.
Good growing.....
(4 reviews)
On Oct 18, 2008, SNAKEBARK San Francisco, CA wrote:

Ordered twenty two gallon trees (liriodendron, quercus, and acer) and seven two gallon shrubs (juniperus) sent this September to South Lyon, Michigan. All of them were large and of top quality! Excellent packing and excellent customer service! I highly recommend this company and plan to order from them again.

Positive jmcarolina
(10 reviews)
On Oct 4, 2008, jmcarolina Greenville, SC wrote:

I have ordered 3 times over the past 4 years and have always been pleased. A Panicled Goldenrain Tree planted over 3 years ago has thrived, as did the beautyberries planted last year. Great service! I recently ordered some Blue Plumbago plants and they arrived within a week of ordering. Always very good sized and healthy plants and well packed!

Positive Rolo57
(2 reviews)
On Sep 26, 2008, Rolo57 Lake Wales, FL wrote:

I ordered a 3-gallon Buddleia 'Pink Delight' from Sooner Plant Farm. In short, the plant was magnificent and this company is a "class-act".
Their painstaking packaging alone tells me that they love plants as much as we do. I'll be back.


Positive korndog
(4 reviews)
On Sep 20, 2008, korndog Murfreesboro, TN wrote:

I ordered several trees from Sooner plant farm to plant this fall (sept 08). The shipping was quite quick, the packaging was very good, very very minimal breakage during transport, the plants arrived healthy and looking quite good. The only surprise we had was that someone from Sooner called us to give us some tips for how to make our Redbud survive the winter, which were much appreciated.
One should be aware that these plants are being shipped in boxes, and therefore some of the larger/longer shoots will be cut off, I guess we'll see in the spring what that means for the growth of the plants, but overall I am very happy and would order from sooner again.

Positive wholestory
(2 reviews)
On Sep 19, 2008, wholestory Dallas, TX (Zone 8a) wrote:

I ordered a Japanese Maple from them just recently (September '08). It arrived very quickly. It was in a big, rectangular box, not quite a foot in width and length and a few feet in height. The supple branches had been folded up, into the box, but everything came out quite fine. Good bit of growth on it. The still moist rootball was packaged up in a plastic bag and thoroughly taped so that there was no dirt escaping into the rest of the box. The tree was held nicely in place inside the box. It was the height promised. Many of the older leaves were showing browned edges (too much sun??) though I guess I'm not worried about that; they'll be falling off soon for fall anyway. Some branches were already turning the brilliant red color for fall.

Overall I was very happy with what I received. Would definitely buy from them again.

Positive hollys_hints
(1 review)
On Sep 15, 2008, hollys_hints Hersey, MI (Zone 5a) wrote:

I like to get plants locally but my garden has reached a point that I only have space to get just what Im looking for.

Hardy Hibiscus are my favorite & in early 2007 I heard about Hibiscus Crown Jewel that stays short. Only found 2 places that carried them. After reading reviews I decided to try Sooner. I was hesitant though because I have had bad luck getting plants to survive when grown in the southern states (Sooner is in Oklahoma) & I plant them in Michigan. I called Sooner with my concern and they assured me the plants they would send were hardy, healthy & would do just fine in Michigan.
I ordered 6 They arrived as healthy 1 ft tall plants. Then I ordered 2 more.
As they started blooming one was a red & not the white with red center. I contacted Brian & he replaced it & I ordered Hellebores that I was looking for to that shipment.

Spring 2008 the Hellebores did great & still look good and the Crown Jewels grew & bloomed wonderfully.

Two weeks ago had a spot I wanted to change and decided on Echinacea Kims Mop Head Was having a very hard time finding them. So checked Sooner & they did! So ordered 3 along with a Tiki Torch. Plants came in good shape & big. I am looking forward to their blooms next year.

Keep up the good work Sooner Plant Farm.

Positive jalandefeld
(1 review)
On Sep 12, 2008, jalandefeld Allison Park, PA wrote:

I just received my first order. The order arrived in excellent condition. The three plants looked great - like they were just removed from the garden. I will definitely be ordering more items in the future.

Positive jat09
(1 review)
On Aug 30, 2008, jat09 Bartlett, IL wrote:

I ordered a Helleborus and a bonsai tree. The helleborus came in huge (2 bulbs, though one may have been a part of my gift for having a membership), and was extremely healthy. It looked healthier than most plants at the local nurseries, despite having to be sent by mail. The tree (japenese red maple) came with the membership, and though it lost a few leaves on the way, it is still very healthy and was packed very carefully. The customer service is amazing, and I have already recommended Sooner to others. A sure bet.

Positive arlenagwise
(4 reviews)
On Aug 24, 2008, arlenagwise Whitehall, WI wrote:

I am the Producer/Host of the TV series Garden Wise with Arlena.
Brian from Sooner Plant Farm sent me several Cone Flower plants the summer of 2007 and I am very pleased to report that all of the plants came through a harsh Wisconsin winter and are blooming beautifully this summer. On my series Garden Wise with Arlena we did a feature on Echinacea and that was made possible by the healthy plants provided by Sooner Plant Farm.
Thank you Brian and Green Blessings

Positive ialorrie
(2 reviews)
On Aug 18, 2008, ialorrie Boone, IA wrote:

Sent in an order in late summer for double knock out roses, a hosta, and some Elijah Blue Fescue. The roses were outstanding that late in the season and large in size. The grass and the hosta were large in size and the condition was what I expected ordering that late in the season. My items were packaged well and shipped quickly. I love their discount on multiple purchases of a single item. I became a repeat customer today because my experience was definitely positive.

Positive lexflower
(2 reviews)
On Jul 26, 2008, lexflower Lexington, MA wrote:

At the suggestion of a member of this forum (thanks!) who read my very negative review of recent experience with White Flower Farm, I ordered several tiki torch echinaceas and french lingerie daylilies from Sooner. I exchanged some email with Brian, who promptly answered my questions before I placed the order. The plants arrived yesterday and are quite hearty looking and well developed. I will definitely order from Sooner again. Great company.

Positive simplify1036
(1 review)
On Jul 20, 2008, simplify1036 Columbia, MO wrote:

I was thrilled to be able to find the Ajuga repans 'Burgundy Glow' that I had searched for. The plants were shipped quickly and were packed exceptionally well. They are now all planted and are thriving. Thanks for the wonderful mail-order experience. I will be back!

Positive kbedit
(16 reviews)
On Jul 7, 2008, kbedit Arvada, CO wrote:

Two days before my order was to be shipped, I received an e-mail notification AND a voicemail at home from Brian with the news that one of the groundcovers I ordered was not available. I called Brian back, and he recommended a hardier substitute groundcover, which turns out I really like. The order shipped out when Brian told me it would, and both groundcovers were nice-sized, beautiful, healthy, and well-packaged when they arrived. Many kudos to Sooner's for their wonderful customer service and terrific plants. They make me wish I had an acre to design and plant! These people really care about their products and their customers.

On June 30th, 2009, kbedit added the following:

I'm a month late in posting comments about my last order, a Fothergilla major 'Blue Shadow.' As usual, a beautiful, beautiful, healthy specimen that was superbly packaged and delivered right on time. It spent 3 weeks in its delivery pot due to abnormally soggy weather (can't plant when the soil is sopping wet!). It did beautifully until planting, and is doing well now that its roots can spread their toes. I love this nursery.
Positive mollyread
(2 reviews)
On Jul 4, 2008, mollyread Olive Branch, MS wrote:

Quick order acknowledgment and ship notice. Box came packed with two heucheras packaged nicely. Will order again.

On July 10th, 2008, mollyread added the following:

FURTHER UPDATE: Contacted company via email about one heuchera that was not looking too good. Follow up from customer service was same day by phone. No questions or problems, just asked which plant I would like to substitute it with, as the original was no longer being offered. They helpled me pick out a color by phone by description only. Sent out the next day and delivery will be within 3 days of the problem stated. WOW! Now that is customer service, and because of it, I am making a list of things to order from this company for fall planting, simply because of the service.
Positive ShereeGardner
(1 review)
On Jul 4, 2008, ShereeGardner Keota, OK wrote:

This is the first order I have placed with Sooner Plant Farm. Their customer service is exceptional. They even called me at home, to be sure of my orders placed from the internet. I appreciate this as internet orders could be fradulant. I recieved the 3 plants and all were in wonderful condition... they were large! Other than a stick in the dirt. Beautiful healthy plants. I have found my nursery and give them an A++++++++ Excellent --- Polite---- Fast---- and they really enjoy doing what they do. It shows! Thank you!
Sheree Gardner

On July 11th, 2008, ShereeGardner changed the rating from positive to neutral and added the following:

I just recieved my 3 trees that I ordered for Sooner Plant Farm, no thanks to UPS! The trees are just fine, and packed with the Sooner Plant Farm Perfection. My only complaint is with UPS. They deliver to my home at least once every couple weeks...and for some reason, this guy hauling my trees could not find my home. He didnt call for directions or anything. I called the UPS Headquarters 3 times to give directions, with no avail.
The last call made to them (UPS) they said they would reschedule shipping for Monday and I told them NO WAY..Ill pick them up myself! In my opinion, Sooner Plant farm should get a partial refund on the shipping cost of my order... they refused it to me. I paid near 50.00 in shipping just to have to pick them up myself.
I am lucky that I live 30 min. from where they were keeping my trees! I sadly say I probably will not be ordering from Sooner again just because of this lousy shipping. This happens often with UPS for us. I only wish there was another choice for shipping. One other thing to add... as we were out at the UPS dock, I noticed packages, addressed and ready to go strewn all over the ground under picinic tables, and just tossed everywhere in the dirt. These packages were not opened and were taped closed and these people left them lay in the dirt and in the hot sun. I hope there was nothing in those packages that would be ruined from this carelessness of UPS. Sallisaw UPS depot. I will never use UPS again for any shipments. No wonder they lose so many shipments in the mail if they throw them in the dirt and any one could just walk off with them.
Sooner Plant farm is wonderful,They are the best I have ever dealt with.... but they do need another option for shipping.
Thank you!
On July 11th, 2008, ShereeGardner changed the rating from neutral to positive and added the following:

My rating stays POSITVE for SOONER PLANT FARM!

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