Comments regarding Sooner Plant Farm (Shop Smarter Shop Sooner)Click here to return to Sooner Plant Farm (Shop Smarter Shop Sooner)'s listing.
|On Nov 5, 2013, Hawk259 Saxonburg, PA wrote:
Posted on November 1, 2013, updated November 5, 2013
On November 5th, 2013, Hawk259 changed the rating from negative to positive and added the following:
I owe it to Sooner Plant Farm to let the folks who benefit from this website by reading these reviews know that there are companies that share our common passion for gardening and landscaping and these companies like Sooner Plant Farm have the courage to run a business in this current economy and try to turn a profit while dealing with a deck stacked against them as business owners, only to have consumers like me that expect a lot for their dollar and, if not provided that, can sometimes get a little whiny and long-winded (see my review above). Sooner Plant Farm has convinced me that they are indeed a company that values it's customers and their perceptions of the company image. I believe that as soon as Brian was notified of the negative comment I originally left, he started working on how to fix this situation that may very well have been out of his or my control from the beginning. Yet he did make it right, even though he didn't have to. I admire that...it becomes more and more rare by the day. So Brian, I wish all the best to you and your company. May you have tremendous success with all Sooner Plant Farm's business endeavors...because we, who love everything about landscaping and trees and plants and gardens, need people like you. Thanks for making it right. I can safely say that I will continue to do business with Sooner Plant Farm in the future.
On Nov 5, 2013, Sooner Plant Farm (Shop Smarter Shop Sooner) responded with:
"On Nov 2, 2013 1:35 PM, Sooner Plant Farm (Shop Smarter Shop Sooner) responded with:
As always we are thankful for customer feedback. We are reviewing the circumstances regarding this issue and will be responding on Monday, hopefully to the customers satisfaction. Brian 10-02-13
On Nov 5, 2013 10:03 AM, Sooner Plant Farm (Shop Smarter Shop Sooner) added:
Sooner Plant Farm is dedicated to the satisfaction of its customers. We appreciate the feedback our customers share, it gives us the opportunity to review our policies and procedures. Mr. Hawks comments have inspired us to redesign our plant guarantee. As a consumer myself, I don’t like to feel cheated, unfortunately that seems to be the status quo for most companies. We are better than that, and want our customers to know we do stand behind our plants and customer service. I have made attempts to contact Mr. Hawk, and look forward to rectifying this matter with him.
|On Oct 21, 2013, BrisbaneAnne Brisbane, CA (Zone 10b) wrote:
I ordered 2 bushes (Dwarf Forthergilla and Scotch Broom "Lena") from them. It took 7 days to get to my house. I was a little worried about the condition they'll be in when they arrive. They got here today and look fine. Yeah! Thank you.
|On Sep 10, 2013, riv Pine Grove, CA wrote:
i have ordered helleborus and japanese maples from Sooner. they are all doing well and i'm very happy with this company. they offer an amazing range of plants and have a huge selection. they offer plants i've never seen anywhere else that are truly unique.
|On Jul 18, 2013, daffy1a Highland, IL wrote:
The winterberries arrived quickly, well packaged, extremely healthy and were much larger than I expected. Great experience. Thanks, Sooner.
|On Jul 15, 2013, tsabatini Palisades, NY wrote:
Absolutely outstanding on every count:
|On Jul 6, 2013, emmaex Bordelonville, LA wrote:
On December 14 2012 I ordered 4 Dazzle Me Pink Dwarf Crapemyrtles. I planted these on January 24 2013. I could not be more pleased with the performance of these plants. They are approximately one foot tall with no less than a dozen blooming flower heads on each. There are more buds not open yet. I had no expectation of these plants blooming six months after planting let alone so profusely. I recommend this company to any gardener and will definitely be ordering again in the future.
|On Jun 20, 2013, dennyboy34 Yonkers, NY wrote:
Posted on April 16, 2012, updated June 20, 2013
On April 16th, 2012, dennyboy34 added the following:
Ordered two Castle Spire Hollies. Quick shipment and was provided with an order tracking email as well. Plants were healthy and probably the best packaged I've seen from a mail order nursery.
On June 20th, 2013, dennyboy34 added the following:
Ordered two additional Castle Spire Hollies....a little pricey, but same good results.
|On Jun 17, 2013, Marilynbeth wrote:
Posted on June 19, 2011, updated June 17, 2013
On June 17th, 2013, Marilynbeth added the following:
This year I ordered 2 Agastache plants and am very happy with them! They are healthy and growing great!
|On Jun 14, 2013, b_schr Wayne, NE (Zone 4b) wrote:
I've never shopped Sooners before. A Cornhusker here :-) but did this year looking for something that one of my regulars messed up on. Sooners are terrific. The plant stock was first class; communications great; shipping prompt and quick. I was impressed by the size of the vine, the care that had been taken of it before it was ever sold. I was also impressed with the root development. Packaging and shipping were the best I've seen in a long time. Thanks!
|On Jun 3, 2013, Coralville Joliet, IL wrote:
Great experience with Sooner Plant farm. The maple I planted a month ago has grown a foot since I planted it. I attribute it to the smart pot. They make a HUGE difference. No circling roots and the tree got established and started growing right away. Can't wait to see how much it will have grown by the end of the season. Happy customer.
|On Jun 1, 2013, Cinnamon31 Broken Arrow, OK (Zone 6b) wrote:
We are very impressed by the customer service & trees we received from Sooner Plant Farm. We ordered two crape myrtles that were perfectly packaged, healthy & an incredible size. The myrtles are growing beautifully.
|On Jun 1, 2013, Rollandh Wilmington, NC wrote:
I have ordered twice from Sooner Plant Farm. I have used them as a sort of online nursery of last resort simply because they are located 1000+ miles away and I have tried to minimize the effects of transport exigencies that could be detrimental to the health of the plant. And by "last resort" I mean I am so desirous of getting a certain plant(s) and they are the closest supplier to me I am willing to use them to satisfy this desire. They seem like a large business compared to others I've used, but this doesn't reflect negatively on their performance. Response time is immediate with an automated email acknowledging your order. Subsequent emails arrive over the next couple of days advising you when the order will be shipped. I would guess that the total turnaround time from order to receipt is about ten days, and that includes about 3 full days in transit..
|On May 20, 2013, sueherrick Banner, IL (Zone 5a) wrote:
I absolutly love Sooner Plant Farm! I was able to find the Dawn Redwoods for very good prices and when the trees arrived they were great. Very healthy, good looking trees!
|On May 17, 2013, Gully Ellicott City, MD wrote:
Posted on May 3, 2013, updated May 17, 2013
On May 17th, 2013, Gully added the following:
Received my second order from Sooner Plant Farm today. A huge smokebush packaged perfectly and in the peak of health. Very, very impressed!
|On May 17, 2013, bookreader451 Troy, NY (Zone 5b) wrote:
I ordered an Old Yella Hibiscus for delivery in May and I came home from work one day in March and the plant was on my porch. I contacted the company and told them I couldn't leave the plant outside because it was too cold, much less plant in frozen ground. They told me they would reship the plant in May, I received it yesterday and it is fabulous.
|On Apr 15, 2013, Gardeningman Kingman, KS (Zone 6b) wrote:
Posted on June 12, 2012, updated April 15, 2013
On January 3rd, 2012, Gardeningman added the following:
I just placed an order with Sooner Plant Farm for a Weigela 'Wine & Roses' and a Bleeding Heart 'Gold Heart.' I have done A LOT of research, and I have found that EVERY online nursery has expensive shipping, but actually Sooner Plant Farm is less, because they ship larger plants for near the same shipping costs as their competitors who ship smaller plants. Sooner Plant Farm as awesome customer service. Brian was terrific. I will be back later in May to post a comment about the plants, themselves.
On April 19th, 2012, Gardeningman added the following:
Yesterday I received the 6 Weigela 'Wine & Roses' and the 1 Ninebark 'Summer Wine' I purchased from Sooner Plant Farms. I am extremely impressed with this company. The order was shipped on Wednesday, and I received it the next day. The plants were in excellent condition. They were package very carefully with barely any breakage on the smaller branches. There was no wilting, no sign of disease, and the roots were in great shape. In fact, the plants looked like I picked them up from the nursery myself. I will definitely be using Sooner Plant Farms again and recommending them to all of my friends.
On June 12th, 2012, Gardeningman added the following:
It’s been almost two months since I planted the Weigela 'Wine & Roses' and the Ninebark 'Summer Wine'. They are all doing very well. The Weigelas developed a little bit of scorch at the tips of the leaves, but I expected that since they are adjusting to the pretty harsh climate that I placed them in, (full southern sun and reflected heat from the house.) But they are growing pretty fast, their foliage is getting darker, and they are flowering again. The Ninebark is doing fabulous. It gets sun until approximately 2:00 and then it starts getting shade.
I can't say enough good things about Sooner Plant Farm. The next time I order from them (and there WILL BE a next time), I hope to take a road trip with the family to their nursery and pick up the plants after we do a little bit of sightseeing.
On April 15th, 2013, Gardeningman added the following:
It's been a full growing season since I purchased my Ninebark 'Summer Wine' and Weigela 'Wine & Roses' shrubs. The Ninebark is doing wonderful in afternoon shade and has already begun to leaf out all over. The Weigelas are getting there... I planted the Weigelas on the south side of my house in full scorching heat, because everyone told me to do so, even my local nursery owner. Well, those Weigelas scorched like crazy. It looks like five of them are sprouting back from the roots, and will be moving them to afternoon shade in a couple of weeks. But the reason why any of them survived at all was because Sooner Plant Farm made sure they sent me extremely healthy shrubs. This is a great Christian company with a great product, and Brian and his crew are always helpful.
|On Apr 9, 2013, Jcmeinster Conroe, TX wrote:
|On Apr 4, 2013, cerealkiller Ramtown, NJ wrote:
Posted on April 4, 2013, updated April 4, 2013
On April 4th, 2013, cerealkiller added the following:
|On Apr 1, 2013, MDSA Alexandria, LA wrote:
Plants were in superb condition when received! This is quite possibly the best Internet/mail order plant company that I have ever used. I have never received such healthy and large plants come to me in the mail. Five stars!!
|On Sep 28, 2012, jerry59 DESHA, AR wrote:
sooner plant farm is an OUTSTANDING FARM for the plants u want, very healthy and fresh plants, will do business with them again far down the road, best part is they ship midweek here to me in OK and i receive them either thursday or friday, NO COMPLAINTS, ALWAYS a helpful breathing person on the phone when I call was a pleasent surprise when I found them on the website, after doing business with other Major Nursery, and comparing the plants and the prices, well lets just say u pay for what u get!! the lilacs and crape myrtle i have ordered were very healthy plants!!.
|On Sep 13, 2012, icebird28 Coppell, TX (Zone 8a) wrote:
I got to hand it to these people. I ordered 3 Blue Moon Wisteria and I had my doubts on how they were going to make it to me without damage. Also, considering I'm in Dallas and they're in Oklahoma the shipping was super quick. Despite the UPS man not being so gentle with these things, I just unpacked them and WOW!. The packing was excellent, boxes were excellent (however getting the brass staples out were a pain), but that's great. I can't wait for these to show their vigor and spread out and grow. The plants are in excellent condition and more stems than the wisteria I bought at one of our more expensive nurseries. Also, if you want a great variety of plants, Sooner has it and when I had questions, I got very friendly replies. I will order some of the weirder things I want for my front flower beds instead of the bushes everyone else has on my street. Thank you SOONER!
|On Aug 3, 2012, gladLD Carbondale, IL (Zone 6a) wrote:
We ordered and received 10 bushes from Sooner Plant Farm in good shape and everything got off to a good start. And what I would especially like to note was their prompt and very reasonable response to a concern we expressed.
|On Aug 1, 2012, pdcouch2 Noonday, TX wrote:
Sooner Plant Farm is one of the best. I ordered 16 dwarf gallon crepe myrtle from them on Monday. The nursery called me about the shipment. Also they emailed me when the order was shipped with a UPS tracking number. Delivery was very rapid, and the plants arrived in excellent condition, just two days after I ordered them. I removed them from the containers and planted them on the day of receipt. The roots were well-formed and I expect the plants will grow and do well. A WORD OF CAUTION: When ordering plants in the summer months, plant them on receipt, and make sure you do not break the ball of dirt the plant is in. Cut the plastic container away from the ball of dirt and carefully lift the ball of dirt out and place it in the hole. If you break the ball of dirt, the plant may not live. At any rate, the plants were in good condition, and were as advertised. I will order from this company again if I have a special need.
|On Jul 26, 2012, worrall235 New Braintree, MA wrote:
This is an incredible company. I ordered a Crapemyrtle Hopi on-line and they kept me informed during every step. They even e-mailed me what day it was scheduled to be shipped. I wasn't sure what to expect but the 3 gal Crapemyrtle is beautiful - lush and very healthy. Thanks. We'll definitely order again.
|On Jul 15, 2012, BvrCtyGardener Monaca, PA wrote:
I do a lot of mail order business with several companies. This is the first time I've ordered from Sooner. Not only were they extremely helpful on the phone, but they managed to get my order thru a brief window of 70's temps in the middle of a heat wave. I received the most beautifully full heuchera "Georgia Peach" and heucherella "Kimono"! Unlike box store plants which I sometimes suspect were "growth-hormoned" to rootless fullness, Sooners plants are now withstanding the worst 90 temps and rainless weeks I've seen in Western PA in many years. And they're thriving with minimal watering.
|On Jul 1, 2012, ksteve Baldwin City, KS wrote:
Posted on May 31, 2012, updated July 1, 2012
On July 1st, 2012, ksteve added the following:
What incredible vigor! Not only are these plants healthily leafing and branching out more they are blooming again!!
|On Jun 24, 2012, lprnana Atlanta, GA wrote:
Beautifully packaged and great looking plants that have done very well in my garden in the month since I planted them. Highly recommended.
|On Jun 11, 2012, juliep127 Louisville, KY wrote:
My plants coneflowers arrived healthy and nicely packed. They did an awesome job!!!!
|On Jun 2, 2012, Quantumfog Tulsa, OK wrote:
Ordered 3 trees and a perennial; all arrived on time and according to instructions. They were planted two months ago, all are doing fine.
|On May 29, 2012, imagerep Westlake Village, CA wrote:
Happen to find them while surfing on-line. I saw their Black Magic Elephant Ears available (Colcasa esculenta) and bought 2 one gallon plants. After the on-line purchase I immediately received a order confirmation and notice of approximate ship date (agricultural inspection required). I got another email a number of days later with a shipment update. Received the plants on the date promised. They were well packed with no damage to the plants. Shipment was from East Coast to West Coast in hot weather so I was surprised to find the soil still moist. They also include enough fertlizer for each plant during transplanting. Plants look great as they are just starting to take root. Very impressed and will buy from them again.
|On May 26, 2012, Viatrix_Eterna New York, NY wrote:
Everybody was very happy and healthy upon arrival and is content in the pot. Thanks.
|On May 21, 2012, AtlDave Atlanta,
United States wrote:
I have spent $323.54 on this order.
On May 21, 2012, Sooner Plant Farm (Shop Smarter Shop Sooner) responded with:
"On May 21, 2012 7:29 AM, Sooner Plant Farm (Shop Smarter Shop Sooner) responded with:
Dave, I'm sorry you are so discouraged with our company and had to post this negative. We have ship several thousand orders this season, and we really hoping to not have any red. This is very discouraging for us also!
|On May 19, 2012, sandgarden Millsboro, DE wrote:
I'm a newbie to this company. First order came in quickly and the plants are amazing. Can't believe the size of the plants for the price. I don't mind paying shipping for great plants and will be ordering from them in the future. The packaging is amazing.
|On May 15, 2012, texas_guy Weatherford, TX wrote:
1st order from Sooner plant farms this year. I had been dealing with another online company and was becoming frustrated with repeated back orders and changed shipping dates.
|On May 3, 2012, tajataja Hull,Ga, GA (Zone 8a) wrote:
I have ordered two times this spring from Sooner, and have received great plants. The packing is unbelievable! Beautiful plants! Will order from them again.
|On Apr 23, 2012, Samlau Cincinnati, OH (Zone 6b) wrote:
Love my little Japanese Maple (Sensu Full Moon). Got 2 more orders with these guys due this week.
|On Apr 20, 2012, Wylysgarden Tulsa, OK wrote:
I have ordered from this company several times and all experiences have been great. Their shipping might look steep, but their plants are MUCH bigger and healthier than any other mail order nursery I have used so you are getting what you pay for. Their plant prices are a good value, the selection is pretty impressive and their customer service is professional and efficient with a nice personal touch. If there is a question, the proprietor will contact you himself to address it. Most importantly to me, I have relied on this company to provide tough plants that grow in my difficult climate when my local nurseries continue to promote plants with built-in obsolescence. They have enabled me to introduce better varieties of plants to my garden, and it is really starting to pay off.
|On Apr 9, 2012, karensshop Three Oaks, MI wrote:
Our Winterberry plants were dormant but very healthy when they were delivered November of last year. I brought them out of dormancy in the greenhouse and they overwintered with no problems and look great! The price was fair and delivery was fast.
|On Apr 6, 2012, copecindi Fayetteville, AR wrote:
I have ordered often from Sooner Plant Farm. The plants are in great shape and they respond quickly to email requests to change the shipping date.