Comments regarding Twilley Seed Co., Inc.Click here to return to Twilley Seed Co., Inc.'s listing.
You are viewing only negative comments
|On Feb 16, 2021, MVIsland MA, MA (Zone 7a) wrote:
Posted on February 2, 2021, updated February 16, 2021
On February 16th, 2021, MVIsland added the following:
Contacted Twilley by telephone again on Feb 4th, spoke with a woman named "Denna", asked her about the status of the rest of my order that I paid in full for and was never shipped. She said more seeds will be coming in soon, I told her I ordered on Jan 6th via the phone to make certain the seeds were in stock...I told her I need them now to start or I will miss my window of opportunity to start them, her reply was the seeds may not even be available, but they took my money for them on Jan 6th...I asked to to just please credit back my credit card (they have all that info) she said she would, and the credit would show in about 3 days... It has been 2 weeks since that phone call. My credit card was never credited back my money.....SHAME on TWILLEY...
|On Feb 2, 2019, dirkphilly Philadelphia, PA (Zone 6b) wrote:
This is a horrible company. Tried to order some seeds from them. Sent them an email and never got any response. When called the customer service within their business hours and nobody answered the phone.
On Feb 2, 2019, Twilley Seed Co., Inc. responded with:
"On Feb 6, 2019 9:03 AM, Twilley Seed Co., Inc. responded with:
We are sorry to hear that you had a negative experience. We have thoroughly searched our system and have no record of an email from someone with your description. We apologize for this and have sent you a private message requesting your information so that we can make sure that you are properly contacted. We take pride in our quality customer service and are looking forward to hearing from you soon.
|On Jul 4, 2002, CountryGardens Lewisville, MN (Zone 4a) wrote:
Ordered our seed geraniums from them this just to save a few bucks. Ha-Ha. We grow 1500 to 2000. Because of poor germ. and short seeds in pack we were short plants to sell. No more ordering here!