My experience started out negative due to the fact I never received a response from their customer service via email. I posted 2 questions and never received a response. I have since changed my experience to Positive since my order was filled quickly and shipped via Fedex for a Saturday delivery. I placed an order on Saturday and received my motor part on the following Saturday.
Only three out of four small engine repair parts that I ordered were delivered, though all were charged for and marked as being shipped on the packing slip. I emailed their customer service department, and have not received any acknowledgement after two weeks. I also tried to call their phone number that was listed on my credit card statement, and found that the number had been disconnected. I even called information to get a current listing for them in Salem, Oregon, and was told there was no listing.
On February 15th, 2005, bcristo changed the rating from negative to positive and added the following:
It took some time, but Greenshoes finally came through. While the part that I needed was no longer available, they did send a shipping label and arranged for the return of the parts that they had sent.