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Comments regarding Garden Crossings LLC

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270 positives
14 neutrals
3 negatives


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Positive audwoman
(4 reviews)
On Jan 8, 2012, audwoman Churchill, PA wrote:

Posted on December 14, 2011, updated January 8, 2012
I hate to give them a negative because I had heard and read so many positive experience.

I received a 50 gift certificate and purchased Lilac Bloomerang, and two other garden plants and none survived. I am an experienced gardener and have been able to purchase half dead plants from local nursery fall sales and by planting in a good compost and mulch the plants survive. This was not the case with the purchases from this nursery.

I am now stuck with another gift certificate to this company and have had it for 3 months and I am hesitating ordering from them. I am going to tell my friends to not get me GC from them again. At their prices I can get better plants at other online vendors.

On January 8th, 2012, audwoman changed the rating from negative to positive and added the following:

After posting the rating I received a email from GC owner. They expressed that they would like to understand the problems I experienced and if they could make it right.

I have placed a order and they agreed to send replacement plants and I have ordered additional plants with my gift certificate.

That is very good customer service when people notice when a customer is not happy and reach out to make it right even from a 2010 order. That is a long way back to offer replacement plants that did not survive.

For my area the best time for planting is May so I will return when I get the new order and report the size and health of the new order.

Thank you Heidi
(2 reviews)
On Aug 17, 2011, GREENSIDEUP Big Flats, NY (Zone 5b) wrote:

Great sale prices on a good selection of Clematis!! Upon arrival (2 days, Fed Ex) the Plants were very well grown and the packing was as good as I have ever seen ! The staff were courteous and competent, a very enjoyably transaction! I will certainly both order from them again and recommend them!! GREENSIDEUP a.k.a. Lee Sherwood McDonald

Positive pirl
(33 reviews)
On Aug 12, 2011, pirl (Arlene) Southold, NY (Zone 7a) wrote:

Garden Crossings sent an Email offer for clematises at $9.95 each. Though I've said I don't need any more I bought 8 of them and they were delivered by Fed Ex.

Each and every plant arrived moist and in perfect shape. The size was impressive, especially in view of the price. I was delighted with the packaging and the absence of peanuts. As I went to plant the first one I was also impressed by the roots.

Good job, Heidi and Ron!

Arlene Z. Ryan
Southold, NY

Positive Gascoigne
(4 reviews)
On Jul 8, 2011, Gascoigne Shawnee Mission, KS (Zone 5a) wrote:

This was a recent email I sent to Garden Crossings after purchasing CLEMATIS ROOGUCHI and CLEMATIS "My ANGEL": (These were plants same size or bigger---definitely healthy, superfine!---- than my local specialty garden store that sells their clems for outrageous amounts...and doesn't even have the variety GC here was my email to the staff at GC----

To the Owner of Garden Crossings and all Staff-----

I wanted to say what a RAVE review I have to give your company....I
ordered two clematis from you recently...My Angel and Roguchi. I
cannot say enough praise in how well you packaged these plants...but
also their condition and the SIZE was so remarkable. You surpass all
the clematis ordered...both mail and in person...that I have ever gives me great hope when I see sticks arrive in the mail
from a vendors who charges just as much...your company has true
integrity and I cannot say enough good things. THANK YOU! THANK YOU! I
will copy this post to the SCOOP on Daves Garden....


Positive WeeklyWeeder
(16 reviews)
On Jun 28, 2011, WeeklyWeeder Polson, MT (Zone 5b) wrote:

I ordered 3 Platycodon 'Astra Double Blue' and received them yesterday in perfect condition. They are in bud and look very healthy. The packing was excellent, the service was fast. I recommend this company highly.

Positive marleec
(5 reviews)
On Jun 23, 2011, marleec Adairsville, GA (Zone 7b) wrote:

I found exactly the plants I wanted on the Garden Crossings' web site and I placed my first order with them on 6/21 and received all 10 plants in good condition on 6/23. The plants were healthy and of good size. I will order from them again and would recommend them to others.

Positive Whirlwind2000
(8 reviews)
On Jun 23, 2011, Whirlwind2000 Monroe, CT wrote:

Purchased 6 Heuchera. They were large plants and were excellently packed each in there own box. They were very secure and no soil was lost. I have purchased from them before and found that the plants arrived healthy and were packed well. They cost a little be more but you get what you pay for.

Positive JetGal
(21 reviews)
On Jun 23, 2011, JetGal Sugar Grove, IL wrote:

Just received my 1st order [so far] for 2011 & once again, all I could do was smile while unpacking the plants I purchased!!! Plant material always arrives in a healthy, beautiful condition. I truly appreciate the attention & care they take in packing the plants to ensure a safe transport with minimal damage. Size of plant material I've always received was WOW, too, which I've previously shared with the folks @ Garden Crossings.

Thanks again for the beautiful plants Garden Crossings & look forward to purchasing from you again in the near future!

Positive Marilynbeth
(33 reviews)
On Jun 19, 2011, Marilynbeth wrote:

I've ordered several times from them and am always pleased.

Positive bluelavendar
(4 reviews)
On Jun 16, 2011, bluelavendar Longmeadow, MA wrote:

I ordered 3 Silver Moon and 3 Venosa Violacea clematis. One of the V.V was out of stock, but the five plants shipped were BIG, healthy, and had the absolute BEST packaging I have ever seen. The order arrived promptly and in great shape. I ordered clematis from 4 different online sources this spring, and these were the overall best. I highly recommend them as a place to purchase well-established, healthy clematis plants.

Positive iykim
(23 reviews)
On May 31, 2011, iykim Hillsborough, CA (Zone 10a) wrote:

I just received my $150 order from Garden Crossing. All of the plants arrived safely in a very carefully packaged shipping box. They are very decent-sized, and of really good quality. I am very thrilled about the purchase. This is my second order from them. I would go back to Garden Crossing for more plants as I need them. Thank you so much, Garden Crossing.

Positive Jlmyers72
(4 reviews)
On May 26, 2011, Jlmyers72 Commerce Township, MI wrote:

Posted on May 19, 2011, updated May 26, 2011
Posted on May 13, 2011, updated May 19, 2011
I found this company by chance when I ordered a Clethra Vanilla Spice and a flowering Quince from another company and was very dissapointed with the size I received. They were seriously no larger than a stick. I googled Clethra Vanilla spice and this company "popped" up on the search. I saw that they offered both plants in a 2 gallon sized pot and thought I'd give them a try. I figured they couldn't be any worse than what i had all ready received.

I am so happy that I did. For about twice the cost of the other plants, I received plants 4 to 5 times the size from Garden Crossings. They arrived huge, healthy and the root system is in great shape. I will be ordering from them again. I wish I could post a picture of the plants side by side just to show how nice these platns are.

On May 19th, 2011, Jlmyers72 changed the rating from positive to neutral and added the following:

My flowering quince arrived yesterday. It was totally infested with afids. I have never seen so many on one plant before. I called the company and e-mailed Heidi photo's and am waiting to hear if their entire stock is infested or not. If they are, (which I would think they are considering how many were on this plant) and they handle the refund accordingly, then I will change the rating back to postive. If they don't then it will be changed to negative
On May 26th, 2011, Jlmyers72 changed the rating from neutral to positive and added the following:

Heidi refunded the money the next day for the afid infested Quince. All though disapointed that the plant had SO many bugs, because they handled the refund so quickly, I am changing back to a positive. I eneded up going to a local nursery here in the Detroit area and they had a Quince in a 3 gallon pot for quite a bit cheaper anyways. I will use them again, but only for items I can't find at Bordines.
Neutral flowersrule
(4 reviews)
On May 25, 2011, flowersrule Palmerton, PA (Zone 6a) wrote:

I really would like to give them a Positive rating, but since I'm a little disappointed with my plants, I cannot.
I bought annual flower plants. On the positive side, the two trays of impatiens arrived looking great and are growing well. The Coralberry Punch Superbells were of a great size and healthy.
Also on the positive side was how well their customer service responded to my questions and my add-on's to my order.
The not-so-positive. A tray of Zahara Zinnias arrived very dry, dumped out of their tray and looking poorly. I have no idea how that could have happened since they were the only plants it happened to. We have less than half of them left, and not one plant looks great. Hopefully that will change.
The Goldalia Scarlet (3) were very small and not healthy looking. I have thrown one in the garbage so far and still hoping the other two will actually start looking better and grow.
So why not contact them ? I did. I called about the zinnias, but unfortunately I could not send the required photos, so I did not even bother to call about the dahlia's. I have very rarely had any kind of problems with mail order plants, but when I did, I did not have to send proof.
I will probably again in the future, but will be more careful about what I do buy. Wish I would have just bought a bunch of Supertunias !!!!

Positive PlantinPatti
(5 reviews)
On May 20, 2011, PlantinPatti Dayton, OH wrote:

I have placed several orders with Garden Crossing both last year and this. Yes, their prices are high. But you absolutely get what you pay for- LARGE- sized HEALTHY plants, packaged perfectly,
and prompt attention to order. You are also notified when the plants ship-important to know in the summer! All in all, an excellent experience. In addition, they have a wide variety of plants, with many unusual varieties. Last year's plants are thriving and the one's I recently planted are doing well too. We have choices as to where we spend our money, and Garden Crossings is a wonderful company to deal with.

Positive stormcloud
(21 reviews)
On May 19, 2011, stormcloud Yonkers, NY wrote:

Posted on October 8, 2010, updated May 19, 2011
Posted on May 1, 2009, updated October 8, 2010
I was thrilled yesterday when my Garden Crossings order arrived. This company is using the most fantastic packing box system so the plants arrived in perfect A-1 condition. Were easily unpackaged in a clean manner.
I have been so upset with the condition of arrivals from other online companies and this was a most welcome surprise.The plants were large, full and green !!
Wonderful !

On October 8th, 2010, stormcloud added the following:

Over the years I hav purchased from most all of the online gardening centers. I only occasionally order from American Meadows due to their rather high prices.
This morning I opened to different orders, from 2 separate places, and now understand their high prices.
Buddliea,Dicentra, and Oso Easy Rosa...Just PERFECT.
extremely well packaged with care and 4 beautiful ,full healthy looking plants !! Super !
As for the other place...thumbs down !
On May 19th, 2011, stormcloud added the following:

I recieved my latest order today. Fabulous.
not planted as yet but they all looked wonderful and healthy.
Surely a far cry from the little seedlings many other online nurseries are sending.
Little problem is that in a tray of annual celosi plants one of the 6 packs only had 5 plants and the 6th empty.
Packaging is extremely safe foir the plants. No popcorn to run around collecting as you unpack. Excellent...I am very pleased with this order.
Positive Get_growing
(8 reviews)
On May 18, 2011, Get_growing Dallas, TX wrote:

Posted on April 22, 2011, updated May 18, 2011
Undoubtedly the healthiest, largest, most well-rooted plants of any mail order nursery, and I've tried quite a few. Outstanding communication, perfect packaging (almost excessively so), and shipping dates always met.

I just received 3 clematis from GC and 3 from a competitor who touts clematis as one of their specialties. GC plants are larger, healthier, and cheaper!!

Pricing for GC is on the steep side (though obviously there are exceptions). Particularly pricey on annuals. If another highly rated nursery has the same plant for significantly less, I'll order from the competitor. For special plants that I really want, GC is tough to beat, though.

Finally, don't expect to see a lot of hard-to-find genera or varieties. GC sells popular stuff and new releases. But if they've got what you want, you can count on them every step of the way, every time. Their quality and consistency are hard to beat.

On May 18th, 2011, Get_growing added the following:

Should have mentioned that I've placed and received 4 orders with GC over the last year. Fantastic experience every time.
Positive drclemson
(1 review)
On May 14, 2011, drclemson Lewistown, PA wrote:

I recently ordered numerous perennials and they were shipped very quickly and were safely packed and in great shape when they arrived. Good sized plants and very healthy in appearance. The prices seemed good in comparison to several other companies from which I did some comparison shopping. One thing I was unhappy about was that two boxes shipped separately from the main shipment, which was fine, but these boxes were obviously mishandled and traveled on their sides so that when I opened them, the soil was all over the place and the plants were lose in their pots. They were also growing sideways, so they must have been this way for several days. The boxes are clearly marked as living plants with several arrows and "This Way Up" indicators, so this was the fault of Fed Ex, not Garden Crossings, just an FYI. Will see how they do now that they are planted.

Positive plympton
(11 reviews)
On May 12, 2011, plympton Plympton, MA wrote:

The small plants I received were well packaged but uprooted during shipping due to an immature root system. Garden Crossings had become aware of problems with this plant this year after my order had shipped and had taken them out of their catalog till they grew them out a bit. The company has offered a full refund.

It seems counterintuitive to give a "positive" rating to an unsatisfactory transaction yet the manner in which Garden Crossing handled the situation left a "positve" taste in my mouth.

I would try them again.

Positive SongsofJoy
(4 reviews)
On May 9, 2011, SongsofJoy New Hampshire, NH (Zone 5b) wrote:

I've placed several orders and I've been happy with all of them. The packaging is great and plants arrive looking healthy; all have thrived in my garden. I do think the prices are too high. I usually only order things from GC that I can't easily find elsewhere. I also wish they didn't chop off the tops of some perennials. I ordered irises this spring and the tops were all chopped off, including a few flower scapes). I doubt they will bloom this year. All considering, the postives outweigh the minor complaints.

Positive jmurray0312
(1 review)
On May 6, 2011, jmurray0312 Milwaukee, WI wrote:

This was my first order from this company. I ordered hostas and echinaceas. They arrived in beautiful condition, very well packed, large healthy plants with good root systems and lots of soil. They looked like they had just been taken from the nursery--really beautiful! I won't hesitate to use this company again.

Positive Teedee
(2 reviews)
On May 5, 2011, Teedee Germantown, OH wrote:

Ordered a dozen angelonia (annual flowers) from GC as my 1st order. Was amazed when I received them. They were in 5" pots with at least 4 stems per pot, all 6" high or higher. They were green and very healthy looking: no wilting or broken stems. ALL of the dirt was still in the pots. Received them just about 1 week before they should be planted, which gave me time to harden them off. While the price was no bargain basement deal, I have paid as much for these at local nursery centers and only gotten half as many stems per pot. This shipment was the best I ever remember receiving, and I order a lot of plants thru the mail. Kudos to GC!

Positive purpleice
(22 reviews)
On May 3, 2011, purpleice Bridgman, MI (Zone 5a) wrote:

My oder arrived in perfect condition, the plants were of a good size and they had good root systems. Those three things are all I ask of a nursery. I'm very satisfied.

Positive LOVIE2
(13 reviews)
On May 1, 2011, LOVIE2 Boston, MA (Zone 6a) wrote:

I recieved my order of Rosemary Arp on 4/29/11. I was a bit surpised at how small they were for the price paid but they all look very healthy. The packaging could have been done better/neater as there was soil all over the place inside the box and the slots for each plant weren't all tabbed out to keep the plants from moving around. Never the less I'm leaving positive ratings because they look healthy and I recieved what I wanted.

Positive hoosierbananna
(5 reviews)
On Apr 29, 2011, hoosierbananna Indianapolis, IN wrote:

Just received my shipment of several climatis: neatly packed, healthy plants. Am pleased. Plan to shop with them again in the future.

Positive mudsky
(1 review)
On Apr 15, 2011, mudsky Perryville, MD wrote:

I have started container gardening since moving to Maryland. I wanted King Tut Cyperus to be the "Thriller" in some of my pots. On this site there were 4 vendors shown to have this. I chose to use Garden Crossings. Once on the site, I ordered two of the King Tuts and some other plants. My plants arrived yesterday. They were beautifully packed, in execellent health and exceeded the sizes I expected. I will definitely order from them again.

Neutral kbjanet2003
(2 reviews)
On Jan 18, 2011, kbjanet2003 mid-Michigan, MI wrote:

My experience is with the plant-hunt itself. In searching for Scaevola aemula in the Garden Crossings LCC website I find it is not available, yet it is shown as available on the Dave's Garden Plant Scout. How Can this be? While trying to be efficient and using Dave's Garden I get sent on a wild goose chase.

Positive bigfatslob
(4 reviews)
On Jan 15, 2011, bigfatslob Milwaukee, WI wrote:

Their plants are huge and screaming with health and vigor. I have not seen better packing than Garden Crossings'. Plants arrive with not a leaf out of place, nor a speck of soil disturbed. I am a big cheapskate and I always think their prices are steep UNTIL my plants arrive, then I'm delighted.

Positive kaju32
(1 review)
On Dec 29, 2010, kaju32 muscat,
Oman wrote:

the information mentioned about the product is very nice and the explanation abt the plant is beautiful

Positive bryana
(70 reviews)
On Nov 11, 2010, bryana Albany, NY wrote:

I ordered 4 clematis vines. All arrived with large healthy roots and grew very well over the summer. 2 of them even produced small flowers.
Impressive quality plants and packaging.

Positive pollyk
(83 reviews)
On Nov 3, 2010, pollyk Hannibal, NY (Zone 6a) wrote:

I ordered blueberry bushes from their sale. All of the transaction went very well, response to order, shipping time, notification of shipping.

Plants are very good size and in excellent shape due to incredible packing.

Would gladly order again.

Positive enthusiast10
(2 reviews)
On Oct 14, 2010, enthusiast10 Great Neck, NY wrote:

I wish I had checked this link before ordering. I have ordered hundreds of bulbs from another company. I just ordered the Heuchera Osidian and the Heuchera Alabama Surprise from Garden Crossings. They did not have 2 other heucheras in stock. So I ordered them from this other company with a luscious catalogue and stunning website. The Heucheras from Garden Crossings were ten times the size AND cheaper than those from the other company. They arrived today (10/14) beautifully packed, glossy & healthy via Fedex, after ordering them on 10/9/10. I was shocked to see the other 2 inch high Heucheras from the other company. I doubt that they will survive the winter. I will post back with the results. I will definitely use Garden Crossings again for any unusual item that I can't find locally. Thanks.

Negative NGW
(2 reviews)
On Sep 11, 2010, NGW Farmington Hills, MI (Zone 5b) wrote:

The plant I received was fraudulently small for the price extorted -- and in a huge box. A waste of my money and of a good portion of a perfectly good tree for the 3 foot tall cardboard box holding the six inch plant. From the reviews here, I gather that my experience was not typical or that there are a lot of inexperienced mail-order gardeners who have never ordered from a reputable mail order nursery and received that for which they paid. It's all relative.

Positive odeymail
(13 reviews)
On Sep 2, 2010, odeymail Ormond Beach, FL wrote:

I am doing this review about 6 weeks late. On July 15th, I received about 10 daylilies, which I had ordered only a few days before. I was thrilled with the size of the plants and how healthy they were. They were all packed extremely well , they sent tracking information and told me when they were shipped. Everything about Garden Crossings was outstanding...the plants, the packing, the communications. I had read about them here on Garden Watchdog, and am extremely pleased with this company!

Positive greyslate
(12 reviews)
On Jul 15, 2010, greyslate Baltimore, MD wrote:

Fantastic packing and very fast shipping! The 2 hydrangeas I ordered are full and obviously very healthy plants. I hadn't been able to find the type I was looking for locally, and I decided to order from Garden Crossings. I couldn't be happier and will add them to my favorite online plant purveyors!

Positive kentstar
(39 reviews)
On Jul 7, 2010, kentstar Ravenna, OH (Zone 5b) wrote:

Posted on April 30, 2010, updated July 7, 2010
Posted on April 25, 2009, updated April 30, 2010
Well, I have to say.. I am impressed by the size, health, and vigor of the plants I have bought at Garden Crossings! This is my first time buying from them. I thought I would give them a try because they were on DW top 30. Boy, they can't be beat!
I bought a peach flambe heuchera, a Henryi clematis, and a Beauty of Worcester clematis. All three were boxed wonderfully. Shipped fast, even before I even knew they were shipped lol. All three were BIG, Strong, and healthy! Thankyou, thankyou, thankyou sooo much!
Do I have to say? Yes, I will be back.

On May 28th, 2009, kentstar added the following:

Garden Crossings does it again! Impressive! I ordered an Earnest Markham clematis from them. It was sent out yesterday and arrived today! Fast shipping. The plant was healthy and nice looking with excellent packaging. Not dried out at all. Great job! You know this company is the best one I've found yet.
On August 18th, 2009, kentstar added the following:

Garden Crossings does it again! I ordered a late season Sweet Autumn clematis on Saturday and had it by Tuesday! Healthy, moist, and well packed.
They are one of the best places to order from period.
Of course, I will continue ordering from them. Way to go Garden Crossings!
On April 30th, 2010, kentstar added the following:

Thankyou again! I ordered Bacopa and Supertunias and all came fast and were packaged excellently! Each were in their own little slot in the box, and all were nice and moist!
Just an update: My Beauty of Worcester, Henryi, Earnest Markham, and Sweet Autumn clemastises are doing awesome! The peach flambe heuchera looks great and came through winter untouched!
This is THE place to buy all your plants! Never had any problems period.
On July 7th, 2010, kentstar added the following:

Ordered 3 myosotis (Forget-me-nots) on Monday and they came on Wednesday. Two days! Can't be beat! Thanks again!
Positive MatthewCarman
(2 reviews)
On Jun 25, 2010, MatthewCarman Newton, IA wrote:

I recently ordered from Garden Crossings. I spend $500-$600 worth of plants from them. The plants were not as big as I had expected but they were just pruned down to fit in a box. I was very pleased with this site. All of my plants came alive and they all looked great. Since I have recieved them most of the plants have been planted. Only the Lugwort and Lupine are not doing so good and I think that is my fault for not watering them enough. They are in the shade. The Lupine was damaged from strong winds aswell because it is bent. I think it will be fine though. The first year is just the growing year anyways. I am happy with my order and the rest of my plants are doing great. The Clematis, Grapes and Joe Pye Weed are even decent size. I know I can get bigger plants from a local nursery which is what I usually do but sometimes you have to go online to get a specific plant like Rose of Sharon and this sit has a big selection of perrenials and shrubs.

They even have a descent variaty of fruits and vegtebals. I would definantly order from this site before any other site. They even list how much of a product is left and even let you pick your own shipping date. They never ship on weekends. Best of all they have great reviews for a lot of plants and have helpfull staff if you send them a comment. They even have free shipping and handeling in June if you spend $100 worth of plants.

Now if you go to Wal-Mart you can get a nice plant for 5-8 bucks in June but they have a limited selection and usually it is what everyone else has. Hostas, Lilies and Hydrangeas which I don't care for. Garden Crossings has most plants around 16 bucks which is about what most mail sites charge which is more expensive but you get to pick from over 2,000 plants and some of these plants you won't find in a local nursery. This is much better than going to Wal-Mart.

I checked every site in the top 30 and this is the site I went with. I am glad I did. Thanks Garden Crossing.

Positive kinsykins
(1 review)
On Jun 16, 2010, kinsykins Ridgefield, CT wrote:

I ordered raspberry and blueberry bushes. I received a prompt email confirmation, Fedex shipping number and in less than a week the plants arrived. Very well packed, vibrant green, very healthy looking. Very satisfying experience.

Positive stewardess
(7 reviews)
On Jun 7, 2010, stewardess Easton, PA (Zone 6a) wrote:

SUCH a positive experience! Generously sized plants arrived the week after Mother's Day, just as I had requested. Plants were well packaged and had travelled well: no signs of stress, well-hydrated, minimal travel scars. Ingenious packaging consisted primarily of cardboard, which is recyclable (yea!). Plants were so big and mature that many have since bloomed and are easily establishing themselves in my yard. I had a number of questions about various plants before I placed my order, and each of my emails was quickly and graciously answered by Heidi. So pleased and satisfied. Thank you!

Positive blossomdays
(3 reviews)
On Jun 5, 2010, blossomdays Austin, TX wrote:

I have been very pleased with my plants from Garden Crossings. Recently 3 oxalis died due to a delay in the package being delivered during a time of 90 degree plus temperatures. Garden Crossings allowed me to select three replacement plants and mailed them at no cost to me.

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