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|On May 12, 2017, shannonstoney Cookeville, TN wrote:
Poor germination. I bought my seeds from a garden center, but it was in early spring, so it wasn't as if the garden center had had a lot of time to mess up the storage of the seeds. Only one germinated. This has happened before. I suspect that the seeds are old.
On May 12, 2017, Botanical Interests, Inc. responded with:
"On May 19, 2017 1:38 PM, Botanical Interests, Inc. responded with:
|On Mar 8, 2016, Spiritsmeadow Elizabeth, CO wrote:
I bought a packet of Botanical Interests' Coleus seeds from Tagawa's Garden Center in Colorado. Took them home to my greenhouse and started them in the same germinating mix formula from Gardener's Supply which I've used for 30 years. I've never had a failure of germination, ever. So when after 3 weeks, ONE seed had germinated, I emailed BI. The email reply was so uncaring, unfriendly, demanding to know how deep the seeds were planted, how warm, how much light, etc. NOT ONE WORD OF "WE'RE SORRY YOU WASTED YOUR MONEY". I wrote back saying I did everything according to their packet's planting instructions, as I have for many years. If I was BI, I surely would want to know about a 99% failure rate, I would have apologized, and I would have looked up my HUGE order history. Who needs to deal with a company who makes the customer, a gardener for over 50 years, feel that I did everything wrong. Their arrogance is ugly and I will think twice before I ever order or buy their products again. When a gardener has 50 years experience, is on a fixed income, and has a huge failure like this, and is treated like this...that's just terrible. Senior Citizens, ANY citizen, customer, should be treated with kindness not an accusatory email reply. They should take a few lessons in Customer Service from TomatoFest.com.
On Mar 8, 2016, Botanical Interests, Inc. responded with:
"On Jan 20, 2017 9:49 AM, Botanical Interests, Inc. responded with:
|On Jun 18, 2011, rwoods Pala, CA wrote:
Planted four packages of Botanical Interests Organic Sweet Corn and only six plants came up. Planted three other rows of corn seed I had from 2009 (two planting years old) and they all came up. I am thinking these are old seeds.
On Jun 18, 2011, Botanical Interests, Inc. responded with:
"On Jun 20, 2011 1:55 PM, Botanical Interests, Inc. responded with: