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|On Dec 17, 2018, PottedLife wrote:
I wanted to purchase plants from them but after attempting to communicate with them, two e-mails, without any reply I decided against it. I'm giving a Neutral rating in hopes a valid reason why they couldn't reply. Next trip to the US I'll might try again.
|On Oct 1, 2016, Mycologist2016 Saint Clair Shores, MI wrote:
Great company to order from when their inventory is full. I have order from them many times and as of lately, they don't know stock as much as they use too. Most importantly they have change their free plants method, that screwed me out of 5 free coffees on my last order. I really needed them. It would have been a positive review if it wasn't for there weak inventory and their change that screwed me out of plants on my last order. To be fair I will probably order again from them!!!!
On Oct 1, 2016, Wellspring Gardens responded with:
"On Oct 1, 2016 10:59 PM, Wellspring Gardens responded with:
It's better for us to say "we're not sure when a certain plant will be in stock" as opposed to making empty promises - we don't have control over whether our vendors can supply us or not and sometimes, the weather/climate just isn't conducive for growing certain plants. Plant stock is not as cut and dry as regular commodities. We have never offered 5 free plants with an order - the free plant offer is a courtesy, we outline all of the details on the Free Plant page and on our Customer Service page."
|On Sep 9, 2007, jessmerritt (Zone 7b) wrote:
I purchased several plants through their ebay auctions throughout the summer. This would be a positive review if it weren't for one thing. The auctions advertised small starter plants in 3 in pots, and I recieved plugs. The plug size plants were either hit or miss. The bananas were healthy and with established root systems, but one or two varieties of plants were so small and young that they barely had a root system. That is fine by me for the low price, I was just not expecting to have to coddle a few plants. Other than the small underdeveloped plugs, everything else, communication, packing and shipping time, was great. So, I will be ordering from them again, but only if it's something that I can't find somewhere else and that I don't mind spending the extra time on if it arrives small.