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Comments regarding Old House Gardens - Heirloom Bulbs

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295 positives
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Negative kfoster15
(1 review)
On Apr 2, 2015, kfoster15 Houston, TX wrote:

I have placed several orders with Old House Gardens. I have ordered Dahlias, Irises, and many of the very expensive broken Tulips. I tried to call and place an order in the Fall of '14 but was informed that since it was 20 minutes past the deadline they could not accept my order. I was really disappointed as I had my eye on, among other things, true English Bluebells. What is the use of supporting small, specialty companies if they are unwilling to accommodate a 20 minute lapse due to their bureaucracy?

On Apr 2, 2015, Old House Gardens - Heirloom Bulbs responded with:

"On Apr 3, 2015 11:04 AM, Old House Gardens - Heirloom Bulbs responded with:

We’re sorry we served you poorly! You caught us at the very end of our fall shipping season, when a sudden onslaught of sub-zero weather had us scrambling to fill the last of our orders and ship them safely.

But you’re right, 20 minutes shouldn’t have made a difference, and I hope there’s some way we can make this up to you. Please let us know. We appreciate your past support and we want you happy!

Scott Kunst, owner

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