Comments regarding Sand Hill Preservation Center
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Comments:
Rating | Author | Content |
Positive | Happytoo (1 review) | On Feb 12, 2021, Happytoo Troy, NY wrote: I placed my order 3 weeks ago and received it today. Pretty great for a mail in order, especially during COVID. I received everything I ordered, plus a few free gifts. Two of the gifts are vegetables I never heard of. I’m looking forward to trying them. I’ll be starting my onion seeds soon so thank you so much for a beautiful and smooth transaction. |
Positive | jt6218 (1 review) | On Nov 1, 2020, jt6218 Ridgeville, IN wrote: I have been a customer of Sandhill Preservation Center for around 5 years and have purchased poultry, sweet potato slips and seed from them. I have always been very satisfied with everything I have purchased from them. Glen and Linda are some of the most honest and caring people in the industry. I have always received more poultry than ordered and there are always seed samples sent with your order. The only occasion that I had a problem with poultry arriving dead (a USPS issue as another same day shipment also arrived dead) the issue was handled promptly. During the 2020 hatching season, a gosling order could not be filled due to poor hatch rates. I was offered either a full refund for the unfilled portion or twice the amount in future credit. |
Positive | Darby64 (1 review) | On Sep 26, 2020, Darby64 Weatherford, TX wrote: Posted on September 16, 2020, updated September 26, 2020 On September 26th, 2020, Darby64 changed the rating from negative to positive and added the following: Update: Sandhill sent a very nice apologetic letter. They explained the e mails did fall through the cracks somehow. They offered me the credit I wanted to use on a future order so all my concerns are addressed for which I am appreciative. So changing my review to positive. Going to try some of their unusual sweet potatoes next summer and see how they do. |
Positive | jimtjepkema (1 review) | On Jan 28, 2020, jimtjepkema Minneapolis, MN wrote: I order seeds from Sand Hill knowing that this company is not an ordinary seed company. I don't expect that they will always be able fill my order as quickly as many other seed companies that are not putting all the effort into preserving and saving very rare seeds, roots and poultry. The owners of the company are very clear about this and make an effort to inform their customers that they are not in business to make a profit and when they are very busy trying to maintain all of their rare seeds, roots, and poultry, they might not be able to get out orders rapidly. However, I know Glen and Linda, the owners, through their many years of participation in the Seed Savers Exchange where I have also been a member for many years. Therefore, I understand they are people that will do their best to serve their customers while making their work on saving rare seeds, roots, and poultry their highest priority |
Positive | Dfleming62 (1 review) | On Sep 18, 2019, Dfleming62 Helena, MT wrote: Last year was my first ordering from them. They do things a little differently than the seed companies, but they aren't one so that's expected. I ordered around 30 types of flowers and veggie seeds, and everything seemed to be good. I also ordered a variety of sweet potato slips, which showed up in good shape. |
Positive | RareFruit2909 (9 reviews) | On Sep 1, 2019, RareFruit2909 Lebanon, OH wrote: I'm a serious hobby gardener and I've ordered vegetable seeds from this company multiple times, especially the last 12 months, and have been delighted with the results. I also ordered sweet potato slips from them several years ago with success although not recently, so my current review will focus on vegetable seeds. |
Positive | Paranormalmike (1 review) | On Aug 27, 2019, Paranormalmike Decatur, GA wrote: I have only ordered seeds. I ordered winter of 2019 in fact. The very week they stated that they were taking new orders. I will start with the negatives. They are slow to ship. However, it should be understood considering their situation. It's not a business as much as a preservation mission. They require you to send via mail, a printed order form with payment. It seems inefficient and may be disconcerting when your payment has cleared and there is literally no electronic shipping tracking available. The catalog is not always updated before shipping starts. On Aug 27, 2019, Sand Hill Preservation Center responded with: "On Aug 30, 2019 9:41 AM, Sand Hill Preservation Center responded with: Thank you for taking the time to provide some constructive comments to help us serve people better. We greatly appreciate hearing from customers on items that we may sometimes overlook. First, we do require orders to come in by US mail for two reasons. The first is that we strongly support our postal service, as while seed and plants are able to be shipped by other carriers, we can only ship our day old poultry by the USPS and with less and less volume of mail they have to charge more and more to break even and our poultry shipping costs rise substantially every year The second reason is that we are still very uncertain about website security and most certainly do not want any of our customer's information compromised. We are looking into this issue and may make some adjustments to our ordering process in the next couple of years. Our first goal is to get photos and more historical information on our website. |
Positive | DennisH (1 review) | On Aug 5, 2019, DennisH Pottstown, PA wrote: Posted on July 17, 2019, updated August 5, 2019 On July 11th, 2019, DennisH added the following: The people complaining about Sand Hill's service did not read their mission statement and "about" pages. They should never have ordered if they were not willing to abide by the company's policies. Sand Hill Preservation Center is great at what they do, and they make no pretense that they can handle every request. Read about them thoroughly before you decide to order from them. If you decide to work with them, you will be very happy with their service. If you think the world must revolve around you, then you really should go elsewhere and not bother with Sand Hill. On July 17th, 2019, DennisH added the following: I have been a customer longer than this Jimmy person and have placed many more orders with Sand Hill than he has. I have no problem with him not wanting to be a customer any more, he is obviously too impatient to be a good Sand Hill customer. What I do have a problem with is him trying to poison others and suppress the opinions of people with more experience than he has, just because he doesn't agree with me. On August 5th, 2019, DennisH added the following: 1Jimmy12, by your own admission, 80% of the customers are delighted with Sand Hill service. Given that customers are far more likely to post bad reviews, the percentage of satisfied customers is probably much higher. Why tell people not to buy from Sand Hill when the vast majority of customers are satisfied? That doesn't make sense to me. If you are embarking on some hot-headed, personal vendetta, that seems even more reason for normal people to ignore your reviews. |
Positive | pfrutescens (6 reviews) | On Apr 14, 2018, pfrutescens Havertown, PA wrote: I've ordered vegetable seeds from Sand Hill for a couple of years, and I've always been very satisfied. Yes, the ordering experience harks back to an older way of life, and it's not the instant gratification/digitally trackable experience that we've become used to. And you do need to do a little of your own research, since their website doesn't have big, glossy photos of the plants. That said, I usually know what I want anyway, and when I don't order during the busiest times of the year, it doesn't take that much longer to receive my seeds than it does from someone with a cutting-edge e-commerce site, even though I have to send a physical order form in the mail with a check or money order. |
Positive | jimwatershed (7 reviews) | On Feb 17, 2016, jimwatershed Saint Augustine, FL (Zone 8b) wrote: While I filled out my order form in mid-January, I didn't get it in the mail until February 5. I got my seeds on February 13, which was a faster turnaround than the two companies from which I had ordered online! And, they had a variety of squash (Tahitian Melon) that I had been wanting to try since I was 9 years old, and that 'packet' was probably close to a 1/4 oz of seed, which is a premium size these days. So I'm very pleased. |
Positive | Crazysweets (4 reviews) | On Jul 14, 2015, Crazysweets York, ND wrote: I ordered sweet potatoes from them this year. I was so happy with how they arrived. I had ordered from another company in the past and they were dried up and dead on arrival. These were nicely package and still had moisture in the paper towel. They were leafed out and most have taken well to be transplanted. Quick arrival, after sending off order. Will order from again. |
Positive | TreeLady3 (1 review) | On Feb 2, 2015, TreeLady3 Palmyra, NY wrote: I've been ordering from Sand Hill for a few years now. |
Positive | pcarlton (1 review) | On Jun 21, 2014, pcarlton Los Altos, CA wrote: I ordered sweet potato slips from them. They arrived quickly and in good condition. I am excited to watch them grow. I will definitely order from them again. |
Positive | lakenvelder (10 reviews) | On May 21, 2014, lakenvelder Chapman, KS wrote: This is a very good company if you understand they they are first and foremost a preservation company. I have ordered chickens from them and were very happy. A few were weak but they all survived. If you want something you might have to order well in advance since they only grow a limited amount and do not get seeds or poultry from others. If you have the patience this is a good company. |
Positive | devinevegan (12 reviews) | On Apr 15, 2014, devinevegan Igo, CA (Zone 9a) wrote: I really enjoy this company's seed catalog and informative website. I ordered lots of Sweet Potatoes and am hoping to get some of them this year. I also ordered some seeds which did take a long time to arrive. That's ok, I ordered ahead of time because I knew this was a small company who fills every order themselves. They were having a special this year on Eggplant seeds, and I ordered several kinds. I also ordered Cotton, and Peanuts. All of them germinated except I had 0% germination on 'Rosita' and 'Chinese White Sword' not sure why this is. They were planted 2 to 3 seeds per cell in the same tray as the other Eggplants which all germinated without problems. I will look into how to conatact them about this. I will update my review when my Sweet Potatoes arrive as well. |
Positive | laurieeirual (12 reviews) | On Apr 2, 2014, laurieeirual Boston, MA (Zone 5b) wrote: Gosh, I'm surprised to see negative reviews, but then I've only ordered seeds from them. Their seeds are excellent, with very fair prices and interesting varieties. Check them out! |
Positive | sdkerr (1 review) | On Mar 12, 2014, sdkerr Beach, ND (Zone 4a) wrote: This was a great experience. I love the genetic diversity that Sand Hill offers. Also, ordering from their catalog reminds me of the days before internet. It feels much more personal. |
Positive | Lovenatives (3 reviews) | On Feb 17, 2014, Lovenatives Nokesville, VA wrote: I purchased vegetable seeds last year; most germinated very well but a couple did not. I contact the company; the owner determined that my timing wasn't perfect and explained how avoid the same mistakes. He replaced the seeds, and sent a bonus in addition. Altogether, a great experience; very professional advice. I will be buying from them again, with confidence. |
Positive | NDFrost (1 review) | On Nov 25, 2013, NDFrost Norwich, ND (Zone 3a) wrote: I ordered chicks in 2012 and left the delivery date open with the stipulation that I wanted them to have enough time to grow enough to withstand a ND winter. I got a confirmation in the mail indicating that one variety would possibly be a problem. Since I listed no substitutions, long story short I didn't get my chicks and was disappointed and not happy with these people. They did send a refund along with a voucher for my next order. At that point, I really didn't think there would be a next order. Then I got a catalog in the mail that winter and it laid out all of the obstacles they faced the year before. I have been raising poultry for 25 years and could certainly understand what they were saying. I decided to go ahead and order again because there was one breed that I really wanted and the big companies don't carry it. My order was split into two shipments a few weeks apart and ALL arrived alive and thriving! Because the order was split, they included extra chicks of another variety to have enough to ship. That on it's own is a delight to me, I am getting to try out breeds that I never even thought of getting. When Linda called to say that the second shipment went out, I had a question on one chick from the first group that was a different color than the rest and I wanted to know what it was. She put Glenn on the phone and I have to say that both of them were a delight to talk to. |
Positive | TanyainNH (1 review) | On Apr 3, 2013, TanyainNH Strafford, NH wrote: I ordered some unknown garlic bulbils to me late last fall. They were generous and healthy. They didn't have all of the varieties I requested, so they sent me a credit form, which was great with me because their mission and seed selections are truly awesome! |
Positive | jeremybro (6 reviews) | On Jan 24, 2013, jeremybro Mulvane, KS (Zone 6b) wrote: We ordered seed from them last spring because they had varieties I couldn't find elsewhere, and because I admire their mission. We will order from them again this year because of their great quality. The peanuts and popcorn were exceptional. The dent corn failed due to drought. I indicated on my order form that substitutions were acceptable, and they sent 3 different packets to replace the one that was sold out. Near 100% germination, vigorous seedlings -- would have had excellent crops all around if the weather had cooperated. |
Positive | ammeier (1 review) | On Jan 17, 2013, ammeier West Lafayette, IN wrote: My husband and myself have been patiently waiting for the Sand Hill catalog to arrive. And we have just received it last week! This will be our third time ordering seeds from them. We do like that it is not some kind of a huge company focused on profit, and we do not mind their catalog being very simple and not in color. They are very personal as well. All of their seeds thrived in the lasts years hot Indiana summer. Especially the chard mix : ) |
Positive | pryz84 (1 review) | On Jan 5, 2013, pryz84 Rock Falls, IL wrote: I Have ordered from Sandhill for several years and have always had good experiences. I love that they do this. I can't even imagine how much work it would take to do all this on their own plus they have full time jobs.(I don't know about anyone else but, I know I would not be able to do all this. I have trouble keeping up with my part time job and the large veggie garden). I mean look at all the variety! there has to be at least 500 different tomato varietys alone. probably 50 different pepper, over 50 types of melon, over 50 types of beans. etc. and on and on. they have every type of garden vegetable available. I love that they are non GMO. I have great germination rates, and healthy, strong plants from their seed. I enjoy reading threw the catalog too. I will always order from this company. can't wait for the new catalog to come out so I can start planning my next garden season! |
Positive | Gypsi (2 reviews) | On Dec 20, 2012, Gypsi Fort Worth, TX wrote: Not your normal expectation for customer contact, no online order verification, no credit card acceptance, I did not know whether I would receive slips until they came, but their website stated that orders were first come first serve and might not come depending on crop. |
Positive | ct3312 (1 review) | On Sep 7, 2012, ct3312 Ashland, WI wrote: We have ordered from Sand Hill for the last two years and will order again for the 2013 year. We have ordered seeds, chicks, turkeys and ducks. We have received most of your chicks on own first choice of delivery days (we place our order in the Fall). Our ducks were delayed a year but was totally fine about that. That nice spring was sent some of the ducks with few filler ducks and was refund for the rest of the order. Have always receiced timely emails from them. Very nice to work with. We use the different breeds we order from them to educate people at our local county fair. Thank You for all you do. |
Positive | 3critterfarm (1 review) | On Jul 20, 2012, 3critterfarm Gardiner, ME wrote: Over the past 3 years, I have ordered a variety of heirloom seeds from Glen and Linda. Without fail, their seeds germinate and produce far better than several other catalogs that I had religiously ordered from in the past. I am able to find EXACTLY what I am looking for each and every year. Linda had ALWAYS returned my calls within a weeks time and answered any questions I asked. As long as customers understand that this is a SMALL operation and PATIENCE is necessary, I feel the experience of dealing with Sandhill has been totally positive. Honestly, I couldn't be happier with their variety of seeds and quality of their poultry! My only wish is that they were able to squeak in a Facebook page! Thank you for all that you do, Glen and Linda! You are great! |
Positive | Sherilou (23 reviews) | On May 9, 2012, Sherilou Panhandle Gulf Coast, FL (Zone 8b) wrote: Their seeds had an excellent germination rate and they grew into gorgeous, healthy, productive plants. Their prices are still great... so is their postage and handling. |
Positive | Brokenroadranch (2 reviews) | On May 1, 2012, Brokenroadranch Claremore, OK wrote: I think this company is great! They actually sell peanuts! And sweet potatoes! Two things I can't get from Baker Creek! |
Positive | emi2 (3 reviews) | On Apr 23, 2012, emi2 Forest Hill, MD wrote: Sand Hill is not a source for the 'needy', but for the patient. This is a part time job for them, and you have to give them credit for running an organic seed company in the middle of Monsanto country! |
Positive | HoobieSchott (1 review) | On Feb 23, 2012, HoobieSchott Bertram, IA wrote: This place is wonderful. Quirky, sometimes a bit grumpy in their catalogue, but truly impressive in what they do. |
Positive | bella_trix (4 reviews) | On Nov 10, 2011, bella_trix Montgomery County, PA (Zone 6b) wrote: I have ordered both seeds and sweet potato slips from Sand Hill for five years and have been extremely satisfied with my orders and the quality of their seeds/slips! They are a fantastic company, but a local, family owned, small, fantastic company. They grow their own seed, start their own sweet potato slips (in IOWA) and ship out with a very small work force. If you are expecting seeds very quickly or a guarantee on everything being available, this is not the company for you. They are at the whim of the weather and with sweet potatoes (in IOWA) that can be tricky. Last year was horrible weather for starting slips. They are not some huge company that pays cheap labor to grow everything out of the country. |
Positive | Soulsecho (2 reviews) | On Sep 25, 2011, Soulsecho Baltimore, MD wrote: This is the second time I ordered from Sand Hill. The 1st time, there were no issues, I got what I ordered when they promised delivery. My sweets arrived in June, after the sweets I had ordered from another company. I will say, Sand Hill's started slowly but took over by harvest time. This year I ordered several specific varieties and the closeout special. My varieties were not delivered due to field conditions, but I did get a refund. The closeout special had more varieties then I anticipated, I had to scramble to find space for all of them. I look forward to my harvest. I totally enjoy working with this company. |
Positive | Patty4853 (1 review) | On Sep 25, 2011, Patty4853 Pierson, FL wrote: My experience with Sandhill has been 110 percent positive! The company is definitely a "labor of love;" giving people an opportunity to receive very rare varieties they would not be able to find elsewhere. These people are not getting rich; in fact I don't know how they break even. All of their prices are very low and they have to be losing money on shipping. |
Positive | NapaFamilyFarm (1 review) | On Jul 29, 2011, NapaFamilyFarm Saint Helena, CA wrote: I couldn't be happier with my experience with Sand Hill Preservation over the five years I have been ordering from them. Let me say first that, yes, I have read all the substantial disclosures in their catalogue and on their web site. Actually, I had previously thought it was all a bit overkill, I mean if their crops didn't produce and I don't get my ground cherry seed or sweet potato slips, it's not like my world will come to an end. Having read some of the negative posts here though, I realize why they wrote such a lengthy disclosure about their limited time for customer service and the uncertainties and hazards of farming seed crops and animals ! |
Positive | purple53 (2 reviews) | On Jun 13, 2011, purple53 Rohrersville, MD wrote: Posted on February 4, 2011, updated June 13, 2011 On June 13th, 2011, purple53 added the following: The slips for 7 varieties of sweet potato that I ordered in early winter arrived safe, sound, and beautiful today. With the weather we were having here in the Mid-Atlantic--extreme heat and no rain, after dark, cool days and flooding rain back in April and May--I've had my hands full getting beds ready and plants in the ground. But I WILL have the sweet potato beds ready by tonight or tomorrow! This is one crop I care very deeply about. The solar-powered electric netting around the garden is saving me from groundhogs; the high tensile fencing is still keeping deer at bay. Sand Hill is the source of not only my sweet potatoes but my heirloom tomato and pepper seed as well. Everything is healthy so far, and I'm happy. |
Positive | miles2go (2 reviews) | On Mar 11, 2011, miles2go Saginaw, MI wrote: My order went out in the mail Feb. 16, received the seeds Mar. 5. Seeds nicely packaged, order complete. Nice freebie seeds included, too. I would definitely order from them again. |
Positive | Moodene (4 reviews) | On Mar 7, 2011, Moodene (Nadine) Devers, TX (Zone 9b) wrote: I ordered okra seeds called Jing Orange from Sand Hill Preservation Center and was amazed how fast I got them in a timely manner by snail mail. Will buy from them again. I only found these seeds in 2 locations and other site was sold out. |
Positive | dreaves (7 reviews) | On Mar 7, 2011, dreaves Hutto, TX (Zone 8b) wrote: I ordered some seed (Orange Jing Okra) that I had been unable to locate anywhere else along with a few other types of seeds. The order was processed quickly and accurately. To be honest, I'm somewhat amazed since I know that the operation is done on a hobby basis, with paper-base systems. |
Positive | drthor (8 reviews) | On Mar 2, 2011, drthor Irving, TX (Zone 8a) wrote: I have just received my seed order. |