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Comments regarding John Scheepers, Inc.

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145 positives
10 neutrals
16 negatives


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Positive veryblessed
(19 reviews)
On Oct 13, 2010, veryblessed Morehead, KY wrote:

I Received my order consisting of 350 bulbs today. They were huge bulbs and very healthy! You wont see these in the box stores! They were shipped right on time. I will order from John Scheepers again!

Positive timothyogden
(2 reviews)
On Sep 13, 2010, timothyogden West Chester, PA wrote:

I love Scheepers. Very economical and top quality product. I've ordered for several years in a row including obscure daffs, species crocus and other more common bulbs.

On my second order, the UPS man left the box in a puddle in the pouring rain. By the time I found them the next day, a number of the bulbs were looking sketchy. Scheepers replaced the whole order, no questions asked.

I've recommended them to a number of friends and all have had good experiences.

Negative CyndeeT
(6 reviews)
On Sep 3, 2010, CyndeeT Maple Hill, NY (Zone 6b) wrote:

READ their Policy carefully BEFORE spending your Hard earned Money with them... also Known as Van Engelen/JOHN SCHEEPERS.
I spent over $265 on various Allium: ie: GLADIATOR & SCHUBERTII Purple Sensation Pinball Wizard Shearocephalon ,Ambassador, Alopilosum.
I live in Zone 5b/6a. I planted all of the Allium according to the specific guidelines, I am NOT an amateur gardener. Of The Allium that Did perform fine were Purple Sensation Pinball Wizard Shearocephalon ,Ambassador,Alopilosum.
The TWO that did NOT perform were the 25 Gladiator & 25 Schubertii.
After several emails with Customer service Rep CHERIE I was only given a $21 dollar HOUSE CREDIT for $85.00 (part of $265), no offer to reship the NON Performing bulbs or replace with ones that will grow in my zone.
Their guarantee is written carefully and therefore since they say these WILL perform in my zone, her letter stated that they would NOT perform in my zone & that is NOT their problem. SO only buy one or two items and see if they survive you area before purchasing what it says WILL survive your zone only to be told.. TOUGH ..NOT OUR PROBLEM. BOO HISS on them I would prefer to have them replaced with something that will survive, not a peanuts credit. I will have to do business with a more reputable company with a better guarantee. This was a Huge disappointment. I am disgusted with their Customer service. I have never dealt with a company that was not willing to realize a problem and correct the situation. Their solution send me a couple of bucks off my next order.
PLEASE AVOID THEM!!! Do Your Homework =read the Fine print" BOY IT'S FINE" John Sheepers/Van Engelen You are not the business I want to do business with You failed to do the right thing. :(

Positive tasintuck
(7 reviews)
On Apr 27, 2010, tasintuck Pawcatuck, CT wrote:

Posted on December 19, 2008, updated April 27, 2010
I buy from John Scheepers every year now. The shipments are accurate; the quality, among the best. Oh, sure, there may be a couple of gnarly bulbs, but overall the yield of blooms is among the best, the first year. And the ones they say will naturalize, do, better than bulbs from other sources. Their Narcissus Ice Follies are especially prolific, as our any of their Muscari armeniacum. It is interesting how many bulbs from other sources do not reappear. Dig them up and discover bulb rot in this relatively wet climate even though the soil here is sandy.

And the prices are competitive; some items lower than the discount 50% places without having to have such a discount.

So I am trying their peonies for the first time. I found in Sunset’s Garden Book to plant them 1 to 2” deep to the top of the roots. I hope to log back on and report how well they have done.

On April 27th, 2010, tasintuck added the following:

I was pleasantly surprised to find that John Scheepers has earned a top 5 for daffodils. I have the best yield with their bulbs, better than 90%, and the best success in natualizing. The orders are filled correctly, and the bulbs match the catalog perfectly.
I note that my garden is near the same latitude as theirs, still south of Holland. I don't know if that matters, but when I have ordered bulbs from sources, even top 5 sources, further south, my yield is just not as good, and naturalizing success is not as good.
And John Scheepers has a vast variety.
And all my peonies have grown. I fertilize after bloom and before they go dormant in the fall. The buds are forming now. I also learned that when they say some are early and some are later, that also means the sprouts appear early or later. I am looking forward to the display. This is some kind of fun.
Positive terra179
(5 reviews)
On Apr 18, 2010, terra179 Montclair, NJ wrote:

Consistent, consistent, consistent. This is a very positive review . I've yet to receive an order(after several years of ordering a sizable variety of bulbs) that didn't have nice, fat healthy bulbs that grew well, come spring.

Neutral blueeyeskms
(29 reviews)
On Mar 9, 2010, blueeyeskms Waverly, KS (Zone 5b) wrote:

Just happened across my receipt for $150 order of bulbs, etc. Place large order from Colorblends at the same planting time. Just realized how many of John Scheeper's products did not produce. Some did and were beautiful. Not sure why so many items did not survive. Wish I had realized this earlier.

Positive jmishuman
(7 reviews)
On Feb 7, 2010, jmishuman Allentown, PA wrote:

Beautiful bulbs. They emailed me to thank me for my order. These people get it. Great product. Great Service.

Positive imdone
(2 reviews)
On Oct 29, 2009, imdone Berthoud, CO wrote:

I recieved HUGH, fat, clean amaryllis bulbs at a good price. They filled up my 6 inch pots. I will have to pot up next spring. I had compared the prices and size with bulbs sold at local nurseris. These were at least half the price and twice the size. Even figuring in the cost of shipping I came out way ahead.

Positive l_m_stephenson
(9 reviews)
On Oct 26, 2009, l_m_stephenson Saint Louis, MO wrote:

Posted on October 26, 2009, updated October 26, 2009
I ordered from this company because of their ratings and excellent pricing but I was disappointed with my order. First, the order was placed on September 8th but didn't arrive until October 19th (which is still within the planting window but I placed orders with Holland Bulbs and Brent and Becky's on the same day and they shipped weeks ago). Second, the bulbs I received do not seem to be from the same stock as what others customers are getting.

For example, the checkered lillies did not look very healthy (I planted them and crossed my fingers). Of course these are the bulbs I was most excited about and I would estimate that only half looked healthy. Now these are a rather fragile bulb and I don't expect them to look like as firm and round as a scilla but some were shrunken and shriveled.

My order of 10 Cordyalis had only 8 bulbs.

The other bulbs I ordered looked fine (erythronium pagoda, fritillaria michailovski, and the gladiolus). Maybe I just got unlucky with this order as everyone else seems so delighted. In the future, I will stick with Brent and Becky's and Holland bulbs as the quality of bulbs I received from these companies were outstanding.

On October 26th, 2009, l_m_stephenson changed the rating from negative to positive and added the following:

Within hours of posting this review I had a message on my answering machine from Joanne to address my concerns (which she did very well). That is EXCELLENT customer service and I am very impressed. How often do you see this kind of service these days?
I am happily changing my rating to positive and I would definitely order again as this company is clearly committed to customer satisfaction.
Positive lisaaj
(15 reviews)
On Oct 26, 2009, lisaaj Columbus, OH wrote:

Received my order recently and have planted most of the bulbs; they are big, fat, healthy bulbs that I'm sure will grow quite well. Even though I added two peony roots onto my order in September, they sent the whole order of various bulbs and roots on time and at once. (In the past other vendors have sent my order in various shipments, weeks apart, which can make planting inconvenient.) I am very pleased with my order and plan to order more in the future!

Positive Cinecine
(4 reviews)
On Oct 23, 2009, Cinecine Cambridge, MA wrote:

I've tried so many places for my bulb orders over the years and have had a string of disappointments, small and large. Scheepers is the absolutely the best in every way. Their bulbs are as large or larger than anyone else's; the snug double-box packaging prevents damage; they are responsive to rush requests (I forgot to order the bulb booster and it was shipped the next day!); the selection of tulips, narcissi and allium is superb, and there are all sorts of other unusual bulbs to spice things up in June and July. And best of all, their prices are better than all of the other reputable companies so I can afford more bulbs.

Positive timeinabottle
(7 reviews)
On Oct 23, 2009, timeinabottle Louisville, KY wrote:

As in past years, I recieved outstanding bulbs. I called and asked that my order be expedited as I wanted to over plant the daffs with other flowers. The order was here 4 days later. Cn't say enough about them. Will be ordering again.

Positive joy2u
(2 reviews)
On Oct 21, 2009, joy2u Flushing, NY wrote:

The BEST!!! I just received & planted my latest batch of beautiful bulbs from Scheepers. Like my previous orders of the last 4 years, my bulbs arrived big, healthy, fresh & well-packed. They have a great selection of bulbs, along with reasonable prices & shipping.

Positive njjpl
(18 reviews)
On Oct 6, 2009, njjpl Pequannock, NJ wrote:

Very efficient customer service notified me the next day when an item I ordered was out of stock. Large, well packaged bulbs arrived very fast. Great company.

Positive EMemphisGarden
(2 reviews)
On Jul 1, 2009, EMemphisGarden Germantown, TN wrote:

I normally try to avoid ordering plants and other materials through the mail, but I make an exception with John Scheepers. Their prices are competitive, and the quality of their bulbs is superior to anything I've found. I've ordered from them multiple times, and I'm always impressed with the size and health of their bulbs. First-rate.

Positive connoisseur
(26 reviews)
On Jan 17, 2009, connoisseur Indianapolis, IN wrote:

Along with its sister company, Van Engelen, this company has provided high quality bulbs and has promptly replaced the few bulbs that were problematic. Prices are also among the best.

Positive artemiss
(12 reviews)
On Dec 5, 2008, artemiss Toledo, OH (Zone 5b) wrote:

I was quite pleased with the quality and shipping of the bulbs I received, and I will order from them again.

Positive ipomoeadude
(3 reviews)
On Nov 19, 2008, ipomoeadude Accokeek, MD wrote:

Bulbs are generally of excellent quality and properly labeled. Selection is very good. Customer service is polite and responsive. Shipping is at the proper time. Prices are among the lowest. Best of all is their catalog--far and away the best in the industry--well arranged, attractive, and totally worthy of being pored over voraciously all spring and summer till planting time. The only negative I'm aware of is their $35 minimum, which one might expect from their volume-oriented sister company Van Engelen but which must be unreasonably high for many people who only need a few bulbs.

Positive rebecca30
(2 reviews)
On Nov 1, 2008, rebecca30 Cary, NC (Zone 7b) wrote:

I ordered Allium - Ambassador & Purple Sensation. They had the best price on the Ambassador on the net. Good Customer Service reps. Fast shipping. Bulbs in excellent condition. I would order from them again for those hard to find bulbs.

Positive celestialrose
(25 reviews)
On Oct 22, 2008, celestialrose Belmont, NH (Zone 4b) wrote:

I ordered numerous lily bulbs from them this Fall and they arrived promptly, well-packaged, plump and fresh. Their prices are very reasonable and ordering was easy. I am very satisfied with this company and plan on ordering from them again.

Positive qbs
(7 reviews)
On Oct 20, 2008, qbs Mill Hall, PA wrote:

I have been using this company for years. It is the only place where I buy my bulbs. I have never had any problems. The price and quality of the bulbs can't be beat!!!

Positive crocus1
(7 reviews)
On Oct 18, 2008, crocus1 Lawrence, KS wrote:

I was nervous about ordering from this company as there seem to have been several CS problems. Since I've had CS problems with a top 30 company, I thought a big company would be a problem. But so far no problems. The bulbs seem fine and I will see how they come up in spring before I reorder. There was a confusion about a gift certificate which I sent to a friend. He may have tossed it as junk mail because he never rec'd it. When I called to ask for a replacement to be sent to me directly, they incorrectly sent it to him again. Which was annoying. However, since he's near me it wasn't a big deal. And I will say that a woman actually called me about it later and was very helpful in attempting to get the problem resolved. So it may be that the first line of CSRs are not so on the ball (and who can blame them since they probably get paid $6/hr.... another issue).

Positive go_cats
(7 reviews)
On Oct 17, 2008, go_cats Wilmette, IL wrote:

This was my first order. I didn't receive an immediate email confirmation of my Saturday night order, although I received it Monday, and my order arrived on Thursday. The bulbs are big and healthy, and I'm looking forward to a weekend of planting. I will definitely order from John Scheepers and Van Engelen again.

Positive autumn4vajb
(9 reviews)
On Oct 17, 2008, autumn4vajb Lenoir, NC (Zone 7a) wrote:

fast shipping, good packing, and good size bulbs. great first order will be back.

Positive miss_sassy
(4 reviews)
On May 14, 2008, miss_sassy Milwaukee, WI wrote:

Bulb quality: positive
Customer service: so-so
Overall: positive

I placed my first order with John Scheepers last fall after reading reviews on Dave's Garden. I ordered a number of tulip varieties, some hyacinths, allium, and narcissus. The bulbs arrived in good quality and aside from some tulip mixes leaning heavily towards particular colors, I have been really pleased (and even those mixes were lovely).

However, I did find that I ordered a Fringed Tulip Mixture and ended up with orange tulips - no mix, no fringe. I sent an email to customer support and received this reply:

...Since we sold thousands of this mix and have had no other complaints on it, we do not know how this could have happened. But, we have given you a house credit in the amount of $12.50 which you may use towards a future order. We apologize for any disappointing flowering results...

I am happy with the credit but wasn't thrilled with the first sentence of the reply as it sounds a little accusatory. I called and spoke with a different manager and offered to e-mail pictures and then did so. I wish there were a way to complain without someone being suspicious of my honesty.

That said, I will buy from them again and was happy with the quality. That is why my experience is being rated positive.

Positive larlienda
(35 reviews)
On May 9, 2008, larlienda Strasburg, VA (Zone 6b) wrote:

This past year was the first time i ordered bulbs from scheepers....i've had a great success rate and some stunning flowers....working on bulb order for this fall :-)


Positive MGinTraining
(4 reviews)
On Mar 25, 2008, MGinTraining Norwalk, OH (Zone 5b) wrote:

I've had wonderful experiences when ordering from both John Scheepers and Kitchen Garden Seeds. I tried KGS after a rather minor problem (bulb variety mix up where all in a mixed bag were same color, I think) with some amaryllis bulbs was made right with a credit. After they bloomed and I noticed the issue, it was naturally too late to replace them, hence the credit. They did not make me send the bulbs back, even though I offered.

I had absolutely NO problems with customer service. They said nothing about a minimum order, so that may be a new policy. Instead, I was given the choice of their companies to use my credit, and everything was handled with cheerfulness and attention to the customer. Their customer handling and their products have been top notch in my experience, and I am just about to go to their website to order again.

I noticed that most of the negative or neutral reviews seem to have happened close to the same time. Perhaps there was a reason on their end, say a reorg or move, that contributed. I know my experiences with them over the past 5 years have been just great.

Positive snation
(3 reviews)
On Feb 8, 2008, snation Greenbrae, CA wrote:

I love this company. Their customer service is incredibly friendly and prompt, and their bulbs are nice and big and plump. So far, everything I've ordered from them that was supposed to bloom already has bloomed beautifully. My front yard was filled with daffs by late January, and the crocuses and hyacinths are just gorgeous. Can't wait to see the irises and tulips.

I only wish they sold spring bulbs, too. I will most certainly order from them again.

Positive hibiscus5
(1 review)
On Dec 23, 2007, hibiscus5 Orlando, FL (Zone 9b) wrote:

I have had excellent results ordering from this company yearly for the past 5 years. I have always ordered amaryllis bulbs and they are the largest bulbs I have ever seen for a very reasonable price. Their shipping methods are oustanding and the bulbs are labelled and in perfect condition.
The bulbs always produce huge blooms and 2 and 3 stalks per bloom. The blooms last a very long time.
This year I added 'paperwhites' to my order and again the biggest bulbs I have ever seen.
All of the bulbs have arrived at the proper time for planting.

Positive LostMeadow
(12 reviews)
On Dec 23, 2007, LostMeadow (Zone 4b) wrote:

Every order over the years that I've placed with Scheepers has been filled correctly and delivered at the proper planitng time. The bulbs always have arrived in good condition and have bloomed the following spring, increasing each year. I gave up on tulips, though, only for the fact that the deer keep eating them....The different varieties of daffodils are so beautiful in the spring. I plan on placing another order with them next growing season.

Neutral winterrobin
(9 reviews)
On Dec 7, 2007, winterrobin South Dennis, NJ (Zone 7b) wrote:

I had ordered, among other bulbs, a muscari mix, and only ONE came up in spring. Scheepers offered a credit to be used on my next order, in the amount of approx. $15.00.

When I phoned them to place a new order for replacement of the same bulb mix, for $15.00, I was told that there was a $35.00 minimum for bulb orders. So I wound up paying more than I really wanted to spend, just to get my replacement.

Bad policy.

Positive Rene10
(2 reviews)
On Nov 10, 2007, Rene10 Wauchula, FL (Zone 9b) wrote:

My DS & I ordered Amarylla bulbs from them. They are very large bulbs & were shipped very quickly, will order from them again. My only complaint is they sell out too quickly!

Positive mattsmom
(19 reviews)
On Oct 17, 2007, mattsmom Tomah, WI wrote:

My order arrived perfectly packaged, at the proper planting time for my area. Bulbs were a very generous size & the prices are great.

Positive russellmuegge
(3 reviews)
On Oct 4, 2007, russellmuegge Hamilton, IL wrote:

I recieved my order from John Scheepers and the bulbs were wonderful condition and quality. This is the 2nd time I have ordered from John Scheepers and I assure you cannot go wrong by ordering from them. It is good to see that there are still trustworthy place to purchase garden supplies.

Positive kwiggles
(1 review)
On Aug 10, 2007, kwiggles Hulls Cove, ME wrote:

I have been buying bulbs (primarily lilies and amaryllis) from the John Scheepers Company every autumn for about 10 years now and have had only good experiences with this company. The bulbs are consistently larger, fresher and in better condition on arrival than any other mail-order I have purchased from, and I have never had any problem with their shipping or customer service. (And their selection of bulbs is outstanding!) Be aware that new introductions often sell out- get your order in early.

And it may be of interest to potential customers to know that this company has "friends in high places". A few years ago, the UPS truck pulled into my driveway to deliver my 2 boxes of bulbs and I noticed he had an emormous mountain of John Scheepers boxes on the truck for a local delivery. I said, "wow, somebody's getting a big bunch of bulbs" and he replied, "yeah, those are for Martha Stewart" (she has a summer house in the area). So I guess, when it comes to the John Scheepers Company, "It's a good thing"!

Positive wetdogfarm
(8 reviews)
On Jul 12, 2007, wetdogfarm Eveleth, MN (Zone 3a) wrote:

I ordered bulbs in the fall of 2006...good experience, nice bulbs. I just went online to order bulbs for fall 2007 (mid July) and I wanted to say that the Scheepers online catalog and shopping cart system are the best I have used in 5 years of internet shopping. Intuitive, thorough, quick, easy to navigate, just as quick as using a paper catalog. Thanks Scheepers...kudos to your web designer!

Positive tanky26
(1 review)
On Jun 5, 2007, tanky26 Wixom, MI wrote:

I order hundreds of bulbs each year and never have a problem. Their bulbs are top quality and the flowers absolutely beautiful. Their customer service staff is very friendly and helpful. Ordering online is a breeze. I rarely buy bulbs anywhere else.

Positive macpams
(5 reviews)
On May 9, 2007, macpams Bethlehem, CT wrote:

My first order, consisting of 4 different Tulip varieties, with this company. All are blooming beautifully now in CT; all are as described; no underachievers nor comminglers. I'm delighted and plan to order from them again this year.

Positive elfeik
(31 reviews)
On Feb 4, 2007, elfeik Near Kansas City, MO (Zone 6a) wrote:

After dealing with close to a dozen others over the last 20 years John Scheepers is the only bulb company I do business with now. Best selection, prices & quality, if there is a problem they make good without giving you the run around. Last year about half of a bag of tulips were the wrong type and they replaced al of them at no charge.

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