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Comments regarding Bluegrass Daylily Gardens

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8 positives
No neutrals
1 negative

Comments:

RatingAuthorContent
Negative Morveoverb
(6 reviews)
On Jun 13, 2006, Morveoverb Statesville, NC wrote:

Web site says 'we send double divisions or better.' I ordered 3 'double divisions or better' of Orange Tremor at $12.00 each. Plants arrived, with only 2 'double divisions or better.' I sent email, no response. I called. Owner stated that he had sent 2 triple fans in place of 3 'double divisions or better.' He stated he could have broke the 3 fan divisions apart to give me 2 double fans and 2 single fans. Orange tremors also looked very bad, half dried up and brown. Bonus plant was more dried up than they were. Will not do business with this company again. Beware.


On Jun 13, 2006, Bluegrass Daylily Gardens responded with:

"Customer seems to forget that he also ordered other plants that we were very generous with (or just has sellective memory), gave a bonus, and was told that Orange Tremor was limited in is first email asking about availability.

He said he emailed, but, none was received after his verification of payment email.

He ordered 3 plants (6 fans) and got his six fans. I suppose if they were all left in one clump of 6 he would expect 2 more clumps of 6 in order to make his "3". What about taking advantage of the seller.

Some people have nothing better to do than to sit around and be crabby and expect everyone should give them everything. It appears that he is used to getting his way and firing off emails or critacal words.

His concern was answered when he called and after I verified what was shipped and when.

Again, most people can do simple math. Sorry for this long explaination but this one just got under my skin.

By the way, this crabby customer will not have to worry about purchasing anything else from us.

Anyone is free to contact me about my policys, standards, or business through the web site and all contacts will be answered.


Chuck



On June 13th, 2006, chuckandjenny added the following:

Customer also did not mention the shape of the daylilies, Orange Tremor or the others. Just concerned that he did not get his 3 separate double fans of OT.

Some times it just does not pay to try to help others.

On June 13th, 2006, chuckandjenny added the following:

Plants were dug and prepared on Sunday the 4th and shipped first thing Monday the 5th priority mail that would take 2 days to receive. Maybe customer forgot to plant them....."


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