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|On Sep 19, 2014, Ves Buffalo, NY (Zone 5b) wrote:
The last comment dates from October 2013 and the info about Hollingsworth peonies need be updated. Firstly, Mr. Don Hollingsworth, whose tireless work built a great reputation for this company, is not running it for mail orders any more. Instead, he sold it to other people to be in charge of mail orders, shipment, etc. I had the most unpleasant experience that bordered on harassment. Firstly, the peony was packaged in a smaller box so when it arrived, the root was completely broken. I contacted them, e-mailed the photo, and the person I spoke to, after seeing the photo, said they would send me a replacement at no charge. I received the replacement and it was even a smaller box with a single peony root that was cut on both ends and hardly several inches long to fit this tiny box. I am the first time peony grower and this root did not look like the ones I've seen on pictures from reputable growers. So I e-mailed them that I was returning it (I also paid $10 for return mail charges) and requested to be reimbursed for what they originally charged me for that one peony ($39), attaching the photos and provided the tracking number for the returning mail. The response I got was one line, as follows: "You're a real piece of work! Tim"