Comments regarding Amity Rose & Garden Nursery (Amity Heritage Roses)

This is my first order from Amity Heritage Roses, but it definitely won't be my last. Having purchased over 100 roses via mail order in the last two years, I have experience with virtually all the GardenWatchdog-rated rose growers and vendors now. I can say, without a doubt, Amity sent me the largest, healthiest own-root roses EVER. I purchased both gallons and bands, and both sizes are above and beyond anything I've received from other vendors. These plants are well-rooted, vigorous, dark green, and lush. They have obviously been pruned with care and are disease free, even after a long ride in a hot box in Louisiana summertime. I am truly impressed. THANK YOU, AMITY!!!

Very impressed with them. They were very quick to confirm my order and shipped two weeks earlier than anticipated (I requested ASAP). Coming cross-country the rose was in excellent shape, well wrapped and watered. I definitely will be using Amity as my go to company for roses in the future.

I've ordered roses in bands before but WOW! these FAR exceeded my expectations. The plant I received was larger than some gallon own root roses that I've gotten from other companies. The price was good and shipping all the way from CA (I live in GA) was reasonable (better than some other companies out there). They shipped EXACTLY when they said they would, communicated with me and I couldn't be more pleased. I would definitely buy from them again.

Excellent roses from this company. This is my second order with them and they are just excellent. Well packaged, and so large to be bands! Actually larger than some companies' gallons. Communication is excellent, status updates without having to email for them. I'm very pleased :)

I have now purchased 4 or 5 roses from this company. LOVE THEM! Prices and shipping are fair, roses arrive in excellant condition. Customer Service seems friendly and helpful though I haven't had to return anything.

Ordered 3 Midnight Blue and 1 Dream Come True. The plants arrived healthy and are larger than expected. These plants bloomed faster than all my other plantings [29 large and 15 mini roses], so I was impressed. Also, customer service and communication via email was great and was fast. Their selection is pretty extensive. I would definitely recommend them and use again.

I ordered my first two roses from Amity and found the experience an absolute pleasure. They were prompt in returning my emails, and the ordering process was easy and smooth. The roses in fact arrived a little before the expected availability date! I was notified prior to shipping so I knew when they would arrive. When I opened the package, I found two lovely roses in absolutely perfect health. I had expected the usual spotted leaves and broken stems, but these are by far the finest roses I've had delivered. They were much larger than expected, covered in lovely glossy green leaves with lots of fresh new growth starting. One was even in bloom, and is simply stunning- far prettier in person than in the photos. Now I need to find more spaces for roses in my garden so that I can order again!

I have been very pleased with the roses I received from Amity, great packaging, answer emails promptly, a large variety of roses you can't find in other places. All of my wonderful own root roses have taken off and blooming like mad
Thanks Amity!

This is the second year I get roses from Amity. Their roses are good size, great selection and packing is fine.

Only one rose had some powdery mildew so it was in Rose Hospital for a few days... now is planted and doing ok...

I am specially happy for the ramblers I got from Amity last year... they are huge this year... they are very healthy and I love Trier, The Gift and Yesterday... really great plants!!!!
and yes, I will get roses from Amity again... I am actually waiting for another order!!!

Right now I will give a positive due to I received what I ordered (Moonstone and Memorial Day), but on MD, I had to remove all the leaves for they had blackspot, and removed some on Moonstone. They both have buds that are partially opened, but the box the roses were a little cramped in the box they came in, and the top of the roses are all bent over.

I am hoping they will bounce back and be healthy. That's why I went ahead and gave them a positive because I know you cannot control the conditions in a dark box. I will post later when they start to grow more.

"

Hi and Thank you! It sounds like you did read the planting guide that ships with each order, which explains what to do if some diseased leaves develop during transit. A dark, damp box is perfect growing conditions for them, despite how hard we try to eradicate all spores. Tracy tries equally hard to avoid any crimped stems during transit and if it's excessive you need to save all shipping materials and contact the shipper.

Please do write to us directly if you have any problems in the first 2 months of receiving your plants. If you follow the planting guide completely then we honor our guarantee that they will take off and thrive when transplanted and cared for as we describe.

Janet
AHR"

I was very happy with my order of 3 roses from Amity. They have a BIGGGG selection of hard-to-find roses. They are own-root roses, instead of budded roses and there are several clear advantages to own-root roses as stated on the Amity site.

One thing about buying own-root roses is they are tiny plants grown in 3"x3"x6" containers. They take 1 to probably 2 years to develop to the same size as budded roses.

3 years ago I found Amity because I was looking for a classic Rosa gallica (Apothecary's Rose). Very hard to find. I live in MN and had a special place all picked out when the "new baby" arrived. I was so excited! The instructions were clear, I carefully did exactly what they said. The little baby looked so hopeful in its spot. ~ Unfortunately, 2 months or so later, the little tyke didn't look so happy. It wasn't sprouting new growth, or new leaves .... I was anxious. I called, and talked to Janet. She talked to Tracy. We exchanged emails. Tracy had a simple test to find out whether it was likely to bounce back or . Baby didn't make it. ~ So next spring, Amity sent me a new plant. This time, everything went perfectly. The rose bushed out nicely, I clipped the buds so it would establish well....and was rewarded the following June with 21 GORGEOUS blossoms! Now, my Apothecary Rose is trying to beat the odds & grow beyond its stated maximum dimensions. In zone 4. Minnesnowta. :-)

I just received my second order from Amity and I could not be happier. I ordered 5 roses late last summer after reading all of the reviews and a couple of my roses came in already blooming and almost all had buds. I was so thrilled that I ordered again this spring (early so I could get what I wanted) and I am even more thrilled. I ordered 4 roses in total and my Memorial Day rose came in with a beautiful bloom and Scentimental had a bud on it! After buying from Jackson and Perkins and getting bare grafted roses for more money and more shipping, I couldn't be happier with Amity! I can't tell you how many suckers I have pulled off of my Jackson and Perkins roses - own root is the way to go people!!! I highly recommend Tracey and Janet!!!!

It was hard to decide if this should be neutral or negative since they DO have so many positives posted for them. But I'm REALLY frustrated. I ordered 2 roses at the end of November to be sure that I'd be able to get them for spring. I received an email confirmation that confirmed the date for shipping that I chose and also stated I would receive an email notification in the spring about the shipment. I haven't received my spring email confirmation, the date has come and gone for shipping and I see my credit card hasn't been charged. You know what? I wonder if they lost my order.

BUT -- here's why I'm sooo frustrated -- I can't get a hold of them!! On their website and in reply to an email they sent an automatic response which says they are dedicated to handling all internet orders first. Then they'll deal with general emails (that must be what I am) and lastly, they'll handle any voice mails you leave from calling the listed telephone number. What happened to my order?

The roses that I ordered show that they are SOLD OUT on their website. So, if they lost my order, that looks like I've got no chance to get the roses I wanted so badly (that I ordered them in late November). And I live in Minnesota. Gosh, since we're so cold, we're probably the LAST place they send roses to anyway -- so SOLD OUT doesn't look so good to me. I've found a place that has one of the roses I wanted to get from them -- but what do I do? If I order it, what if they come back and say "Oh yes, don't you worry. We're a little late on sending emails, charging credit cards and shipping, but we've got you covered." Then I have 2 roses when I only need one. If I don't order it from the other company, I fear I might lose my chance to obtain at least 1 of the 2 I ordered from Amity.

You might wonder what the fuss, they'll get back to my email, right? Not so quick. From their automatic reply email that I got, and on their own website, it says it could take 3 to 5 days to get a response! Not exactly helpful. I have to give them a negative from my experience. I'm too afraid to try them again.

"

Wow, Anne sent an email yesterday when I was out of the office. I replied to it already this morning. She also sent another order form full of CAPITAL LETTERS like she's screaming at me. Then I get the news that she's posted a negative comment on Dave's Garden.

The order is fine, hasn't been lost, her plants have been reserved in her name since November, but she hasn't had to pay a dime for them yet. We've had a cold spring and things are not growing in the manner in which we'd like them to, so shipments are being delayed so that we don't get negative feedback when the boxes to arrive. Now we even get negative feedback before we've had a chance to do anything!

Anne, I know you're eager to get gardening, but please trust in us a little longer to provide you with a quality product and customer service. I'm a little afraid to listen to the voicemails today in case you tried to call too. What a way to start my morning. Peace everyone, please. Gardening is about peace and beauty. I'm sorry you've had trouble with other companies or other people, but please give us a chance to work with you before ranting.

Janet"

Great Services and Shipping I order from them in 2007 and all the roses arrive healthy and doing well. Later in the year they even remembered me for a rose that had been out of stock and contacted me to see if I still wanted it. It too arrived in great condition. All appear to have survived winter well and are starting to leaf out. Thanks a bunch!!

WOW... What a great service company....Ordered roses as a christmas gift....they sent a card with a picture of the rose bushes that will be coming....gave them a mail date and the most beautiful mail order plants showed up within three days of that date!!!!! Plus they sent me a e-mail that the bushes were sent.....The best mail order experiance I ever had. Thanks,
Weebles64

I join the rest of the very satisfied customers. I was most impressed with the size of the rose I ordered and the impeccable manner in which it was packed. I will definitely order from them again. They carry many roses which are not available locally. Highly recommend.

I just received my roses today...they are gorgeous & very healthy looking and they were packaged very well. I was very impressed with the size of the roses. I have just recently started ordering roses and other plants on-line and in the past week i've received band sized roses from a couple of other companies....while those are healthy and i hope they do well, overall they are no where near the size of these plants.

I'm thrilled!

Thanks,
Lynda

I ordered 3 roses. All came superbly packed and Oh-so-Healthy! The service before the sale was terrific. I will certainly order from Amity again, and again, and again. The selection they have is wonderful and that will give me many reasons to return!

Wow! 4 beautiful roses with buds ready to explode. Who could ask for more? The largest band sized roses I have ever received! Packaging was wonderful and customer service was superb. I will order from again.

i just placed my first order with this company and even though i don't have my plants yet, i feel i must comment on the superb customer service and personal touch. i feel sure after reading the other reviews that i will not be disappointed with the plants.

i will add to this review after my shipment arrives.

i have had 2 VERY good experiences with Amity
nice large healthy plants both times

I just received my first order from Amity, but I've ordered band-sized roses from a dozen other nurseries, so I thought I knew what to expect in terms of size and general quality. I was wrong, and I couldn't be happier about it.

These are big and beautiful plants. They're also in perfect shape and obviously very healthy. Most of the other nurseries would categorize these as gallon-sized roses and set the price accordingly.

Amity has a large selection of roses, very low prices, and superb packaging. Not one leaf was damaged in transit. Customer service was also far above average. I ordered the roses long before delivery season started, but between the order date and the delivery date, I received regular e-mails to tell me how my roses were doing.

I had never ordered from Amity before and didn't know what to expect, but they exceeded all my expectations. My rose was shipped out the same day I placed the order and is just perfect. Good size and thriving. I would definitely order from them again. Great selection and wonderful customer service.

I just recieved 4 beautiful, healthy, nice sized roses from Amity! I was very pleased with their cumstomer service also! They kept me up to date on my order, and were easy to get in touch with. Will definately buy from they again!
Nikki Conway Ellicott City, MD

Nice folks running this nursery. I have always received great service and very healthy roses from this company. Their web site is very informative. I will continue to order from them.

Great quality plants, fantastic prices, super nice people to deal with. I'll do business with Amity Heritage every opportunity I get!

I bought a gallon size Shropshire Lad rose at the beginning of last fall.I was amazed at the size and health of this plant!It has done great over the winter(even with it being so extra cold) and I can't wait to see it bloom this summer!
I will DEFINITELY buy from them again and will,with all confidence,recommend them to others.It was a great buying experience!!Thank you!

Received two rose plants just wallowing in good health. Had ordered several roses from different places this year and these ones by far looked the best. Enjoyed speaking to one of the owners- she really sounds like she knows what she's doing. Thanks so much! ; )

I have placed many orders with Amity and enjoy doing business with them

I ordered Brother Cadfael (which was on sale ) and Westerland roses from Amity. They let me know when everything was being shipped. The roses arrived in very sturdy packages (one box for each instead of two squished into one box) and they just took my breath away when I saw how big and healthy (and with a bloom or bud on each) they were. Looking at orders I received from other companies, I thought own root roses were necessarily going to be kind of small (8-10") and tender at first. Amity really opened my eyes. The plants were way bigger (18-20") and healthier, not a yellowish leaf in sight. Thanks Amity for giving us our money's worth. You take the anxiety out of ordering sight unseen. It is expensive ordering from the East Coast since I'm so far away, but well worth it.

There may not be perfection in mailorder service, but this is as close as it comes to it. The plants I received were beyond expectations: large and perfectly healthy, not one wilted leaf ar sign of disease. One of the roses had one open flower and another bud that opened the next day. Thank you!

While I have tried numerous own-root rose companies and the roses have been ok none can come close to Amitys quality!! The bands are dwarfed by the size of the lush healthy plants growing in them. The quality and beauty of their roses are only second to their customer service. Because I prefer to phone instead of email when I have a question I have had to leave messages. However,even at this busy time,my calls are returned promptly and my questions are answered to my satisfaction. I just love this company!!!

I purchased 5 roses from them based on other people's recommendations here on DG. They shipped them at the proper time and the roses all arrived huge and healthy (one even had a bloom about to open) and very well packaged. My husband was amazed, he's always been a little skeptical about ordereing plants sight unseen, but I have to say amity roses is by far one of the best online retailers. I highly recommend them.

I ordered 3 Golden Celebration roses from them recently. There was a small mistake with the order, which they remedied quickly. Excellent personalized customer service, and a real pride in what they sell. The care they put into cultivating and delivering healthy roses really shows.

They also gave helpful advice about the best time to plant in my zone. It is obvious that they have put a good deal of work into the roses they sell, and want their customers to have success.

It has been a pleasure doing business with them. Would order from them again. Recommend them highly.

I have ordered hundreds of roses over the years, however I just received my first shipment from Amity. They are the biggest, healthiest own-root roses I have ever purchased. I couldn't be happier. I've gone back and ordered more.
Great service and fabulous plants. What more can you ask for?

The best own root roses I have ever received. The rose I received from them was the biggest band I have ever ordered- it even has buds on it! It is comparable in size to a gallon sized bush. Beautiful, healthy rose, careful packaging, quick shipment...In future, the only way I would order from another vendor is if Amity does not carry the rose I want. Highly recommended!

My first order from Amity Heritage Roses, in 2005, included the largest band-sized plants I've ever received from any rose vendor and a very pleasant customer service experience. Highly recommended.

LIR

What a great company! First of all, their website is great – it is informative and easy to navigate. I received prompt, personal emails regarding my order confirmation and questions. My order of two roses came today and they look very healthy and beautiful! They were packed wonderfully as well. Amity is upfront regarding smaller rose size and includes a photo of what the roses will look like upon arrival. Yet, they are much larger than I had expected! I can’t wait to get them in the ground! I will be placing another order soon!