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Comments regarding Growjoy (formerly Garden Harvest Supply)

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  Feedback History and Summary  
358 positives
18 neutrals
20 negatives


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Positive parkits
(1 review)
On May 16, 2011, parkits Cranberry Twp, PA wrote:

This was my first purchase from this company and couldn't be more pleased with my fuchsia plants I ordered. They were packaged better than any other plants I have bought and had shipped. The fuchsias were big and healthy, nothing broke, no bugs or diseases.
I will order from this company again. Also prices and shipping were reasonable.

Positive bibbykitty
(39 reviews)
On May 16, 2011, bibbykitty San Antonio, TX (Zone 8b) wrote:

Wow! I orderd 6 agastaches and a butterfly bush. My first order with this company. I am very pleased with the plants I received.
These plants are well rooted and larger than I expected.
I am going to order some kniphofias today.
I would recommend this company to anyone looking for nice plants at very reasonable cost.
Shipping was fast and the plants were well packaged. This has been a positive experience for me. I got some great plants at a price that was more than fair.


Positive TexasGeek
(1 review)
On May 14, 2011, TexasGeek Irving, TX wrote:

Wonderful first experience with Garden Harvest Supply. I ordered 6 different butterfly bushes. They were huge and well rooted. They were packed extremely well. I had bought some from Michigan Bulb a few years back. They were no where near the quality that I just got from Garden Harvest Supply and they cost a lot more.

Positive GardenEmy
(4 reviews)
On May 14, 2011, GardenEmy Perkasie, PA wrote:

I placed an order for some tomatoes, peppers, squash and zucchini. They arrived quickly with awesome packaging- the plants were healthy and in great condition. They're doing really well in the garden so far.

I spoke with their Customer Service department regarding shipping dates, and they were incredibly helpful. Thank you, Garden Harvest Supply!

Positive meav8rlady
(1 review)
On May 14, 2011, meav8rlady Thorndike, ME wrote:

I placed an initial order in February of this year, added another order 2 weeks ago. Called the company, requested to combine orders due to shipment not sent out yet for my zone. They accommodated and refunded some of the shipping cost. They sent the plants out immediately at my request. The box arrived by UPS yesterday with 36 plants inside. They were all alive and doing very well. Today, I just finished planting all the items. They seem very healthy and happy. I am very pleased with my "first-time" order with Garden Harvest Supply. I would definitely consider them for next year.

Positive displacedtexan2
(1 review)
On May 13, 2011, displacedtexan2 Sun City, CA wrote:

I ordered 8 pow wow echinacea and 4 butterfly weed. They all arrived in perfect condition. I love the way they were packed. They are already planted and thriving in my garden. I will definitely use garden harvest again and have already recommended them to friends and family.

Negative flower36child
(5 reviews)
On May 10, 2011, flower36child Middletown, NJ wrote:

I placed an order on 4/3 for 4 cajun hibiscus plants and their website listed my order as "processed". I kept checking my order and it never showed as being shipped even as I received hibiscus plants I ordered from other places. I called early last week and the person from the company said that it would be shipped last week. That never happened. I emailed yesterday to find out what what was going on. I received emails today stating that it was not shipped because one of the items I ordered 5 weeks ago, a Black Dragon hibiscus, was out of stock because of a supposed crop failure. What this had to do with the rest of my order I do not know but I was never informed of this and had to go out of my way to find out what happened to get the rest of my order shipped.

On May 10, 2011, Growjoy (formerly Garden Harvest Supply) responded with:

"On May 10, 2011 10:28 AM, Garden Harvest Supply responded with:

flower36child I am very sorry to hear about this problem. I have just spoken with everyone who is involved with your order. Each order is "processed" as soon as it is placed, however it does not ship until the particular week for your state. When you called last week, we did not pay attention to the individual items on your order and just assumed everything was shipping, since NJ shipped last week. Please allow me to apologize for this error on our part, there is no excuse for this oversight. The Black Dragon did have a crop failure, I apologize we did not follow through with you when we were informed. It appears you gave us the go ahead to ship the rest of your order, we will get it right out. I would appreciate a follow up once our order arrives. Again, I am very sorry we have failed in giving you great customer service. Joe"

Positive indianaguy
(1 review)
On May 9, 2011, indianaguy Harrisburg, PA (Zone 7a) wrote:

Posted on March 28, 2011, updated May 9, 2011
This was my first order with GHS and so far it's been a great experience. I ordered online after finding them via a google search for tomato plants. Wanted to be able to buy single plants and most of the major companies require a purchase of 3 plants. While looking at GHS website, I found that they had foodstuffs as well as plants. Being a "foodie" I decided to try a few things. Asked that the plants be shipped to arrive before we leave for a vacation in May and, if possible, the other things shipped immediately. Few days later, there was a perfectly packed carton at my front door. The raw milk cheddar is excellent. I'll let you know how the rest of the order works out.

On May 9th, 2011, indianaguy added the following:

5-9-2011 The rest of my order - tomato plants - arrived via USPS Priority mail today. I have to tell you Dave's Garden readers that the plants appear to be very healthy; were perfectly packed; arrived in excellent condition. I've ordered tomato plants from several well known mail order companies in the past and have never had plants arrive in such good condition. I have my Earth Boxes all ready and will plant tomorrow.
Neutral dano2222
(1 review)
On May 9, 2011, dano2222 Norman, OK wrote:

Posted on April 18, 2011, updated May 9, 2011
I ordered almost 175 dollars of plants from this company. When I received my plants after four days in the mail, most of the tomato plants were dead, as well as one of my cucumber plants. The pepper plants were in good shape.

Overall, the plants were very small and not well watered. If I would have known that for these prices I would be paying for such small, unsubstantiated plants I would have gone to my local Lowes store or farmers' market. The advantages for going local--receiving larger, healthy plants for the same price or lower that you can choose on your own--far outweigh hoping that someone will give you a plant that looks like an image you see on the web.

I have learned my lesson, and will never buy from this website again. Too bad I'm out almost 200 dollars (this includes shipping).

On May 9th, 2011, dano2222 changed the rating from negative to neutral and added the following:

Joe did a fine job resending my shipment, and I am happy to report that all the plants are doing well in my garden.
On May 9, 2011, Growjoy (formerly Garden Harvest Supply) responded with:

"On Apr 18, 2011 12:47 PM, Garden Harvest Supply responded with:

Dear dano2222, Please accept our sincere apology for the bad arrival of your order. It is our goal to have every shipment arrive in great condition, it looks like we have failed you in this regard. We did receive your email over the weekend regarding the problem with your tomato plants, was there problems with the other plants as well? We do guarantee your satisfaction. Can we reship the plants in question?

Sincerely, Joe

Positive ksjamison
(7 reviews)
On May 9, 2011, ksjamison Wilmington, DE wrote:

I was not going to order from GHS again after receiving the wrong plants last year which had been mistagged. However, all 13 heucheras arrived in great condition and were exactly what was ordered. I saved $52 buying them from GHS vs another online vendor for the same size.

Positive lizzytish58
(2 reviews)
On May 8, 2011, lizzytish58 Lakeville, MA wrote:

I had not ever heard of this company. but I found them on a search for some Wave petunias, I live in MA and they were not in the stores yet. I came across a very unique Wave petunia, and went searching for it a Easy Wave Black Velvet petunia, wow what a gorgeous plant, and the way they package them is incredible, I will always shop with this company from now on. The prices were the best at least $2.00 less than all other places I checked, I ordered 3 each Black Velvet, a gorgeous Pinstripe, double wave White and easy wave blue, I have today planted them all. I left them outside to settle, to make sure our cool Massachusetts nights were not too cool, but we are having odd warm weather and they are doing just fine. Thank you I love them and will be back.

Positive Raisa
(4 reviews)
On May 6, 2011, Raisa Memphis, TN (Zone 7b) wrote:

I ordered several ..several.. plants from this company. I couldn’t believe I had all of them when the package arrived. It was big..but looked too small to contain so many veggies and flowers. ..The surprise was on me and a very pleasant one at that. ..It contained everything very neatly packed and in 4 inch pots. ..They were all extremely healthy with very moist soil. ..I am so-o appreciative of this company. ..The price for the plants was very reasonable and I got more than I thought. For example: an order for four corn plants turned out to be twelve, as each pot actually contained three very healthy little plants. Love it! ..I will definitely be ordering from them many times in the future.

Positive missmochalatte
(1 review)
On May 6, 2011, missmochalatte Wake Forest, NC wrote:

The prices were so reasonable that my sister passed on ordering anything, saying she would see what I got. So I placed a trial order for 5 plants, a hose nozzle and organic seeds . The nozzle and seeds arrived in a couple days, a separate shipment at no extra cost. The plants arrived a week later and in good shape. Sure, they were small, but so healthy they doubled in size every few days. When my sister saw the plants, she wanted some too. I wanted more plants and another nozzle. Unfortunately, my second order arrived in a badly damaged box. Soil was spilled and every plant was disturbed. I repotted the plants hoping to salvage some. But the plants were so healthy that the next morning all but two looked fine. Stefni at Garden Harvest Supply immediately ordered relacement plants, and within a few days we received two wonderful replacements. My sister is delighted with the plants I ordered for her and mine are thriving in the garden. Based on above, we have recommended this company to our friends.

Neutral tommyfemc
(3 reviews)
On May 5, 2011, tommyfemc Amston, CT wrote:

I would like to say negative but the pepper plants did arrive in descent shape. My neutral grade is that I live in Conn. ( zone 6 ) and the night temps are still in the 40's and maybe a 50 now and then. Peppers do not grow in these temps plus they become stunted and sickley if planted out. Tomatoes are not even in the gardens yet never mind peppers. I will have to keep them indoors, under lights, until at least Memorial Day which is over 3 weeks away. I think Garden Harvest Supply should have known what the weather conditions are before they ship or ask for a tenative shipping date from the customer upon order. That's it

On May 5, 2011, Growjoy (formerly Garden Harvest Supply) responded with:

"On May 6, 2011 8:21 AM, Garden Harvest Supply responded with:

Dear tommyfemc: First of all, let me say thanks for your order, it is appreciated! I am sorry you received your order earlier than you wanted. Unfortunately there is no way we could monitor the conditions in all of the states we ship to. We determine our ship dates according to the last frost dates as assessed by the National Oceanic and Atmospheric Administration. In past years we have shipped to Connecticut in the 2nd week of May; however we had a lot of customers from your state asking for earlier ship times, they thought we were waiting too long, so we moved it up 1 week. At the end of each season we reevaluated our ship dates, we will certainly keep your suggestion in mind. Now for your plants, 30 days is way too long for you to try and keep them alive inside. We would be glad to have them picked up and returned to us. We will then reship on a date you tell us (keep in mind that you do have the option during checkout to choose an earlier or later date than the one that is showing on our ship dates page), is this an acceptable solution for your order? You may also call our office toll-free at 888- 907-4769 to discuss this further. Sincerely, Joe"

Positive Dracojim
(1 review)
On May 4, 2011, Dracojim Falls Church, VA wrote:

This was the very first time I had dealt with a on-line garden supply house and I wound up being helped by a wonderful service representative by the name of Tina M. She kept me advised of times and shipping dates. She helped in explaining how the live plants were shipped. Advised me on shipping costs and delivery times. In fact she will be the main reason I will return for future purchases from Garden Harvest Supply. Plus, the plants arrived ahead of schedule and ready to put into the ground. Better than any local garden supply business of big box store.

Positive gagagenna
(1 review)
On May 3, 2011, gagagenna Statesville, NC wrote:

Very pleased with my first order. Shipping was prompt; plants were well packed (I'm impressed by the clever plastic boxes for the annual plants); plants were healthy and a good size; helpful planting instructions included as well as a beautiful booklet featuring Proven Winners stand-outs (I want them all!) I will definitely be back soon with more orders.

Positive ssggbroot
(2 reviews)
On Apr 29, 2011, ssggbroot Auburn, CA wrote:

I recently ordered some plants from this company, and I am very pleased withe packing method- time to get to me- and the plants look very good.
I have ordered from another company but it will not be this gardener's choice ever again.
This company is outstanding and I will do business with them again.

On Apr 29, 2011, Growjoy (formerly Garden Harvest Supply) responded with:

"On May 3, 2011 11:19 AM, Garden Harvest Supply responded with:

We appreciate the confidence you have placed in Garden Harvest Supply and look forward to your future orders, thanks!"

Positive mangodog
(1 review)
On Apr 29, 2011, mangodog Loudon, TN wrote:

The company did not have Thai Basil that I ordered so they substituted a different variety of Basil and emailed me that they were making the substitution. I explained that I really wanted Thai Basil and they offered to notify me when it was in stock. They notified me that it was in stock within 2 days and asked if I still wanted it. I said I did. Very polite and responsive. The large number of herbs that I ordered arrived in very good condition.

Negative lornadoon
(1 review)
On Apr 29, 2011, lornadoon East Wenatchee, WA wrote:

I ordered 5 plants from this company for the first time. I will never buy from this company again, nor will I ever reccomend them to any of my friends. The box was 11"x 13" x 5" too small for the order, all 3 of my tomato plants are dead as a door nail.No dirt left in the pots. None of the markers were still with the pots. Even if they were alive I would have no idea which tomato was which. If I had seen the size of those teeny tiny plants I would not have bought them. The 2 pepper plants are also very small. The dirt was almost all gone in these pots also but the plants are still alive. They are in very bad shape and if transplanted now they will surely die. The only positive experience I have had was that my order arrived when stated. Although I think this credit should go to UPS.

On Apr 29, 2011, Growjoy (formerly Garden Harvest Supply) responded with:

"On Apr 30, 2011 9:18 AM, Garden Harvest Supply responded with:

Loradoon I am very sorry to hear about this poor delivery. This certainly is not normal and I am sorry it has happened to you. We do guarantee all of our plants and will gladly refund or reship you new ones. Please call the office Monday and we will get you taken care of. Joe"

Positive Sally22029
(1 review)
On Apr 29, 2011, Sally22029 Catlettsburg, KY wrote:

My first mail order plants arrived in beautiful condition and safely packaged. Lavender, thyme, Rosemary, and several varieties of peppers. Asparagus will be here soon. I was worried about ordering plants I could not see in person but I was pleasantly surprized. The customer service was very curteous when I called for additional infoation.

Positive goatherdess
(1 review)
On Apr 25, 2011, goatherdess Staunton, VA wrote:

The prices compared favorably to other companies I looked at, so I took a chance with this company as a first time customer. The shipping was on time, the packing job was excellent, and the plants were very healthy and kind of larger than I would have expected. I also received a free plant and a coupon off a future order. I am very pleased with everything.

Positive housecalls
(2 reviews)
On Apr 23, 2011, housecalls Newark, DE wrote:

This spring was the first time I ordered from this company. I am very pleased with the quality, size and packaging for 6 of 8 plants ordered. One daylily is out of stock and one hibiscus is back ordered. They communicate well by e-mail. A substitute for the daylily was offered. Some plants were packed in special black plastic "open coffins" which protect them during transit. Will order again, especially if they expand their live plant offerings.

Positive jbrickm
(3 reviews)
On Apr 21, 2011, jbrickm Atlanta, GA wrote:

I've shopped with GHS several times in the last two years and have had nothing but great experiences each time. Last year I bought some heirloom tomato and zucchini starts late in the season. The plants always arrived in great condition and despite the late start, I got great yields from all the plants, especially the Cherokee Purple and Brandywine. I've also purchased organic fertilizers and trellis netting from them. This year I had to cancel a part of my order which they did cheerfuly. I've always had prompt responses from them. Unlike some other mail order stores, they also don't bombard you with junk emails. I strongly recommend GHS for both plants and general garden supplies.

Positive rubytoo2
(1 review)
On Apr 20, 2011, rubytoo2 Deltona, FL wrote:

Very satisfied with the plant when it arrived. The quick shipping and fair prices are truly appreciated. I will order again.

Positive ablesq5678
(2 reviews)
On Apr 18, 2011, ablesq5678 Annville, PA wrote:

This was my first time ordering from Garden Harvest Supply. I ordered a variety of perennials on Tuesday, and they arrived on Friday. The plants were very healthy and arrived in good condition. Only one of my plants was not shipped, and I received a prompt email informing me that the item was delayed and asking whether I still wanted it. I am very pleased with the plants and the service and particularly like that I can order single plants from this company. I look forward to ordering from Garden Harvest Supply again!

Positive MOM77
(1 review)
On Apr 16, 2011, MOM77 Kitty Hawk, NC wrote:

This was my first time ordering from Garden Harvest Supply. I have ordered from many mail order garden suppliers, as it is hard for me to find anything but the very ordinary where I live. I was pleasantly surprised when my order arrived yesterday. The plants were well packaged, healthy, and a really nice size. I will be ordering from them again!

Positive Mid12nt
(14 reviews)
On Apr 10, 2011, Mid12nt Stone Mountain, GA wrote:

I order from a variety of nurseries (Bluestone Periennials, Almost Eden, Plants Delights, and a few others), this year I also decided to order from Garden Harvest Supply. I definitely will purchase from again, because the plants arrived carefully packed (yet relatively easy to unpack and I loved that they often used moss as "mulch" to keep the dirt from falling out), extremely healthy and in great shape. I bought over 12 plants from them, and everyone of them was healthy, growing, doing great.

Positive LadyAmethyst
(1 review)
On Apr 6, 2011, LadyAmethyst Danville, IL wrote:

This was my first order with Dave's Garden and it arrived within days, but upon opening my package it was apparent I'd received the wrong color of coco fiber matting. I called and the problem was immediately corrected with the right color being sent out to me. I was told I didn't need to send it back or have to do an RMA to get my order corrected. Thank you so much!

On behalf of my church (which is whom I placed the order for) I'd like to thank you again for the donation of the extra coco fiber matting!! It will be used underneath a weeping myrtle tree to cut down on the mowing underneath the hanging branches! Bless you!

The green coco fiber matting looks very good placed around my church's guy wires going to our 3 lighted crosses (Holy Communion Chapel, Danville, IL). I hope that it will keep the weeds/grass from growing up around the base of the guy wires and give it a nice manicured and finished look plus cut down on trimming around each one. Thank you again!!

On Apr 6, 2011, Growjoy (formerly Garden Harvest Supply) responded with:

"On Apr 6, 2011 10:05 PM, Garden Harvest Supply responded with:

Thanks for being a Garden Harvest Supply customer! Sorry we filled your order incorrectly the fist time, thanks for allowing us to get it right. We look forward to your future visits."

Positive Allwild
(5 reviews)
On Apr 1, 2011, Allwild North, TX wrote:

First time order arrived yesterday and I am happy to report that all five of the dill plants look very healthy. The plants were packaged very well too. I had originally ordered seeds also and they arrived days after ordering with a note saying the live plants would be delivered at the end of March, spring. Here they are! Just in time for planting outdoors here.

I am looking forward to ordering from Gardenharvest again!

And I overlooked the food products, thanks for mentioning!

Positive bigpaapap
(2 reviews)
On Mar 13, 2011, bigpaapap Mount Laurel, NJ wrote:

I could not place an order online, I called to place the order on Friday. A week or so later, I checked my order and it was not there, my credit card had been charge. I attempted to call on Saturday, they were closed, I sent an email. Bright and early Monday morning, I had an email stating that the problem was fixed (mispelled email address). This is the second time I have ordered from GHS and everything was fantastic with them on both cases. Certainly willl be doing business with them again. Customer service at its finest.

On Mar 13, 2011, Growjoy (formerly Garden Harvest Supply) responded with:

"On Mar 13, 2011 4:32 PM, Garden Harvest Supply responded with:

Glad to hear everything worked out. Thanks again for being our customer!! Joe"

Positive sbobbie
(1 review)
On Feb 24, 2011, sbobbie Southfield, MI wrote:

This is my second year buying plants from this company. I found them to be a good size and healthy. They are competitively priced. I recently had an item left out of a shipment and they immediately sent it out.

On Feb 24, 2011, Growjoy (formerly Garden Harvest Supply) responded with:

"On Feb 25, 2011 6:33 AM, Garden Harvest Supply responded with:

Sorry we missed the item, glad it arrived ok. Thanks for being a returning customer!!"

Positive cboc
(2 reviews)
On Jan 25, 2011, cboc Waterville, NY wrote:

I ordered seeds and tomato cages for my first order. I was impressed with how fast the order arrived and the quality of the folding tomato cages.

Positive naplesdj
(1 review)
On Jan 17, 2011, naplesdj Bensalem, PA wrote:

I have found this company to provide good products at a fair price and excellent shipping time. I have made a number of purchases anh have always been happy with what I received.

Positive RealFarmBoy
(3 reviews)
On Nov 30, 2010, RealFarmBoy New York, NY wrote:

I placed an order for some hard to find garden tools and I had them in 4 days. I am pleased with the service and I highly recommend them.

Positive kilnic17
(1 review)
On Oct 26, 2010, kilnic17 Seattle, WA wrote:

I ordered six soil testing kits and they are exactly what I needed. As an environmental educator facilitating outdoor programs, this site is a wonderful resource for materials. Thank you!

Positive wsaunde
(1 review)
On Oct 6, 2010, wsaunde Neptune Beach, FL wrote:

I have placed three orders with Garden Harvest and plan many more in the future. Prices are great, plants are healthy plus, shipping containers superior, customer service excellent.

Positive mollyday
(1 review)
On Oct 1, 2010, mollyday San Diego, CA wrote:

For the past four years I have purchased all my plants on-line. I have dealt with dozens of nurseries across the country. I have a pretty good idea of what to expect in regard to the price. In other words you usually get what you pay for.
Therefore I was stunned when I received my first purchase from Garden Harvest Supply.
The prices were so low I ordered a few extra thinking some plants would never make it.
What a surprised! I received 'large' 'healthy" plants that were ready to take off: and they have.
The prices were at least 1/3 of the price I would expect to pay somewhere else.
I passed this nursery over at first. Now it will be my first choice. These plants are outstanding.
When you see what you want, order fast, the supply is limited on many plants.

Positive lg
(2 reviews)
On Sep 17, 2010, lg San Antonio, TX wrote:

I ordered 5 Shenandoah Switchgrass plants to try as accent grass on 09/07/10. They shipped on 09/14 and arrived in good shape on 09/16. Great service for a low price on what appears healthy plants. Thank you!

Positive cougarvamp45
(1 review)
On Sep 16, 2010, cougarvamp45 Bridgeview, IL wrote:

This is the first time I ordered on line, and it was an excellant experience. I like the fact that I was able to send in a money order, because I don't have a credit card. I ordered 6 Magnus Purple Coneflower. They arrived on time, packaged very nicely. I received very strong, healthy plants. They were bigger than I expected, and they had good root systems. I was so tired after work, I didn't plant them until 5 days after I received them. They are in the ground and doing well, I will order a lot more plants for spring delivery.

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