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|On Mar 29, 2014, soloscaper Lima, OH wrote:
I called the listed phone number any number of times this season and early fall 2013 and no one ever called me back. Previous orders were very nice however.
|On Oct 17, 2008, shadedriven Copake, NY wrote:
Posted on October 17, 2008, updated December 27, 2009
On December 27, 2009, shadedriven added the following:
I am not a vindictive person, but I must once again comment on Tiny Treasures. After my Oct 2008 posting, the second of the Daphne's gave up the ghost in mid-November and despite major mulching and burlaping of the denuded stems, never came back in the Spring of '09. I continued to call and e-mail without response into the late Spring. In late Oct. I receive an unsolicited bulk e-mail from apparently a new hire who would serve as Customer Service rep and promised an improved rapid response to all orders and questions. In 10 years of on-line gardening this is the only vendor to never have at minimum responded to a complaint (even though not necessarily resolving it to my satisfaction)
After searching my '08 files, I put together an e-mail outling the problem reported previously in rhese pages, but now times 2. My email sent three weeks ago has as yet recived no response I have sent a follow up, but am not holdong my breath. "Plus que je change, plus que le meme chose" (for non francophiles, nothing vulgar, just gentle wit).