Comments regarding Henspa (Egganic Industries)Click here to return to Henspa (Egganic Industries)'s listing.
You are viewing only negative comments
|On Nov 3, 2007, nedless Bolton, MA wrote:
We live in central New England, and purchased the henspa in early spring of 2006. We found it easy to assemble in less than 2 hrs, as advertized. In mid-June of 2006, we moved our nine 6-week old chicks into the henspa. We have lost three of our chickens due to predation (two while free ranging, and one literally scared to death while in the coop, by a fox which jumped on top of the sunroom), but our six remaining hens are still living in the henspa. We are currently building a stationary coop with a much larger run, and plan to move the hens into it when it is completed in a few weeks.
|On Jun 12, 2006, LarisaB West Seattle, WA (Zone 8b) wrote:
I ordered a HenHaven Stretched from them, and after a few weeks and lots of phone calls, everything did get sorted out, but I was left with a bad taste in my mouth. The product was adequate in the end, but the customer service was very, very disappointing.
On Jun 12, 2006, Henspa (Egganic Industries) responded with:
"Our service for this Henhaven customer was way below the standard that we have set for ourselves. We do not have an explicit warranty policy. We have an unwritten committment to keep working on every issue that comes up until it is resolved."