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|On Apr 11, 2008, chunx San Diego, CA wrote:
I was really on the fence about a neutral or negative, but with the lack of communication from T&M, the extremely poor germination, and the high prices, I'm going for a negative.
On Apr 11, 2008, Thompson and Morgan (US) responded with:
On Apr 11, 2008 8:39 AM, Thompson and Morgan (US) added:
|On Mar 17, 2008, gessiegail Taft, TX (Zone 9a) wrote:
I have ordered garden flowers many times from T&M with good results. This time I ordered 25 seeds in each package of Dibley's Hybrid streptocarpus seed. Having been used to just popping the pod open and getting literally hundreds and hundreds of seeds I was a little shocked to see that 25 fine dust seeds looks like nothing I have ever seen. However, if I get good germination I won't be upset that I paid 5.00 for each package and 4.75 for mailing them to me.
On June 10th, 2008, gessiegail changed the rating from neutral to negative and added the following:
Not a single seed germinated! I am good at growing from seed I want you to know. From now on I am only ordering from The Gesneriad Society for 2 bucks a package of seed or from Mauro in Brazil for 3.50 a package. That was a throwaway of 15.00 for supposedly 50 seeds.
|On Jan 15, 2008, valliebeth17 Crown Point, NY (Zone 4b) wrote:
I have to agree with everyone who commented about the bad germination rate. Of 19 seed packets, only five had any germination to speak of. A few others had extremely low germination rates, and the rest absolutely none. This is after I pay close attention to chilling seeds and other planting requirements.
On Jan 15, 2008, Thompson and Morgan (US) responded with:
On Jan 15, 2008 10:39 AM, Thompson and Morgan (US) added:
|On Sep 7, 2007, flowertina W Hartford, CT wrote:
I would not recommend their seeds to anyone. I fell for their catalog which is very well designed but the seed quality is very bad. I bought some summer sorbet seeds that came in nearly empty but that was replaced. However the replacement did not germinate. I also bought Mimulus maximus, Nemesia paintbox which along with some others did not germinate. Please do not plan your annual garden depending on their seeds.
|On May 28, 2007, landofoz Hutchinson, KS wrote:
I ordered several seed packets of snapdragons, white coneflower, and asters, in addition to a few others. I had great germination for the asters but only 3 coneflowers sprouted out of an entire packet, and I think I got about 4 or 5 seedlings from 3 packets of snapdragons. I've been able to germinate "difficult" seeds like guara and have had excellent results from coneflower seeds from other sources, so I do not feel that the problem is me. I doubt that I will buy seeds from them again, as it seems I am not the only one who has had problems with germination.
|On Apr 21, 2007, 123456789 Winston, OR wrote:
I think this company must be staffed by chimpanzees. i once ordered lavatera seed but got non- viable chaff, and malva not only the wrong plant ENTIRLEY, but the worst invasive weed since dandilion hitched a ride to the new world in somone's pocket.
|On Mar 26, 2007, debincincy Cincinnati, OH (Zone 6a) wrote:
Ordered seeds March 14, arrived March 24 - 10 days, no problem for me. Ordered from T&M due to their having seeds for 2 plants that no one else carried, except Select Seeds, and the shipping cost was the lower of the two.
On May 10th, 2007, debincincy changed the rating from neutral to negative and added the following:
Here's my update. Terrible germination, in fact, NO germination on the 2 flowers I particularily wanted. I tried 3 different ways to start and nothing. So signs of life. I am now going to look into how to get a refund and will never order from them again.
|On Mar 20, 2007, egm Ottawa, ON (Zone 4a) wrote:
I have been gowing plants from seed for the past ten years with little trouble; to fill up flower gardens on 5 acres. In search of different varieties, I came across T&M last year and ordered primula seeds, as well as other varieties. I also ordered some seeds this year. I tend to order from 3-5 companies per year. T&M seeds have very low germination. They also send small amounts of seeds that tend to get stuck in the glue of the little foil packages (not a fan). I am not one to complain to a company; they should know what they are selling., I just won't order again. I found a local seed company 'Gardens North' and ordered primula as well as other difficult seeds from them, and the germination was outstanding. Many major seed sources seem to be getting sloppy, and customers should not put up with it, they are making big money and should reply with quality products! I would not reccomend T&M to anyone.
On March 29th, 2007, egm added the following:
Thanks for your input, but I am not interested in your guarantee. I prefer to recieve quality seeds when I order them, and not to have to contact after the fact.
On Mar 20, 2007, Thompson and Morgan (US) responded with:
On Mar 27, 2007 1:06 PM, Thompson and Morgan (US) added:
Thanks for your comments. Just to remind all our customers we guarantee germination and stand behind our seeds 100%. In the event that there are any problems, we really want to hear about them, so that we can put things right. Please contact us!"
|On Mar 20, 2007, thope Caddo Mills, TX wrote:
I suppose I should say "neutral" since I haven''t actually received my order yet so I have no idea if I got my seeds or if they will germinate. I have been told I should receive my order in about 7 business days. Please note that I placed my order 10 days ago. I was also told that some items are on back order. I don't know if they held the order hoping those would come in or not. I wish I would have come here and read others thoughts on the company before going gaga over the beautiful pictures in the catalog. I even placed orders with a couple of other companies about three and four days after I placed this order and I received their seeds last week. I guess whether I order again will depend upon the germination rate. Previous comments do not fill me with hope though.
On Mar 20, 2007, Thompson and Morgan (US) responded with:
On Mar 27, 2007 12:10 PM, Thompson and Morgan (US) added:
Thanks for posting and bring this to the attention of fellow gardeners and T&M shoppers. We have had an unexpected over demand for many of our products this season, which has meant that the orders are taking a little longer to ship and we are busy making more to fill everyone's orders, so that the seeds arrive in time for spring planting. If you do have any complaints about contents or germination please call us and we are happy to stand behind our germination guarantee and will refund your money or replace your seeds, as you wish. All our products way exceed the USDA minimums, but germination can drop off between testing, and we thank our customers for bringing this to our attention. Feel free to call with comments 1-800-274 7333 x3019"
|On Feb 9, 2007, TJ9 Berlin, NH wrote:
Our experience with T&M will be our last! Our order was in the hundreds. (probably because they're so expensive). Having controlled conditions we started seeds indoors for early spring transfer to our greenhouse. The germination ratio was very,very low. Below 35% of over 250 seeds. We must add that all other seeds planted side by side from other companies did very well. It's not us!!! We now realize and are convinced that the pretty pictures and catalog is where they place the emphasis. Our third and last year. In the prior years we also complained of low germination,via telephone they worked around taking responsibility and assured us of anything that made no sense only to send us other seeds which did no better... no refund as requested. We've asked them to remove us from there mailing list.
On Feb 9, 2007, Thompson and Morgan (US) responded with:
On Mar 27, 2007 1:56 PM, Thompson and Morgan (US) added:
We do realise our products don't suit everyone, but we do listen to our customers and make every effort to follow up and put things right, in the event of a problem. A full refund was issued in February when this customer contacted us, and he has been removed from our mailing list as he requested. "
|On Dec 25, 2006, DruidNH Conway, NH wrote:
I've bought seeds off and on from T and M for about 20 years because they offer interesting varieties. I've finally decided that it just isn't worthwhile because of the bad germination rate. In 2006, I ordered 8 packages and ended up with 6 plants. Two of the plants turned out to be weeds.
|On May 5, 2006, sixlazyk Silt, CO (Zone 5b) wrote:
I have ordered from T&M for about 6 years and finally last year I did an experiment with seeds from T&M and seeds from another company. I used the exact flowers from both companies and planted 6 different varieties of seed in the exact place with markings which seed came from where. With T&M I had a 10% germination rate on 4 varieties and about 80% germination rate from the other company. the other 2 varieties from T&M had a 0% germination and 75% from the other company's seeds. I looked at the packets from T&M and saw that the packing dates were all 2-4 years old. The other company had the current year packing date. Perhaps the British feel that they can pawn off their old seed on us but I am finished with this company for good.
On May 5, 2006, Thompson and Morgan (US) responded with:
On May 5, 2006 5:23 PM, Thompson and Morgan (US) added:
|On Oct 7, 2005, DonnaMack Elgin, IL (Zone 5a) wrote:
I prefer to give positive comments on this forum, but looking at some of the postings I am clearly not the first to be disappointed by this company. The seeds are expensive, but that's all right if they are the only source of something wonderful. I had ordered relatively rare seeds with mixed results, but my final experience with this company was perhaps 3 years ago when I ordered five packets of ipomoea Andersoni at $4.59 each (10 seeds per packet). I have grown hundreds of seedlings successfully over the last 7 years, but I batted 0 for 50. I sent two e-mails politely explaining the situation in detail and never received a response of any kind.
|On Apr 29, 2005, tinygarden Chicago, IL wrote:
I am disappointed to add to the list of complaints, but the seed I bought from them this year (Zaluzianskya capensis "Night Phlox") was quite expensive - and it ended up having dismal germination rates of less than 20%. Those plants that did survive have not thrived well, and I doubt they'll make it out into the garden.
|On Mar 2, 2005, cowsister Northport, NY (Zone 7a) wrote:
I find something I like in T&M's beautiful cataloque & then I look for it elsewhere. I do not buy from them. They are too expensive and the seed doesn't germinate well at all. But I love looking through their catalogue & they are a good source of info on growing certain plants.
|On Feb 21, 2005, kanikka Carvel,
Thompson and Morgan has so much going for it. A great catalogue, great website and good customer service. But the point of ordering from them is to get viable seed. This is where I am disappointed. I ordered seed from four international suppliers this year (December 2004) and T& M 's seed provided by far the most variable germination. A few varieties (2) germinated very well, some varieties of seed had mediocre germination rates (4), and a significant number of varieties (7) had very poor or no germination at all (some varieties have not yet been seeded [vegetables]). I did contact their horticulturist and she has offered to send me seed from other batches (good customer service) but suggested that the seed meets USDA germination standards (What does that mean... are USDA germination expectations extremely low or...its my fault? - I don't think so...seed of the same species from suppliers in Germany and the US, in germination cells beside the T&M seed, planted the same day, in the same propagator, came up like weeds).
|On Aug 16, 2004, AS (Zone 7a) wrote:
Their germination rates are often mediocre, at best, for me. For instance, approx. 50% germination on pansies and violas, when I usually get 80-100% from other companies. This is not a problem when I'm ordering perennial seeds - I rarely want the number of plants I could get from a seed packet - but a disappointment when I'm planting annuals. They're also very expensive. What keeps me from rating them negative is their excellent selection of varieties, something that's getting harder and harder to find among seed catalogs. They also provide a lot of information about the seeds and their germination requirements in the catalog, another big plus.
On April 4th, 2005, AS added the following:
I planted what was supposed to be the Water Colors mixed pansies this fall and they bloomed for the first time this spring. They look nothing like the picture in their catalog -in fact, they look a lot more like the 'Petite Mixed.' (dark red, white with dark blue blotches, etc.) Not exactly what I had in mind.
On April 4th, 2005, AS changed the rating from neutral to negative and added the following:
|On May 3, 2004, golddog Western, PA (Zone 6a) wrote:
A favorite for many years, T & M sure let me down this spring. I ordered two packets of Petunias. Both not available elsewhere. Each contained about 6 or 7 seeds a piece. For what they cost, I will never buy from them again. And I now remember last spring having the same problem, and ordered 4 more packets then. Next year I won't forget!
|On Apr 27, 2004, giboosi_alttara Ridgefield, CT wrote:
Another disappointed customer. I had zero germination on the majority of seeds that I ordered, and one of the few that germinated at all do not seem to be true to type. (Aquilegia Woodside, which is supposed to have variegated leaves, doesn't. Not on a single plant.)
On May 5th, 2004, giboosi_alttara added the following:
After posting here, I was contacted by a T&M rep saying they would stand by their guarantee, but they needed the names and batch numbers of all of the seeds I had problems with. So, I spent a good half hour locating all packets, and emailing all the information, and here it is a week later and I haven't heard anything at all back from them.
|On Apr 27, 2004, Cider Clyde, NY wrote:
I bought a number of seeds last year from Thompson & Morgan--campanulas and campanula-like seeds--and got zero germination. Also, one package had no seeds at all in it, and while I know campanula seeds are tiny, they certainly aren't invisible. This year, I decided to try the hollyhock seeds I had ordered last year and have had fair germination with one packet and hardly any with the other. Last year, using seeds from another company, several years old, I had a higher germination rate overall and successfully added those plants to my garden. I would not try Thompson & Morgan again, tempting though their catalog is.
On May 25th, 2004, Cider added the following:
A company representative contacted me after I posted this comment. I gave her details of my order, and told her I would be happy to be charged for the seeds which did come up (one of the hollyhocks--the Creme de Cassis; the other, the Antwerp mix, has had terrible germination rates--I have kept trying and trying), but that I believed their seed was non-viable, for the most part, and I wished a refund on the other seeds. Thus, I was refunded slightly more than half of what I sent them, including shipping--an expensive way to get Creme de Cassis hollyhocks. It is really sad that this company, with their marvellous catalog, cannot guarantee better germination. They have a lot of items I'm sure people are licking their lips over. I am not changing my negative rating because I don't think people should have to learn the hard way to beware of a questionable company, although I appreciate that I didn't have to take a total loss on my order. Slowly, I am learning to pay close attention to Garden Watchdog, because every time I decide to try a company (mostly because of a delicious catalog like T & M's), despite bad ratings here, I find I should have paid better attention to what people were saying. It is by no means true, as some have suggested on this site, that people post only negative comments. There are many companies that enjoy a plethora of postitives. I myself post positives, as well as negatives.
|On Apr 13, 2004, Brugie Chariton, IA (Zone 5b) wrote:
For some stupid reason, I keep going back to this company to order seeds. I have bought from them for about 6 or 8 years and every year I say I won't do it again. The catalog is inviting, but the seeds I've received over the years have rarely been worth the price of admission. This year I ordered many kinds of seeds and a good estimate of NO germination would be 50% of the varieties and of those that did germinate, only one kind came up well and that was Knautia Melton Pastels. I can't, in all honesty, recommend this company to anyone. I will also say that I've bought their products at nurseries that carry their line of seeds and they are no better. It is sad that a company that puts out such a nice catalog can't also send viable seeds, especially for the price paid. I'm done buying from them even tho it took a long time for me to admit that it wasn't my fault the seeds didn't grow...it was their's.
|On Apr 13, 2004, echoes wrote:
I bought seeds that were supposed to be Brugmansia from this company. They are Datura seeds. Getting my money back is not a problem, but for me that's not the whole issue. Apparently this is a problem that has been on-going for a few seasons for this company and they just don't get it. The picture on the seed packet, catalogue and website still represents the wrong plant, and the seeds are named incorrectly.
|On Apr 8, 2004, KDePetrillo North Scituate, RI (Zone 6a) wrote:
I've ordered from T & M many times, and assumed the low germination rate I got was my fault. Apparently, there are quite a few others who have had the same problems. I usually order annual seeds, many of them supposedly "easy", only to find less than 20% germination rate. I love their catalogue, but I guess I'll have to buy my seeds elsewhere.
|On Dec 20, 2003, yschaffer Shaker Heights, OH (Zone 5a) wrote:
I've only ordered once. But not a single seed that was planted germinated. These seeds were from different packets. I am not likely to order again based on this experience.
|On Jun 24, 2003, fpgill Sudbury, MA (Zone 6a) wrote:
I ordered from them for several years each time hoping that the results would live up to their catalog (which is gorgeous). Occasionally I got great germination. But more often, I got poor germination, seeds are expensive, very few per packet. Yes, they replace the seeds that don't germinate. But who wants to keep ordering and reordering lousy seeds! I didn't order this year. Quite honestly, I have had better germination with seeds I receive in swaps with other gardeners.
|On Apr 27, 2003, JustPat wrote:
I was drawn by the glossy catalog and ordered $60.00 worth of seeds this spring from Thompson Morgan. I have been very disappointed with the germination rate with most of the seeds that I have started indoors. I followed the instructions, providing a heat mat for those seeds requiring heat. I can only hope the seeds I direct sow will perform better. The quantity of seeds in each packet was very dissapointing as well. In the future I will spend my money elsewhere.
|On Apr 24, 2003, GREENJEAN Lake Oswego, OR (Zone 8a) wrote:
I am a glutton for punishment. Every year I am seduced by their catalogue...always the first one to arrive and I am desperate for flowers. I ordered a bunch of aster seed exclusive to them and several packs of salmon scabiosa seed. None of these are challenging to grow. Whole packages of the asters didn't germinate, and the ones that did were spotty. I probably got 25% germ on the scabiosa. I am an experienced grower using sterile mix and containers and proper lighting. T&M needs to test their product better. The prices are very high and to have such miserable germination is ridiculous.
|On Apr 4, 2003, Pitimpinai Chicago, IL wrote:
Called and filled out request for catalog. Also placed order on their website for both seeds and catalog. Never heard from them at all. Forget this company. I can buy somewhere else.
|On Dec 3, 2002, dianthusman Pecos, NM (Zone 5b) wrote:
I have a longstanding love/hate relationship with T&M. Their prices are absurdly high for most items, but they do come up with stuff I haven't seen anywhere else (though with time their best offerings tend to trickle down into other catalogues). As President of the Combined North American Cottage Garden Society & North American Dianthus Society, I've had a keen interest in their dianthus selections, which have diminished sharply through the years; I get particularly angry when they tout some cultivar as fragrant that, in my experience, has little or no fragrance at all. Yet every year I order from them. Perhaps they put psychotropics in their catalogue ink.
|On Dec 3, 2002, salviaddict Rough And Ready, CA wrote:
BEWARE!!! I have ordered from this company several times and up to this point my experience has been positive. I ordered seed listed under an unusual name, one that I was not familiar with, from their website. They arrived and were labeled with a different name. They were advertised as a perennial but listed on the package as an annual. No response to my emails and customer service was no help at all. Upon doing some research, I have found that they dont have either of the names right..They have lost my business and I recommend if you buy from them, make sure your familiar with the names....
|On Dec 1, 2002, marisa16 wrote:
Beautiful catalog, but the seeds are extremely expensive and have poor germination rates. I've placed at least three large orders with this company and was disappointed each time. Granted, they do carry some rather 'exotic' varieties that need special care, but when Cosmos seed won't germinate, there's a definite problem.
|On Sep 2, 2002, dotkins wrote:
I'm afraid I will have to echo all the other comments. I love the catalog and use it as a reference, but the seed quantities are rather small and the germination rates are lousy. At first I thought it was that I was doing something wrong (what I didn't know) but when it kept happening with T&M seeds only and after reading the other comments, I feel much better. I will try to find other sources for the more unusual seeds I want from now on and quit wasting my money.
|On Apr 2, 2002, bmuller Albuquerque, NM (Zone 7a) wrote:
I've ordered twice from T & M, but it's not likely to happen again. Germination rates have been unusually poor and seed quantities smaller than one should reasonably expect for the prices. Appealing seed choices and luscious photos--but no, thanks. There are plenty of consistently reliable seed companies to choose from.
|On Mar 1, 2002, db wrote:
I am a horticulturist here in Nebraska and have had some bad luck with some of the seeds I ordered from Thompson and Morgan. I have an extensive setup to grow hundreds of plants each year and have enough knowledge to get most of my plants to grow successfully. Impatiens seeds did hardly germinate even though accurate temperature and light requirements were met. I have also noticed that some seeds are certainly priced higher than in other catalogs, especially Aquilegia varieties. I collected Aquilegia seeds from my own garden and enjoyed a 100 % germination rate. I also ordered 4 different Aquilegia seed packets from T&M. Only the red and white Nora Barlow ones germinated at about 70%. All the other ones, Woodside, Pink and Blue Double Bells, and also the Sunlight Aquilegia did not germinate. I think I may look in other places next time. It is sad to invest all the time and money only to learn that the seeds are not viable.
|On Jan 22, 2002, janea South Orange, NJ wrote:
Excellent selection of hard to find varieties. Shipping is always fast and efficient. I wouldn't say I've had 100% germination, but I've had better rates than with other suppliers (e.g. Parks), even with seeds T&M describe as "challenging". I have mainly used them for perennials and herbs.
On August 7th, 2003, janea changed the rating from positive to negative and added the following:
Still no problems with germination, but now that my perennials are beginning to flower I'm discovering that many of them just aren't what they're supposed to be e.g. different varieties of aquilegia are actually aquilegia vulgaris, and scarlet bee balm is pink and white. My garden is based on borders with one color and a variety of textures, and plants from T&M seeds are standing out like sore thumbs:-(
|On Jan 12, 2002, The_Lone_Gardener wrote:
I love their catalog, and if their seeds were as good as their catalog looked then they'd have a life-long customer with me, but I have not had any positive experiences with their seeds. Germination rate was low to non-existent in the case of the majority of seeds I purchased from them. Once, twice, three strikes you're out. With the seeds from my third order from them still either not germinating or having a low germination rate, I decided to just look instead of buy whenever I received their catalog in the future and save myself some money and aggravation.
|On Jan 5, 2002, motts1 south central, WI (Zone 5a) wrote:
Experience similiar to others, really neat catalog to look at, but have had poor germination with most of the seeds ordered, as compared to other seed companies.
|On Dec 3, 2001, Calalily Deep South Coastal, TX (Zone 10a) wrote:
I too had terrible germination with their seeds. Their catalogs are gorgeous, their selection is great including many hard to find items, but even the easy ones didn't come up good at all.
|On Dec 1, 2001, melody Benton, KY (Zone 7a) wrote:
Beautiful well produced catalog with mouth watering varieties.