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|On May 19, 2015, pcal Lakewood, OH wrote:
I just copy on here what I posted on Parkseed,com facebook page and to the e-mail I send them. I have placed an order with Parkseed on 2-25-2015 for garden supplies and a vegetable garden combo and heirloom grafted tomato combo for a total of $155.45 with a free shipping coupon for the entire order and was paid for with my MC. The garden supplies arrived quickly and the plants arrived May 4th as promised however the heirloom grafted tomato plants did not ship. Enquiring on line took a week to get an answer and after a follow up with another e-mail from Parkseed I canceled the order for the grafted tomato plans which really disappointed me. After I asked the person how will the refund be issued she told me I did not pay for the order. Not only did Parkseed lie it's way out of issuing my refund of $24.95 they also charged me again 14.95 for the heirloom vegetable garden combo. Now Parkseed owes me $39.90 and I will take whatever steps are needed even if it takes involving the authorities for getting my refund. I am extremely disappointed with this highly unprofessional conduct.
On May 19, 2015, Park Seed Wholesale Growers responded with:
"On May 20, 2015 8:46 AM, Park Seed Wholesale Growers responded with:
I have reviewed your posting on Dave's Garden Watchdog website. It is not our practice to bill for anything that has not shipped. I want to resolve the problem but unable to locate your order with the information provided on the site. Please forward your order number or your name and complete billing address (including zip code), and any other pertinent information to assist you.
|On Jun 11, 2009, Mertsie (Zone 6b) wrote:
1st comment I posted was neutral-asparagus ordered, arrived late for my area, already out of dormancy and ended up being all female plants when supposed to be male Jersey Knight. Called, they agreed easily to a refund to CREDIT CARD. Now posting Negative Comment...2-3 weeks later, I have just received a card in the mail for a company credit instead of refund. Called and they said it "should" be fixed...Guess they needed to hold onto my money a little longer so they could make enough interest on it to earn back their loss from my return? There was also still no offer to refund shipping, even after mess up #2.
|On Nov 3, 2007, ashleeluv21 Pocatello, ID wrote:
I ordered 2 sets of Cone Flowers from Parks. They were at one time my favorite Nursery to order from but now No way!!
|On Jul 4, 2007, LeeAnne151 Portland, OR wrote:
Purchased this year and last when they had a clearance sale.
On April 9th, 2009, LeeAnne151 changed the rating from neutral to negative and added the following:
plants labeled "I'm not dead, I'm sleeping" were in fact dead so I ended up with more losses than I thought when I left this review.
Only two plants from the first shipment thrived and grew normally. Several others are still alive but still very small.
|On Nov 22, 2006, cjolene Emporia, KS (Zone 5b) wrote:
Ordered several plants from them (was told they were under new management) and was extremely pleased at all the healthy plants. They made three shipments of my order, though, which I didn't understand, but was happy that they all arrived looking so perfect.
On July 17th, 2007, cjolene changed the rating from positive to negative and added the following:
Above was my order from last year. I had this company as positive. I am now changing it to a negative. I ordered from them again this year (2007) and they sent dead/dying plants, didn't send one plant 1 of the plants was charged for, and 2 of the plants had bugs...one had root mealy bugs and the other had rootknot nematodes. I also got some daylily bulbs which came half rotten. I discarded the rotten part, planted them anyways, and some of them seem to be doing fine. Others didn't make it. I emailed them very politely and pointed out that I have pictures from when the plants arrived. They have not responded at all. It seems that it's a gamble ordering from this company and they apparently have no customer service.
|On Nov 6, 2006, dealton Shoals, IN wrote:
I placed an order and received email confirmation for the order plus a 'bonus' of daffodils for fall delivery. Soon the "free" bonus daffodils (which I really didn't want) arrived. I was charged $13.95 for shipping and handling for 20 bulbs.