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Comments regarding Shady Oak Butterfly Farm

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5 positives
No neutrals
1 negative


Negative aro32
(1 review)
On Jun 9, 2017, aro32 Silver Spring, MD wrote:

I recently placed an order for 24 Spicebush Swallowtail caterpillars. My order arrived late and incomplete. Moreover, only 5 caterpillars survived shipping, likely due to inadequate food provided by the team for shipping. After requesting a refund or additional caterpillars, the Shady Oak Butterfly team refused even after I provided photographic evidence of the materials. Their customer service is woeful.

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