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Comments regarding Asparagus Gardener

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15 positives
3 neutrals
21 negatives

Comments:

RatingAuthorContent
Positive cosmyccowboy
(1 review)
On May 16, 2017, cosmyccowboy Thomasville, GA wrote:

i ordered 25 2 yr old asparagus crowns in nov 2016 for spring 2017 delivery. due to rain and more rain in the spring it was may when i got my crowns! they returned every call and answered every email in those months and kept me up to date as to the status! i got them midday on a friday, immediately put them in a 5 gallon bucket of water and they were in the ground a couple hours later! i had shoots coming out of the ground by monday afternoon! i will recommend them to anyone wanting asparagus!!
jeff logue

Positive 11bigspringsgap
(1 review)
On Nov 21, 2016, 11bigspringsgap Nashville, TN wrote:

A+++ purchased 50 - 3 year - Heirloom Asparagus crowns.
And then spent the next 6 weeks harvesting spears.

Service was A++
Roots were huge A++

I am going to add on to my garden this Spring. Very happy customer.

Katie
Texas

Positive rdtjr05
(30 reviews)
On Apr 22, 2016, rdtjr05 Franklin, TN wrote:

Unlike the other commenters, my order was for ramps. Ordered last week. Received a courtesy call a couple days later to let me know the ramps might not be up yet so it could be a couple of weeks. I called right back because I forgot to make sure they were sending ramps for planting, not for eating. Answered my question. A couple days ago I got a USPS notice that the plants were being shipped and I picked them up yesterday. Happy with what I received. I probably will order more next spring.

Positive JackRabbit107
(1 review)
On Nov 10, 2015, JackRabbit107 Rockford, IL wrote:

Our Spring came fast and I was not ready to plant Asparagus so I placed and order for Fall shipping. Sept came and I was worried that our Asparagus Order would not arrive. I called and my worry was removed once it was explained to me on how the Asparagus roots are harvested and shipped from the Asparagus Farm. I was told that Mother Nature determines when the Asparagus orders are shipped. First, the temperature must cool down so the roots are not damaged by intense heat from the summer. Second, if it rains the Asparagus can not be harvested if soil is to wet. So I waited patiently. Called again in a couple of weeks and that evening was emailed a Tracking Number. The wait was well worth it. The Asparagus roots arrived big mature, clean, healthy ready to plant. I planted in two days. In about 3 1/2 weeks all were above ground. I will harvest big spear early Spring. Everyone in our neighbors has stopped to asked about my Asparagus garden. Thank you Asparagus Gardener - Farm for the most wonderful roots. Sorry if I was not patient. Just did not know that Mother Nature planted such an important factor in harvest the roots.
See you again for another order. We are going to plant another 100 this time Heirloom in Spring 2016. Allan Moore from Texas.

Positive englishbulldog1
(1 review)
On Nov 10, 2015, englishbulldog1 Machesney Park, IL wrote:

I am a long time gardener and wanted to plant a new Asparagus patch. I planted 50 Asparagus (Heirloom). Here's what happened:
1. the Asparagus roots were excellent.
a. Huge 2 year crowns. A++++
b. quality - excellent healthy fresh A++++
c. roots were dug that day and shipped same day. A++++
d. they only ship via USPS - package arrived on time A++++
e. my Asparagus Order had a tracking number which helped with delivery and when I should expect them.
* All is good!! I planted three days after I received the Asparagus.

3 weeks later the Asparagus were above ground. I since then I have placed and order with the Asparagus Gardener - Farm for 60 more Heirloom to be delivered Spring 2016. Can't wait till Spring planting.

Positive scarby
(5 reviews)
On Apr 27, 2015, scarby Grovertown, IN wrote:

I ordered 25 2 year old asparagus crowns from them. After I placed my order, I sent a couple emails explaining that I was putting them in a raised bed and asked how big I should make it. They emailed me back the next day giving me a couple examples that would work. They were very helpful and stated to email them back if I ever needed more help. I would not hesitate to order from them again!

Positive shannmike
(1 review)
On Jan 9, 2015, shannmike North San Juan, CA wrote:

Posted on January 8, 2015, updated January 9, 2015
I am so sorry to have to give a negative report regarding the order for the asparagus starts that I had ordered from Rose Hembrook, (who also sells through http://www.aparagusgarderner.com)...I was introduced to her through this Dave's Garden site...I began my interaction with Rose in October of 2014...I had ordered some asparagus starts, and they had been shipped to me by 2 day mail, but somehow the package was way-laid in transit...By the time the package got to me, the poor little starts were dead...I contacted Ms. Hembrook, and she said that she was willing to give me a refund, and it is now January of 2015, with no help, or sign of refund, to this point...Now I receive no answers from my emails...nor does anyone answer the phone when I call...At this point I am just very disappointed and frustrated...I really would not recommend anyone else who loves to garden...and looking for a pleasant experience with a garden provider...to use this site for anything...Very unprofessional behavior...


On January 9th, 2015, shannmike changed the rating from negative to positive and added the following:

Well, it's been one day after my comment that I posted yesterday...and it seems that making my comments have helped to resolve my dilemma...Hallelujah!...Rose Hembrook has responded and given me a full refund today!...I am so happy, and all is forgiven between all involved...It seems their farm was closed until Spring, and I was never notified of that fact... and that was the reason for the delay in payment...All in all, I am very happy today...Thank you Rose...I wish and hope the very best for you and your business*...
Positive TnLinda
(1 review)
On Apr 22, 2014, TnLinda Sparta, TN wrote:

I was a little Leary of buying from Asparagus Gardener after reading some of the reviews, but I believe in giving everyone the benefit of doubt.

I found them to be delightful. The plants are AWSOME. I was met at the time we agreed upon, even though this must be a very busy time for them.

I will buy again. I bought asparagus, strawberries and horseradish.

Healthy, strong plants and the owner was very helpful.

This is my first time reviewing a purchase, but is realize people will be quicker to complain than compliment. At 70, I am always learning new things.

Positive goforthexpress
(1 review)
On Apr 1, 2013, goforthexpress Spencer, TN wrote:

I have never seen crowns this big. I got 25 crown that filled the box. Suprized the post office allowed this box to be shipped. I spoke with Chris he is the best there ever was. I got strawberry plants and elephant garlic that I could not kill. Im good at killing plants. My family are enjoying asparagus spears the same year we planted them. Wow this is better than sliced bread. Looks like the strawberry plant have flowers all over them. 100 % HAPPY. Thankyou Chris and the team at Asparagusgardener.com truley an Americen family run company with a personal touch. See you next year. Thanks goforthexpress. GA

Positive hacendada
(1 review)
On Sep 22, 2011, hacendada Marshall, NC wrote:

When I received the 3 year-old crowns this spring, I was quite disappointed. They didn't look like the ones in their website.
In retrospect I am guessing they must trim them for shipping. After receiving them I had a delay in planting due to rain rain and more rain. After planting they were slow to emerge, and I figured it was a bust. I knew I wanted more asparagus so ordered an equal amount, and same varieties, from another well-known online nursery and planted them next to these. The roots looked exactly the same. Ok, fast-forward to September. The 3-year old roots we bought are like nothing I have ever seen (and I have grown asparagus for many years). I am thinking I may actually need to dig out every other plant, since they are SO crowded. Each plant has 10-30 spears! And very tall! The two-year olds from the other nursery, planted about 3 weeks later, have about 5-7 spears each, and not so tall.
Yes, Rose was a bit slow in replying. Yes, I emailed her several times. But when we talked on the phone she was polite, helpful, and seemed absolutely slammed with work. I think although the website looks like a small family business they are doing thousands of orders every spring. Do I recommend their product? Absolutely! Happier than I imagined with these plants. Next year I won't even need to be careful with them, and I am certain we can eat all we want. The 2- year olds I will wait another year to sample. I will try to take photos and upload them so you can see the difference.

Positive cbrand
(1 review)
On May 20, 2010, cbrand Slidell, LA wrote:

Posted on May 11, 2010, updated May 20, 2010
I ordered and paid by check for (10) five year old asparagus roots. I received (6) roots in the mail with a slip of paper reading (10) and an inspection sticker number 0690. I called Asparagus Gardener and the woman explained that they were moving too fast and that she would ship the remaining plants...I've received nothing, and phone calls are not returned...This company's business practices are QUESTIONABLE, at best...Be very careful!


On May 20th, 2010, cbrand changed the rating from negative to positive and added the following:

On May 15, Ireceived a refund of 60 dollars for the unshipped asparagus plants. My question about their business practices has been answered...Asparagus plants are growing and Aparagus Gardener is BONAFIDE...
Positive joeworm11
(2 reviews)
On Dec 20, 2009, joeworm11 Eugene, OR wrote:

I ordered 24, 2-year-old asparagus crowns and 1 bag of asparagus garden tea in early 2009 from the Asparagus Gardener. I had a few questions about them before purchasing and Rose replied within 24 hours each time. I also changed my initial order and Rose had no problem with updating it. There was one error in the pricing confirmation email however. I had been charged twice for asparagus garden tea. I let Rose know this and asked her to just send me two bags instead of one. She agreed to do this.
After I submitted my order, I received a confirmation email. This email contained instructions on how to plant and said they should arrive about April 14th. They did not arrive on this date however and I did not receive any further notification so I wrote to Rose asking when they might be shipped. She replied with the USPS tracking number and explained that shipping had been delayed due to rain, snow and sleet. The USPS tracking number did not work however (USPS claimed no record of that item). I wrote to Rose again asking when it had shipped and if that was the correct number. She replied saying she’d check on the number but did not tell me when they had shipped. They arrived about April 20th and I promptly put them in the ground per Rose’s instructions. About a month later small spears started sprouting up. Most spears were just a little thicker than a pencil but overall they ranged from the width of a stick of pasta to 2-3 times the thickness of a pencil. The largest grew to about 3-4 feet tall as promised and the smallest between 6-12 inches. One crown never sprouted spears however. I am not certain why since it received the same care as all the others and was not drastically different in size or condition. I do have squirrels in the area so they may have damaged it when digging in my garden beds.
Regarding the Asparagus Gardener website: I liked the personal feel I got from it, including Rose’s personal audio message on the main page. It appeared as if Rose had developed the site on her own (Which is admirable. Web page development is hard work). The color scheme was harsh on my eyes however and the navigation took some getting used to but in the end I was able to find what I was looking for and I could adjust my monitor’s brightness to make the colors less harsh. The biggest (yet still minor) con was that the grammatical errors and spelling caused some confusion at times and the email planting instructions contradicted those on the website. The email said to plant crowns 4” deep so I did this and they did fine. Later I noticed the website says 6” deep.
Overall I am pleased with the plants and the variety offered. My mail order experience was about average. The tracking number issue may have been the fault of USPS but it would have been nice if Rose had informed me when she had shipped them without me having to ask. I would probably order from Rose again if I needed anything else. Additionally, I emailed Rose just this week to ask one more question. She again replied within 24 hours.
Here are links to some pictures of the asparagus I received and their progress.
//i2.photobucket.com/albums/y36/joeworm/GardenAndPlants/Asparagus/IMGA0161.jpg Directly out of the shipping box (with 2 bags of asparagus garden tea mix)
//i2.photobucket.com/albums/y36/joeworm/GardenAndPlants/Asparagus/IMGA0178.jpg 4 of the Jersey knight asparagus next to a 12 inch ruler
//i2.photobucket.com/albums/y36/joeworm/GardenAndPlants/Asparagus/IMGA0172.jpg A crown in the process of being planted
//i2.photobucket.com/albums/y36/joeworm/GardenAndPlants/Asparagus/IMGA0192.jpg One of the first spears to come up
//i2.photobucket.com/albums/y36/joeworm/GardenAndPlants/Asparagus/IMGA0239.jpg A week or so later
//i2.photobucket.com/albums/y36/joeworm/GardenAndPlants/Asparagus/IMGA0475.jpg 8 months after planting, ready for cutting down

Positive bookworm28
(3 reviews)
On Mar 26, 2007, bookworm28 Houston, TX (Zone 9a) wrote:

Waiting to receive an order. I'll post back when I get it. Great information given ahead of time on how to plant the asparagus, onions and garlic.


On April 14th, 2007, bookworm28 changed the rating from neutral to positive and added the following:

The order came a bit late - but the spring weather this year has hit TN as well as most of us east of the Rockies very hard. The order wasn't filled right the first time (missing but a few plants),but after an email, it was corrected and now all the promised plants have come and are in the ground. They look great - wonderful thick asparagus roots (2 yr old and much bigger than most that come at 1 yr.), beautiful elephant garlic and cadawissa and walking onions (similar to each other but not the same). Info and instructions from her was exceptional. A real person - not a corporation. Just what I was looking for!
Positive ntemplet
(1 review)
On Mar 21, 2007, ntemplet Blacksburg, VA wrote:

I just sent in an order to Asparagus Gardener after much research. I emailed back and forth with Rose several times and she always was very prompt and helpful in her replies. I am expecting to get excellent plants from her and feel confident that she will be exceedingly helpful should I have questions later on.

Positive stephaniadawn
(7 reviews)
On Jan 28, 2007, stephaniadawn Agra, OK wrote:

is the best coustomer servise that i have ever had. i have not ordered from yet, but when time comes to plant, is here that i will order.
i wrote with a question, not a order, just a question and got areply back in hours.

when i answered her question, to finish answering mine, was again a very short time for a reply and all answers where direct and correct, as well as courtious.


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