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|On Aug 30, 2017, dave12122 East Haddam, CT wrote:
Posted on August 29, 2017, updated August 30, 2017
On August 29th, 2017, dave12122 changed the rating from neutral to negative and added the following:
I wanted to follow up on the progress of the three roses I purchased last Fall. One in particular, Barbara Streisand, was the runt of the litter, but I was hoping it would perk up in the Spring. Well, Spring came and went and Barbara Streisand made a tiny amount of growth and promptly died. The other two specimens made a small amount of growth, but their performance was noticeably poorer than roses I had obtained from other sources. I decided to wait the season out, because sometimes roses do regenerate from the root or have a second flush of new growth. Unfortunately, neither of these two things happened with the Roses Unlimited roses.
I wrote to the owner, Pat to let her know what had happened with the roses and asking if anything could be done. In most cases, I assumed I would at least get an email back expressing concern that the plants had not done well and offering a remedy. Well, it has been a week and I have not gotten a reply. Because of this, I am changing my review to a negative. Based on the very high cost of the roses, some of the highest in the industry, I would have expected super large plants, vigorous and ready to grow. Instead I got relatively small plants that just sat there all season, while plants around them were flowering and growing lustily. Roses Unlimited customer no-service is unacceptable and I definitely won\'t be dealing with them in the future. I should have been alerted by the meat and potatoes catalog which is just a collection of names and prices, not even colors, heights, etc. completely non-helpful. If someone is that lazy to do a proper catalogue, it often means they are lax elsewhere. Such appears to be the case with Roses Unlimited. They apparently don\'t want to go the extra mile for their customers, and are an embarrassment to the nursery industry.
On August 30th, 2017, dave12122 changed the rating from negative to neutral and added the following:
Right after I changed my rating to negative, I heard from Pat. She is offering a refund on the Barbara Streisand alone. Because of that, I will go back to a neutral rating. I still have many reservations about dealing with Roses Unlimited in the future, because three out of three roses did not grow well. Hopefully, the replacement rose will grow better than the original.
|On Jun 27, 2016, bluebuster77 Belmont, CA wrote:
Posted on October 27, 2013, updated June 27, 2016
On October 10th, 2012, bluebuster77 added the following:
Super heathy roses and of course true to the name. They bloom short period of time, so I can identify my roses. Ready to transfer to larger pot within a year. I still have endless list to buy more roses from their huge selection. June sales was outstanding, you don\'t have to missed this.
On March 27th, 2013, bluebuster77 added the following:
Most healthiest and grow quickly big as grafted rose bushes. Better than other own root roses I ordered last year. Great selection with lots of rare variety. Still processing to order more roses this year including upcoming sales.
On October 27th, 2013, bluebuster77 added the following:
So far so excellent!!! Two straight year, I never have bad experience to order from RU. All roses are quicly vigorous as I mentioned on previous feedbacks. My top 1 seller on own root roses.
On June 27th, 2016, bluebuster77 changed the rating from positive to neutral and added the following:
Just received my another order, very disappointed with packaging which is not efficient. This is not my first purchase, however, their packaging is not improving. They used bag, tape and custom made individual boxes, securely stapled but more than 50% of potting soil are loose and scrattered all over in the big box. Room t ball are loose and barely cover with soil. Only big credit for them is good plant size, true to the name and so far over 20 roses I bought non of them die.
|On Sep 17, 2013, Just_One_Nerve Boise, ID wrote:
I decided to give this company a chance with my business based on the reviews here, HelpMeFind/Roses and GardenWeb. I may have been expecting too much, but I was simply not thrilled by the experience though my order was kind of "business as usual."
|On Feb 1, 1998, JohnHPorterf wrote:
Late summer 1997, I phoned Roses Unlimited to inquire if they had a specific rose available for Fall planting. I was assured that they did, but their "last shipping date for 1997 was next Monday." They gentleman suggested that I express a check to him, in order to receive the rose. (Their last shipping date was a full month earlier than any other rose nursery I've spoken to.) I expressed the check to him, which was promptly cashed. Two weeks later I received notice that the rose ordered was "too immature for transplanting." They would ship the rose, when it was of a more substantial size, which would be "sometime in 1998." I emailed the company and requested a refund, which was promptly issued.However, I'm still out the express mail charges.I only wish Roses Unlimited had checked the condition of the rose before suggesting I express mail payment to them.I may try them again, but I'll be very wary of them until they prove themselves to me.