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Comments regarding New England Bamboo

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  Feedback History and Summary  
6 positives
3 neutrals
5 negatives


Negative dallread
(3 reviews)
On May 27, 2003, dallread Jackson, MI wrote:

back in 2000,i ordered 2 bamboo plants which were to be 2 1/2 inches in dia and 3 inches in dia.
after 2 years they both were 1/4 inch in dia.
no response from new england bamboo.

Negative annedavidson
(1 review)
On Apr 28, 2002, annedavidson wrote:

I ordered three bamboo plants for $150. They were spindly and died within a week of planting. I called and called the company-no response. Finally, after a long while of trying to reach them, I sent a letter-no response, but three more plants arrived. These were lush and lovely. However, they sent them in the middle of an Oklahoma summer--inexcusable. Anyone who knows plants knows that you cannot plant anything tender in OK in the summer. I watered them well and put them on the patio out of the sun, but in two days, they wilted and died. The company never responded to me in spite of my efforts--$150 down the drain.

Negative andrew
(2 reviews)
On Dec 22, 2001, andrew wrote:

Catalog was not accurate, especially as to hardiness. Folks there are hard to get hold of and not pleasant to deal with when you do. But I was really annoyed at the misinformation as I live in a cold part of the country.

Plant material OK but prices were very very high. I do not mind paying for quality but they are out of sight.

On December 22nd, 2001, andrew changed the rating from to negative and added the following:

Negative fpgill
(29 reviews)
On Dec 15, 2001, fpgill Sudbury, MA (Zone 6a) wrote:

I signed up for a "free" catalog from this company at the New England Flower Show a couple of years ago. In return I received a bill for a catalog. When I emailed to ask what the deal was, I got nasty emails back. Not a company I recommend doing business with.

Negative francesgille
(1 review)
On Sep 1, 2000, francesgille wrote:

I recently had a negative experience with a company called New England Bamboo. They had a display at the New England Flower Show in Boston this spring. I found their plants very interesting, and they told me they would send me a catalog if I put my name down on their mailing list. About four weeks later I received not a catalog, but a postcard informing me that my catalog could now be purchased for $3.00. When I emailed them to ask why they hadn't told me about the catalog charge in the first place, I received a rather rude email beginning with "I'm sorry you feel that way..." and going on to say that such a tiny company can't possibly afford to mail out free catalogs. I feel that they were simply not being honest with me, or with all the other people signing up for the catalogs at the flower show, and that they should have just told us in the first place that there was a charge. As it is I can't ever imagine ordering from them now.

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