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Comments regarding Aquarium Plants (Aquariumplants.com)

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You are viewing only positive comments

  Feedback History and Summary  
5 positives
1 neutral
9 negatives

Comments:

RatingAuthorContent
Positive ShaneH
(1 review)
On Feb 8, 2021, ShaneH wrote:

I was looking for reviews on another company actually and came across these reviews and I was shocked for the most part.... ive placed 3 orders from them, Mark specifically and each one has been flawless. My equipment arrived quickly, my plants were healthy and thriving. They have answered the phone every time I've called and didn't make me feel stupid even when I made a glaringly obvious mistake only a fool would have.... Im not being paid for this review and I wasn't asked to do it. I just feel the need to make sure people know that they have some very satisfied customers. If anyone needs to see my aquarium or the equipment I've purchased feel free to add me on fb and I'll show you. They have been great.

Positive Cheetoe8
(1 review)
On Aug 1, 2019, Cheetoe8 Winder, GA wrote:

I ordered plants from this company because the price was right I am a beginner to planted aquariums. I ordered on a Wednesday and ordered 2 day shipping then I didn't ever get a tracking number so I started to read reviews and then I got worried. Well it turned out as stated on the website and i missed it that they only harvest once a week and if you miss that day then you have to wait till the next week. Well its Thursday of the following week and i recieved my order everything was alive and in good shape and I'm happy.

Positive duncanroadfish
(2 reviews)
On Aug 23, 2013, duncanroadfish Hemby Bridge, NC wrote:

Posted on August 23, 2013, updated August 23, 2013
Posted on August 6, 2013, updated August 23, 2013
I ordered over $80 in plants from this company and it was a mistake !
I ordered 2 Tiger Lotus and they both look questionable . I paid for two 3x5 plantable mats and tey arrived with no growth on them and have since died. It took less than a week for that to happen. The quality of all the plants was
Very poor and not worth the money. I emailed the company 5 times since I received the order and gotten no response. These people sell crap plants for high prices I have been keeping tanks for 35 years and this is the worst quality I've ever seen. DO Not Buy From This Company ! ! ! !


On August 23rd, 2013, duncanroadfish changed the rating from negative to positive and added the following:

I was contacted by the nursery manager Aquarium Plants and received replacements for the two matted plants that arrived in much better condition this time. Chad was very helpful and I appreciate his effort.
On August 23rd, 2013, duncanroadfish added the following:

I was contacted by the nursery manager Aquarium Plants and received replacements for the two matted plants that arrived in much better condition this time. Chad was very helpful and I appreciate his effort.
On Aug 23, 2013, Aquarium Plants (Aquariumplants.com) responded with:

"On Aug 14, 2013 11:00 AM, Aquarium Plants (Aquariumplants.com) responded with:

Not sure what you mean with the tiger lotus being questionable...They are a sprouted plant bulb and would either be good or bad. What plant did you order on the 3x5 mat? All of the plants we sell on the 3x5 mats most certainly are well established and very nice. Did it show up in good condition and then took a week to die in your tank? What was your order #? I am questioning if you even ordered from us. I did a search for orders going to Hemby Bridge NC and did not find any in the last 3 months and we would have seen and answered if you sent 5 emails."


Positive happytail
(3 reviews)
On Jun 18, 2012, happytail St. Simon's Island, GA (Zone 9a) wrote:

I have ordered from this company several times, over a period of 5 years, and everything I have received from them has been beautiful. Well packaged, received in a timely fashion, and healthy. I moved about 2 years ago, and broke down my tank, tried saltwater for about a year and a half, and am getting ready to go back to a freshwater tank, and will order all my plants from this company. I have looked at a few other online companies who have beautiful websites, but have horrible reviews, and I just had to post about my positive experiences with aquariumplants.com.

Positive beckshorses08
(1 review)
On Aug 19, 2010, beckshorses08 Alliance, NE wrote:

I ordered my pond plants earlier this month. I got a call the next shipping day that they didnt have my plants, but If I wanted to wait until next week they would ship them. So I waited, and I'm sure glad I did! These are the best pond plants I have every bought! They were all healthy and had really nice root systems. There were a couple of broken leaves, but I expect that to happen. They even tossed in a couple of extra plants!! I would order from them again.


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