Photo by Melody

Comments regarding Bluestone Perennials

Click here to return to Bluestone Perennials's listing.

  Feedback History and Summary  
1126 positives
102 neutrals
90 negatives


« Previous Page 1 | 2 | 3 | 4 | 5 | 6 | 7 | ... 33 Next »

Positive glasstoad
(8 reviews)
On May 31, 2018, glasstoad Omaha, NE wrote:

Posted on May 22, 2018, updated May 31, 2018
Posted on September 16, 2015, updated May 22, 2018
Today I received my shipment of Centaurea and these plants are very large and healthy. The packing again is excellent. I've dealt with them for a number of years and have been very pleased with their product and services.

On May 22nd, 2018, glasstoad changed the rating from positive to negative and added the following:

I received my order of dead plants today number 551294. The leaves are black and the stems are weak. The one plant wouldn't stand straight for the Facebook photo. I realize this was an online order so what you get is all you got. Having done business with them for a number of orders, I was disappointed.
On May 31st, 2018, glasstoad changed the rating from negative to positive and added the following:

Re: my post from May 22, 2018. Today I received replacement plants from order 551294. These plants are nice and green and ready to bloom. This was a terrific gesture on Bluestone's part. Very much appreciated and will look forward to doing business with them in the future.
On May 31, 2018, Bluestone Perennials responded with:

"On May 24, 2018 1:20 PM, Bluestone Perennials responded with:

I am so sorry your plants did not make the trip successfully. We are reshipping your order right after the holiday weekend. Please don't ever hesitate to contact us if a shipment arrives in poor condition - your plants are guaranteed, and we guarantee we will make it right!"

Negative robeezee3
(20 reviews)
On May 23, 2018, robeezee3 Millstone Township, NJ (Zone 6a) wrote:

Posted on May 26, 2003, updated May 23, 2018
Have ordered from Bluestone - friends had warned me that the plants would be smallish, but would be healthy and grow well.

Have had 100% survival; many perennials are better and more adaptable when purchased as smaller specimens as opposed to big pot-bound hulks from the nursery. Can't say anything about their customer service department, as I have never had to contact them.

On May 7th, 2006, robeezee3 added the following:

Bluestone continues to be a reliable supplier. One thing you have to watch - they sell small plants in individual
"Packs". Recently, I ordered Sweet Woodruff from them (a large number of packs to use as plugs to form a ground cover). Plants arrived healthy and well-packed, as usual, but when I checked my local nurseries, the cost per plant at Bluestone was actually higher. So, as has been pointed out in other reviews, its always best to check the stock of reputable local nurseries before going to mail order firms, and then, stick to the better ones like Bluestone - I can't say their plants were not healthy and as promised.
On May 23rd, 2018, robeezee3 changed the rating from positive to negative and added the following:

Some time ago, Bluestone Perennials was known as a less expensive source for perennial plants. Quality was ok, but the size of the plants was small, commensurate with their prices.

I recently ordered 8 Heuchera plants. The plants arrived in 4 inch pots, in good condition. However, in comparing Bluestone's prices for these small plants, I find that their prices are comparable to mail order nurseries offering larger and more mature specimens.

I don't believe that the value proposition is there, compared to some of the other vendors here on the list.
On May 23, 2018, Bluestone Perennials responded with:

"On May 24, 2018 1:52 PM, Bluestone Perennials responded with:

I am glad to hear that your plants arrived in good condition. In 2007 we switched to a larger product size based on customer demand. And at about that time we switched to the coconut fiber plantable pot and our all-recyclable packaging as well. It was hard to let the smaller economical 3 packs go (and even, back in the early days we sold 6 packs!), but our customers have been very pleased with the new size, the ease of the pots and the environmentally friendly packaging. I hope you will find the more mature, more vigorous plants and our extensive plant list inviting. One thing that did not change was our guarantee! We are indeed a different Bluestone from 13 years ago - better in many ways - but still offering quality plants delivered to your door. Guaranteed."

Positive littlelamb4011
(2 reviews)
On May 7, 2018, littlelamb4011 Suffern, NY wrote:

I have ordered from Bluestone Perennials for two years now and I am so impressed with the quality of the plants, their customer service, willingness to answer stupid questions from a new gardener, and their integrity to honor their unconditional guarantee. Any plant that I have been displeased with, they have replaced. And after ordering upwards of 50 plants from them, there have only been 2 or 3 that I have had an issue with. They have a great track record in my garden and they have won me over as a lifelong customer. (Note: This review was also cross-posted on the Bluestone website.)

Negative lynnki
(1 review)
On Apr 21, 2018, lynnki State College, PA wrote:

I placed my first order with Bluestone Perrenial 2 months ago, and I just received it in the mail. The primary reason I placed an order was that I was interested in Veronica Tidal Pool. I paid $15.95 plus shipping for this plant - which is not cheap compared to what local nurseries charge for a new plant - and what I received is ridiculous for the price! I have a few trailing springs, and not a full pot. Iím trying to understand why a plant that is supposed to be a super fast spreading plant with a height of 2-3 inches and flowers blooming in late April to May would be just a few trailing springs without flowers on it and would not cover the entire small pot. I am very disappointed, and I would not recommend this company!

On Apr 21, 2018, Bluestone Perennials responded with:

"On Apr 21, 2018 2:39 PM, Bluestone Perennials responded with:

I am so sorry that we disappointed you. I understand you have already been in contact with our office manager and a full refund has been issued, as you requested. "

Positive HatsOff
(1 review)
On Apr 20, 2018, HatsOff Maplewood, NJ wrote:

I ordered a pre-planned shade garden from Bluestone, never having ordered plants online before. I'd been planning this shade garden and most of the plants I wanted to put in were in the pack, plus a few I hadn't considered but was willing to try, and the price was excellent.

Plants came and were absolutely gorgeous, extremely healthy. They were accompanied with a planting guide that really helped settle my nerves (I am a novice gardener - not totally inexperienced but not an old hand either). The guide was written in very clear, easy-to-understand terms.

I planted them about a week and a half ago and they have settled in beautifully. I would definitely order from Bluestone again.

Positive Cheryl8
(16 reviews)
On Apr 17, 2018, Cheryl8 Monroe Township, NJ (Zone 7a) wrote:

Posted on April 19, 2017, updated April 17, 2018
I received my order full of beautiful, healthy plants. Have been ordering from Bluestone for many years.

On April 17th, 2018, Cheryl8 added the following:

Received my order from Bluestone, Itea Little Henry, Thuga Pancake and 2 Thuga 'Anna's Magic Ball. All are beautiful healthy plants. Happy customer once again!
Positive Theperegrine
(3 reviews)
On Apr 16, 2018, Theperegrine Irving, TX wrote:

I was delighted to receive my order of 3 mums, a hydrangea and a dianthus. A couple of the plants already bore flower buds. The packaging system was quite ingenious. The tallest mum still suffered some damage during shipping, but itíll survive. A lot of self-control will be required to keep from immediately ordering more plants with the enclosed coupon.

Positive Patt52
(11 reviews)
On Apr 14, 2018, Patt52 Rydal, GA (Zone 7b) wrote:

Posted on April 7, 2013, updated April 14, 2018
Posted on June 21, 2012, updated April 7, 2013
Posted on May 2, 2012, updated June 21, 2012
Posted on April 4, 2009, updated May 2, 2012
Received my first order from BSP and was very happy with
the plants and the way they were packaged. I will be ordering
again soon!

On June 7th, 2009, Patt52 added the following:

Just received another order from BSP. This time ordered by phone and the lady in Customer Service was very polite and helpful. My order came very fast and the plants were still moist and fresh. Thanks Bluestone for providing us with great plants and service! Looking forward to ordering again soon.

On June 7th, 2009, Patt52 added the following:

Just received another order from BSP. This time ordered by phone and the lady in Customer Service was very polite and helpful. My order came very fast and the plants were still moist and fresh. Thanks Bluestone for providing us with great plants and service! Looking forward to ordering again soon.

On May 2nd, 2012, Patt52 added the following:

Ordered 3 plants and received them a few days ago! They are smaller than what I get from other companies but seem to still do very well. When I opened the box a lot of dirt had fallen out of 1 of them, but I think it will be fine. I planted all 3 yesterday and can't wait to see them in full bloom! Thanks Bluestone!!
On June 21st, 2012, Patt52 added the following:

Ordered 3 more plants from BSP Spring Sale. Received in good condition except for the Blue Paradise Phlox, which was too tall for the box and broke upon taking it out. Got in touch with them and they quickly send a replacement! Thanks so much, it's nice to know when you order plants through the mail that you can rest assure that this company has great service!!!
On April 7th, 2013, Patt52 added the following:

Just received my first order of this year from BSP and everything was great, from the service to the plants. Even got a free plant because I ordered the max amount required. Thanks again Bluestone!!!
On April 14th, 2018, Patt52 added the following:

Just received my order of Proven winner plants 2 days ago, and couldn't be more pleased! Most are already in the ground and happy. When I can't find a certain plant I want I will usually always turn to Bluestone perennials if they have it. They stand behind their products they sell and will always make it right if it doesn't meet your expectations. Thanks BSP from the ordering process to receiving my plants at my front door, all 7 shrubs are beautiful! Wish I could give you more than a positive rating.
On Apr 14, 2018, Bluestone Perennials responded with:

"On Apr 14, 2018 12:35 PM, Bluestone Perennials responded with:

Thank you for the glowing review, Patt52, and your long patronage! Happy gardening!"

Positive Kjani
(6 reviews)
On Apr 8, 2018, Kjani Gig Harbor, WA wrote:

I ordered 12 lychnis atrosanguinea Rose campion and they are beautiful and big! Fantastic shape and package extremely well Iím going to order some more perennials as I have no fear about ordering from bluestone perennials! BEAUTIFUL!

Positive thallasa
(4 reviews)
On Apr 3, 2018, thallasa Myrtle Beach, SC wrote:

My order of Perennials from Bluestone arrived a few days ago and theyíve done it again! Made me a happy and thrilled customer with all the plants arriving in South Carolina ( from Ohio) well packed to prevent plant damage (absolutely love their packing container system!), green, healthy and non-limp branching, easily labeled as to what specific perennial they are.
Yes, their prices are a bit high, BUT you get what you pay for! I begin my perennial purchases for the spring in the preceding fall to take advantage of their on-line plant sales and coupons. They also send an e-mail when the plants are shipped so we can keep a lookout for the plants when they arrive, Thank you Bluestone! Iíve ordered from you the last 4-5 years and you and your friendly, helpful customer service and plants have not disappointed me!

Positive TexasTammy
(2 reviews)
On Nov 4, 2017, TexasTammy Pearland, TX wrote:

I ordered plants from Bluestone Perennials for the first time, and I couldnít be more pleased! I was looking for unusual dianthus, and they had many to choose from. I had a question about shipping, so I e-mailed the nursery, and they responded almost immediately. The printed materials on Bluestoneís website contain useful information and are very clearly written. The plants are shipped in biodegradable coconut coir ďcocopotsĒ and arrived in perfect condition, just 3 days after I placed my order! Iím extremely happy with Bluestone Perennials and will definitely be ordering from them again. Itís an exceptional nursery.

Neutral JoeyInOregon
(9 reviews)
On Sep 28, 2017, JoeyInOregon Eugene, OR wrote:

I placed a recent order for 17 assorted plants, and was disappointed with some of them, although, overall they were in fair shape. None of them looked as healthy or robust as they should have, and had ragged, torn leaves. Three of them (phlox 'David') arrived with nearly the entire top of the plant broken off and dead, with only a tiny stem remaining. This will be my final order with this nursery.

On Sep 28, 2017, Bluestone Perennials responded with:

"On Oct 5, 2017 12:09 PM, Bluestone Perennials responded with:

Hello, JoeyInOregon: I apologize for your order arriving in such poor condition. We would like to reship your entire order either now or in the spring at no cost to you depending on your wishes. I hope you will be in touch so that we can arrange that. Of course, if you prefer a refund, we can do that, but we would like to win back your trust and get you the plants you had hoped for. I hope you have planted the ones you received regardless, as perennials will often recover from the roots, but you deserve better plants for your money and we would like to make good on our guarantee with you. 800-852-5243"

Positive Mia_Lousie
(6 reviews)
On Sep 21, 2017, Mia_Lousie Evanston, IL wrote:

This company gets it!

Good products, complete website, polite and reasonable customer service folks. Have ordered several times and will order again.

Positive lostaway
(5 reviews)
On Sep 9, 2017, lostaway Ballston Spa, NY wrote:

I have ordered a few times from Bluestone in the past and have always been very pleased with their shipments. I just received yet another box of carefully shipped beautifully healthy plants. Great company to deal with!

Positive lfunnyfarm
(2 reviews)
On Jul 10, 2017, lfunnyfarm Buford, GA (Zone 8a) wrote:

Bluestone Perennials has excellent customer service!

I ordered several plants during their late spring clearance sale. I personally don't care for their coir pots but I work around that issue because their stock is quite varied and, as I said, their customer service is topnotch (unlike some companies I could name).
A couple of the plants did not make it, as can be expected when it is at the end of the retail season. I called today and the customer service rep took care of it immediately. No hassles, no questions, no skepticism.

Thank you, Bluestone!

Positive Tiaramisu
(3 reviews)
On Jul 4, 2017, Tiaramisu West Hatfield, MA wrote:

I've bought from them for three years running; fairly large orders. Healthy and reliable plants and when there was a mix-up in what I received, even though I realized it a year after the fact (clematis), they were responsive and refunded my money. They have also been responsive with a few random non-order related gardener questions, and their sales are great. All plants high quality. Am not in love with the 'plantable pots' (I wouldn't) but the plants themselves are great and the company is great to work with. Many Bluestone plants are having a happy life for several years running in my yard.

Positive BostonDavid
(8 reviews)
On Jul 4, 2017, BostonDavid Boston, MA wrote:

Posted on June 30, 2016, updated July 4, 2017
I have some beautiful plants from Bluestone in my garden.
Their catalogue is colourful and inspiring with very wide and eclectic offerings, many not found easily elsewhere. I have lost a few plants but that is not a deal breaker. That often happens from more expensive companies, Bluestone does guarantee their plants, and their customer service and ordering system is superb. I have very large Helleborus plants that I purchased years ago as well as 2 now large conifers and mature hydrangeas that I grew from starters in their small pots. Some plants arrive on the smaller side and others larger and robust. Overall plants that are healthy and thrive.I will not hesitate to order from them in the future. Thank you.

On July 4th, 2017, BostonDavid added the following:

I placed 2 orders from Bluestone this Spring, one small and one large, both during their sale period Although I have ordered in previous years, I was particularly impressed at the size and quality plants I received this year. My selections included: Ferns,, Hosta, Brunnera, hollyhock, phygelius, aralia, iris and more.Sometimes I get plants that will not bloom until next year like iris but I am patient and these iris were very well rooted and a good size.
I will note that I, like some others, remove my plants from the coir pots.
I will continue to order from Bluestone for their amazing selection, good quality and excellent customer service. Thank you.
Positive Windflowers7
(5 reviews)
On Jun 24, 2017, Windflowers7 Brooklyn, NY wrote:

They are one of 2 mail order companies I use. Yes, their prices definitely went up over the years and if the other company has the same plant I will use them and pay much less. However, the plants arrive so nice and healthy looking. The only thing I don't understand is why with all the customer complaints they insist on using those coir pots. If a plant doesn't pull through for some reason they will replace it.
Worth checking out if you haven't already.

Positive ColorMeGreen
(4 reviews)
On Jun 3, 2017, ColorMeGreen Elizabeth, CO wrote:

Bluestone Periennials recently had a great sale on some plants that I had been wanting. I had never ordered from them before, but decided to give them a try because I really wanted those plants. So I finally was able to order on Memorial Day and to my surprise I received an additional 20% discount just for ordering on Memorial Day! Wonderful! Well, today Fed Ex delivered my plants (NOT USPS) and I was overwhelmed at how big and beautiful they all were, and how well they were packaged! These folks have obviously been doing this for a year or two. Those plants weren't going anywhere, even if they had been dropped on their little heads! I am a happy, happy gardener and Bluestone Perennials is now my go-to mail order plant supplier.

Neutral Janna
(28 reviews)
On Jun 1, 2017, Janna Mahwah, NJ (Zone 6a) wrote:

Posted on May 3, 2004, updated June 1, 2017
WHAT A GREAT COMPANY!!! I am really impressed with quality of the plants. They arrived so fresh, as if right from the garden. Never seen such plants in a mail-order. And prices are just unbelievable! Certainly, some gardeners would say, that Wall-mart or other "Mart" will beat the prices, but it will never beat the variety. Strongly recommend to anyone!

On May 13th, 2005, Janna added the following:

Received my spring order, please as always! Great packing, great condition! 2 items were mislabeled (out of over 100), so I e-mailed, and they are immediately shipping the right items, and let me keep 2 mislabeled ones. Nice!
On June 1st, 2017, Janna changed the rating from positive to neutral and added the following:

I am changing my rating to neutral, because I hate, hate those "biodegradable" pots!!! The plants get potbound in them and often don't grow through, so I have to rip those pots off which damages the roots. Also, each pot has that plastic on the edge that has to be cut off by scissors. And lastly they do dry out very quickly so it's hard to take care of the plants while they are in pots. I placed my order this year and decided that it might be my last one. It's just too frustrating dealing with those pots. Also, over the years the prices has slowly climbed up, and now they are not anywhere as attractive as they were in early 200s when the company was young. You can get better plants better packaged anywhere.
Neutral lovely12
(2 reviews)
On May 28, 2017, lovely12 Midland, MI wrote:

I have ordered from Bluestone several years in a row. Their plants have been very healthy and have always grown well. They come in pots which can be planted with the plant. Be sure to bury the entire pot or moisture will be wicked out of the ground through the pot.

Now, my problem with Bluestone. I moved a couple years ago and have been putting in new garden beds and ordering the bulk of my perennials from Bluestone. I plan the garden in January and order the plants in January to be sure that I get the plants I want. Last year they cancelled one plant on my order. I let this go. This year they cancelled two plants from my order in April and May. I then have to try to find the plants through another company or buy something different. This is very disappointing to me.

Positive bondra76
(9 reviews)
On May 27, 2017, bondra76 Castle Pines, CO (Zone 5b) wrote:

Received my first shipment yesterday from BP

- Prices are fantastic. The spring clearance sale helped me fill up about half of my landscaping for a very reasonable price. I like that you can buy smaller plants and everything doesn't come as 3 gallon pots > $50.

- Plants came packaged great - all individually wrapped and cared for, all labeled and still moist when they showed up on our doorstep. Every time I've ordered flowers online I watch the FedEx/UPS guy bringing the flower box to my door upside down or sideways - they don't care at all what's written on the box. But Bluestone packs the flowers well enough that it doesn't matter. Kudos to your shipping department. I wish FexEd/UPS cared as much as you guys do.

- Flowers were planted and although a couple of leaves looked sad, they spruced right back up after about 10-15 mins in the ground. They're all doing beautifully so far.

Very positive experience with this company. I'll be catching you guys for sure again with a large purchase later this summer.

Positive mossbound
(4 reviews)
On May 9, 2017, mossbound tooele, UT (Zone 7a) wrote:

Posted on May 12, 2011, updated May 9, 2017
This is the first time I've ordered from Bluestone but it won't be the last. My plants were well packed and healthy and I appreciated the planting & gardening info & the coupons for future purchases. The plants have been in the ground for 2-3 weeks now & are doing well. The rudbeckia are small but doing nicely, the clematis has at least doubled in size & has new side shoots, the coreopsis is budding. I had thrown out the peanuts BEFORE I read the recycling info but appreciate the effort on their part & glad to read they're going "greener" this fall. Great service.

On May 9th, 2017, mossbound added the following:

Recd this year's order & plants were better packaged than ever, all were large, hearty & healthy. All seem to be settling in to the garden well. I have ordered from Bluestone for years & have moved plants from one location to another & even across country with very good results. Love these people!
Positive GusCooper
(11 reviews)
On Apr 27, 2017, GusCooper Marysville, OH wrote:

Just received my order of Yucca filamentosa "Bright Edge," and I couldn't be happier. I've placed several orders with Bluestone Perennials over the years and they have consistently met or exceeded my expectations. A fantastic company to deal with. Highly recommended.

Positive Mid12nt
(16 reviews)
On Apr 24, 2017, Mid12nt Stone Mountain, GA wrote:

Bluestone Perennials is a reliable, high quality nursery. I ordered a wide variety of plants from them and they sent the plants when I requested, and every single plant was in excellent health and much larger than I expected. It is a pleasure purchasing from them.

Positive VA_GARDEN
(31 reviews)
On Apr 24, 2017, VA_GARDEN Hood, VA (Zone 7a) wrote:

Have been ordering from Bluestone for many years and am consistently happy with their plants. Customer service is great; the few problems I have had with orders have been quickly and fairly resolved. I particularly appreciate the ease with which additional plants can be added to an existing order. I also prefer the smaller size of their shrubs, as it makes them easier to add to existing beds. I do remove plants from the coir pots before planting. I like to loosen the roots and make sure they are in contact with my native soil, which seems to work well.

Positive mal28
(3 reviews)
On Apr 19, 2017, mal28 Chagrin Falls, OH wrote:

Because I live close to their greenhouse, I drove up there and was extremely impressed. They had hugh selection of very healthy and reasonably priced perennials
I did not see one unhealthy plant in their large, alphabetized greenhouse

I easily found what I was looking for and planted them today. They look healthy and I am very pleased

Positive kanron
(4 reviews)
On Apr 18, 2017, kanron Topeka, KS wrote:

A big order of perennial flowers came today. All perfectly packed and healthy. I am once again very pleased with the whole process and this a go-to vendor for my gardening needs.

Positive Pberkley
(1 review)
On Apr 18, 2017, Pberkley Municipality of Monroeville, PA wrote:

Love Bluestone. Always got their magazine and a couple years ago opened up a whole new section where I could plant flowers. We took a ride one day to the nursery. It was 4 hours away, but worth the drive! There were so many plants I didn't know which way to go first! Ordered several hundred dollars of plants. Did lose a few, but never bothered to call and tell them because I know they would have replaced them. They told me their plants are guaranteed. There are some nurseries that will give you 30 days and if you lose the plant, they'll replace it, sometimes. Bluestone stands by their word. They told me if any plant I purchased from them does not come back the next year and is a perennial, they will replace it, just call them! I was quite impressed with this alone! I am quite happy with Bluestone and have continued to order from them and will do so in the future. The selection is great, the catalog is alphabetical so things are easy to find. Wish it was closer to home because if it was, I know I'd be ordering even more than I currently do. It's all the shipping costs that hold me back. They are not out of reason by any means, but I love flowers and could order away which can get quite expensive with shipping costs. Cant speak highly enough about this company! All plants come in great shape ready to plant.

Positive sutkar
(1 review)
On Apr 16, 2017, sutkar Louisville, KY wrote:

I ordered multiple plants - hollies, viburnums, sedums and daylilies. When it came time to ship, they were out of the variety of holly that I had ordered and contacted me to offer options, which included a refund or substitution with a different variety. I chose substitution, the variety they suggested was actually a couple of dollars more per plant. The plants arrived packaged wonderfully and in good shape. I am very happy with the order and will order more from this company.

Positive Sterling1940
(5 reviews)
On Mar 4, 2017, Sterling1940 Talent, OR wrote:

We moved to Oregon recently, and I am into the process of rehabilitating the somewhat neglected, depleted garden. I took a chance on Bluestone because I love mums. They feature many varieties I am unable to obtain locally. I also ordered hollyhocks and monarda.
I was absolutely delighted when my order arrived. The plants looked vigorous, and I like the coir "pots" which go straight into the ground. They all produced blooms the first year, and the second year was spectacular. I'm truly impressed.
I had an issue that involved Customer Service. The woman who took my call was exceptionally gracious and helpful. I'm pretty sure she was "local."
I'm planning a new Summer rock garden, and will be ordering from Bluestone again.

Positive GardenManDonald
(8 reviews)
On Dec 2, 2016, GardenManDonald GLENSHAW, PA (Zone 5a) wrote:

Have ordered from this company several times and am always pleased with the products and the service. I've been especially happy with their clematis and mums. Will buy from them again.

Positive ColoradoLeo
(3 reviews)
On Sep 17, 2016, ColoradoLeo Longmont, CO wrote:

My Golden lotus Hellebore arrived secured so well in a box defending it from damage even if it were thrown off the delivery truck. I am grateful for their care in packaging. The roots were all over the little 'pot' and look enthusiastic. There were very clear instructions included in the shipment, describing the stresses and why giving it water immediately is a good idea, etc., even to the detail of allowing the plant to 'rest' a couple days in some shade just to get acclimated. They show some care for their plants - a good sign!

Positive katococo
(4 reviews)
On Jun 17, 2016, katococo Mandan, ND wrote:

Last year, I ordered plants a couple of times from Bluestone. One plant, a clematis, started to grow, then died. I informed Bluestone, and they refunded my money. This year, I noticed that 4 plants from one of those orders did not come up. I notified Bluestone this week (Monday), and within a day, got an email that they were replacing the order. I received 3 of the plants (4th is scheduled to be shipped in the fall) on Thursday. The plants are always packaged well, and these plants seem pretty healthy. I do agree with some of the comments I've seen about those pots they use, though - I don't think they should be left on the plant when planting. I did cut off the pots on some of the plants I got last year, and those seem to be the ones that came up this year. Those that came up (i.e., from previous orders) look good. Although I've had some problems with plants, Bluestone has been very good about standing behind their claim of guaranteeing their plants.

Negative mike6710301
(3 reviews)
On Jun 14, 2016, mike6710301 Staten Island, NY wrote:

Posted on June 14, 2016, updated June 14, 2016
Last year I bought a hollyhock, among other plants, from BP. This plant is a biennial, so I expected a flower stalk. Nothing but a few leaves on the ground. This year it has so far produced a few leaves on the ground and doesn't seem to want to produce a flower stalk.

I first tried to email them, but the message didn't get through. Today, I called them and spoke to someone who didn't seem to know anything about flowers. When I asked why it didn't seem to want to flower, I was told twice it needed to seed to get more flowers. What?

Finally I was told they would replace it, but I told them I didn't want their products anymore.

I cannot recommend this place at all. The other plants I bought from them didn't come back despite being perennials.

On June 14th, 2016, mike6710301 changed the rating from neutral to negative and added the following:

Edited to reflect wrong rating.
Positive Contutti
(5 reviews)
On Jun 11, 2016, Contutti York, ME wrote:

I have ordered from Bluestone many times over the years and have always been impressed with the packaging and healthy condition of the plants on arrival. They arrive 2 days after being shipped and an e-mail notifies they have been sent.Before Memorial Day this year, I called to ask that an order be sent after the weekend, as I would not have been here when it arrived to tend to it. Although the plants had been packaged for shipping that AM, the rep said she would halt it and that the plants would be unpacked and taken care of until the following Tuesday. When ordering, I have never had to wait for a representative to take my order or answer my questions. All representatives have been helpful, patient , friendly and good natured. Bluestone stands by their guarantee absolutely and cheerfully.This is such a fun place to buy plants with their winter Friday 50% off specials and other random sales to give us incentives to continue filling out our gardens , I love that you can continue adding to your order all winter and early spring and be charged once for shipping, depending on the total order. Customer service is important to continue sales. That coupled with growing vigorous healthy plants is the key to customer's goodwill and satisfaction and to Bluestone's success.

Positive Pinetucky
(48 reviews)
On Jun 8, 2016, Pinetucky Swainsboro, GA (Zone 8b) wrote:

I ordered 3 clematis plants from the sale. They arrived with a good bit of soil spilled from the pots, but otherwise fine. Two of the plants looked wonderful, larger than expected, very healthy. The third one was a bit small and a couple of the leaves were turning dark but plant overall looked healthy. I will pot these up and let them grow a bit more before putting them in the ground.

Positive hswargo
(4 reviews)
On Jun 1, 2016, hswargo Coudersport, PA wrote:

I have ordered many perennials from this company and they always ship vigorous, healthy plants that root well and take off. I only order perennials from other places when I can't find them on Bluestone's site or they are out of stock. They have never disappointed me.

Positive garyj59
(19 reviews)
On May 28, 2016, garyj59 Sheboygan, WI (Zone 5a) wrote:

Posted on May 7, 2003, updated May 28, 2016
I received my order today and everything was very well packed.By far the best specimens for the money that I have ever seen by mailorder.The only problem I have is that they backordered part of my order and told me that they will ship it out in the fall.As far as I'm concerned this is unacceptable for an order placed on 2/25,I think they could have let me know earlier so I could have picked something else.

On May 28th, 2016, garyj59 added the following:

In March 2015 I placed an order and received healthy and well packaged plants. Over the winter I lost only one plant,
an Azalea Bollywood which I received free with a coupon, so I didn't complain. It was the only plant I planted in the coir pot, the rest I sliced the pot off and planted with great success. In May 2016 I placed an order and again received healthy and well packaged plants, I cut the coir pots off and planted them and their doing fine. I'm still not sold on their coir pots, But Bluestone is one of the best mail order companies out there.

« Previous Page 1 | 2 | 3 | 4 | 5 | 6 | 7 | ... 33 Next »

Overwhelmed? There's a lot to see here. Try starting at our homepage.

[ Home | About | Advertise | Media Kit | Contact Us | Do Not Sell My Personal Information]

Back to the top