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Comments regarding F.W. Schumacher Co., Inc.

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4 positives
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Neutral ericb
(7 reviews)
On Feb 6, 2013, ericb Yadkinville, NC wrote:

I just ordered small quantities of two varieties from FWS. I'd probably order from FWSchumacher again (especially because they sell so many things I wouldn't know any other sources for), but some details of my experience were kind of negative. Delay was one thing. I ordered in December -- I think it was right after Christmas, but I can't remember the exact date in December -- and the order was postmarked January 18 (meaning I didn't receive it until several days after then.) I generally expect a quicker turn-around than that. The other thing was shipping costs. Postage was $2.29, and I was charged $5.79 for "postage & packing." The only packaging was a bubble envelope. Maybe "packing" means more than just packaging and includes a handling charge. There was also a $1.50 "small order charge" I wasn't expecting. These aren't unreasonable amounts and I wouldn't mention them at all except that they came unexpectedly and didn't seem as transparent as they should have been. Like I said, I'll probably order from them again despite these things.

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